Count The Traffic
Oslo University College
2009
Performers:
Ana María Arango
Clara Escobar Jurado
Molnár András
Approach
Purposes
Activities
Zones
- routes
- maps
Methodology
Graphics and comments on the results
Purposes
Know the users behaviour in the Learning Center P48 (Oslo University College)
Provide information to support the decisions of the Library Management Staff.
Find out the relevant points to take into account inside the Learning Center restructuring
Methodology,
maps and routes
Observation
Why?
because it reveals the usage of the different
areas/services in the library, unlike exit gate
counting.
Steps
divide the usage in 18 different activities
and the space in 10 zones according to its
characteristics (mapping)
sweep the floors following a established route
every opening hour during 1 week
include 1 user in 1 activity
Informations on the internet
Spreadsheets
Introductions
Learning Center Major Zones
B : Computer Zones
C : Tables or Sitting down Zones
D : Periodicals Zones
E : Book Zone
F : Group Rooms Zones
Learning Center Minor Zones
A : Information Desk Zones
G : Photocopier and Printer Zones
H : Audiovisual Materials and Student Papers Zone
I : Journalism Zones
L : Hall Zone
Maps and Routes
Results:
Graphics and Conclusions
Some data
Total observations: 9479
Activities:18
Floors: 5
Zones: 1st floor: 11
2nd floor: 25
3rd floor: 2
4th floor: 1
5th floor: 18
Group rooms: 32
Time of observation: 6 days/50 hours
Observations per floors
Number of
obsevation
Observations per weekday
0
500
1000
1500
2000
2500
Num
ber
of O
bserv
ations
Monday Tuesday Wednesday Thursday Friday Saturday
Weekday
Observations per hours
Observations per zones
Activities
Library (Contact with library materials and
using services)
Contact with staff 0,7%Browses alone 0,9%Browses in group 0,3%Using printer 0,5%Using autoloan 0,1%
Other activities
Queuing 0,01%
Walks/stands alone 4,3%
Sits alone 0,5%
Walks/stands in group 2,6%
Group without media 3,7%
Other activities 0,5%
Media (Reading and writing with printed materials)
Sits alone 9,3%Stands alone 0,2%Group with media 12,9%
PC activity
Alone with own PC 3,6%
Alone with Library PC 32,1%
Group with own PC 21,6%
Group with Library PC 6%
Main activities
Obs
22%3%
12%
63%
Media
PC
Library
Others
Activities alone and in group
Sociability in zones
Sociability in the floors
1st 2nd 3rd 4th 5th
1912
1427
27 72
1396
929
2301
289
79
876
Sociability in the floors
Alone
In group
Working format
Some data
Zones Observations Percentages
H Audiovisual Materials and Student Papers 26 0,3%
I Journalism Zone 43 0,5%
G Photocopier and Printer Zones 67 0,7%
A Information Desk Zones 117 1%
L Hall Zone 217 2%
D Periodical Zones 290 3%
E Book Zones 969 10%
C Tables or Sitting down Zones 2010 21%
F Group Rooms Zones 2060 22%
B Computer Zones 3680 39%
TOTAL 9479
Thank you
for your attention!