WayneStateUniversity•MikeIlitchSchoolofBusiness•CareerPlanningandPlacementOffice5229CassAvenue•240RandsHouse•Detroit,MI48202•313-577-4781•bizcareers@wayne.edu

TipsforwritingprofessionaljobsearchdocumentsInmostjobsearches,howyoulookonpaperdetermineswhetheryou’llbeofferedaninterview.Yourrésumé,coverletter,referencesandthankyounotesareessentialtoolstogetyoutothecareeryouwant.Thisbookletprovidesusefulinformationandsamplesofprofessionaldocumentsthatcangiveyouanedgewhenapplyingforjobs.

CoverlettersRésumés

CurriculumvitaeReferences

Thankyounotes

“Domorethanisrequired.Whatisthedifferencebetweensomeonewhoachievestheirgoalsconsistentlyandthosewhospendtheirlivesandcareersmerely

following?Theextramile.”—GaryRyanBlair

2

CoverlettersWhilemanycompaniesandjobpostingsdonotrequireacoverletterintheapplicationprocess,itishighlyrecommendedthatyoualwayssubmitaprofessional,polished,relevantcoverletterwithyourrésumé.Createonenowtohaveatthereadywhenyoufindajobposting.Whatisacoverletter?Acoverletterintroducesyoutoaprospectiveemployeranddirectlyrelatesyourqualificationstothespecificpositionyou’reapplyingfor.Acoverletteristheperfectplaceto:

• Weavetogetheryourexperienceswiththepositionqualifications• Makeitobvioustotherecruiterwhyyouareahighlyqualifiedcandidate• Enticethehiringmanagertoreadyourrésumé

Acoverletternotonlyoffersyoutheopportunitytolinkyouruniquesetoftalents,experiencesandinterests,italsoservesasyourformalintroductiontosomeonewhocouldinfluenceyourjobsearch.Additionally,acoverlettersetsthestageforthedetailsandexperiencescapturedinyourrésumé.Varioususesofacoverletter

• Tointroduceyourselfo Whenyouarecontactinganorganizationto

seeiftheyhaveanyopportunitiesavailableo Whenyouareemailingyourrésumétoa

contactandneedsomethingforthebodyoftheemail

• Toapplyforaspecificpositiono Whenyouareapplyingtoaspecificjobpostingandwanttohighlightyourkey

qualificationsthatrelatetothejobbydescribingyourrelevantexperiences,skillsandeducation

• Tonetworko Toincorporateyourfriends,family,colleagues,etc.inyourjobsearchprocess,

youmaysendabusinessletteroremailtointroduceyourself,highlightyourrésumé,andoutlineyourcareerinterests,keyskills,experiencesandqualificationsastheyrelatetothecareerpathyouareseeking

Whendeterminingwhattowriteinacoverletter,askyourself:

WhoamIsendingmyrésumétoandwhy?WhatwouldIlikethepotentialemployertoknowaboutmethatprovesIamtheperfectcandidateforthisopportunity?

3

Whyprepareacoverletterinadvance?

• It’spractical:Ifyouhaveapreparedcoverletter,whenoneisrequestedyouarenotscramblinglastminutetoputittogether.Althoughyou’llneedtocustomizeyourpreparedlettertoaddressthedetailsofeachjobposting,havingtheframeworksetwillgiveyouagreatadvantageandtakethepressureoffwhenit’stimetoapply.

• It’ssavvy:Awellcraftedcoverletter,evenwhennotrequired,servesasanenticing

introductiontoyourrésumé.Italsogivesyouanadvantageoverothercandidateswhodidnottakethetimetowriteapolishedcoverletter.

WhenshouldIsendacoverletter?Youmustsendacoverletterwithajobapplicationwheneveroneisrequested,andwerecommendsendingoneeverytimeyouapplytoaposition.Ifyou’resendingyourrésumédigitally,youmayuseyourcoverletterasthebodyoftheemail.Coverlettercontent

• Abriefintroductionthatreferencesthepositionyouareinterestedinandhowyoufoundit,aswellasthecontactwhoreferredyou(ifapplicable)

• Whyyouareinterestedinthecompanyand/orposition

• Whyyouarequalifiedfortheposition,or,ifyouarenotusingtheletterforaspecificposition,summarizeyourexperiencesandaccomplishments

o Bedetailedanddescribeyourkeyexperiencesandqualitiesthatdirectlyrelatetothequalificationslistedinthejobposting

o Highlightthreetofiveofyourrelevantprofessionalaccomplishmentsanddirectlyrelatethemtothejobdescriptionand/orcompany

• Thankthereaderfortheirtimeandconsideration,andincludeyouremailandphone

number

TIP:Itisessentialtocustomizeortailoryourcoverlettertothespecificjobpostingandorganizationtowhichyouaresendingyourcoverletterandrésumé.

Essentialquestionsyourcoverlettershouldanswer

Paragraphone:IntroductionWhoareyouandwhyareyouwriting?

Paragraphtwo:HighlightyourqualificationsHowhasyoureducation,previousemployment,orotherexperiencespreparedyoufortheposition?

Paragraphthree:ConnecttothecompanyWhyisthiscompanyorjobagoodfitforyou?

Paragraphfour:ClosingstatementHowinterestedareyouandwherecanyoubereachedforaninterview?

4

Keycoverlettertips

• Takethetimetothoroughlyreviewthecompany’swebsitetodetermineitsvaluesandidentity,andincludeyouraccomplishments,philosophiesandskillsthatalignwiththecompany’smission.

• Donotrepeatword-for-wordwhatisonyourrésumé,butciteanoteworthyachievementthatenticesthereadertowanttolearnmoreaboutyou.

• Keepyourletterbrief—nomorethanonepage—andinaprofessionalformat.Thelongertheletter,thelesslikelyitwillberead.

• Typeallcorrespondence,butsigntheletterifyouaresendingahardcopy.

• Proofread,proofreadandproofread!Havesomeoneelseproofreadyourletter,andthenproofreaditagain.

• Yourcoverletterandrésuméshouldbeinthesamestyle,fontandpaper.

• Ensureyouremailaddressandvoicemailgreetingareprofessionalandappropriate.

• Ifyouknowthenameofthepersonyousentyourcoverletterandrésuméto,followupwiththemdirectlyinoneweek.

WARNING:Justasagoodcoverlettercanincreaseinterestinyourrésumé,apoorlywrittenonecanleadthehiringmanager,recruiterorhumanresourcesstafftoskipyourrésuméanddiscountyouasacandidatealtogether.

5

Coverlettertemplate

YournameYouraddressYourcity,stateandZipcode

Date

Contactperson’snameContactperson’stitleCompanynameCompanyaddressCompanycity,stateandZipcode

DearMr./Ms.__________:

Introduction:Explainwhyyouarewritingtheletter.Stateyourintentionclearly.Includethereasonyouarecontactingtheperson,orincludethetitleofthepositiontowhichyouareapplyingandhowyoulearnedabouttheopening(includethenameofthesourcewhereyousawtheposting).Ifanetworkingcontactreferredyoutotheorganization,mentiontheperson’snameandexplainyourconnection.NOTE:Youdonotneedtostartwith,“Mynameis…”asyournameisincludedatthebottomoftheletter.

