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January 2020 AMERICAN CITIZEN SERVICES CONSULAR MISSION ECUADOR Mike Pompeo, U.S. Secretary of State, visited Ecuador and other countries in the region July 19 - 21 to expand cooperation on security and economic issues. Pompeo landed in Guayaquil July 20 and met with President Lenin Moreno and Foreign Minister José Valencia. In their meeting, they discussed strategies to "strengthen alliances in the Western Hemisphere on regional and global challenges" and "strengthen support for the people of Cuba, Nicaragua, and Venezuela in their struggle for democracy and freedom." The Secretary, during his three-day trip, also visited Argentina, Mexico, and El Salvador. U.S. SECRETARY OF STATE MIKE POMPEO VISITED ECUADOR TO MEET WITH ECUADORIAN PRESIDENT LENIN MORENO A NEWSLETTER OF THE U.S. EMBASSY AND CONSULATE GENERAL FOR THE U.S. COMMUNITY IN ECUADOR U.S. Secretary of State Mike Pompeo and Ecuadorian President Lenin Moreno 2019 - A YEAR IN REVIEW American Citizen Services Newsletter 1
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January 2020

A M E R I C A N C I T I Z E N S E R V I C E S

C O N S U L A R M I S S I O N E C U A D O R

Mike Pompeo, U.S. Secretary of State, visited Ecuador and other countries in theregion July 19 - 21 to expand cooperation on security and economic issues. Pompeolanded in Guayaquil July 20 and met with President Lenin Moreno and Foreign MinisterJosé Valencia. In their meeting, they discussed strategies to "strengthen alliances inthe Western Hemisphere on regional and global challenges" and "strengthen supportfor the people of Cuba, Nicaragua, and Venezuela in their struggle for democracy andfreedom." The Secretary, during his three-day trip, also visited Argentina, Mexico, andEl Salvador.

U . S . S E C R E T A R Y O F S T A T E M I K E P O M P E O V I S I T E D

E C U A D O R T O M E E T W I T HE C U A D O R I A N P R E S I D E N T L E N I N M O R E N O

A N E W S L E T T E R O F T H E U . S . E M B A S S YA N D C O N S U L A T E G E N E R A L

F O R T H E U . S . C O M M U N I T Y I N E C U A D O R

U.S. Secretary of State Mike Pompeo and Ecuadorian President Lenin Moreno

2 0 1 9 - A Y E A R I N R E V I E W

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Secretary of State's Visit........................................................................................ 1 In this December 2019 Issue - Index.......................................................................... 2 A New Year Message from Ambassador Michael J. Fitzpatrick......................................3-4 Ecuador Destino Seguro - Security Campaign............................................................. 5 Quito's American Liaison Network - 2019.................................................................. 6 Funeral Home Town Hall......................................................................................... 7 Ecuador Civil Unrest............................................................................................... 8 Galapagos Outreach Trip......................................................................................... 9 Hague Judge Training in Ecuador.............................................................................. 10 Children's Issues Visit............................................................................................. 11 Safety Tips.............................................................................................................12 Smart Traveler Enrollment Program (STEP)................................................................13 Crime Statistics for Ecuador | Bird Poop!................................................................... 14 What's New for the American Citizen Community in Ecuador........................................15 Veteran Affairs (VA) - New links.................................................................................16 American Citizen Services (ACS) Quito Team...............................................................17 American Citizen Services (ACS) Guayaquil Team.........................................................18 ACS Services Schedule for Quito................................................................................19 ACS Services Schedule for Guayaquil..........................................................................20 Official Holiday Calendar for 2020..............................................................................21

I N T H I S I S S U E

January 2020

A N e w Y e a r M e s s a g e f r o mA m b a s s a d o r M i c h a e l J . F i t z p a t r i c k

