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Range of Management CoursesRange of Management Courses

Business Performance International Ltd is a sister company to Summit Systems Ltd.

It has a range of business courses that are designed for delivery to clients that are extremely cost effective. The courses are usually completed within two hours but some can take longer (e.g. 4 hours) by arrangement.

Fees are designed to make the courses absolutely affordable. For example the half day courses are $150 + GST per person but $100 plus GST for a group of five or more.

One day course $280 plus GST per person but $180 + GST per person for class of five or more. The 1-2 day course is $350 + GST per person and $240 plus GST per person for a group of five or more.

Meet our TeamMeet our Team

George Carson CEO of Business Performance International Ltd - sister company to Summit Systems Ltd. George has specialised in Quality Assurance and Business Performance.

Ray Shand Accountant Kamo Whangarei. Ray has had many years of Accountancy Practice Management and is able to train and advise on a wide range of issues.

Book keeping and Cash flowBook keeping and Cash flow

One day practical handsOne day practical hands--on course for those wishing to on course for those wishing to gain an understanding of the topic, with 39 gain an understanding of the topic, with 39 PPTsPPTs, , exercises and assessment criteria covering:exercises and assessment criteria covering:

Costing, BreakCosting, Break--even analysis, Preparation of cash flow even analysis, Preparation of cash flow forecasts and master budgets. forecasts and master budgets.

Purpose of business budgets. Participants will carry out Purpose of business budgets. Participants will carry out relevant calculations during the course.relevant calculations during the course.

Ideal course for those with little understanding of the Ideal course for those with little understanding of the topic who wish to gain a basic understanding.topic who wish to gain a basic understanding.

BudgetsBudgets

Setting and achieving budgets. One day handsSetting and achieving budgets. One day hands--on course on course outline with 19 outline with 19 PPTsPPTs. Topics include:. Topics include:

Why Why organisationsorganisations set budgets. set budgets.

Environmental factors. Environmental factors.

Types of budgets. Types of budgets.

Forecasting techniques. Forecasting techniques.

Preparing a budget and a range of exercises for Preparing a budget and a range of exercises for participants.participants.

Business Planning Business Planning –– write a business planwrite a business plan

How to write an effective Business Plan.How to write an effective Business Plan.

One day handsOne day hands--on course outline with 34 on course outline with 34 PPTsPPTs, Business , Business planning format, handouts and course notes. planning format, handouts and course notes.

Topics are:Topics are:What is a business plan?What is a business plan?Write a business Plan.Write a business Plan.Situation analysis, aims and objectives.Situation analysis, aims and objectives.Mission statements. Benchmarking. SWOT analysis.Mission statements. Benchmarking. SWOT analysis.Barriers to entry, understand the environment.Barriers to entry, understand the environment.The seven crises, intellectual property. The action plan. The seven crises, intellectual property. The action plan. Critical path analysis. Key performance indicators. Critical path analysis. Key performance indicators.

Change managementChange management

Approx four hour course with 30 Approx four hour course with 30 PPTsPPTs, practical exercises , practical exercises and course notes. Change management issues relating to and course notes. Change management issues relating to Australia and NZ.Australia and NZ.

Innovation and improvement, internal and external Innovation and improvement, internal and external sources of change. The process of planned change. sources of change. The process of planned change. Change stakeholders. Managing change. Overcoming Change stakeholders. Managing change. Overcoming resistance to change. Successful implementation. Eight resistance to change. Successful implementation. Eight elements in the planning process. Executing change. elements in the planning process. Executing change. Changing work habits. Measuring change. Feedback Changing work habits. Measuring change. Feedback systems.systems.