Body:Describeyourexperiencesandqualifications.Adaptyourcoverlettertothespecificjobandcompanyororganization.Emphasizerelevantachievements,skillsandexperiences.Conveytotheprospectiveemployerwhyyouareasolidcandidatefortheposition,demonstrateyourunderstandingofthebusiness,andexplainwhyyouwillbeanasset.Ensurethatallexperiencesandskillsyoumentionarereflectedinyourrésumé.

Closing:Thefinalparagraphshouldthankthecontactforconsideringyoufortheposition.Besuretoincludehowandwhenyoumaybecontacted.Alwaysincludeyouremailaddressandtelephonenumber.

Sincerely,

{Yoursignature}

YourNameTyped

Ifsendingyourcoverletterasthebodyofanemail(withrésuméattached),youdonotneedtoincludethedateorfullcompanyaddressinformation.However,youshouldstillincludeyourcontactinformationatthebottomoftheemailbelowyourname.

TIP:Whenyoudonothaveacompanycontactname,includeamoregenerictitlethatreferencesthecompany(e.g.QuickenLoansrepresentative)orTowhomitmayconcern.

6

Sample#1:Jobdescriptionandappropriatecoverletter

Jobdescription:

AuditStaffAccountantWesternFinancialAdvisors

AsanAuditStaffAccountantwithWesternFinancialAdvisors,youwillworkonvariousassignedsegmentsofengagements,insomeinstancesassumingsubstantialresponsibility(undersupervision)forsmallaccountingengagementsinvolvingcompiledorreviewedfinancialstatementsandtaxreturns.

QUALIFICATIONS:

• Musthaveabachelor’sdegree,MBAinaccountingorfinancepreferred• Idealcandidatesshouldhaveatleastthreeyearsofsolid,relevantworkexperience

REQUIREDSKILLS:

• Possessstrongunderstandingofauditingprinciples,financialstatements,andanalyticalandproblemsolvingskills

• Demonstrateasolidgraspofbusinessconcepts,realisticjudgment,andquantitativeandcriticalthinkingskills

• Stronginterpersonalskillsandabilitytointeractwithuppermanagement• Abilitytoplan,organize,andprioritizemultipletaskswithinadefinedtimeperiod

Thisexcellentopportunityincludesahighlyprofessionalworkingenvironment,aswellasacompetitivesalarybasedonexperienceandaperformancebonus.Thispositionalsoincludesfringebenefitsincludingpaidhealthcare.Inaddition,asanindependentmemberoftheBDOSeidmanLLPAlliance,WesternFinancialAdvisorsoffersadditionaltrainingprogramsandworkexperience.

Coverletteremailsample:

SUBJECT:AuditStaffAccountantPosition

DearWesternFinancialAdvisorsRepresentative:

IamattachingmyrésuméforyourconsiderationfortheAuditStaffAccountantpositionpostedontheWayneStateUniversityMikeIlitchSchoolofBusinesswaynebizcareers.comsite.I

Intheintro,referencethejobpostingbytitle,postingnumberifprovidedandwhereyoufoundit.

7

recentlyearnedmyMBAfromWayneStatewithaconcentrationinaccountingandfinance,andIamveryinterestedinfurtherdevelopingmycareerinauditing.Inadditiontomyrelevantdegrees,mybackgroundandexperienceinaccountingandcorporatefinancedirectlyrelatetoWesternFinancialAdvisors’auditneeds.

IhaveapproximatelyfouryearsofaccountingexperienceworkingasacollateralauditorwithSmith&Adamsaccountingfirmpriortograduateschool.InthispositionIwasresponsibleforfollowinguponoutstandingauditissuesandpreparingauditprograms.Iamconfidentthattheexperiencegainedworkinginaudithashelpedmedevelopastrongunderstandingofaccountingprinciples,aswellasthestrongverbalandwrittencommunicationskillsrequiredfortheposition.

Furthermore,IamcurrentlyemployedatABCCorporationwhereIworkinthecorporatefinancedepartment.Beginningasaninternsixmonthsago,Ihavebeenresponsibleforvariousprojectsassignedbyuppermanagement.InmyshorttimehereIhavehadtheopportunitytoprovidecostanalysisreportsforspecificprojectsandpresentedaplannedbudgettothebudgetcommitteefortheupcomingfiscalyear.Allofmyreportswerecompletedandsubmittedaheadoftheprojecteddeadlines.Additionally,Iassistedincontractagreementsfornewofficeequipmentthatcostinexcessof$3million.

Myrésuméisattachedtoprovideyouwithspecificdetailsonmybackgroundandqualifications.IwouldappreciatetheopportunitytointerviewfortheAuditStaffAccountantpositionasIamcertainthataface-to-facemeetingwouldmorefullyrevealmypositiveattitudeandabilitytomeetyourexpectations.Pleasecontactmeviaemailatbizcareers@wayne.eduorviaphoneat313-577-4781.

Thankyouforyourtimeandconsideration.Ilookforwardtomeetingyou.

Sincerely,

JohnDoe

Attachment:Résumé

Inthebody,begintooutlineyourqualificationsandexperiencesthatdirectlyrelatetothepositiontowhichyouareapplying.Ensureyouaregivingsolidexamplesthatdemonstratehowyouarequalifiedforthejob.

Intheclosing,provideyourcontactinformation,bothemailandphone.

8

Sample#2:Coverlettertodirectcontact

JaneDoe 5201CassAvenueDetroit,MI48202313-577-4781bizcareers@wayne.eduJuly14,2016Mr.MarkAndersNorthwestFinancialAdvisors2150CommercialParkway,Suite4BSeattle,WA98249DearMr.Anders:

Thankyouforspeakingwithmethismorningaboutyourcurrentopeningforacompliancespecialist.Asyousuggested,Iamsendingalongmyrésumétogiveyouadditionalinformationpriortoourmeetingnextweek.Itexpandsonthesequalificationsthatareessentialforsuccessasacompliancespecialist:

• Nineyearsofexperienceinbankingandfinancialservices,includingparticipationinauditproceduresandin-depthinvolvementwiththefullrangeofcomplianceissues

• Historyofinitiativeandleadershipinidentifyingandreducingcompliancerisks

• Strongskillsintracking,monitoring,documentingandreporting

• Abilitytomanagemultipledetailedprojectssimultaneously

Ilookforwardtoourmeetingat9:30a.m.onWednesdayandlearningmoreaboutthisexcitingopportunitywithyourcompany.

Sincerely,{Signature}JaneDoeEnclosure:Résumé

Thewordinginthisexampleisappropriateforwhenyouhaveameetingorinterviewalreadyarranged.withadirectcontact.

Abulletedformatmaybeusedinanytypeofcoverletter.Inordertobeeffective,thebulletpointsmusthighlightspecificallyhowyouarequalifiedforthepositionbydirectlyrelatingyourskillstothejobduties.

