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Crisis Management in Social Media

Date post: 07-Sep-2014
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Presentation for Galway City Business Network
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12
Social Media Crisis Management What would you do if something went wrong?
Transcript
Page 1: Crisis Management in Social Media

Social MediaCrisis Management

What would you do if something went wrong?

Page 2: Crisis Management in Social Media

http://www.greenpeace.org/international/campaigns/climate-change/kitkat

http://www.greenpeace.org/international/campaigns/climate-change/kitkat
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http://www.flickr.com/photos/meg/4453821027/sizes/l/

http://www.flickr.com/photos/meg/4453821027/sizes/l/
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@****** The Dylan is a hotel that are certainly using twitter well- a guest tweeted about no hot water- they responded immediately to rectify!

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