15
CORPORATE PROFILE. Now with the exponential power of imagination.
CORPORATE
PROFILE.
Now with the exponential power of imagination.
Full Time Employees AND
continents in
99%
2x
80%
Performance on Industry Standard On-Time Delivery
3
50+
5 14
17
1 BBB-EE Level
With staffing of
Municipalities Serving Clients across
Projects Delivered Successfully
Years in business Client Retention
Repeat Business from Long Term Clients
Provinces
COMPANY DETAILS IMAGINATION
Basani Group SA (Pty) Ltd is an energetic, driven and multi-faceted organization housing a
comprehensive range of expertise to the Cleaning & Hygiene, Security Services, Catering &
Events, Facilities Management, Project Management, Technical Services, Pest Control
Management, and Procurement. Consolidated in 2016, Basani delivers all-inclusive solution
spanning quality designs and innovative thinking. The group is performance driven and
committed to building long-term relationships through quality services delivered alongside
ridged safety standards and outside workmanship.
INNOVATION DRIVEN BY IMAGINATION
- WE DELIVER CONSISTENTLY.
True, ‘Imagination’ gives impetus to innovation. Which is why, every individual at Basani is
encouraged to share ideas and work collectively to enable better processes. Simply put,
‘imagination’ drives our teams to deliver the best solutions that solve our client’s
problems.
Name of Company: Basani Group SA (Pty) Ltd Company Registration #: 2016 / 322932 / 07 Tax Reference #: 9689777168 VAT Registration Number: 4400277184 UIF Registration: 2430072/6 COIDA Registration Number: 990001062728 PSIRA Registration Number: 2670493 NCCA (Cleaning Association): GAU 902 NBC Provident Fund: 12/8/36998/1 Black Economic Empowerment: Level 1 Public Liability Insurance: R5 Million Policy Number: 46765001 (MiWay Insurance)
INTEGRITY OPENNESS RESPECT
TO ADD VALUE, PARTNER WITH THE RIGHT VALUES.
At Basani, we believe in a simple system of Respect, Openness, Integrity and Commitment.
These values are pillars that stand as the foundation enabling us to deliver much-more.
ON TIME MARKET
ANALYSIS
HIGH SKILLED
TEAMS
WE MAKE IT EASY!
PRODUCTS AND SERVICES
Catering & Events
Security Services
Cleaning & Hygiene
Project management
Technical Services
Pest Control
Facilities Management
Landscapping
Parking Management
Procurement
Social Media
Applications
Client Server
Applications
Websi5e
Design
CLEANING & HYGIENE SECURITY SERVICES
• Industrial Cleaning • Capert Cleaning • High Access Window Cleaning • Commercial Cleaning • Commercial Cleaning • Hygiene Maintenance & Services • Hygiene Equipment Rentals • Waste Removal and Management • Deep Cleaning • Specialised Tile Cleaning • Kitchen and Canteen Cleaning • Contract Cleaning • Pest Control Management • Landscapping • Cleaning Consumables
• Information Technology
• Handyman Services
• Electrical
• Plumbing
• HVAC
• Building Management
• Business Services
• Maintenance Services
• HVAC Systems
• Stationary (Supply & Delivery)
• IT Equipment & Consumables
• Water Coolers Rental
• Cleaning Chemicals
• Guarding Services
• Patrolling
• Monitoring
• Reception
• Detailed Background Screening
• CCVT Installations
• Hikvision HD
• Hikvision IP Series
• VIP Protection
• Strike Protection
• Bodyguards
• Retail Security
• Detail Checking
• Guarding
• Shopping Services
CATERING & EVENTS
• Launch / Parties
• Wedding Décor
• Corporate Events
• Business Meetings
• Customized Menus
• Events Management
• Parking Solutions
• Directional Signage
• Road Configuration
TECHNICAL SERVICES
FACILITIES MANAGEMENT
PROCUREMENT
PARKING MANAGEMENT
FROM IDEA TO
REALITY
COMPLAIN
MANAGEMENT
SUPPORT
CLIENT
ZONE
Your guide to complaint resolution
At Basani, we continuously strive to ensure that our service and communication to you, our valued clients is of the
highest standard. Occasionally errors do occur and there could be times when you are not satisfied with the service you
receive. Please feel free to lodge any queries or complaints and we will attempt to resolve these as quickly and effectively
as possible.
Contact Basani Customer Services on 087 0940 288 to
discuss your enquiry or complaint. Our skilled agents will be
happy to assist.
OR
E-mail your enquiry or complaint to
[email protected]. When submitting a complaint,
please include the word “Complaint” in the subject heading
of your e-mail. E-mailed enquiries and complaints will
generally be responded to within an average of one to two
hours for simple enquiries and approximately one business
day for complex cases.