Warmest greetings from the U.S. Embassy and Consulate General in Ecuador.2019 was quite the year for the U.S. Mission in Ecuador.  On behalf of my colleagues inQuito and Guayaquil, allow me to wish you and yours a Happy New Year andprosperous 2020. The United States and Ecuador share the same dream of building a safe and moreprosperous future for all the people in our hemisphere.  In the last few years, we haveseen great advances in our bilateral cooperation to advance these goals.  This past year,Secretary of State Mike Pompeo met with President Lenin Moreno in Guayaquil anddiscussed regional challenges.  USAID Administrator Mark Green met with VicePresident Otto Sonnenholzner and signed an agreement that will enable us to expandcooperation and reopen a USAID presence in Ecuador after a five-year lapse.  U.S.Southern Command’s Admiral Craig Faller met with Minister of Defense Oswaldo Jarrin,and the U.S. Navy Hospital Ship USNS COMFORT docked for a week in Manta, providingmedical attention to more than 8,000 Ecuadorians.

American Citizen Services Newsletter

A m b a s s a d o r M i c h a e l J . F i t z p a t r i c k a n d M i n i s t e r o f G o v e r n m e n tR o m o S i g n A g r e e m e n t o n a B o r d e r C o n t r o l S y s t e m

I have been working hard to deepen the ties that historically have united ourpeoples.  In the past few months, we signed agreements with Ecuador to protectagainst the trafficking of cultural artifacts, increase Ecuador’s capacity to protect itscitizens from transnational criminal organizations, and improve the quality of English-language teaching in public schools.

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We are expanding our Peace Corps presence, both in numbers and reach, placing ourfirst Volunteers in the Galapagos by mid-year to support English-language teaching. 

This year we have much to look forward to as we continue to build our commercialrelationship, expand our joint fight against narcotrafficking and other transnationalcrime, and support Ecuador’s democratic institutions and processes.     But it hasn’t been all work for me since I first arrived in June as your new Ambassador.  Ihave also enjoyed getting to know the Ecuadorian people and exploring Ecuador’s richculture and beauty.  I just returned from my first visit to the Galapagos, where, like somany other American tourists, I marveled at its natural wonders.  And while I havealready successfully summited Cotopaxi, Illiniza Norte and Sur, Rumiñahui and RucuPichincha, among other peaks, there are so many more mountains left to climb andbike in this amazingly rich and diverse country.  I encourage everyone to likewiseexplore this nation, with each of us finding our own way to contribute to Ecuador’sadvancement on behalf of its 17 million citizens who so graciously host us all.

American Citizen Services Newsletter

A m b a s s a d o r M i c h a e l J . F i t z p a t r i c k C l i m b s R u m i ñ a h u iw i t h U . S . V e t e r a n s f r o m t h e R a n g e o f M o t i o n P r o j e c t

We all weathered the challenges during October, and I particularly want to thank ourCommunity Liaison Volunteers as well as the U.S. Mission’s Consular team, who kept usinformed and safe throughout that difficult period.  We all learned from this experience– to be better prepared, to stay in touch, and to know that the U.S. Mission in Ecuador isready and able to assist.

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It is already obvious why so many U.S. citizens now choose to call Ecuador home, and Ilook forward to meeting many of you as we in U.S. Mission Ecuador continue to work onyour behalf in the coming year. Happy 2020 to all!

We continue to increase our assistance to Venezuelan and Colombian migrants andrefugees in Ecuador, with U.S. assistance channeled through UN organizations andNGOs totaling $72 million over the past two years.

On July 25, the U.S. Embassy, along with the Ministry of Tourism (MINTOUR) and representatives ofthe British and Canadian Embassies, launched the next phase of the "Look After Your Belongings"campaign that began in 2018. This second phase of the campaign is entitled "Ecuador DestinoSeguro" (Ecuador Safe Destination).  The new phase of the campaign involves a series of five videos (with all five available in English,French, and Spanish) that seek to promote Ecuador as a safe destination while also providing safetyand security tips for foreign travelers.  The videos were filmed by the MINTOUR and include: 1.General Video, 2. Galapagos Islands, 3. Andes Region, 4. Amazon Region, and 5. Coastal Region,each with specific safety and security tips to address each region’s needs.