Finding new business or customersFinding new business or customers

About 4 hour course with 43 About 4 hour course with 43 PPTsPPTs and course notes and course notes suitable for participantsuitable for participant’’s course handbook, plus course s course handbook, plus course notes and Leadernotes and Leader’’s Guide. Topics include:s Guide. Topics include:

Prospecting is the first step. Reasons for prospecting. Prospecting is the first step. Reasons for prospecting. Targeting the companies you want to business with. Targeting the companies you want to business with. Qualifying the prospect, requirements for successful Qualifying the prospect, requirements for successful prospecting. What is the most important thing? Exercises prospecting. What is the most important thing? Exercises in teams. Two hundred potential methods of generating in teams. Two hundred potential methods of generating leads and finding prospects. Securing an interview. leads and finding prospects. Securing an interview. Following up. Following up. OrganisingOrganising your information. Developing your information. Developing new opportunities.new opportunities.

Human Resource ManagementHuman Resource Management

One day course with 42 One day course with 42 PPTsPPTs and course notes plus Leaderand course notes plus Leader’’s s Guide.Guide.

Topics include:Topics include:The role of the HR manager. HR systems now available.The role of the HR manager. HR systems now available.Policies, Functions, Planning and development. Steps in the Policies, Functions, Planning and development. Steps in the HR process. Recruitment. The four EHR process. Recruitment. The four E’’s. Staff selection s. Staff selection process. Job descriptions. The interview process. Motivation. process. Job descriptions. The interview process. Motivation. Changing work habits. Morale. Stress. Empowerment. How to Changing work habits. Morale. Stress. Empowerment. How to keep staff interested. What makes staff leave?keep staff interested. What makes staff leave?

Improve Management SkillsImprove Management Skills

The Development training plan for team leaders and supervisors. The Development training plan for team leaders and supervisors. 47 47 PPTsPPTs and Leaderand Leader’’s Guide.s Guide.

The aim of this one day course is to provide participants with aThe aim of this one day course is to provide participants with an n understanding of a range of both personal development issues andunderstanding of a range of both personal development issues and business development skills covering a number of areas such as business development skills covering a number of areas such as ––

Communication, Goal setting, Motivation, Human Resources, Communication, Goal setting, Motivation, Human Resources, Management, Service and time management, Self management skills,Management, Service and time management, Self management skills, Acquire and develop business skills and attributes. To identify Acquire and develop business skills and attributes. To identify strategies and engage in actions to extend and enhance their strategies and engage in actions to extend and enhance their personal competence. personal competence.

Launching new products & servicesLaunching new products & services

One day course supplied with 50 One day course supplied with 50 PPTsPPTs and course notes plus a Leaderand course notes plus a Leader’’s s Guide. This course is interesting and easy to understand. It is Guide. This course is interesting and easy to understand. It is specially for small businesses and entrepreneurs setting strategspecially for small businesses and entrepreneurs setting strategies ies for launching new products and services to the market place on afor launching new products and services to the market place on a cost effective basis. cost effective basis.

Topics include: Selling to and reaching the market place, CriticTopics include: Selling to and reaching the market place, Critical issues, al issues, Goal planning, Resources, Intellectual property, Business planniGoal planning, Resources, Intellectual property, Business planning, ng, Premises, Signage, Budgets, Business Law, Inventory, Getting paiPremises, Signage, Budgets, Business Law, Inventory, Getting paid, d, Cash flow, Screening, Selling your product, Marketing, Value addCash flow, Screening, Selling your product, Marketing, Value adding, ing, Brand names, Market research, The four PBrand names, Market research, The four P’’s, Segmentation, SWOT s, Segmentation, SWOT analysis, Targeting customers, Some pitfalls, Opportunities.analysis, Targeting customers, Some pitfalls, Opportunities.

Marketing your business Marketing your business

Half day course directed at those wishing to learn the basics inHalf day course directed at those wishing to learn the basics involved in volved in marketing their own business. Has 30 marketing their own business. Has 30 PPTsPPTs, course notes, quiz and , course notes, quiz and two course handbooks. They include:two course handbooks. They include:

Selling and marketing, Setting Prices, Branding and brand decisiSelling and marketing, Setting Prices, Branding and brand decisions, ons, Developing a brand name, Advertising, How much should you spend Developing a brand name, Advertising, How much should you spend on Marketing? Market research, Marketing information systems, Thon Marketing? Market research, Marketing information systems, The e planning process, Marketing audits, planning process, Marketing audits, DifferentationDifferentation, Writing and , Writing and implementing a Marketing Plan, Buyer implementing a Marketing Plan, Buyer behaviourbehaviour, Marketing , Marketing exercises, How can you Market your business?exercises, How can you Market your business?