9

Sample#3:Introductorycoverletter

ErickaCareer 1111WestWayneDriveCity,MI48000313-577-4781bizcareers@wayne.eduJuly14,2016Mr.ThomasElderDirectorofMarketingSabatinoSpecialtiesInc.259VineStreetCincinnati,OH45202DearMr.Elder:RachelKoehler(currentpresidentoftheCincinnatiChapteroftheAmericanMarketingAssociation)suggestedthatIcontactyouaboutmarketingopportunitiesthatyoumayknowofinyourroleaschairmanoftheCincinnatiIncubatormarketingboard.IamacurrentbusinessstudentandaminterestedinrelocatingtotheCincinnatiareathissummerforaninternshipopportunity.Iameagertofindayoungtechnologycompanythatneedsanewmarketingprofessionaltoassistinintroducinginnovationstovariousbusinessmarkets,andSabatinoSpecialtiesInc.isexactlythetypeofcompanythatinterestsme.Mybackgroundandinterestsareagoodfitforanemerginghigh-techcompany.SinceworkingtowardmyBachelorofBusinessAdministrationdegree,Ihavegainedexperienceinmarketresearchandinteractingwithcustomersorpotentialclients.Asmyrésuméhighlights,Iunderstandhowtopositionandpresentnewmarketingconceptstobusinessaudiences,suchasemphasizingbusinessbenefitsandaddressingtargetcustomerneedsandconcerns.Iwillcallyouearlynextweektofollowup.Iappreciateanyideas,referralsorassistanceyoucanoffer.Sincerely,{Signature}ErickaCareerEnclosure:Résumé

Thiscoverletterexampleiseffectivewhenyouarewritingtoanewcontactandwhenyouhaveaninterestinacompany,butthereisn’taspecificjobavailable.Notehowthewriterdescribeshersincereinteresttothisspecificcompanyandrelateshercourseworkexperiencesandknowledgewithwhatsheishopingtodoinaninternship.

10

Sample#4:GeneralinquirycoverletterJohnSmith12345WestStreetNameCity,MI48202Home:313-577-4781Cell:313-555-0000bizcareers@wayne.eduJuly23,2016HumanResourcesXPDStores1234StreetTroy,MI48084Dearsirormadam:IamacurrentstudentattheWayneStateUniversityMikeIlitchSchoolofBusiness,andIaminterestedinobtainingasummerinternshipwithXPDStores.Iamahard-workingandenergeticpeople-personwhoiseagertocontributemyeducationandskillstoasuccessfulretailorganizationlikeyours.ThroughoutmyacademicexperienceatWayneState,Ihaveworkedfull-time,mostrecentlyinaretailenvironment.CurrentlyatJCPenney,Iwaspromotedtoasupervisorypositionafterconsistentlyexceedingmysalesgoals.Ileadateamofsalesemployeesandoverseemerchandisingforonedepartment;consequently,Ihavegreatlydevelopedmyleadershipandsalesskills.Moreover,asacurrentstudentpursuingamanagementdegree,Ihavegainedastrongunderstandingofbusinessprinciples,andinonecourseprojectIcreatedamerchandisingsystemforastart-upretailfacility.Thisprojectprovidedinsightintoincorporatingtechnologyintoaretailsalesenvironment,anissuewhichmanyretailbusinessesencounter.Combinedwithmysincereinterestintheretailindustry,myacademicandrelevantworkexperiencesmakemeastrongcandidateforasummerinternshipwithXPDStores.Pleasecontactmeviaemailatbizcareers@wayne.eduorviaphoneat313-555-0000.ThankyouforyourconsiderationandIlookforwardtohearingfromyou.Sincerely,{Signature}JohnSmithEnclosure:Résumé

Thisletterdirectlystatestheperson’sinterestsanddescribeswhatrelevantexperiencesandskillstheyhavethatdemonstratetheirqualificationsfortheinternshipopportunity.

11

RésumésArésuméisanessentialjobsearchtool.Itisapolishedandprofessionaldocumentthatrepresentsyou.Astheprimaryinterfacebetweenyouandhundredsofpotentialemployers,yourrésuméshouldbeenticing,flawlessandeasilyreadableinabout20seconds.

Trueorfalse?Thepurposeofarésuméistogetajob.False!Thepurposeofarésuméistooutlineyourskillsandqualificationsastheyrelatetothepositiontowhichyouareapplying.Thegoalofarésuméistoobtainaninterview.Acommonmisconceptionisthatarésuméisusedtogetajob,buttherealityisthatarésuméonlygetsyouthroughthefirstcandidatescreeningsothatyoumaybeselectedforaninterview.Therefore,yourrésuméshould:

• provideabriefoverviewofyourverybestacademicandrelevantprofessionalachievements,contributionsandskills

• givejustenoughdetailstoenticethereadertowanttoknowmoreaboutyou,whichwillpromptthemtocontactyouandinviteyouforaninterview.

REMEMBER:Thepurposeofarésuméistohighlightyourqualifications;thegoaloftherésuméistogetaninterview.

Believeitornot…

Theaverageemployerwillspendapproximately15secondsreadingyourrésumé.

Fiftypercentofallrésumésnevergetread…EVER.

Noonesingleitemgetsyouselected—thewholepackageiskey.

Evenifyouarehighlyqualified,ifyourrésuméispoorlywrittenyou’llnevergetselected.

12

Résuméwriting:Whattoinclude♦Aclearandspecificobjectiveand/orprofessionalsummaryAnobjectiveisessentiallyyourgoalstatementthathelpsclearlyfocusyourrésuméonexactlywhatyouwanttodo.Yourrésumécontentshouldrelatetoyourobjective.Forexample,ifyourobjectivestatesthatyouwantafull-timepositioninmarketing,thenyourrésumécontentshouldoutlineyourskills,knowledgeandexperiencesthatdemonstrateyouarequalifiedforafull-timepositioninmarketing.Sampleobjectives:

• Toobtainanentry-levelpositioninthefieldofinformationsystemsspecializinginsystemsdevelopment

• Seekingamarketinginternshipforwintersemester2017• ToobtaintheAssuranceInternshipwithErnst&Young

Aprofessionalsummaryisashortdescriptionofyourprofessionalskills,knowledgeandexperiencethatdirectlyrelatetotheposition.Aprofessionalsummaryisbestusedbythosewithsomeprofessionalexperience.Themosteffectiveprofessionalsummariesincludeshort,actionstatementsthatquicklyidentifyyourrelevantkeyareasofexpertiseandaccomplishments.Sampleprofessionalsummaries:

• Performance-drivenmanagereagertoobtainachallengingpositioninfinance.Possessknowledgeoffinancialandeconomicoperations,combinedwithexceptionalskillsinplanningandmanagingprojectswithinbudgetandtimeconstraints.Demonstratedexperienceinbudgeting,costcontrollingandprovidingeffectivebusinesssolutionsinacreativeandanalyticalapproachwhilesurpassingproductivityandperformanceobjectives.

• Energeticsalesandfinancialservicesprofessionalexperiencedinmanagingcorporatefinance,sales,andbusinessoperations.Successfullydevelopedandmaintainedclientrelationshipsresultinginrespectedbusinessreputationandincreasedsale.