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Should you wish to view the videos, links to the campaign are available at: https://drive.google.com/drive/folders/1P5XD5DJg0_4V21WNeU9syDmnGCbQoIbE?usp=sharing

"LOOK AFTER YOUR BELONGINGS" CAMPAIGNPART TWO: ECUADOR DESTINO SEGURO 

A m b a s s a d o r M i c h a e l J . F i t z p a t r i c k p a r t i c i p a t e d i n t h eo f f i c i a l l a u n c h o f t h e " E c u a d o r D e s t i n o S e g u r o " c a m p a i g n .

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2 0 1 9 A M E R I C A N L I A I S O N N E T W O R K( A L N ) W O R K S H O P

Consular Mission Ecuador maintains a network of Citizen Liaison Volunteers (CLVs)throughout Ecuador. These volunteers provide invaluable assistance duringemergencies or crisis situations, particularly when physical distance makes it difficultfor the Embassy or Consulate to provide timely support. For example, CLVs helpedtourists stranded during the October protests and also provided the Embassy with on-the-ground insight into how blockades were affecting cities away from the capital. The U.S. Embassy in Quito held an American Liaison Network workshop on September26, 2019, with the participation of 15 CLVs from the Quito Consular district. ACS provided information about its services and CLV responsibilities, and conductedthree case studies to prepare volunteers to assist in some of the most common typesof cases: deaths, arrests, and medical emergencies.

P a r t i c i p a n t s i n t h e 2 0 1 9 A m e r i c a n L i a i s o n W o r k s h o p i nQ u i t o , E c u a d o r .

January 2020

The death of a family member marks a time of crisis for one’s family and friends nomatter where it takes place. When death occurs overseas, the experience can be evenmore traumatic, especially if the procedures involved are not clearly understood. ACS hosted a funeral home town hall September 13 with the participation of seven ofthe major funeral homes in Quito's Consular District. ACS provided training onConsular Report of Death Abroad (CRODA) and Consular Mortuary Certificateprocedures and gathered information to update the triennial disposition of remainsreport.

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F U N E R A L H O M E T O W N H A L L

P a r t i c i p a n t s i n t h e 2 0 1 9 F u n e r a l H o m e T o w n h a l lQ u i t o , E c u a d o r .

January 2020

The Consular Section orchestrated 24-hour coverage for inquiries from U.S. citizensduring the 12 days of demonstrations. The Section staffed telephones in the ConsularSection throughout the day, while implementing a rotating duty roster to handle callsovernight. Colleagues in Guayaquil provided invaluable assistance to U.S. citizenswhen Embassy staff were unable to reach the Embassy at the height of the protests(thanks Consulate General Guayaquil!).  ACS transmitted daily messages to SmartTraveler Enrollment Program (STEP) registrants.  Calls and emails handled by Consularpersonnel resulted in direct assistance to more than 260 U.S. citizens in Ecuador.

The Consular Section tracked inquiries throughout the unrest using the Department ofState's proprietary Consular Task Force software. Quito itself and wider Pichinchaprovince accounted for approximately half of all inquiries, with others scatteredthroughout the country. The chart below demonstrates how widely the impacts werefelt.

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R E S P O N S E T O 2 0 1 9E C U A D O R C I V I L U N R E S T

January 2020

The outreach trip allowed the Mission’sconsular team to gain a betterunderstanding of the potentialchallenges faced by U.S. citizen touristsin the Galapagos, particularly in regardsto medical emergencies, while providingreassurances that for the vast majority ofAmericans, traveling to the GalapagosIslands remains a safe and worthwhileexperience. Medical services are adequate for manypotential needs of American tourists, theislands are safe, and its authoritiesengaged and committed to providing thebest possible care to their visitors. Serious medical emergencies remain apotential threat, however, as suchsituations may well require aerialevacuation by commercial flight or airambulance.

