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COMUNICATION ON
PHONEWHO IS CALLING, PLEASE?
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Sambutan si penerima telepon
Hello
Six one seven eight eight five (617885)
Linda, Good Morning Sardjito General Hospital, Good morning
can I help you?
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Salam si penelepon
Ucapkan salam dan mengenalkan diri
(Good morning, Im Damar)
Pastikan no telp. Yg dihubungi
(that is seven ou one nine nine seven?)
Meminta tolong untuk bicara dengan seseorang
(Could I speak to Mr. Rian, please?)
(May I speak to Mr. Rian? I am returning hiscall)
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Menanyakan siapa si penelepon
Who is calling, please?
Whos speaking, please?
Could I have your name, please? Whats your name, plesae?
What is that, please?
Is that you Chris?
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Menanyakan no si penelepon
Whats your phone number, please?
Whats your office number, please?
Whats your home number, please? Could I have your telephone number?
Could you give me your number,please?
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Menanyakan no pesawat(extention)
Whats your extention number, please?
Could you give me your extention number,please?
Could I speak to Mr. Johan on extention143, please
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Meminta Menunggu
Just a moment, please Just a minute, please
One moment, please
Can you hold? Would you please wait a moment?
Hold the line, please. Ill see if he is available
Please dont hang up. Ill see if he is available
Im putting you through
Trying to connect you
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Alasan alasan jika yg dicari tidakada
Im sorry. Im afraid Mrs. Alexandra is not here
Im sorry. Im afraid Mrs. .. is at the meeting
Im sorry. Im afraid Mrs. .. is on the line
Im sorry. Im afraid Mrs. .. Is not availablejust now
Is there anything I can do for you
Ill ask her to call you back as soon as shesfreee
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Tindak lanjut jika yg dicari tidakada
Would you rather call back? Would you like to speak to some one else?
Would you like to leave a message?
Could I put you through her secretary?
Can I take a message?
Could you ask her to call me back, please?
My number ou ou one nine nine seven(Penelepon)
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Ungkapan ungkapan ygdigunakan bila salah sambung
Im sorry youve got the wrong number
Sorry, wrong number
Im sorry, Ive got the wrong number
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Mengakiri pembicaraan
Thank you. Good bye, Sir
Thank you. Bye bye
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Contoh percakapan di telepon
Damar : Damars speaking. Good morning
Bobby : Hello is that 617 885?
Damar : Yes. Can I help you, Sir? Bobby : Could I speak to Pina, please
Damar : One a moment, please .. Im
sorry. Shes not here. Can I take amessage?
Bobby : Pardon?
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Damar : Can I take a message, sir?
Bobby : Yes. Could you tell her thatBobby called
Damar : Yes, of course.
Bobby : Thank you very much. Good bye Damar : Youre welcome