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Concept Searching Corporate Overview
Solutions
Enterprise Content Management
Compliance
Data Privacy & Security (PHI, PII)
Concept Searching Technologies
Summary
Success Stories
Contacts & Useful Links
Agenda
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Concept Searching
Company founded in 2002
Product launched in 2003 Focus on management of structured and
unstructured information
Locations: UK, US, & South Africa
Client base: Fortune 500/1000 organizations
Microsoft Enterprise Search ISV , FAST Partner
2009 ‘100 Companies that Matter in KM’ (KM World Magazine)
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Enterprise Content Management
Any large enterprise in both public and private sector
Any enterprise that is heavily dependent on knowledge assets (Legal, Services)
Any enterprise where they must access content from diverse repositories
Differentiators
Far less costly as opposed to alternative solutions
Faster deployment
Strong ROI
Unique Technology
Benefits
Improves business agility
Reduces the time spent searching for information
Eliminates the duplication of information
Reduces costs associated with finding and managing content
Enterprise Content Management
KNOWLEDGE WORKERS
CHALLENGES
~ 15% of their time is spent duplicating
information.
~ 25% of their time is spent searching.
~ 40% can not easily find the information
they require to do their job.
The cost to a 500 employee company is
$2.4 million per year in inefficiencies
and lost productivity.Gartner Group
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Data Privacy & Security (PHI, PII)
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Data ExposuresAny enterprise regulated by external agencies
or where compliance is mandatoryIdentifies Personally Identifiable Information
(PII) or Protected Health Information (PHI)
DifferentiatorsAugments ERM & Security solutionsFinds ‘unknown’ exposures residing on diverse
repositoriesRapidly deployedOnly solution availableFully customizable to address any descriptor
(i.e. credit card numbers, etc.)
BenefitsProtects the organization from legal and
financial repercussions
DATA BREACHES & EXPOSURES
CHALLENGES
~ Average cost of a data breach is $6.3
million and ranges from $225K to $35
million.
~ Average cost per exposed record is
$197 and ranges from $90-$305 per
record.
~ 70% of breaches were due to a mistake
or malicious intent by an organization’s
own staff.
~ Healthcare provider - $7 million, TJX
Companies - $256 million, ValueClick -
$2.9 million.
Compliance & Records Management
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Compliance & Records ManagementAny enterprise regulated by external agencies
or where compliance is mandatory
DifferentiatorsEliminates governance issues through
automatic classification of content in Microsoft OfficeAbility to automatically classify content from
diverse repositoriesIntegration with Microsoft Records Center
BenefitsReduces organizational risk by enabling the retrieval of relevant information and identification of highly correlated contentEnsures the long term usefulness of the records and reduces costs through generation of compound term metadataProtects the organization by eliminating end user adoption issues
COMPLIANCE & RECORDS
MANAGEMENT CHALLENGES
~ End user adoption is cited as the single
most critical barrier to success.
~ Enforcing governance at the desktop
requires time and money.
~ Non-compliance results when
documents are never subjected to
enterprise policies.
~ Poor metadata makes it less useful to
the organization and end user.
