Count The Traffic

Oslo University College

2009

Performers:

Ana María Arango

Clara Escobar Jurado

Molnár András

Approach

Purposes

Activities

Zones

- routes

- maps

Methodology

Graphics and comments on the results

Purposes

Know the users behaviour in the Learning Center P48 (Oslo University College)

Provide information to support the decisions of the Library Management Staff.

Find out the relevant points to take into account inside the Learning Center restructuring

Methodology,

maps and routes

Observation

Why?

because it reveals the usage of the different

areas/services in the library, unlike exit gate

counting.

Steps

divide the usage in 18 different activities

and the space in 10 zones according to its

characteristics (mapping)

sweep the floors following a established route

every opening hour during 1 week

include 1 user in 1 activity

Informations on the internet

Spreadsheets

Introductions

Learning Center Major Zones

B : Computer Zones

C : Tables or Sitting down Zones

D : Periodicals Zones

E : Book Zone

F : Group Rooms Zones

Learning Center Minor Zones

A : Information Desk Zones

G : Photocopier and Printer Zones

H : Audiovisual Materials and Student Papers Zone

I : Journalism Zones

L : Hall Zone

Maps and Routes

Results:

Graphics and Conclusions

Some data

Total observations: 9479

Activities:18

Floors: 5

Zones: 1st floor: 11

2nd floor: 25

3rd floor: 2

4th floor: 1

5th floor: 18

Group rooms: 32

Time of observation: 6 days/50 hours

Observations per floors

Number of

obsevation

Observations per weekday

0

500

1000

1500

2000

2500

Num

ber

of O

bserv

ations

Monday Tuesday Wednesday Thursday Friday Saturday

Weekday

Observations per hours

Observations per zones

Activities

Library (Contact with library materials and

using services)

Contact with staff 0,7%Browses alone 0,9%Browses in group 0,3%Using printer 0,5%Using autoloan 0,1%

Other activities

Queuing 0,01%

Walks/stands alone 4,3%

Sits alone 0,5%

Walks/stands in group 2,6%

Group without media 3,7%

Other activities 0,5%

Media (Reading and writing with printed materials)

Sits alone 9,3%Stands alone 0,2%Group with media 12,9%

PC activity

Alone with own PC 3,6%

Alone with Library PC 32,1%

Group with own PC 21,6%

Group with Library PC 6%

Main activities

Obs

22%3%

12%

63%

Media

PC

Library

Others

Activities alone and in group

Sociability in zones

Sociability in the floors

1st 2nd 3rd 4th 5th

1912

1427

27 72

1396

929

2301

289

79

876

Sociability in the floors

Alone

In group

Working format

Some data

Zones Observations Percentages

H Audiovisual Materials and Student Papers 26 0,3%

I Journalism Zone 43 0,5%

G Photocopier and Printer Zones 67 0,7%

A Information Desk Zones 117 1%

L Hall Zone 217 2%

D Periodical Zones 290 3%

E Book Zones 969 10%

C Tables or Sitting down Zones 2010 21%

F Group Rooms Zones 2060 22%

B Computer Zones 3680 39%

TOTAL 9479

Thank you

for your attention!