Project ManagementProject Management

11--2 day course with 11 2 day course with 11 PPTsPPTs and 33 pages of course notes suitable for and 33 pages of course notes suitable for participantparticipant’’s course handbook, including checklists and quizzes for s course handbook, including checklists and quizzes for participants, plus Learning Outcomes, Leaderparticipants, plus Learning Outcomes, Leader’’s Guide and assessment s Guide and assessment criteria. criteria.

Topics include:Topics include:Four phases of Project Management. What is Project ManagemeFour phases of Project Management. What is Project Management? nt? The project life cycle. Negotiating specifications with the clieThe project life cycle. Negotiating specifications with the client. nt. Defining the Project. Identifying and avoiding the pitfalls. MakDefining the Project. Identifying and avoiding the pitfalls. Making a ing a start. Brainstorming. Work breakdown structure. Key skills to mastart. Brainstorming. Work breakdown structure. Key skills to manage nage Projects. Testing your preliminary strategy. Cost components. Projects. Testing your preliminary strategy. Cost components. Potential budgeting problems. Assigning responsibility. WorksheePotential budgeting problems. Assigning responsibility. Worksheets, ts, Implementation, Controlling the work in progress, Monitoring Implementation, Controlling the work in progress, Monitoring Performance, Providing feedback, Resolving differences, Sources Performance, Providing feedback, Resolving differences, Sources of of differences in project management, Contractors, Project completidifferences in project management, Contractors, Project completion.on.

Occupational Health & SafetyOccupational Health & Safety

Introductory course with 16 Introductory course with 16 PPTsPPTs timed to run for 90timed to run for 90--120 minutes. 120 minutes. Suitable for delivery to workers, supervisors and managers.Suitable for delivery to workers, supervisors and managers.

Suitable for OHS Induction or for expansion to a more advanced lSuitable for OHS Induction or for expansion to a more advanced level.evel.

Very good course to be associated with Injury Prevention and SafVery good course to be associated with Injury Prevention and Safety ety Officer courses. The contents are a useful insight into the legiOfficer courses. The contents are a useful insight into the legislative slative changes coming to New Zealand soon.changes coming to New Zealand soon.

Quality management & continual improvementQuality management & continual improvement

11--2 day course with 10 2 day course with 10 PPTsPPTs and 38 pages of course notes suitable for and 38 pages of course notes suitable for participantparticipant’’s handbook, including checklists and quizzes for s handbook, including checklists and quizzes for participants and assessment criteria. Topics include:participants and assessment criteria. Topics include:

The quality wedge, Changing quality concepts, Quality and costs,The quality wedge, Changing quality concepts, Quality and costs, Assessing quality, Quality elements, Cost reduction, Project teaAssessing quality, Quality elements, Cost reduction, Project teams, ms, Change principles, Managing change, Feedback systems, Changing Change principles, Managing change, Feedback systems, Changing work habits, Benchmarking, Planning for quality, Control of qualwork habits, Benchmarking, Planning for quality, Control of quality, ity, Measuring actual performance, Integrating quality, Quality policMeasuring actual performance, Integrating quality, Quality policies, ies, Annual goal setting, Implementing total quality, Designing for qAnnual goal setting, Implementing total quality, Designing for quality, uality, Supplier relations, Inspection test and management. Supplier relations, Inspection test and management.

Recruitment, selection, inductionRecruitment, selection, induction

One day course with 31 One day course with 31 PPTsPPTs and course notes, plus a Leaderand course notes, plus a Leader’’s Guide. s Guide.