♦Education,skillsandpastemploymentpertinenttothepositiontowhichyouareapplyingThekeywordsareunderlined:Yourrésumémustrelatedirectlytothejobdescription.Effectiverésumésidentifytheaspectsofyourbackground,skillsandexperiencethatrelatetowhattheemployerislookingfor.Clearlydescribewhatyoucanofferandhowyou’requalifiedfortheposition.♦Focusedrésumécontentandexperiencedescriptionsthatconciselyoutlineyourkeycontributions,successes,accomplishmentsandhowyou“gotresults”

13

Ifyouonlylistyourresponsibilities,youarenottellingemployersanythingaboutthescope,qualityoreffectivenessofyourwork.It’snotenoughtojustsaywhatyoudid.Didyoudoitwell?Proveit!Howdidyoucontribute?Whatwastheimpactofyourwork?Includequalifierswhenpossible.Sampleresults-basedexperiencedescriptions:

• Chosenbymanagerasmostefficientamong12servers;selectedtocatertolargestsectionofdiningtables,servingapproximately100customerspernight

• Supervisedoperationof80employees,encouragingcooperationandefficiency;implementedteambuildingprojectsandsustained90%employeeretention

♦Actionverbsinfirstperson(e.g.,manageormanaged,notmanages)Starteachsentencewithadescriptiveactionverbsuchasestablished,managed,organized,etc.Theverbtense(pastorpresent)shouldbeappropriateforwhentheexperienceoccurred.Alwaysusetheactivevoice.Sampleactionstatements:

• Coordinatedrelationshipswithotherdepartments,whichhelpedstandardizeproceduresacrossalloperatinggroups

• Analyzedmortgagefinancingoptions,insurancedocumentsandclosingstatements;recognizedastopperformerinspottingandcorrectingerrorsthatwouldholdupprocessingofdocuments

♦Locations(city,state)anddates(monthandyear)inallsections,includingeducation,workexperience,activities,honorsreceived,etc.Experiencedescriptions:FromblandtoeffectiveBland EffectiveWorkedwithbusinessestocarryoutUnitedWayfundraisinggoals

Partneredwithmorethan20areabusinessestoraise$15,000forUnitedWay,exceedingthegoalby23%

Helpedaccountantswithvariouspublicaccountingprojects

Assistedaccountantswithauditing$55,000inaccountreceivablesforcompany’slargestclient

Developedmarketingplanstopromoteconcertseriesoncampus

Developedfullyintegratedmarketingcampaigndistributedto10,000students,resultingin12%increaseinconcertattendance

14

ActionverbsFollowingisalistofactionverbsthatmaybeusedtodescribeyourachievements,contributionsandresponsibilitiesinyourcoverletter,résuméorCV.Whenusingtheseverbs,remembertousetheappropriatetense.

Abstract Award Cooperate Enhance Improve Modify Purchase SponsorAccelerate Balance Coordinate Ensure Incorporate Monitor Realign Standardize

Accept Budget Counsel Establish Increase Motivate Receive StimulateAccomplish Calculate Count Estimate Influence Navigate Recognize StreamlineAchieve Capture Create Evaluate Inform Negotiate Recommend StrengthenAcquire Centralize Critique Examine Initiate Obtain Reconcile StructureAddress Clarify Cultivate Execute Innovate Operate Record StudyAdjust Coach Customize Expand Inspect Order Recruit SuggestAdminister Collaborate Debug Explore Install Organize Reduce SummarizeAdopt Collect Decide Extend Instruct Outline Refer SuperviseAdvance Combine Define Extract Integrate Overhaul Regulate SupportAdvertise Command Delegate Facilitate Interact Oversaw Reinforce SurveyAdvocate Communicate Deliver File Interpret Participate Report SustainAid Compare Demonstrate Finalize Interview Perform Represent SynthesizeAllocate Compile Design Finance Introduce Persuade Research TabulateAlter Complete Designate Form Invent Plan Resolve TargetAnalyze Compute Determine Formulate Inventory Predict Respond TeachApply Conceive Develop Fundraise Investigate Prepare Restore TestAppoint Conclude Devise Furnish Involve Present Restructure TrackAppraise Condense Direct Gain Join Prevent Retrieve TrainApprove Conduct Distribute Gather Launch Print Review TransformArrange Conserve Document Generate Lead Prioritize Revise TranslateAssemble Consolidate Draft Govern Maintain Process Revitalize UndertookAssess Construct Edit Head Manage Procure Schedule UpdateAssign Consult Emphasize Help Manufacture Produce Secure UpgradeAssist Contribute Employ Hire Market Program Select UseAttain Control Empower Host Maximize Promote Sell UtilizeAudit Convert Enact Identify Measure Propose Solve ValidateAugment Convey Enforce Illustrate Mentor Provide Spearhead VerifyAuthorize Convince Engineer Implement Merge Publicize Specialize Volunteer

15

Résuméwriting:Whatnottoinclude

• Inaccurateinformation,embellishmentsorlies• Apicture/photoorinformationaboutmaritalstatus,gender,sexualorientation,

religion,height,weightorhealth• “Referencesavailableuponrequest”–employersknowyou’llprovidereferencesifthey

requestthem.• Hard-to-readormicroscopicfonts(nevergobelow10ptfont)• Complicatedformattingandfancyfonts

o Donotincludetables,graphicaltextboxes,graphicalsymbols,headers,footers,inconsistenttablayout,etc.

• Paragraphsandlongsentenceso Completesentencesandperiodsarenotnecessaryinarésumé.o Useonlyclearandconciseimpactstatements.

• Personalpronouns–avoidusing“I”or“my”statements• Excessiveuseofsuperlatives

o Ratherthanwritingyouarea"sensationalsalesperson,"adddetailsthatdemonstrateyourskills,suchas“recognizedassalespersonofthemonthforsixconsecutivemonths.”

• Toogeneralofadocumentnameo Imaginebeingarecruiterandgettingseveralhundredattachmentsperweekall

named“résumé.doc.”Useyournameasthetitleofyourrésumé(e.g.,SmithJohn-Résumé.doc).

Importantpoints

• Ensureyourrésuméiseasytoreadandconveysinformationquickly.o Shortstatementsandbulletformareeasiertoread.

• Consideryouraudience.o Spelloutabbreviationsandensureallcontentisunderstandabletonon-technical

professionals.• Experiencedescriptionsshouldfocusonyouraccomplishments,contributionsand

resultsofyoureffortsastheyrelatetothepositionyou’reseeking,ratherthansimplylistingblandjobdutydescriptionsorlistingofresponsibilities.

• Behonest.• Proofread,proofread,proofread!

o Therésuméyousendoutmustbeflawless–withoutmistakesortypos.o Don’ttrustcomputerspellcheckers;readeverywordoutloudtobesureitis

correct.• Makegooduseoftransferableskills,forexample:Whatdidyoulearnasacashierat

McDonald’sthatwillhelpyoubecomeasuccessfulaccountant?

16

FormattingyourrésuméKeepyourrésumétoonepage.Youmaygototwopagesifyouhavemorethan10yearsofrelevantworkexperience.Remember,yourrésuméisjustahighlightofyouracademicandworkexperience;thereisnoneedtoprovideeverydetail.Makeiteasyfortheemployertolocatepertinentinformationquickly.Useclearheadings,appropriatespacingandbullets.Usefontsthatareeasytoreadandusebulletstoemphasizeimportantpoints.Ifyouareacurrentcollegestudent,structuretherésuméwitheducationfirst,thenworkexperience.Formatoptions

• Reversechronologicalo Listyourmostrecentinformationandexperiencesfirst.o Useareversechronologicalrésuméformatwhenyouhavebeenconsistently

employed(evenifthatmeansyou’veworkedeverysummerwhilegoingtoschoolfulltimeduringthefallandwinter).

• Functionalo Focusonyourkeycompetencyareas.Whileafunctionalrésuméstillincludes

datesanddescriptionsofyourexperiences,theexperiencedescriptionsarecategorizedintoyourstrengthareas,ratherthanbytheposition.

o Useafunctionalrésuméwhen:§ youdonothavemuchrelevantworkexperience§ youhavegapsoftimebetweenemployment§ youaremakingacareerchange§ youwanttoemphasizekeyaspectsofyourexperiences

• Combinationo Beginwithaclearandconciseprofessionalsummary,thenuseafunctional

formattohighlightyourqualificationsthatrelatetothepositionyouareseeking,andfinallypresentareversechronologicalformatofyouremploymenthistory

o Useacombinationformatrésuméwhen:§ youhavesteadyworkexperiencewithdemonstratedgrowthandyouare

lookingtocontinueyourcareerprogression§ youhavesteadyworkexperiencewithdemonstratedgrowth,butyouare

wantingacareerchange

17

HowdoIknowwhichformattouse?

