MAY 2014

south AfricAcountrY And sector AnAlYsis report

2014 dfs services l.l.c. cape town, sA

sector AnAlYsis overview

Diners Club International® is owned by Discover

Financial Services® (NYSE: DFS), a direct

banking and payment services company with

one of the most recognized brands in U.S.

financial services. Established in 1950, Diners

Club International became the first multi-purpose

charge card in the world, launching a financial

revolution in how consumers and companies

pay for products and services. Today, Diners

Club® is a globally recognized brand serving the

payment needs of select and affluent consumers,

offering access to more than 512 airport lounges

worldwide, and providing corporations and

small business owners with a complete array of

expense management solutions. With acceptance

in more than 185 countries and territories, millions

of merchant locations and access to over 1M

cash access locations and ATMs, Diners Club is

uniquely qualified to serve its cardmembers all

over the world.

We realize our customers, especially those in

the corporate sector, desire ease of card use

when traveling globally. In recognition of this

need, Diners Club continues to increase card

acceptance in the travel and entertainment

(T&E) sector. Additionally, we are optimizing

geographical and sector penetration within

select markets.

This Country and Sector Analysis report serves as

a quarterly guide to merchant acceptance within

select countries. This report provides a snapshot

of acceptance at travel and entertainment

(T&E) merchants which had a minimum of one

transaction over a rolling 12 month period.

Additionally, we have added an external source,

Lanyon1, as a source for the hotel sector.

1. lanyon is a leading provider of content and spend management solutions to the travel, transportation and

hospitality industries.

2014 dfs services l.l.c.

namaqualand, sA

tAble of contents

the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

botshabelo ndebele village, sA

04 hotels

06 restAurAnts

08 cAsh AdvAnce

05 retAil

07 trAvel And trAnsportAtion

GerMAnY4

2013 DFS Services L.L.C.

south AfricA – hotels4

the following provides a current snapshot of diners club acceptance at major hotel chains. there is also strong coverage in the top domestic chains and independent establishments, some of which are also highlighted below.

Best Western InternationalCity LodgeConrad HotelsCrowne Plaza HotelsDesign Hotels

Ten BompasFairmont HotelsHilton International

DoubleTree by Hilton - Upper Eastside HoHoliday InnHoliday Inn ExpressHyatt InternationalInter-Continental HotelsLeading Hotels of the World

Cape Grace HotelOyster Box HotelPalace Of The Lost CitySaxon Boutique Hotel & SpaTable Bay HotelTaj The Michelangelo HotelThe Twelve Apostles Hotel

Legacy Hotels and ResortsCenturion Lake HotelD Oreale Grande At Emperors PalaceMondior Concorde at Emperors PalaceSunnyside Park HotelThe Airport Grand Hotel & Conference CentreThe Commodore

Lexington Collection by VantageRiverside Hotel

MercureNH Hotels

NH Plettenberg BayNH The Lord Charles

Orient Express HotelsMount Nelson Hotel

Otedis HotelsThe Fairway Hotel and Spa

Park InnPreferred Boutique

10 2nd Avenue Houghton EstateLawhill Luxury ApartmentsNo 5 Boutique Art Hotel

Preferred Hotels & ResortsCape Royale Luxury Hotel And Residence

Protea HotelsAfrican Pride 15 On Orange HotelProtea Hotel Balalaika Sandton

Radisson Hotels and ResortsRadisson Blu

Sheraton HotelsSummit Hotels and Resorts

Erinvale Estate Hotel & SpaThe Devon Valley Hotel

Supranational Hotels GroupBeach HotelBlue Lagoon Htl and Conference Ctr.Bushman Sands Hotel and Golf CourseHotel 224IndabaRuslamere GuesthouseSandton Lodge RivoniaStrand Tower HotelTropicana Hotel

Tsogo Sun HotelsBeverly Hills HotelGarden Court East LondonPalazzo Montecasino HotelRiverside Hotel & Conference CentreSouthern Sun Hyde Park SandtonStayeasy By Southern Sun Cent CitySun Square Montecasino

Westin HotelsThe Westin

MAjor chAins

2014 dfs services l.l.c.

independents

20 West Apart HotelAmbassador HotelBayshore InnBushmans Kloof ReserveCape Flame Guest HouseCape MilnerCasa Do Sol Hotel & ResortCenturion Golf SuitesClassic Court GuesthouseColosseum Luxury HotelCrowthorne LodgeEagle Rock Exec GuesthouseEendracht Boutique HotelEllerman HouseEmpire Executive Apartments and HotelFaircity Falstaff HotelFairlawns Boutique Hotel & SpaFifth Avenue Beach HouseFlamingo LodgeForest Manor Boutique Guest HouseFourteenth Green Guest HouseHomestead Guest House & Conference Centre