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A C S G A L A P A G O S O U T R E A C H T R I P

ACS representatives from Quito and Guayaquil conducted an outreach visit to theGalapagos Islands on October 21 - 25. They spent five days in this remote provincemeeting with local and national government representatives, including hospitaldirectors, Navy and Coast Guard commanders, emergency services personnel, TourismMinistry representatives, local and provincial officials, university and research centerpersonnel, and Citizen Liaison Volunteers.  The team conducted two town halls with thelocal population and a radio interview.

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January 2020

International parental child abduction is the removal or retention of a child outsidehis or her country of habitual residence in breach of another parent or guardian’scustody rights.  The Office of Children’s Issues within the U.S. Department of State is aleader in U.S. government efforts to prevent international parental child abduction(both from the United States and to the United States), help children and familiesinvolved in abduction cases, and promote the objectives of the Hague AbductionConvention. Members of the ACS unit of the U.S. Embassy assisted U.S. Hague Network JudgeScott Gordon as he trained local judges through the Corte Nacional de Justicia as partof a seminar entitled "La problemática de la Sustracción de Niños y su Vínculo con laProtección de Derechos Humanos" (The Issue of the Abduction of Children and theConnection with the Protection of Human Rights). Judge Gordon's visit marked an exciting step toward helping Ecuador becomecompliant with its responsibilities as a signatory to the Hague Abduction Convention. For further information on parental/child abduction, including how to prevent childabduction, visit: https://travel.state.gov/content/travel/en/International-Parental-Child-Abduction.html

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H A G U E J U D G E T R A I N I N G I N E C U A D O R F O C U S E D O N C H I L D A B D U C T I O N S

American Citizen Services Newsletter January 2020

Department of State Abductions Division Chief Martin Oppus and Children’s Issues (CI)Desk Officer for Ecuador Fernanda Sanchez visited Quito December 10 - 11 for meetingswith Ecuadorian authorities who handle International Parental Child Abduction (IPCA)related matters to continue engagement on IPCA cases and improve compliance underthe Hague Abduction Convention. Along with ACS Chief Ian Hayward and ACS AssistantHerminia, the visitors met with the President of the National Court of Justice, theSecretary of Human Rights, the Undersecretary of the Ecuadorian Migrant Communityat the Ministry of Foreign Affairs, and the Director of Access to Justice from the JudiciaryCouncil, among other Ecuadorian authorities. During these meetings, the Department of State officials expressed their interest inoffering more training opportunities to the Ecuadorian judiciary on the HagueConvention. The Office of Children's Issues and the Embassy will work with Ecuadoriancounterparts during 2020 to implement these trainings.

American Citizen Services Newsletter

C H I L D R E N ' S I S S U E S E X P E R T S F R O MW A S H I N G T O N V I S I T R E G A R D I N G

C H I L D A B D U C T I O N S

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January 2020

F O L L O W T H E S E T I P SA N D S T A Y S A F E

Make two copies of all your travel documents in case of emergency. Keep one copywith you, separate from your documents, and leave the other copy with a trustedfriend or relative.

Enroll in the Smart Traveler Enrollment Program (STEP). Subscribe to get up-to-datesafety and security information and help us reach you in an emergency abroad. Seethe next page for more details.

Before traveling, be sure to check out information on your destination available atwww.travel.state.gov.

Always call a radio cab or use common smart phone applications for summoningtransportation.

If there is no option but to hail a cab, take note of the license plate — and the driver— before getting inside. If possible, text the plate number to a friend or familymember. Always take a taxi with orange license plates.

Do not walk alone at night. Walking in a group is far safer. Avoid unsafe short-cuts.

Learn the location of local police stations, hospitals, and establishments that areopen late. They may be a lifeline at night.

