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CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to...

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The University of Baltimore: Knowledge That Works CPDC Strategic Vision: Creating Sustainable Success
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Page 1: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

The University of Baltimore: Knowledge That Works

CPDC Strategic Vision:

Creating Sustainable Success

Page 2: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Great Expectations

Forces Re-Shaping Career Services

Higher Education Act

Student Loan Debt

High Unemployment/Underemployment

Undecided Students

Skill Gap

Page 3: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Connection to UB Vision

Enrollment Study Group

• Reconsider how “undecided” is

handled

• Students should be guided

towards majors that match their

interests and potential

Strategic Plan

• Goal 1/Objective 1.2: Strengthen

connection between academic

programs, advising and career

services

• Goal 5/Objective 5.5: Increase

campus student employment

options

• Success Measures:

– Student/alumni job placement

– Student career-enhancements

– Number of on-campus student

employment options

Page 4: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Uniquely UB Response

Outcomes & Impact

UB Students will Be

Ready to work

Marketability

Competitive Advantage

Retention

Employer Desirability

Theme 1

We Commit to Creating Expert Career Managers

Theme 2

Engage the University Community in Delivering Skills, Resources, Networks

Theme 3

Facilitate Synergies among Students, Alumni and Employers

Page 5: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Uniquely UB:

Ahead of the Competition

Statewide Trends

Career Services-Must Die (Wake

Forest University)

Stevenson University

UMUC

UMB

Loyola University Maryland

Distinguished

Career model

Teaching career management

Integrated (all hands on deck)

approach

Employer connections

Comprehensive suite of coaching

focused services

Innovative programming

Page 6: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Strategic Goal #1:

Engage key internal stakeholders campus-wide

Strategic Goal #2:

Prepare students and alumni with career development skills

Strategic Goal #3:

Create strong partnerships with the employment

community

Strategic Goal #4:

Deliver leading-edge programs and services

Strategic Goal #5:

With University Relations, create strong

marketing and communications strategies

Strategic Goal #6: Develop CPDC as a user-

friendly, efficient operation

6 Strategic Goals

Moving Forward

Page 7: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Strategic Goal #1: Engage key internal stakeholders campus-wide

Integrated Approach to

Career & Professional Development

All Hands on Deck

Curriculum Integration Alumni

Engagement

Business Partners

Admission

Academic Advising

Center for Educational

Access

Counseling Center

ALC

Veteran’s Center

MSB: Paid Internships

Financial Aid

Page 8: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Strategic Goal #2: Prepare students and alumni with career development skills

UB Career Cycle

Page 9: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Coaching Suite of Services

Career Coaching

– Internship Assistance

– Career Assessment

– Career Exploration

– Resume Reviews

– Interview Preparation

– Graduate School

Planning

– Career Cycle Assistance

– Job Search Assistance

– Changing Careers

– Social Media Branding

Staff Training

- Coach training

- Counseling development

- Current credentials

- Global Career Development Facilitator

- Certified Professional Career Coach

- Licensed Counselor

- Certified Professional Resume Writer

- Certified Federal Career Coach and Job

Search Strategist

- Certified 5 O'clock Club

- MBTI Certified

- Certified Rehabilitation Counselor

Page 10: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Job Search Group

• Job targeting

• Research

• Interview preparation

• Networking

• Personal marketing plan

Page 11: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Highlight: Online Toolkit

• UBworks

• InterviewStream

• Optimal Resume

• Career Spots

Page 12: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Fall 2013 – End of Semester Report

Usage

• 457 coaching sessions

• 20 classroom presentations

Top Topics for Coaching

1) Resume/cover letter

2) Job search

3) Choosing a major

Student Status Number

Alumni 69

Graduate 96

Undergraduate 219

Other 8

Student Usage by Status (excludes walk-ins)

Page 13: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Strategic Goal #3: Create strong partnerships with the employment community

Employer Relations

• Outreach

• Site visits

• Job fairs

• Interview schedules

• Visibility sessions

• Visibility tables

• Employer volunteerism:– PIP

– Rockin’ Resume

– Job Shadowing Program

Page 14: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Fall 2013 End of Semester Report

• 4,880 employers in

UBworks

• 453 jobs posted

– 193 internships

– 87 paid internships

• Total internships 2013

– 712

– 221 paid

Top Employers

• CareFirst

• AFLAC

• AT&T

• Northwestern Mutual

• World Relief

Page 15: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Highlight: On Campus Interviews

Employer Visits

• Fall 2013 (21)

• Spring 2014 (10)

OCI 2014

• Morgan Stanley U.S. Secret

Service

• Arthur Bell

• Kohl's

• Northwestern Mutual

• Enterprise Rent-A-Car

• Basys Inc.

• Penske

• BBVA Compass

Page 16: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

• Aflac

• Centers for Medicare and Medicaid Services

• Enterprise Rent-A-Car

• Empowering Minds Resource Center, Inc.

• Farmers Insurance Group

• Home Properties

• Kohl's

• Maryland Transportation Authority Police

• Midtown Insurance Group (VP Sponsor)

• Modern Woodmen Fraternal Financial

• Morgan Stanley

• Vectorworks, Inc.

• Network Building + Consulting

• Northwestern Mutual Financial Network

• Penske Truck Leasing

• Robert Half

• Skyline Technology Solutions

• T. Rowe Price

• The Department of Juvenile Services

• TEKsystems

• Toyota Financial Services

• Verizon

• World Relief

Page 17: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Strategic Goal #4: Deliver leading-edge programs and services

Special Programs

• Career Peer Educators

• Be Ready

• Dining Etiquette Dinner at

City Café

National Career

Development Month

• LinkedIn Photo Shoot

• How to Create a

Government Resume

• Perfect Your Pitch

• Getting Started with

LinkedIn

Page 18: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

SPECIAL

INITIATIVES

Page 19: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

UB 21 Catalyst Grant

1. IDIS 101 Course Collaboration

2. Career Exploration Seminars

3. Career Portfolio Completion

4. Career Coaching Case Management

Page 20: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

AssessmentLearning Outcomes

• Programming and services

• Career cycle question database

Destination Survey

• Winter Class of 2012

– Response Rate: 30.5%

– 76/249

• Spring Class of 2013

– Response Rate: 22.3%

– 71/319

• One word that captures your UB

experience

Page 21: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Employed, full time

(67.11%)

Employed, part time

(2.63%)

Self-employed, full time

(6.58%)

Self-employed, part time

(3.95%)

Not employed, searching

(3.95%)

Not employed, not searching

(1.32%)

Graduate School

(14.47%)

Page 22: CPDC Strategic Vision: Creating Sustainable Success · Employer Desirability Theme 1 We Commit to Creating Expert Career Managers Theme 2 Engage the University Community in Delivering

Employed, full time

(71.83%)

Employed, part time

(8.45%)

Self-employed, full time

(1.41%)

Self-employed, part time

(2.82%)

Not employed, searching

(7.04%)

Not employed, not searching

(0%)

Graduate School

(8.45%)


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