Hydro Executive ApartmentsIdwala Boutique Guest HouseInverdoorn Game ReserveLa Palma Guest House & Conference CentreLagoon Beach HotelLanzerac Manor and WineryLe Quartier FrancaisLeaves ExclusiveLeriba Hotel and SpaLittle Tuscany Boutique HotelManhattan Stes & Conferencing ApartmentsMaslow HotelMoloko Executive Apartments & HotelNova ConstantiaOasis Guest HouseOne And Only Oude Werf HotelPepper Club Hotel and Spa, Plymouth PlacePresident LodgeQuarters HotelRonan House Bed and Breakfast

Royal Elephant HotelSilonque Bush EstateSteenberg HotelSummer Blue Guest HouseThatchers Guest House & CateringThe Constantia Hotel MidrandThe Gateway HotelThe PlettenbergThe Sibaya LodgeThe Townhouse HotelTranquil House Bed and BreakfastUmhambi LodgeUrban Hotel BloemfonteinUrban Park Hotel UmhlangaVictoria & Alfred HotelVilla Executives ApartmentsVilla Jana Guest HouseVilla SterneVilla Via MidrandVineyard Hotel & SpaWaterfront VillageWinchester Mansions

GerMAnY5

2013 DFS Services L.L.C.

south AfricA – retAil5

diners club is widely accepted at retail stores and luxury brands and continues to grow the retail footprint.

African Eco Cape Town InternationalAmbassador Duty Free Aquarium Shop V & A WaterfrontBig 5 Duty FreeBillabong Factory ShopBluewater Bay SuspersparBuilders w/HouseCape Farm & Wine CtiaCape Point Logo StoreCheckers 6Th Ave Chocolate Or TamboClicks Clovelly Country ClubCocoa Wah WahCoimbraCosmic CandyCotton On CavendishDe Zalze Golf ProshopDelagoaEdgars Ekaya JohannesburgErinvale Golf ClubErnie Els WinesErosha Boutique WaterfrontExclusive BooksFood Lovers Market NorwoodFrasers Or Tambo InternationalFruit & Veg City StoneridgeGame Discount Greenacres GametrackersGlobal Golf Gloves Mossel BayHurleyHyperama Tokai Ilala Weavers JacanaJewel Africa

Juta And Co UctKaroo Classics StellenboschKathu KafeeKosher World GlenhazelKraal Kraft Hout BayKwiksparKyalami LiquorLa Motte Wine EstateLighthouse 5 Cape TownLiquor Store MowbrayLogo Kiosk V & A WaterfrontLower Sabie Shop Kruger MakroMakro Montague GardensMakro Sa Makro Silver LakesMica Hardware BallitoMichael Mount Organic MarketModa Luggage & LeatherMonkeyland PlettNatural World MerchantsOut Of AfricaOut Of This WorldPark Shop AddoPearl Valley Halfway HousePezula ClubPick N PayPinnacle PointPowertimePresidential ShopPrestons SummerstrandPro Shop GeorgeRobben Island Murray HarbourRosmead SparRoyal Cape Golf Club WynbergRust En Verde

San Lameer Golf ClubShop At The BottomShoprite Sea PointSiyakatala V & A WaterfrontSomerset West S Fine FoodSouthbroom Golf ClubSouthbroom Pro ShopSpar 5 Ways PeSpar Bellairs SuparsparSpar ClubviewSpier Wine CentreSteenberg Golf ClubStellenbosch Fine Food & Wine StallStrand Golf ClubStuttafordsSunshine Coast SparSunshine Colours Taung Trading PostTenikwa Wildlife The CragsThe Food Lovers MarketThe Pro ShopTimberlandTokara WineryTopsUltra LiquorsVillage Square Super SparVirgin Active KenilworthVodacom RondeboschWaterfront LeathersWebticketsWelgevonden Kwikspar & TopsWhite Shark Diving Co Willoughby & Co CapeWoolworthsZara Zenzero Restaurant

2014 dfs services l.l.c.

God’s window, sA

GerMAnY6

2013 DFS Services L.L.C.

south AfricA – restAurAnts6

diners club is widely accepted at many restaurants and continues to grow the restaurant footprint.

A DinerAddo RestaurantAfton Guest House Aston ManorAubergineB B Skewerd Sandton SquareBabylons Toren Tourism SimondiumBaglios Sandton SquareBaia Seafood RestaurantBalducci’sBarney’s TavernBelthazarBeluga RestaurantBertha’s RestaurantBientang Se GrotBistro 1682Black Marlin RestaurantBlues Restaurant Bluewaters Cafe Boschendal TaphuisBoschenmeer CateringBotlierskop Game Farm & RestaurantBramon RestaurantBryanston Country ClubBuitenverwachting RestaurantBukhara GrandwestCafe Extra Blatt GreenpointCafe Fino StrubensvalleyCafe Gannet Mossel BayCafe Paradiso Caffeneo Mouille PointCandys Walmer Cango Caves RestaurantCapellosCapriceCarne Catharinas Restaurant Charlie Superstar Bar Cherry Place City Grill V&A WaterfrontCodfatherColcacchio Pizzeria StellenboschCubanaDanilios TrattoriaDarumaDe Kelder Restaurant De Zalze Golf RestaurantDelaire Graff RestaurantDelheim Wines RestaurantDen Anker Bar & RestaurantDock In The Bay Gordons BayDolaire Graff RestaurantDoppio Zero Dutch East FranschhoekEl Nino WalmerEnrico Restaurant Keurboomstrand

