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CONTROL SYSTEMS OF
INTERNATIONALBUSINESS
BY
SREEJITH VM
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International business consists of all commercial
transactions—including sales, investments, and
transportation—that take place between two or more
countries
INTRODUCTION
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Global business organizing system
Information system
Global business control system
Integration of international business
CONTROL SYSTEMS OF IB
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Logistic management
Logistics is the process of pla i g, impleme ti g a d
co trolli g the efficie t, cost-effective flow a d storage
of raw materials, i - process i ve tory, fi ished goods
a d related i formatio from poi t of origi to poi t of
co sumptio for the purpose of co formi g to customer
requireme ts
he mission of logistics is to get the right goods or
services to the right place, at he right time, and in the
desired condition and quantity in relation to customers
order
1. GLOBAL BUSINESS
ORGANIZING SYSTEM
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cooperate with marketing to set customer servicelevels, facility location decisions,
transportation activities !eg" transportation modeselection, vehicle scheduling, carrier routing#
inventory management !inventory short -termforecasting, planning and control, cooperate withproduction to calculate $%&, sequence and timeproduction #
Information collection and flows and orderprocessing,
warehousing and materials handling, packaging and packing
MAIN LOGISTICS ACTIVITIES AND
DECISIONS:
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'rinciple () *egment +ustomers ased on *ervice eeds
segments customers based on logistics and supply chain needs
'rinciple .) +ustomize the Logistics etwork
stresses the need to develop supply chain approaches that are
responsive to the needs of individual customer segments
'rinciple /) Listen to *ignals of 0emand and 'lan 1ccordingly
see that demand planning is responsive to and aligned with market
signals such as point-of-sale information
7 PRINCIPLES OF SUPPLY
CHIAN MANAGEMENT
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'rinciple 2) 0ifferentiate 'roducts +loser to the +ustomer
postponing product differentiation and gaining greater understanding and
control of cycle times, supply chain efficiency and effectiveness will be
positively impacted
'rinciple 3) *ource *trategically
e4cellent supply chain management requires customers and suppliers to
work together to meet overall supply chain ob5ectives
'rinciple 6) 0evelop a *upply +hainwide echnology *trategy
replace infle4ible, poorly integrated transactional systems with enterprise-
wide systems
'rinciple 7) 1dopt +hannel-*panning 'erformance 8easures
the realization of supply chain ob5ectives will be essential to the long-termsuccess of the individual participants
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he international channel system consist of . sub
systems , namely
0omestic system
9oreign system
here are two types of e4porting, namely
0irect e4porting
Indirect e4porting
2. INTERNATIONAL
CHANNEL SYSTEM
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It refers to the sale in the foreign market directly by the
manufacturer" 9irms with considerable e4port business
usually resort to direct e4porting
ypes of foreign intermediaries
Importers
0istributors
:holesalers
;etailers
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he indirect method is more popular with firms which are 5ust
beginning their e4porting activities and with those whose e4port
business is not considerable" . alternative channel for indirect
e4porting
International middleman
$4port merchants
rading companies
1gents or brokers
+o operative organizations
the co operative e4porting organizations which represents a
cross between a direct and indirect e4port carries on e4porting
activities on behalf of several producers and is partially under the
administrative control of the manufacturer
INDIRECT EXPORTING
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• 'roduct characteristics
• 8arket and customer characteristics
• 8iddleman characteristics
• +ompany characteristics and ob5ectives
• +ompetitors characteristics
• $nvironmental characteristics
FACTORS INFLUENCING
CHANNEL SELECTION
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Integrating logistics with marketing into the strategic planningprocess can be a means to improve customer service and increasesales"
wo strategic orientations)
'rocess orientation) creating a system of only value-addinglogistics activitiesInformation = channel orientation) focus on coordination andcontrol within supply chain by synchronizing logistics activitieswith related information
Important questions to ask) who are our customers how do wesegment them> what do our customers need> what are our
customer service goals for the upcoming year> what are ourcurrent capabilities
Logistics vision includes what the organization hopes toaccomplish in the future
$ach option to achieve the vision should be weighed and comparedusing a cost=benefit analysis
Logistics value proposition is a unique commitment of a firm to anindividual or selected customer groups"
DEVELOPING LOGISTICS
STRATEGY
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Large firms have been running internal global information
system
he business use of internet can be in the form of internet
support service, sales of goods and service and marketing"1ccess to the internet may promote an international
strategy as it provides an easy access to an e4port market"
he use of electronic data interchange increase the speed
with which businesses can respond to their customers" he
use of email promotes the personal service provided by the
business
eg logistic company use internet to support customer in
tracking consignments across the globe from thei"r origin
to final destination
3. INFORMATION
SYSTEM
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Global business control system are the metrics that are
used to measure the perfomance of sub units and make
5udgements on how well international firms are running
them"In today?s globalized world, the market legislation and
business control take different forms and varieties in all
countries" $very country has to determine the level of
market liberty adequate to promote sustainable growth
4. GLOBAL BUSINESS
CONTROL SYSTEM
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he term economic integration is a procedure in which
countries work together with one other in order to trim down
or get rid of obstruction to the world wide flow of goods,
labor, resources
he most important advantage associated with economic
integration is trade creation, i"e", the member countries have
broader choice of product, service and provisions not
available earlier obtainable at a comparatively lesser price
subsequent to trade barriers as reduced tariffs or elimination
of tariff to motivate more trade1n economic integration motivates trade emancipation and
result in market place growth , e4tra savings to the country
and larger dissemination of know-how generates additional
5ob prospects
INTEGRATION OF
INTERNATIONAL BUSINESS