Therearethousandsofrésuméwritingresourcesavailabletoyouonline,inprintandfromanyonearoundyou.Asyouwillsoonlearn,everyoneishappytoshareanopinionaboutyourrésuméandmanyopinionswillvary.Itisuptoyoutocreatearésuméthatisprofessional,focused,interestingtoread,easytoreadandrepresentativeofyou.

Isyourrésuméformatworking?Trythis!

Iftheaverageemployeronlyspends15secondsscanningyourrésumé,whatwilltheynotice?Howdoestherésuméactuallylook?Takea30-secondscanforyourself:

• Arelinesneat?Evenlyspaced?• Dotabslineup?• Howdoesitappearinprintvs.onthecomputerscreen?• Whatistheeyedrawnto?• Whatdoesanddoesnotstandout?

Now,putthe15secondscantothetest!Haveafriendorfamilymemberlookoveryourrésuméfor15seconds.

• Whatdidtheynotice?• Whatdidn’ttheysee?

18

Résumécontentoutline♦ContactinformationThetopofyourrésuméshouldincludeyourname,completeaddress,emailaddressandyourtelephonenumber.

• Ensureyourvoicemailannouncementiscourteousandprofessionalandyouremailaddressisprofessionalandappropriate

♦EducationOutlineyoureducationalexperiencesinreversechronologicalorder(mostrecentfirst).Includethenameofeachschool,location(city,state),degree,major,GPAanddatesattended.

• Ifyouattendedseveralcollegesorschools,maintainthesamesequenceofinformationforeachschool.Onceyouareincollege,youdonotneedtoincludeyourhighschooleducation.

• Includeyourcumulative,oroverall,gradepointaverage(GPA)and/ormajorGPA.♦ExperienceYourworkhistory,volunteerexperience,andrelevantcourseprojectsmaybelistedinreversechronologicalorderorbykeycompetencyareas.Eachexperiencedescriptionshouldincludeshortactionstatementsdescribingyourrelevantresponsibilitiesandaccomplishments

• Ifyouusethefunctionalformat,youwillneedtoincludeaseparatesectionlistingwhereyouobtainedtheexperience(i.e.,positiontitle,organization,dates,location).

• Maintainthesameorderofinformationforeachposition.Ifthesequenceisjobtitle,companyname,location,datesanddescription,maintainthesamesequenceandformatforeachposition.

♦SkillsIncludecomputerknowledge,business-relatedskills,certificationsandlicensures,andlanguages.♦Affiliations,membershipsandactivitiesIncludealistofthestudentorganizationsandprofessionalassociationswithwhichyouareinvolved,withorganizationtitle,roleorofficetitle(e.g.,treasurer,secretary,member)anddatesofmembership.

• Ifyouholdanofficerorcommitteepositionorcontributedsignificantly,andyourexperienceisrelevanttothepositiontowhichyouareapplying,youmaywanttoincludethedescriptioninyourexperiencesection.

♦HonorsandscholarshipsIncludesawards,dean’slisthonors,scholarships,etc.andthedatesyoureceivedthehonororrecognition.

19

Sample#1:Annotatedrésumé

JaneStudent1234CareerRoad•Detroit,MI48202

Home313-555-1234•Cell313-555-0000janestudent@wayne.edu

Objective Seekingafinanceinternship

Education WayneStateUniversity,Detroit,MIBachelorofScienceinBusinessAdministrationMajor:Finance,GPA3.5

GraduationMay2017

WorkHistory Intern–FinancialRepresentativeABCFinancialNetwork,Detroit,MI• Successfullyincreasednewclientsby25%andconsistently

exceededsalesgoals• Assessclients’financialneedsandgoalstoprovide

effectivefinancialadvice• Collaborateonprojectswithseniorfinancialrepsand

fellowinterns• Volunteeredtoorganizeandinputclientfinancialdata

intocomputersystem

May2015–Present

JuniorVarsityLacrosseCoachFictionalHighSchool,Detroit,MI• Manageateamof16-18players• Deviseandteachstrategicgoalsandconcepts

August2014–Present

RidecoordinatorRidesWorld,Detroit,MI• ReceivedOutstandingCustomerServiceAward

May2014–September2014

SalesrepresentativeXYZCompany,Flint,MI• Metorexceededsalesgoalsonaregularbasis• Marketedcompany’sservicesandproducttocustomers• Selectedbysupervisortotrainnewsalesassistant

January2009–October2012

Honors&Activities BetaAlphaPsi–President January2015–Present BetaAlphaPsi–Member May2014–Present WayneStateUniversityDean’sList Fallandwintersemesters

2011–2013

Includecurrentcontactinformation.Ensureyouhaveaprofessionalemailaddressandvoicemailgreeting.

Highlightimportantdetailssuchasyourdegreeandjobtitlesbyboldingoritalicizing.

Yourobjectiveshouldbeclear,specificandconcise.

Courseworkshouldonlybeincludedwhenyouhavetakenauniquecoursethatisrelevanttothepositionyouarepursuing.

Include2-5bulletedstatementsperposition.Includerelevantjobactivitiesandskillsthatwilltransfertothepositionyouwant.Donotincludeexperiencesthatwillnothelpyougetthejobforwhichyourobjectiveiscrafted.

Ifajoboccurredinthepast,verbsshouldbeinpasttense.

Whenincludinghonorsandextra-curricularactivities,includedatesofwhenyouwereamemberorwhenyoureceivedtheaward.

Useactionverbstodescribeyourexperiences.Describeachievements,keyresponsibilitiesandcontributions.

20

Sample#2:Reversechronologicalformatrésumé

WayneState5201CassAvenue•Detroit,MI48202

313-577-4781•waynestate@wayne.eduOBJECTIVE:Toobtainafull-timepositionorinternshipinaccounting,specializingintaxEDUCATION:WayneStateUniversityMikeIlitchSchoolofBusiness,DetroitMIBachelorofScienceinBusinessAdministration ExpectedMay2017Major:Accounting,GPA:3.6Worked30+hoursperweektofinance85%ofeducationWashtenawCommunityCollege,AnnArborMIAssociateDegreeinAppliedScience,May2015EXPERIENCE:VolunteerTaxPreparer January2017–PresentAccountingAidSociety Detroit,MI

• PrepareandfileIRSform1040,Michigan-1040,andcitytaxreturnsforlowincomeandelderlyindividualsinthecommunity

• Analyzeandclarifyprevioustaxreturnsanddiscussedstrategiesandtaxissuestoprepareclientforfuturetaxseasons

AccountsPayableClerk May2016–December2016Accountemps–Assignment:ABCCompany Southfield,MI

• Processedpaymentsandverifiedaccuracyofpaymentdocuments• Workedwithclientstoobtainnecessaryinformationandmadeproperpayments• Supervisorprovidedpositiverecognitionofstrongjobperformance

ParcelPostMachineOperator August2015–April2016UnitedParcelService(UPS) Wyandotte,MI