Topics include: Filling a vacancy. The four ETopics include: Filling a vacancy. The four E’’s. Steps in the recruitment s. Steps in the recruitment process. Writing a job description. The interview process. Body process. Writing a job description. The interview process. Body language. Salary packages. A ten step hiring process. Induction language. Salary packages. A ten step hiring process. Induction of of new staff. Motivation. Why do people fail? Expectations, How to new staff. Motivation. Why do people fail? Expectations, How to keep staff interested, How to lose your staff.keep staff interested, How to lose your staff.

Report writingReport writing

Half day course with 25 pages of notes and 20 Half day course with 25 pages of notes and 20 PPTsPPTs..

Topics include:Topics include:

What is a report? Preparing Reports. A report format outline. ThWhat is a report? Preparing Reports. A report format outline. The e report writing process, report writing process, OrganisingOrganising, Characteristics of a good , Characteristics of a good report, Assigning tasks, Background signals, A report should havreport, Assigning tasks, Background signals, A report should have e ……., Some steps in writing a report, Tips to make your report a ., Some steps in writing a report, Tips to make your report a winner, Meeting deadlines, Developing the report, Ethics, Legal winner, Meeting deadlines, Developing the report, Ethics, Legal obligations, Presenting the report.obligations, Presenting the report.

Small Business managementSmall Business management

One day course suitable for existing or potential managers. 52 One day course suitable for existing or potential managers. 52 PPTsPPTs and and course notes.course notes.

Topics include:Topics include:What is a small business management?What is a small business management?Resources, Avoiding failure, What do managers do? Business PlannResources, Avoiding failure, What do managers do? Business Planning, ing, Crisis management, Benchmarking, SWOT analysis, Human resources,Crisis management, Benchmarking, SWOT analysis, Human resources, Motivation, Break even analysis, Price setting, Trading terms, BMotivation, Break even analysis, Price setting, Trading terms, Budgets, udgets, Value adding, Inventory management, Premises, Risk management, KValue adding, Inventory management, Premises, Risk management, Key ey performance indicators, Competitive advantage, Managing supplierperformance indicators, Competitive advantage, Managing suppliers, s, Strategic alliances, Quoting, Marketing the business, Finding anStrategic alliances, Quoting, Marketing the business, Finding and d keeping customers, Advertising, Measurement, Ethics, Intellectuakeeping customers, Advertising, Measurement, Ethics, Intellectual l property, Law of contract, Obligations, Workers compensation/ACCproperty, Law of contract, Obligations, Workers compensation/ACC, , Trade practices, Taxation, Sponsorships, Is your business well rTrade practices, Taxation, Sponsorships, Is your business well run?un?

Starting a new businessStarting a new business

One day course with 33 One day course with 33 PPTsPPTs plus course notes, quizzes and 129 plus course notes, quizzes and 129 page course handbook. Topics include:page course handbook. Topics include:

Why start a business of your own? Small business functions, Why start a business of your own? Small business functions, Break even analysis, Small business resources, Ethics, Reasons fBreak even analysis, Small business resources, Ethics, Reasons for or business failure, Business structures, Sources of finance, business failure, Business structures, Sources of finance, Borrowing money, Insurance, Budgets, Forecasts, Getting paid, Borrowing money, Insurance, Budgets, Forecasts, Getting paid, Premises and identification, Naming the business or product, Premises and identification, Naming the business or product, Hidden costs, SWOT analysis, Stages of business development, Hidden costs, SWOT analysis, Stages of business development, Small business obligations, Staff selection, Job descriptions, Small business obligations, Staff selection, Job descriptions, Motivating workers, Measuring performance, Law of contract, Motivating workers, Measuring performance, Law of contract, Trade Practices Act, Intellectual Property, Attracting customersTrade Practices Act, Intellectual Property, Attracting customers, , Time management.Time management.

Contact BPIL or Summit SystemsContact BPIL or Summit Systems

Contact Summit Systems Ltd to obtain accreditation and certification by way of conforming management systems.

Our phone is 09 438 7555 or 7550 and fax is 7556.

Our mobile is 021 070 9141.

Our email is safetynz@xtra.co.nz

Our website is summitsystems.co.nz

Our address is 77 Tarewa Road, Morningside

Whangarei 0110. New Zealand.