If you have followed step 1 and feel that your enquiry or
complaint was not dealt with to your satisfaction, or that the
Rules were not correctly applied, we encourage you to let us
know where you feel we could improve. Explain the situation
to a Basani Customer Services agent on 087 0940 288 Our
agents are equipped to resolve any errors that may have
occurred or to provide additional clarity and guidance which
may be needed to put your mind at ease.
In the unlikely event that you have followed steps 1 and 2
and still feel that your problem was not resolved to your
satisfaction or that you have been treated unfairly in any
way, please inform us via:
• E-mail: [email protected]
OR
• Call: Contact the company Director directly on his mobile
phone 082 556 2086, this will endeavour to respond to
complaints within a much shorter timeframe.
COMPLAINTS
ESCALATION
PROCEDURE
CUTTING-EDGE SOLUTIONS
ONLINE
PRESENCE
MAXIMIZE YOUR
BUSINESS
Imagination
SOME OF OUR CLIENTS
Trust between a client and a service provider is the cement that builds solid businesses. We start a relationship with a simple goal – to earn your trust. We do it by being accountable, by delivering on our promises and by being there when you need us. Trust doesn’t happen overnight. It accrues slowly with day-after-day service delivery. That is how we are building long lasting relationships with thousands of our clients.
HIGH
PERFORMANCE
COST SAVING
MEASURES
REDUCE
RISKS
ALL ABOUT OUR DIRECTOR. Madondo Daniel Mahlaule Age: 30 Years Old Education: Bcom Marketing and Business Sciences Madondo Daniel Mahlaule, Director Basani Group SA (Pty) Ltd, he founded the company In 2016 and brings a relentless drive for innovation, on-time service delivery and passion For personalized facilities management to his role. https://www.linkedin.com/in/mahlaule
HDI EQUITY OWNERSHIP
100%
YOUTH
100% Local
50%
Woman Votes
100%
BLACK 100% LOCALITY
BBB-EE LEVEL 1
CONTRIBUTOR
Our Vision Values
We aim to be the most competitive and the most productive service organization in South Africa. Our core competencies in cleaning & hygiene, security services, facilities management, catering & events, technical services, project management are being continuously improved to be best- in-class. They are at the heart of what we are. Our chosen markets are and
will be determined by our ability to be the most
competitive and to consistently deliver unequalled
service to our customers.
We seek to be characterized by our
passion, integrity, entrepreneurialism
and our innovative spirit, as we
continually strive to fulfil our vision.
These values guide us in all that we do
and are the bedrock upon which our
organization is built.
BASANI
SYNERGY
ACCESS
REPORTS
EE
& TRANSFORMATION
Imagination
COMPANY ORGANOGRAM & EMPLOYMENT EQUITY
We value talent. We respect individuals. We are committed to people development. We
revere teamwork, dedication and innovation.
Our Employment Equity Plan
Time Frame Objectives
Year 1 1 Sept 2016 – 2 Nov 2016 Objectives set out in the Employment Equity Plan Year 2 5 Jan – 4 Feb 2020 Skills Development – gain at least 30 employees to
complete their matric. Appoint 300 EPWP employees permanently within the organization. Performance Management awareness for lower levels (Unskilled & Semi-skilled)
Year 3 6 Feb 2018 – 2 Jun 2019 Eliminated unfair discrimination in all Policies and Practices. (Revising of all HR related policies and practices) Ensure employees are remunerated fairly as per section 6 of the EE amended act.
Year 4 5 Jun 2018 – 3 Mar 2020 Try to meet or achieve numerical goals in the event of underrepresented groups within their respective occupational levels.
Year 5 12 Mar 2020 – 30 Aug 2022 Ensure all goals are met.
Our Organogram
Chief Executive Officer
Chief Operations Officer
Customer Relations Director
Chief Financial Officer
PA to CEO
Hello, imagination!
GET IN TOUCH
HEAD OFFICE:
Pretoria – Gauteng Provinces
217 Pretorius Street
Pretoria
Gauteng 0002
Ph: (087) 0940 288 Alt: (012) 7520 998 Cell: (082) 5562 086 (063) 7257 200
Fax: (086) 5515 050
www.basani.co.za
REGIONAL OFFICES
Limpopo: 65 R25 to Groblersdal Limpopo 1030
Mpumalanga: 09 Delville St Emalahleni MP 1035
Free State: 48 Tana Street, Welkom FS 0185
Kwazulu Natal: 273 Kwa Mashu Durban 4359
Ph: (087) 0940 289/90/91