• CreatednewdatatrackingsystemusingMSExcelandentereddata• Maintaineddetailedandaccuraterecordsofshipments,pouches,andsacks• Duringbusyseasonvolunteeredtotakeonadditionalresponsibilities• Consistentlymetdistributiongoals

SKILLS:

• MicrosoftOffice–Word,Excel,Access,Publisher,andOutlook• AccountingInformationSystems(AIS)–CAPS• QuickBooks,TaxWise,Peachtree

21

Sample#2:Functionalformatrésumé

JohnSmith12345WestStreetName

City,MI48202Home:313-577-4781•Cell:313-555-0000

bizcareers@wayne.eduObjective Toobtainafull-timeretailmanagementpositionthatwillallowforpersonaland

professionalgrowthEducation WayneStateUniversityMikeIlitchSchoolofBusiness,Detroit,MI

BachelorofArtsinBusinessAdministration,December2016Major:Management MajorGPA:3.3,CumulativeGPA:3.0Worked25+hoursperweekwhilemaintainingastrongGPA

Honors GoldenKeyAwardRecipient2014StudentSenateMember2014–Present

Experience InterpersonalResearchandmarketproductstocustomersandrespondappropriatelytocustomerconcernsUtilizedeffectivepersuasiveskillsinretailsales;exceedstoresalesgoals100%orhigherfor4consecutivemonths

Receivedpositivefeedbackfrommanagementwhichledtogreatreviewseverymonth

OrganizationalPlannedandorganizedstoredisplaysofmerchandiseDesignedanddevelopedmerchandisesystemforuniversitybusinesscourseresearchprojectRecognizedbysupervisorsasbeingdetail-orientedintheofficesetting

ManagementTrained9newemployeesineffectivesalestechniquesCoordinatedandsupervisedvariousyouthactivitiesServedasstoresupervisorinmanager’sabsence

WorkHistory JCPenneyCompany,Troy,MI,2015–Present

SalesClerk/Cashier

MorganUniversity,DepartmentofPsychology,Rochester,MI,2014–2015Secretary/Receptionist

ChurchoftheHolySpirit,Roseville,MI,2013–2014AdultYouthGroupRecreationLeader(part-time)

22

Sample#3:Reversechronologicalformatrésumé,fulltime

WayneLogistics5201CassAve,DetroitMI,48202

313-577-4781•bizcareers@wayne.eduEDUCATION WayneStateUniversity Detroit,MI MikeIlitchSchoolofBusiness BachelorofScienceinBusinessAdministration,August2011

• EmphasisinMarketing,GPA3.4/4.0• MarketingCommitteeLeader,NewBeatHappening,2009-Present• Member,AmericanMarketingAssociationWayneStateChapter,2009-Present

HenryFordCommunityCollege • Broadliberalartscurriculumwithpre-businessemphasis,2007-2008

EXPERIENCE ABCCOMMUNICATIONS,INC.ADVERTISING&PROMOTIONS Detroit,MISummer2010 ProductionIntern

• Assistedinimplementingsummer-longproductsamplingeventforCoca-Cola’sOdwallabrand;developedbudgetsandtimelines,trackedlogistics,andcoordinatedsamplinglocations.Effortsresultedinproductexposuretoover7,600targetconsumers

• Ledathree-memberteaminexaminingpermitregulationsforsamplingevents;coordinatedphonecallstoofficialsandmanagedpermitapplicationstodeterminelocationoptions

• Devisedlogisticssolutionforpromotionaleventbyanalyzingvendorandshipmentoptions,decreasingclient’sshipmentcostsbyover$200

• Metwithmultiplepromotionalmerchandiseagenciesandeffectivelynegotiatedcostsforbrandedproductstofitwithinclients’budget

2009-2010 BOB’SBAR AnnArbor,MIPart-time Server

• Collaboratedwithmanagementonmethodstoincreasecustomerretentionbyanalyzingcustomerrelationshipsanddevelopingbrandedmerchandise

• Consistentlymaintainedhighestdrinksalesamongnineservers,accumulatingaveragesalesof$900pernight

• Trainedallnewservers,focusingonproductknowledge,maintainingpositiveguestrelations,andpromotinghigherprofitbeverages

2008-2009 BOBEVANSRESTAURANT Flint,MIPart-time Salesperson

• Managed6newtrainees;taughtcustomerserviceetiquette,promotionalsalestechniques,menuoptions,andcompanypoliciesandprocedures

• Selectedtoprovideinputatadistrictmeeting;persuadedmanagementtoimplementanewcarryoutmarketingplan;strategyresultedinfournewlocalclients

• Excelledinpromotionalcompetitionsamong16serversbyraisingweeklysalesaveragebyover$0.75percustomer,whichbroughtinover$300inadditionalweeklyrevenue

ADDITIONAL• Conductedmarketresearchfornonprofitorganizationtodetermineoptimaltargetmarkets

fordonationsandphilanthropicmotivations,wintersemester2010• ConversantinSpanish

23

Sample#4:Reversechronologicalformatrésumé,internship

ErickaCareer•1111WestWayneDrive•City,MI48000•734-577-4781•bizcareers@wayne.edu

Objective:Toobtainaninternshipinaccounting;availableJanuary2012

Education

WayneStateUniversityMikeIlitchSchoolofBusiness Detroit,MIMasterofScienceinAccounting,GPA3.4 ExpectedMay2013Completed137creditstodate

RelevantCoursework:Graduatelevelstudiesincludetwoin-depthcoursesinInternalAuditingcoveringcorporategovernance,riskassessment,internalcontrol,riskmanagement,internalauditingstandards,businessprocessesandrisk,auditreportwriting,andemergingissues

WayneStateUniversityMikeIlitchSchoolofBusiness Detroit,MIBachelorofScienceinBusinessAdministration,Accounting,GPA3.3 GraduatedMay2010

ExperienceSeptember2010–Present President,BetaAlphaPsi WayneStateUniversity,Detroit,MI

• Throughnewmarketingeffortsincreasedmembershipby20%• Organizemeetings,volunteerevents,andinteractwithmembersofthebusiness

community• Ledafundraisinginitiativeforalocalnonprofitthatresultedintotaldonations

of$1,500

August2010–Present AssociateGoodProductLaboratoriesLLC,Livonia,MI• Createdandimplementednewtrackingreportformonthlyexpenses• Submitmonthlysalesreportstoseniormanagement• Processmonetarytransactionswithhighestrateofaccuracyamongall

associates• Educatestoreemployeesonnewproducts

April2009–August2010 WaitressAlice’sRestaurant,Dearborn,MI• Tallieddailysalestotalsandreceipts;maintained100%accuracy

Honors&Activities

Fall,Winter2010 Dean’slistWinter2011 StellarStudentScholarshiprecipient

Skills• Technical:MSOfficewithextensiveknowledgeinExcel,proficientinQuickBooks• Language:FluentinFrench