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STEP is a free service that allowsU.S. citizens and nationalstraveling and living abroad toenroll their trip with the nearestU.S. Embassy or Consulate. Benefits to enrolling: Receive important informationfrom the Embassy about safetyconditions in your destinationcountry, helping you makeinformed decisions about yourtravel plans. Help the U.S. Embassy contactyou in an emergency, whethernatural disaster, civil unrest, orfamily emergency. Help family and friends get intouch with you in an emergency. To register visit:https://step.state.gov/step/  To unsubscribe visit:https://step.state.gov/STEP/Pages/Common/Subscribe.aspx

T H E S M A R T T R A V E L E RE N R O L L M E N T P R O G R A M ( S T E P )

January 2020

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CRIME STATISTICS IN ECUADOR

BIRD POOP. IT ISN'T ALWAYS LUCKY!Guano. Droppings. Doo-doo. There are many names for bird poop, but in Ecuador, and in downtownQuito in particular, certain nefarious actors have found a new use for the stuff. The ACS unit atEmbassy Quito now regularly receives stories of stolen passports that share startlingly similarcircumstances. A man (or woman) is walking down the street when suddenly he feels liquid splash onto him andlooks down to see a smear of something unpleasant soaking into his clothing. A kind stranger pointsout the poop, produces a tissue, and starts to dab at the offending mess. Another stranger – or perhapstwo – joins in, apologizing on behalf of all of Ecuador for the unpleasantness. Jackets and backpacksare removed. More Kleenex are produced. All signs of that bird poop are eliminated. Thanks andapologies continue before everyone separates and goes on their way. The victim reassembles hisclothing, only then to realize that certain personal items – the passport from the back pocket, thewallet, the purse, or that backpack – have vanished. Our kind strangers are nowhere to be seen and norare the valuables they took. So beware of the poop scam. In certain parts of Ecuador the “poop” is far more likely to come from asquirt bottle - and those kind strangers are far more likely to relieve you of your possessions.

Like many countries, Ecuador has its share of pick-pocketing and other crime-related issues.Still, with a little common sense and a few tips, you can travel safely throughout much of thecountry. (See the travel advisory for Ecuador for parts of the country currently rated as "do nottravel.") Valuables such as cell phones, laptops, tablets, cameras, and cash are lucrative prizesfor petty thieves in any country - and Ecuador is no exception. Fortunately, in Ecuador theemphasis is generally on the "petty" part of petty crime.  While frightening instances involvinga knife or gun do occur, violent crime is generally rare. Unlike some other Latin American countries where violent crime rates are higher, in Ecuadorweapons are usually just a way of intimidating the victim. When a weapon is produced, thebest response is compliance – don't fight back or resist, hand over your valuables, and live totell the tale. Mission Ecuador informally tracks data for U.S. citizens who either come to the Embassy inQuito or the U.S. Consulate General in Guayaquil for emergency passports or to whom we hadto provide assistance as the result of their falling victim to crime. The data show pick-pocketing generally exceeds all other forms of crime combined.

January 2020

W H A T ’ S N E W F O R U . S . C I T I Z E N S ?Many adult passport renewals will no longer require drop off at the U.S.Embassy in Quito or U.S. Consulate General in Guayaquil.  For detailed instructions on preparing and submitting a completedapplication, visit our website, ec.usembassy.gov.

