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Copyright © Oracle Corporation, 2002. All rights reserved.
Order to Cash Lifecycle Overview
Copyright © Oracle Corporation, 2002. All rights reserved.
Objectives
After completing this module you should be able to
do the following:
• Describe the overall order to cash process from Order Entry through Bank Reconciliation
• Discuss the key areas in the Order to Cash Life Cycle
• Describe the integration between the applications
Copyright © Oracle Corporation, 2002. All rights reserved.
Order to Cash Lifecycle
Bank ReconciliationInvoice
Pick Release
Book
Receipt
Enter
Receivables
Ship Confirm
Order Management
AutoInvoice
Cash Management
Shipping Execution
Copyright © Oracle Corporation, 2002. All rights reserved.
Order LifecycleOrdering
Scheduling
AutoInvoice to
Receivables
Shipping
Invoicing
Receipts
Cash Management
Transfer Accounting to General
Ledger
Accounting
Ordering
Collecting
Copyright © Oracle Corporation, 2002. All rights reserved.
Overview of Application Integration
AccountingInvoices
Inventory
General LedgerCash
Management
Shipping
Order Management
Item Information
Reserve Demand
Receivables
Receipts
CRM SuiteCustomers
Pricing
Accounting
OrdersCustomer
Master
Copyright © Oracle Corporation, 2002. All rights reserved.
Standard entry
Enter completedetails
Quick entry
Enter limited information
Interface
Import from other systems
Customer Entry Methods
Copyright © Oracle Corporation, 2002. All rights reserved.
Business Purposes
Bill-to Statements Marketing
Ship-to Bill-to
Tokyo New York
Ship-to
Paris
Customer
Copyright © Oracle Corporation, 2002. All rights reserved.
Enter order or return online
Copy anorder or return
Import from *CRM or other
systemsEDI
Order Import
*Customer Relationship Management includes:
iService, iStore,
Teleservice, Telesales,
Sales Online, iSupport
Order Management Process
Copyright © Oracle Corporation, 2002. All rights reserved.
Viewing and Managing Orders
View
Orders
Order Lines
Find in the Order Organizer
or
Query in the Sales Orders form
Copyright © Oracle Corporation, 2002. All rights reserved.
Entered order line
Price list or agreement
Unit priceModifiers
Pricing Process
Copyright © Oracle Corporation, 2002. All rights reserved.
Run Pick Release
Ship Confirm Staging Sub-Inventory Pick Confirm
InventoryMove Order
Creates
Move Order
Details
Move Order
Material
DroppedLoad Truck
Shipping Process
Transact Move Order
Copyright © Oracle Corporation, 2002. All rights reserved.
Invoice Data Interface Tables Invoices
Interface ExceptionsCorrected Records
AutoInvoice Process
Copyright © Oracle Corporation, 2002. All rights reserved.
Receivables Process
Imported Invoices and Manually
Created Invoices
Review and
Correct Data
Print Invoices
Send InvoicesCollect PaymentsPost Receipts
Copyright © Oracle Corporation, 2002. All rights reserved.
Cash Management Process
Receive Bank
Statement
Perform
Reconciliation
Post to
General Ledger
Enter Manual
Entries
Review Results
Load and Verify
Bank Statement
Copyright © Oracle Corporation, 2002. All rights reserved.
Summary
After completing this module you should be able to:
• Describe the overall order to cash process from Order Entry through Bank Reconciliation
• Discuss the key areas in the Order to Cash Life Cycle
• Describe the integration between the applications