24

Sample#5:Reversechronologicalformatrésumé,fulltime

CareenaPlanning5201CassAvenue,Detroit,MI48202

bizcareers@wayne.edu|313-577-4781Summary Anenthusiasticsalesprofessionalwith3yearsofexperienceinsalesandclientrelationsAccomplishments• Generatedmorethan$100,000bybuildingrelationshipswithseniorcorporateexecutiveswhichledtotwo

newcorporatetrainingcontracts• Uncoveredandcollected$75,000inunrecognizedrevenuefromtrainingservicesperformedpriortomy

tenure• Exceededdepartment’sforecastedrevenueby13%in2008and15%in2009• SavedTrainingExpertsapproximately$4,500annuallybyautomatingstudentcompletionrecordsthrough

creatinganMSExcelmacroprogram• Reducedcommunicationcostsby$2,500within6monthsbycuttingunnecessarycostsandfindingcost-

effectivealternatives WorkExperience TrainingExperts Detroit,MI May2009–PresentAccountExecutive,OnsiteComputerandTechnologyTraining• Promotetrainingservicestocorporationsbycoldcallingregionaltrainingrepresentatives• Organizeandnetworkwithprospectiveclientsatnationaltradeshows;secured12newaccountsin2months• Createmarketingcampaignsandmanagedirectmailpromotions;increasedtrainingsessionattendance25%• Negotiatewithsupplierstoenhanceprofitability• Leverageexistingrelationshipsandqualifycustomersforupsellopportunities• Managelogisticsofonsitetrainingforover15differentcorporatelocations

TrainingExperts Detroit,MI September2008–December2008BusinessAnalystIntern• Networkedindependentlywithnewcorporateclientandestablishedspecialsalesopportunity;onlyintern

evertoacquirenewcorporateclient• UtilizedQuickBookstoprocessallaccountsreceivable,invoicingandbilling• Contactedstudentstocollectpayments• Workedwithfinancialadvisorstoresolveproblemswiththestudenttuitionapprovalprocess• Developedadatabasetocapturestudentdataforcourseforecastingandtargetmarketanalysis Education WayneStateUniversity,DetroitMI May2009 BachelorofScienceinBusinessAdministration,Major:Marketing,GPA3.7PresidentialScholarshipRecipient,FullTuitionScholarshipComputerSkills Webdesign,AdobePhotoshop,MicrosoftWord,PowerPoint,ExcelMacros

25

Sample#6:Reversechronologicalformatrésumé,fulltime

AndreaLogistics5201CassAvenue,Detroit,MI48202

313-577-4781bizcareers@wayne.edu

Objective:ToobtainthePurchasingAnalystpositionwithABCCompanyEducation:WayneStateUniversity,Detroit,MI ExpectedMay2011BachelorofScienceinBusinessAdministrationGPA:3.36Major:GlobalSupplyChainManagementWorkExperience:XYZBuildingSupply,Redford,MI June2010–PresentManagerTrainee

- Assistinallstoreoperations:purchasing,personnelmanagement,customerrelationsandplanning- Tracksalesanddeliveries;increasedaccuracyofcyclecountsthroughcorrectbilling,loadingandreceiving- Trainedincontractsandpricenegotiation,distribution,expensecontrol,lossprevention,material

handling,salesmanagement,andmanufacturingprocessHomeBuilder’sCorporation,AllenPark,MI February2010–May2010CustomerServiceCustomerServiceAssociate

- Participatedincyclecountsandpriceaudits- Assistedwithinventoryshrinkageandlossprevention- Providedcustomerswithknowledgeableandpromptassistance

Kohl’s,Canton,MI March2009–January2010PointofSales

- Trainednewstaffoncompanypoliciesandprocedures- Processedmonetaryandsalestransactions- Monitoredandupdatedstocklevelsasneeded- Trackedandrecordedallspecialsalesandpayments

VolunteerWork:GreenKitchen,Dearborn,MI January2010–Present

- Organizedfinancesanddevelopedthebudgetforcenterrenovation- Coordinatedandmanagedteaminrelatedworkassignments

26

Sample#7:Reversechronologicalformat,MBA

ShaneBusiness740McKinley,Plymouth,MI48170 Phone:(248)755-9285Email:mail@wayne.edu

Summary

- Morethanfiveyearsofbroad-basedmanagementexperience,includingoperations,analysis,budgeting,andprocessimprovement

- Demonstratedtrackrecordofmanagingmultipleprojectsandprovidingquality,on-timedeliverablesProfessionalExperienceDivisionTeamManager(2009–Present)ABCCorporation,Detroit,MI

- Manageteamconsistingof17employeesfortheMichigandivision- Supervisedailyfunctionsinpurchasing,estimating,budgetadherence,draftingandconstructionfor11projects

throughoutMichigan- Reduceddirectcosts5.2%in2007(2.8milliondollarsofannualsavingsover437housingstarts)

PurchasingManager(2006–2009)Emeril&Mozart,Ypsilanti,MI

- Developedandimplementedmarketingcampaignstoincreaseproductvisibility- Securedaccountswithfourinternationalcompanies- Established,maintainedandimprovedclientrelationshipswithvendors,wholesalers&retailers- Utilizedcorporatesoftwaretotrackpurchasingtrendswithinmajoraccounts- Negotiatedallcontractpricingwithvendorsandsuppliersandresolvedvendorpayabledisputes

FinancialConsultant(2004–2006)MorganStanley,Troy,MI

- Consultedwithhighnetworthindividualsandbusinessesregardinginvestmentportfolios- Determinedappropriateperformancebenchmarksandrisktolerance- Developedidealportfoliomodelanddeterminedassetallocation- Assistedclientswithprioritizationofgoalsandobjectives

AssistantProjectManager(2002–2004)Intern(2001–2002)ABCBuilders,Romeo,MI

- Selectedbyuppermanagementtooversee$1.2millionofresidentialconstruction- Interactedcloselywithcontractors,suppliers,architects,cityinspectorsandstaffpersonnel- Interviewed,evaluatedandhirednewemployees

EducationWayneStateUniversityMikeIlitchSchoolofBusiness,Detroit,MI

- MasterofBusinessAdministration,December2008- BachelorofArtsinBusinessAdministration,May2002

Certifications/Licenses- NationalAssociationofSecuritiesDealers(NASD)Series7Certification- RegisteredInvestmentAdvisorNASDSeries66

Skills&Achievements- ForeignLanguages:German

27

Sample#8:Combinationformatrésumé,fulltime

LindaWayne5201CassAve

Detroit,MI,48202313-577-4781lindawayne@wayne.edu

OBJECTIVEToutilizetheskillslearnedthroughprofessionalexperienceandcollegeinafinancialanalystposition

PROFESSIONALQUALIFICATIONSo Experienceinpreparinginvestmentsummaryreportsdetailingindustryaverages,riskanalysis,and

projectedfinancialperformanceforprospectiveinvestorso Demonstratedefficiencyinmanagingmultipleprojectsandprovidingdesiredresultso Implementednewprocesstoanalyzesalesstatementsandfinancialdocumentswhichledtomonthly

savingsof$15,000

FinanceDevelopedadetailedfinancialplanforstartupbusinessandcalculatednetpresentvalueForecastedfuturefinancialmarginsandgrowthopportunitiesforthecompanyCompiledfundamentalstudiesoffutures,options,bond,anddifferentiatedlongandshorthedgemarketsComputedcoststocarryrelationshipsforfutureprices

ManagementSupervisedasalesstaffof8andtrainedallnewsalesemployeesRecognizedbysupervisorsasdetailedorientedandhardworkingintheofficesettingPlannedandorganizedefficientuseofsuppliesandbudget

EXPERIENCEXYZCompany,Troy,MISr.AccountExecutive 2009-PresentDevelopedpresentationsandwonseveralaccountsthatbroughtinarevenueof$50,000Actedasaliaisonbetweenclientandthecompanytocomeupwithproperbudgetallocationandbettercustomerservice