American Citizen Services Newsletter

S W I T C H T O D I R E C T D E P O S I T F O RF E D E R A L B E N E F I T S

Correos del Ecuador delivery requirements have recently become more stringent.  While in the pastCorreos del Ecuador would attempt to deliver even with a partial address, now they confirm thevalidity of addresses before accepting checks and reject those that are undeliverable.  The Embassymust return all rejected checks to the U.S. Department of the Treasury. To avoid problems withphysical checks, the federal government strongly encourages federal benefit recipients to choosedirect deposit.  Please contact your corresponding federal agency for assistance: Social Security benefitsContact the Federal Benefits Unit in Santo Domingo at [email protected]   Still want to receive a physical check from the Social Security Administration, but have notbeen receiving yours recently?  Please contact the Regional Federal Benefits Unit in Santo Domingo toensure they have your full, deliverable mailing address listed.  VA benefitsFill out the International Direct Deposit form https://www.vba.va.gov/pubs/forms/VBA-24-0296a-ARE.pdf and mail, email, or fax it to the address at the bottom of the form.  OPM benefitsYou can make your change on your online retirement account at https://www.servicesonline.opm.gov Internal Revenue ServiceAlso, consider selecting this option when filing your annual tax return, in order to expeditereceipt of any refund.  Information about direct deposit of tax refunds isavailable from the Internal Revenue Service. 15

If you are eligible to renew your passport using a DS-82, you may submit it using DHL. Youmust send your current passport with your completed application (DS-82), current passportphotos, and a cashier’s check for $110 issued in the name of U.S. Disbursing Officer (onecheck for each passport application).  The U.S. Embassy’s RUC is 1791845986001.  Forcustomers who also wish to receive a passport card, there is an additional $30 fee.  Alldocuments are submitted to DHL along with payment of the $15+VAT for delivery and the$15+VAT to receive the passport via DHL.

January 2020

Veteran's New linksIf you are in crisis and need immediate help, please call 1-800-273-8255 and (PRESS 1)or visit http://www.veteranscrisisline.net/. If you have questions, please visit http://va.gov/explore and refer to "FAQs and Info"and "Get Assistance." 

VA on Social MediaFacebook:Department of Veteran's Affairs https://www.facebook.com/VeteransHealth Veterans Health Administration https://www.facebook.com/VeteransHealth Veteran Benefits Administration : https://www.facebook.com/VeteransBenefits Twitter:Department of Veteran Affairs: https://twitter.com/veteranshealth Veteran Benefits Administration: https://twitter.com/vavetbenefits Other:Department of Veteran Affairs Instagram: https://www.instagram.com/deptvetaffairs/ VAntage Point Blog: http://blogs.va.gov/

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Veteran's Affairs

Veterans may apply for benefits on-line from overseas using their home computer.  Visitthe Veterans Online Application (VONAPP) for more information. Where the VONAPP isnot available, the nearest U.S. Embassy or Consulate can be of assistance. If you needto set up an appointment with the Federal Benefits Unit in Quito or Guayaquil to talk

about Veteran Affairs, please e-mail us at [email protected]. You may obtain contact information for the VA at the following address:www.va.gov/landing2_contact.htm  If beneficiaries have questions: [email protected]  For more information on VA Services and Benefits for U.S.Veterans Living Abroad: www.vba.va.gov/bln/21/foreign/index.htm

January 2020

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M E E T Y O U R A C S Q U I T O T E A M

ACS Caseworker Adriana joined ACS in 2018. Adriana earned a B.S. in Liberal Arts with a Law &Paralegal Studies concentration. Previously she worked at the World Bank in Washington, D.C. and at anAmerican multinational company in Ecuador. She is a devoted mother of two and avid reader.

ACS Caseworker Elizabeth worked in the U.S. Consulate in Recife, Brazil, for a total of eight years, sixyears as a Non-immigrant Visa Clerk, and two years as the NIV supervisor. In 2014, she moved to Quito,Ecuador, where she has been working for the U.S. Embassy in various consular-related roles. Prior toworking for the State Department, she worked in the private sector and for the Brazilian Government.

ACS Chief Ian Hayward joined the Department of State in 2007. Prior to his arrival in Quito in January2017, he served at the U.S. Embassies in Manila, Philippines, and La Paz, Bolivia, as well as in the Bureauof Consular Affairs in Washington, DC.