Fairview Wines Suider PaarlFranschoek Grande ProvenceFrench Connection FranschhoekFrezza Coffee Bar Fusion CafeGateway BarGhirardellisGibsons WaterfrontGillys Grill Godwana CafeGold Restaurant Grand Cafe Camps BayGrand Central Cafe Restaurant & BarGrill HouseGuardian Peak RestaurantHaagen Dazs Harbour House Harbourview Restaurant SimonstownHarveys At The MansionHaute CabriereHenris Somerset WestHildebrand RestaurantHooters Emperors PalaceIl Paninaro Illy GoJapa Express Sushi RivoniaJb’s Corner Melrose ArchJemimas Restaurant Jj Restaurant KnysnaJonkerhuis Groot ConstantiaJordan RestaurantKaribu RestuarantKauai Juice Exp Green PointKauai RondeboschKingfisherKleine Zalze Restaurant Knead Bakery And Coffee BarKoi Restaurant Lynnwood BridgeKoi Restaurant RosebankKon Hua AsianLa Perla Restaurant Sea PointLa Petite Ferme RestaurantLai Lai Garden FourwaysLe Quartier FrancaisLekgotla SandtonLemon Butter HermanusLong St CafeLookout Deck Hout BayLove Revenge & CappuccinoMads Pub And Sizzle RivoniaMaestros On The Beach MilnertonMaharajah Baxter RondeboschMama Africa RestaurantManhattansMariners Wharf

MavericksMaximillien Brasserie SandtonMcDonald’sMeat CoMedeo Restaurant Palazzo HotelMelissas StellenboschMelonchinoMillers ThumbMitchells Scotthis Ale HouseMontego Bay RestaurantMoyo At KirstenboschMugg & BeanNanaga Farm StallNelson’s EyeNom Nom NomNumi Sea PointOcean BasketOcean BlueOlive Tree RestaurantOlympia Cafe & DeliOne & Only Nobu RestaurantOverture Restaurant StellenboschPanama JacksPapachinos FourwaysPappas On The SquareParanga Camps BayPiza E VinoPolanaPomodoro MorningsidePrimi PiattiRed Rock Spur Seaforth Restaurant SimonstownSebastians Restaurant UmkomaasThe Big Easy Food & Wine BarThe Boardwalk(Emfuleni Resorts Pty)The Brass BellThe Bungalow CliftonThe Burgundy RestaurantThe Butcher Shop & GrillThe Country ClubThe Dubliner At Kennedy The Fat Fish Plettenberg BayThe Greek FishermanThe Grill Room FranschhoekThe Grillhouse SandtonThe Harbour House RestaurantThe Hussar Grill The Look Out RestaurantTwo Oceans RestaurantWakame Moullie PointWalnut GroveWang Thai RestaurantWijnhuisWimpyYi Pin Restaurant

2014 dfs services l.l.c.

Game lodge - Kruger national park, sA

GerMAnY7

2013 DFS Services L.L.C.

south AfricA – trAvel And trAnsportAtion7

the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

Gautrain, sA

diners club is accepted at several travel related merchants and continues to grow the travel footprint.

Rental Cars

Dollar Thrifty Europcar

First Car RentalTempest Car Hire

Thrifty Car Rental

Travel Agencies

Amatikulu ToursAmerican Express Travel And ToursAvoca TravelsCape Rainbow Tours Easy Access TravelGiltedge Travel

Grindrod Travel Cape TownHarvey World Rbosch VillageHeritage ToursHermanus Whale CruisesHoliday Aviation RandburgHoliday Tours

Hylton Ross Tours Salt RiverJarat ToursJulnic ToursLords Travel And Tours

GerMAnY8

2013 DFS Services L.L.C.

south AfricA – cAsh AdvAnce8

the information contained in this document is confidential and proprietary and is based on internal and external research. Any unauthorized use, copying, dissemination or disclosure of this information is strictly prohibited. diners club international® does not give any warranties or representations (express or implied) with regard to the accuracy, quality, timeliness, reliability or completeness of any information contained in this document.

cAsh AdvAnce

Diners Club cardmembers can withdraw cash from almost

5,000 ATMs in South Africa.

If you have questions about acceptance, or you have

encountered preferred establishments that currently do

not accept Diners Club, please contact us. Our sales

team will get in touch with the establishment to negotiate

Diners acceptance.

dciAcceptAnce@discover.coMsend All inQuiries to

contAct us

https://www.dinersclubcAsh.coM/locAtor/seArch.doeasily locate the AtMs in south Africa by accessing the dci Global AtM locator at

AtM pArtner

Standard Bank