Researchedproductcosts&negotiatedpriceswithvendorsOrganizedandgeneratedsponsorshipsfornumeroussocialawarenessprogramsthatpromotedthecompany

WayneIncorporated,Detroit,MI 2007-2009AccountExecutiveProvidedproductknowledgeexpertisetopotentialclientsinMichigan;grewclientbaseby200%intwoyearsSuccessfullyreceivedreferralsanddirectbusinessfromuppermanagementOversawentiresalescycleresultinginmoreclosedsalesandlessclientissues

EDUCATIONWayneStateUniversity,Detroit,MIMasterofBusinessAdministration,GPA3.75 December2010BachelorofScienceinBusinessAdministration,Major:Finance,GPA3.5 Dec2007

28

CurriculumvitaeCommonlyreferredtoasaCV,acurriculumvitaeistheprimaryjobsearchdocumentforthosewhoareinterestedinpursuingacareerinacademia(suchasauniversityfacultyposition),scientificresearch,orajoboutsideoftheUnitedStates.Similartoarésumé,aCVisasummaryofyouracademicandworkexperience.BotharésuméandCVcontainyourname,contactinformation,education,workexperience,honorsandawardsandskillssections,andaCViswritteninthesameformatasarésumé,includingsectionheaders,bullets,datesandshortphrasesthatbeginwithactionverbstodescribeyourexperience.Howdoesacurriculumvitaedifferfromarésumé?ACVcontainsinformationthatisnotincludedinarésumé,suchas:

• Aresearchsectionthatincludesasummaryofyourresearchconducted,suchashypotheses,overviewofyourmethod,andfindings

• Apublicationsandpresentationssectionthatincludesacitationofallofyourresearchandacademicpapersthathaveappearedinjournalsandprofessionalpublicationsorthatyoupresentedatprofessionalconferencesandmeetings,citedintheappropriateprofessionalformat(e.g.,APA,MLA)

• Personalinformation,suchasnationality,genderanddateofbirth.KeepinmindthispersonalinformationshouldonlybeincludedwhenjobsearchingoutsideoftheUnitedStates,andyouareencouragedtocheckwiththeemployertoseewhatinformationtheywant.

Inaddition,theformatisslightlydifferent.ACVisoftensignificantlylongerthanarésumé,withtheshortestCVlengthtypicallyatthreepages.FormoreinformationonCVs,visit:http://jobsearch.about.com/cs/curriculumvitae/a/curriculumvitae.htm

29

ReferencesAtsomepointduringyourjobsearch,anemployerwillrequestreferences.Yourreferencesshouldbepeopleyouknowonaprofessionalleveleitherthroughworkorschool;neverusearelativeorasignificantotherasyourreference.Choosereferencesbasedontheirknowledgeofyou,notontheirprestige.Whenprovidingalistofreferences,itisbesttoprovideaseparatepageonwhichyourreferencesareorganizedinaformalmanner.Thereferencepageshouldlisttheperson’sname,title,company/employer,employerlocation,contactinformation(emailandphone),andrelationshiptoyou.Referencepagetips

• Useaconsistentformat.o Yourreferencepageshouldbeonthesamepaperandinthesamefontandlayoutas

yourcoverletterandrésumé,creatingaconsistentlooktoyourapplicationpackage.

• Includethreetofourreferenceswhocanspeaktoyourprofessionalskillsandabilities.o Examples:supervisors,professors,subordinates,vendors,customers,prioremployees,

peopleyouhaveworkedwithonavolunteerbasis,etc.o Neverincludefamilymembersorsignificantothers,unlessspecificallyrequested.o Onlylistreferenceswhoarearticulateandrelativelyeasytocontact.

• Proofreadyourreferencepagecarefully.o Spelltheperson’sname,jobtitleandcompanycorrectly.Alsomakesuretheircontact

information,companyandpositionareuptodate.

• Unlessrequested,donotattachyourreferencepagewhenyoufirstsubmityourrésumé.o Thereisnoneedtoinclude“referencesavailableuponrequest”onyourrésumé.

Employersknowyou’llprovidereferencesiftheyrequestthem.

• Maintaincontactwithyourreferences.o Speaktoyourreferencesaheadoftimeifyouknowtheyaregoingtobecontactedbya

potentialemployer.Provideyourreferencewithacopyofyourrésuméandthejobdescriptionofthepositionforwhichyouareapplying.Themoreinformationyouprovide,themoreaccuratelyyourreferencecanspeaktoyourabilitiesandqualificationsastheyrelatetotheemployerorposition.

o Onceyouhavesecuredaposition,letyourreferencesknowandsendathankyou.

• Alwayssendathankyouletterandbecarefultonotoverusereferences.

30

Referencepagesample

ShaneBusiness740McKinley,Plymouth,MI48170 Phone:(248)755-9285Email:mail@wayne.edu

ReferencesMr.JamesThompsonExecutiveManagerABCCorporationDetroit,MIEmail:JT234@email.comPhone:(313)555-1212Relationship:CurrentemployerMs.JuliaRhodesEmeril&MozartYpsilanti,MIEmail:jrhodes@emerilmozart.comPhone:(734)555-1234Relationship:FormersupervisorProfessorJuliusErvingProfessorofFinanceWayneStateUniversityMikeIlitchSchoolofBusinessDetroit,MIEmail:email@wayne.eduPhone:(313)577-4781Relationship:Formerinstructor

31

ThankyounotesItisproperetiquettetosendathankyounotetoapotentialemployer,arecruiterorinterviewer,areference,ortoanyotherprofessionalwithwhomyouwouldliketoexpressappreciationfortheirconsideration,time,informationshared,oragift(suchasasponsorship,scholarshipdonation,etc.).Athankyounoteshouldbesentassoonaspossible,ideallywithin24hours.Intoday’sbusinessworldwherepeoplearefrequentlytravelingorworkinginconsistenthoursoratvariouslocations,anemailthankyouletterisappropriate,butaneatlyhandwrittenthankyouletteroffersanaddedpersonaltouch.Ifsendingahandwrittenthankyouletter,ensurethatyouuseprofessionalstationery(résumépaperisfine)oraprofessionalthankyoucard.Evenifyouareunsureofwhattosayinathankyouletter,orifyouaresendingitoutaweeklate,pleasekeepinmindapersonalizedandsincerethankyouletterisalwaysappreciated.Athankyoulettershouldcontain:

• Anexpressionofgratitudefortheservice,giftorinformationgiven• Aspecificreferencetotheactionorobjectthatpromptedyourthankyouletter(i.e.the

service,giftorinformation)• Aspecificreferencetohowyouwillmakeuseofthegiftorinformation,orwhyyou

valuewhatwasprovidedorgiven

32

ThankyounotesampleJaneStudent1234CareerRdDetroit,MI48202August6,2008RonaldHooperUnitedCaldingInc.1600StrempleBlvd.Detroit,MI48202DearMr.Hooper:ThankyoufortakingthetimetointerviewmeonJune3,2010.IwasfascinatedbyUnitedCalding’sproductlineandcustomerbase,andIremainveryinterestedintheAccountManagerposition.Ibelievethisopportunityistheperfectformegivenmybackgroundinretailandcustomerrelations.IhopeIdemonstratedmyabilitytoperformatoraboveyourexpectations.Enclosedpleasefindcopiesofmyreferencesperyourrequest.Bestregards,JaneStudent