Great Depression (1930s)

President John Kenedy’s Consumer Bill of Rights

Basic Rights of Consumers

1. THE RIGHT TO SAFETY

2. THE RIGHT TO BE INFORMED

3. THE RIGHT TO CHOOSE

4. THE RIGHT TO BE HEARED

5. THE RIGHT TO CUSTOMER EDUCATION

6. THE RIGHT TO SERVICE

The Right to Safety

The Right to be Informed

The Right to Choose

Right to be Heared

THE RIGHT TO CUSTOMER EDUCATION (1975)

THE RIGHT TO SERVICE

Socioeconomic Model of Social Responsibility

Federal Legislation Protecting Consumers Since 1960

The first Consumer Protecting Laws• Federal Hazardous Substance Labeling Act (1960)-required warming labels on household chemicals if they were highly toxic.• Cigarette Labeling Act (1965) – required manufacturers to place standart warning labels on all cigarette package.