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Semantic metadata generation, auto-classification and taxonomy management
fully integrated with SharePoint, Office and Microsoft Enterprise Search
conceptClassifier for SharePoint
Taxonomy & Compound Term Processing
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Compound Term ProcessingSemantic metadata automatically generated
from the organization’s own content and used as clues to build out the taxonomyHierarchical view of contentContent will be automatically classified to one or more nodes based on concepts within
the contentReduces time to develop and build a taxonomy by as much as 80%
Automatic Classification & Metadata Tagging
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Content is automatically tagged with semantic metadata and uploaded to SharePointContent is automatically classified to one or more nodes in one or more taxonomiesDocuments are automatically classified to multiple categoriesEditable from within SharePoint & the Concept Searching Taxonomy Manager
Full Support for Content Types
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Eliminates time consuming manual metadata definitionEnforces governance, policies, and drives workflows
in line with business processesEnables different taxonomies to be assigned to
different content typesAuthorized users have complete control over
automatically generated metadata
Edit Templates Feature for Content Types
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Ability for end users to manually define metadata values according to some portion of the taxonomies definedEasy to include Site Columns whose values are based
on taxonomy structures, but will be used for manual classification
Navigation
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Microsoft Enterprise Search can utilize highly relevant compound term metadataFaceted navigation (integrated with Microsoft CodePlex)Browsable taxonomy navigation via Concept Searching Web Part
Office Integration
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Fully integrated with Microsoft Office & ExchangeContent automatically tagged with semantic metadata stored in custom propertiesContent automatically classified to corporate or departmental taxonomiesDelivers governance at the desktop, ECM
Summary Only statistical classification metadata generation tool in the
world that uses concept extraction and compound term processing
• Proven to deliver the highest precision without the loss of recall
Only meta-tagging and classification solution fully integrated with:
• MOSS •Microsoft Office •Exchange•Microsoft Enterprise Search
Extends the SharePoint platform (i.e. Windows Rights Management, fully supports Content Types)Fully respects SharePoint securityFull administration using standard SharePoint functionalitySOA compliantOnly fully integrated data privacy and security solution within
SharePointRapidly deployed – no programming, can be installed in 30
minutes
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
15
Automated Classification, Taxonomy Development and Management for SharePoint 2007
Microsoft Enterprise SearchMicrosoft Enterprise Search Is Used ToSearch within Folders/Sites AndYields Highest Available Precision Dueto The Ability To Filter On TheMetadata Held In SharePointProperties
Production ServersStaging Server
SharePoint2001
SharePoint MigrationMigrated Content Is Classified Against Taxonomies And Held In A Folder For Verification Prior To UploadTo The Production Environment
SharePoint2003
Classification Server
Taxonomy Manager
Automated Classifier
Indexer
MOSS upload & Admin FeatureClassification Server Properties Uploaded
To MOSS
Integration Outcomes•One Index on Production Server•Integrated Auto-Classification•Administered in MOSS•Compete Strategy Against Autonomy, etc…
Business Data
Catalog
DataSource 1
DataSource 2
DataSource 3
BDC Brings Back Data & Makes Web Service Calls to Automated Classifier
MOSS Server
SharePoint Properties
Administration
Taxonomies
AutoClassifier
Taxonomies Built bySME, not IT Staff
Metadata Extraction &Compound Term Processing
Incoming content is automatically classified into SharePoint properties and the taxonomy is displayed using standard SharePoint navigation controls
Government, Healthcare, Life Sciences, Military
$6.9 billion HMO, runs 75 hospitals and clinics providing care to over 2.6 million beneficiaries
Knowledge Portal
Over 27,000 unique terms, metadata, and compound terms generated
66K+ users
Identification of unknown privacy data exposures
Energy, Oil & Gas
Integration with SharePoint Records Management
Identification of unknown privacy data exposures
Metadata tagging of legacy content
Government, Healthcare
Used to power their 24/7 Customer Support Center
Enterprise classification standard
Identification of unknown privacy data exposures
Success Stories
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Professional Services, SaaS, Legal, eDiscovery
Offices in 130 countries and over 14K consultants
Litigation services practice
Semantic tagging of content within matters offering more precise retrieval
Food & Beverage, Manufacturing
Enterprise classification in MOSS
Had over 50K marketing documents estimated to take 1 year to manually classify
Accomplished in 2 weeks
Legal
International law firm with over 1,500 users and 4 million live matters
Brokered search and classification across internal/external repositories
‘Know How’ and ‘Know Who’ portal applications
Won International KM award for solution
Clients & Success Stories
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Martin Garland – President
+1 703 531-8567
Contacts
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]
Carla Mulley – VP Marketing
+1 412 567-4948
Concept Searching Web Site
http://www.conceptSearching.com
conceptClassifier for SharePoint Product Information
http://www.conceptsearching.com/Web/UserFiles/File/conceptClassifier%20for%20SharePoint%20Product%20Overview.pdf
Compliance
http://www.conceptsearching.com/Web/home/conceptsharepoint/markets/Compliance.aspx
Legal and eDiscovery
http://www.conceptsearching.com/Web/home/conceptsharepoint/markets/legal-and-e-discovery.aspx
Records Management
http://www.conceptsearching.com/Web/home/conceptsharepoint/markets/records-management.aspx
Webcasts
http://www.conceptsearching.com/Web/home/technology/webcasts.aspx
Sign up for our newsletter
http://visitor.constantcontact.com/email.jsp?p=oi&m=1101924640021
Useful Links
Concept Searching • Martin Garland • (703) 531-8567 • [email protected]