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COMUNICATION ON

PHONEWHO IS CALLING, PLEASE?

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Sambutan si penerima telepon

Hello

Six one seven eight eight five (617885)

Linda, Good Morning Sardjito General Hospital, Good morning

can I help you?

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Salam si penelepon

Ucapkan salam dan mengenalkan diri

(Good morning, Im Damar)

Pastikan no telp. Yg dihubungi

(that is seven ou one nine nine seven?)

Meminta tolong untuk bicara dengan seseorang

(Could I speak to Mr. Rian, please?)

(May I speak to Mr. Rian? I am returning hiscall)

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Menanyakan siapa si penelepon

Who is calling, please?

Whos speaking, please?

Could I have your name, please? Whats your name, plesae?

What is that, please?

Is that you Chris?

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Menanyakan no si penelepon

Whats your phone number, please?

Whats your office number, please?

Whats your home number, please? Could I have your telephone number?

Could you give me your number,please?

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Menanyakan no pesawat(extention)

Whats your extention number, please?

Could you give me your extention number,please?

Could I speak to Mr. Johan on extention143, please

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Meminta Menunggu

Just a moment, please Just a minute, please

One moment, please

Can you hold? Would you please wait a moment?

Hold the line, please. Ill see if he is available

Please dont hang up. Ill see if he is available

Im putting you through

Trying to connect you

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Alasan alasan jika yg dicari tidakada

Im sorry. Im afraid Mrs. Alexandra is not here

Im sorry. Im afraid Mrs. .. is at the meeting

Im sorry. Im afraid Mrs. .. is on the line

Im sorry. Im afraid Mrs. .. Is not availablejust now

Is there anything I can do for you

Ill ask her to call you back as soon as shesfreee

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Tindak lanjut jika yg dicari tidakada

Would you rather call back? Would you like to speak to some one else?

Would you like to leave a message?

Could I put you through her secretary?

Can I take a message?

Could you ask her to call me back, please?

My number ou ou one nine nine seven(Penelepon)

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Ungkapan ungkapan ygdigunakan bila salah sambung

Im sorry youve got the wrong number

Sorry, wrong number

Im sorry, Ive got the wrong number

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Mengakiri pembicaraan

Thank you. Good bye, Sir

Thank you. Bye bye

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Contoh percakapan di telepon

Damar : Damars speaking. Good morning

Bobby : Hello is that 617 885?

Damar : Yes. Can I help you, Sir? Bobby : Could I speak to Pina, please

Damar : One a moment, please .. Im

sorry. Shes not here. Can I take amessage?

Bobby : Pardon?

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Damar : Can I take a message, sir?

Bobby : Yes. Could you tell her thatBobby called

Damar : Yes, of course.

Bobby : Thank you very much. Good bye Damar : Youre welcome