ACS Caseworker Herminia has worked in ACS for seven years. Prior to this she worked for the DrugEnforcement Agency in Quito for two years. Herminia holds a degree in business and finance fromUniversidad Católica del Ecuador.

ACS Caseworker Esteban has worked in ACS since 2009. He started as an ACS Clerk and the positionevolved to an ACS Assistant. Previously, he worked with the construction company that built the U.S.Embassy in Quito as a Warehouse, Logistics, and IT Manager. He has an IT background and is veryresourceful in different areas.

January 2020

American Citizen Services Newsletter

ACS Consular Assistant Katy is originally from Cuenca, where she graduated from the University ofCuenca with a degree in dentistry. She has worked as a Laboratory Technician at the InterdisciplinaryCenter for Biotechnology Research at the University of Florida in Gainesville and as a BilingualParaprofessional with Hillsborough County Public Schools in Tampa, Florida. Katy has three years ofconsular experience, having worked in the U.S. Embassies in San Salvador, El Salvador, and Quito,Ecuador.

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M E E T Y O U R A C S G U A Y A Q U I L T E A M

(from left to right)

ACS Officer Amelia Hintzen is a first tour officer with the Department of State. She previously served asa Presidential Management Fellow in Washington, D.C. She holds a Ph.D. in history and her researchfocuses on migration and birthright citizenship in the Americas. Before joining the Department of Stateshe held academic appointments at Brown and Yale Universities.

N e w A C S Q u i t o T e a m M e m b e r s

January 2020

American Citizen Services Newsletter

ACS Officer Alejandro  joined the Foreign Service in 2013.  Alejandro is a former immigration lawyerand restaurant entrepreneur. This is Alejandro’s third year in Guayaquil as a Consular Officer. He waspreviously assigned to Bogota, Colombia.  ACS Chief Philip Folkemer joined the Foreign Service in 2009. Prior to his arrival in Guayaquil in July2018, he served at the U.S. Embassy in Belize, the U.S. Mission to NATO in Brussels, and the U.S.Embassy in Togo.  ACS Caseworker Adriano  came back to settle in Ecuador after years in Europe and worked as aBusiness Consultant. He worked for the Consulate for two years before joining the ACS team in June2018. ACS Caseworker Annabelle has a degree in Business Administration and worked for 10 years in thebanking sector prior to joining the State Department. She has worked for the Consulate for over 14years in the Immigrant Visa unit and recently joined the ACS team in Guayaquil. She enjoys working inan ever-changing environment. ACS Caseworker Elena joined the ACS Team in November 2019. She is a lawyer with a Master’sDegree in Environmental Law and worked in both the public and private sectors for seven years priorto joining the State Department. ACS Caseworker Carolina started working at the Consulate in 2006, first in the Non-immigrant Visaunit for four years, and then in the Immigrant Visa unit for nine years. She is very excited now to be apart of the ACS team and begin a new chapter in her career. ACS Officer Lisa Anderson is serving her first tour in Guayaquil at the U.S. Consulate.   She holds adegree in Spanish and a Master’s Degree in Teaching. ACS Local Supervisor Eduardo Jacome has worked for the Consulate for eight years.  Previously, heserved in the U.S. Army for seven years and was a police officer in Texas.

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Our teams are ready to serve!F O R I N F O R MA T I O N O N S E R V I C E S P L E A S E V I S I T E C . U S E MB A S S Y . G O V

ACS QUITO AND ACS GUAYAQUIL

January 2020

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U . S . C I T I Z E N S E R V I C E SI N Q U I T O

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U . S . C I T I Z E N S E R V I C E SI N G U A Y A Q U I L

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O F F I C I A L H O L I D A Y C A L E N D A R 2 0 2 0

L O O K F O R O U R J U L Y 2 0 2 0 I S S U E

Happy New Year!

For most updated information, please check our website:https://ec.usembassy.gov/es/embassy-consulate-es/holiday-calendar-es/

January 2020


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