MAY 2014

venezuelACountrY And SeCtor AnAlYSiS report

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SeCtor AnAlYSiS overview

Diners Club International® is owned by Discover

Financial Services® (NYSE: DFS), a direct

banking and payment services company with

one of the most recognized brands in U.S.

financial services. Established in 1950, Diners

Club International became the first multi-purpose

charge card in the world, launching a financial

revolution in how consumers and companies

pay for products and services. Today, Diners

Club® is a globally recognized brand serving the

payment needs of select and affluent consumers,

offering access to more than 512 airport lounges

worldwide, and providing corporations and

small business owners with a complete array of

expense management solutions. With acceptance

in more than 185 countries and territories, millions

of merchant locations and access to over 1M

cash access locations and ATMs, Diners Club is

uniquely qualified to serve its cardmembers all

over the world.

We realize our customers, especially those in

the corporate sector, desire ease of card use

when traveling globally. In recognition of this

need, Diners Club continues to increase card

acceptance in the travel and entertainment

(T&E) sector. Additionally, we are optimizing

geographical and sector penetration within

select markets.

This Country and Sector Analysis report serves as

a quarterly guide to merchant acceptance within

select countries. This report provides a snapshot

of acceptance at travel and entertainment

(T&E) merchants which had a minimum of one

transaction over a rolling 12 month period.

Additionally, we have added an external source,

Lanyon1, as a source for the hotel sector.

1. lanyon is a leading provider of content and spend management solutions to the travel, transportation and

hospitality industries.

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tAble oF ContentS

the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners Club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

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04 HotelS

06 reStAurAntS

08 CASH AdvAnCe

05 retAil

07 trAvel And trAnSportAtion

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the following provides a current snapshot of diners Club acceptance at major hotel chains. there is also strong coverage in the top domestic chains and independent establishments, some of which are also highlighted below.

Best Western InternationalCrowne Plaza HotelsDirectors Studios

Hotel Caracas CumberlandHotel Chacao CumberlandHotel KristoffHotel Maracaibo Cumberland

Embassy SuitesEmbassy Suites By Hilton

Howard JohnsonHoward Johnson Tinajero

Inter-Continental HotelsIntercontinental Tamanaco Caracas

JW MarriottJw Marriott Hotel Caracas

Lexington Collection by VantageHotel Miranda Cumberland

Melia Hotels InternationalGran Melia Caracas Suites

NH HotelsHesperia World Trade Center Valencia

Ramada InnsRamada Isla de Margarita

MAjor CHAinS

Hotel JiraharaHotel Park

Hotel TacariguaPestana Caracas Hotel & Suites

President HotelTrinitarias Suites

independentS

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diners Club is widely accepted at retail stores and luxury brands and continues to grow the retail footprint.

Acadia Outdoors Action SportAcuario TropicalAdidasArmi Sambil ValenciaAtelier LaviniaBeco Casablanca WeekendCentro 99 Chevignon Chicas Y ChicosCiudad MobiliaComponixCreancy JoyasDibs ChikiticosDistribuidora Global Brand JkDon Lolo El Palacio Del Blumer PampatarEl YaqueExotikFarmacia Feetfirst Ferret El AraguaneyGiordano TrinitariasHipermercado Garzon

Inversiones CasmoInversiones FinagoJoyeria Walter DesignJust For KidsKe Cueros SambilLa Grotte De ChandonLe Glam MargaritaLeowal SportLocatel Chacaito FarmaciaLos CampitosLos Principitos Los Principitos Maracaibo Luis Fashion Makro La UrbinaMaximo Nautica BoutiqueMega Ciudad Del MuebleMiss PoemMontecristoMysticNautica La VelaNike StoreOpticolor Osco Lago MallPalmania Electronica Perfumeria

Pro Player Pronto Metropolis ValenciaPuerto EscondidoRasaji C.A.RepresentRori Tiendas Parque AraguaSanfar FarmaciaShoe BoxSigo Super MarketSkechers SmileSport & MoreStore SurprisesTempo SambilTic Tac ManiaTienda Express VistalagoTienda TottoTommy Hilfiger Tommy KidsTopi TopTu Gran OpticaVictoria SecretViveres De CandidoZapateria Los AngelesZara

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diners Club is widely accepted at many restaurants and continues to grow the restaurant footprint.

Bar Restaurant GuernicaBurger KingEbellis

Hard Rock CafeJuan Sebastian BarMcDonald’s

Rest Juan GriegoRumbach

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the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners Club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

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diners Club is accepted at several travel related merchants and continues to grow the travel footprint.

Alitalia MaiquetiaAmerican Airlines

Avianca Aeropuerto Copa Valencia

Iberia Aeropuerto Lufthansa

Airlines

Rental CarsIslamar Unirent

Travel Agencies

Turismo International Viajes Victoria Travel

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the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners Club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

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CASH AdvAnCe

Diners Club cardmembers can withdraw cash from almost

1,400 ATMs in Venezuela.

If you have questions about acceptance, or you have

encountered preferred establishments that currently do

not accept Diners Club, please contact us. Our sales

team will get in touch with the establishment to negotiate

Diners acceptance.

dCiACCeptAnCe@diSCover.CoMSend All inQuirieS to

ContACt uS

HttpS://www.dinerSClubCASH.CoM/loCAtor/SeArCH.doeasily locate the AtMs in venezuela by accessing the dCi Global AtM locator at

AtM pArtnerS

Banco Mercantil Citibank