SAP Crystal Reports, version for Visual Studio 2010 Installation Guide■ SAP Crystal Reports for Visual Studio 2010 Support Package 02

2012-03-29

© 2012 SAP AG. All rights reserved.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAPBusinessObjects Explorer, StreamWork, SAP HANA and other SAP products and services mentioned

Copyright

herein as well as their respective logos are trademarks or registered trademarks of SAP AG inGermany and other countries.Business Objects and the Business Objects logo, BusinessObjects,Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects productsand services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of Business Objects Software Ltd. Business Objects is an SAP company.Sybase andAdaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and servicesmentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase,Inc. Sybase is an SAP company. Crossgate, m@gic EDDY, B2B 360°, B2B 360° Services areregistered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAPcompany. All other product and service names mentioned are the trademarks of their respectivecompanies. Data contained in this document serves informational purposes only. National productspecifications may vary.These materials are subject to change without notice. These materials areprovided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only,without representation or warranty of any kind, and SAP Group shall not be liable for errors oromissions with respect to the materials. The only warranties for SAP Group products and servicesare those that are set forth in the express warranty statements accompanying such products andservices, if any. Nothing herein should be construed as constituting an additional warranty.

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Contents

Installing SAP Crystal Reports, version for Visual Studio 2010..............................................5Chapter 1

Installation overview.................................................................................................................51.1Installation requirements..........................................................................................................51.2Installing SAP Crystal Reports, version for Visual Studio 2010................................................51.3Running a silent installation......................................................................................................61.3.2To uninstall the SAP Crystal Reports, version for Visual Studio 2010......................................91.3.3Maintaining SAP Crystal Reports, version for Visual Studio 2010............................................91.3.4

More Information...................................................................................................................11Appendix A

Index 13

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Contents

Installing SAP Crystal Reports, version for Visual Studio2010

1.1 Installation overview

On a Microsoft Windows platform, the SAP Crystal Reports, version for Visual Studio 2010 InstallationWizard works with Microsoft Windows Installer to guide you through the installation process.

1.2 Installation requirements

Supported operating systemsThe following list provides the supported operating systems for SAP Crystal Reports, version for VisualStudio 2010:• Windows 7• Windows Vista SP2• Windows XP Professional SP3• Windows 2008 Server R2• Windows 2003 Server R2

Installation prerequisitesBefore installing SAPCrystal Reports, version for Visual Studio 2010 ensure the following requirementsare met:• You are logged into the computer as Administrator.• Microsoft Visual Studio 2010 is installed.• Microsoft NET Framework 2.0 or higher is installed.

For more information about installation requirements, refer to the Supported Platforms documentavailable on the SAP Help Portal: http://help.sap.com.

1.3 Installing SAP Crystal Reports, version for Visual Studio 2010

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Installing SAP Crystal Reports, version for Visual Studio 2010

You have two options to install SAP Crystal Reports, version for Visual Studio 2010: using the installationprogram, or the silent mode.

If you already have the same version of SAP Crystal Reports, version for Visual Studio 2010 installed,you will be prompted to repair or remove the installed version.

1.3.1 To install SAP Crystal Reports, version for Visual Studio 2010 using theinstallation program

1. Run Setup.exe from the SAP Crystal Reports, version for Visual Studio 2010 directory of yourproduct distribution.

2. Choose a language for the setup program to use during the installation process.3. When the "Welcome" dialog box appears, click Next.4. In the "License Agreement" dialog, accept the license agreement then click Next.5. In the "Start Installation" dialog, click Next.6. Click Finish to complete the installation.

SAP Crystal Reports, version for Visual Studio 2010 is installed.

Note:When installation is performed on a 64-bit (x64) operating system, you will be asked if you wouldlike to install the SAP Crystal Reports 64-bit runtime. This option is selected by default, and installingthe runtime is recommended.

1.3.2 Running a silent installation

A silent installation allows you to perform a command line installation of SAP Crystal Reports, versionfor Visual Studio 2010 on any machine in your system. A silent installation will not prompt you forinformation during the installation.

The silent SAP Crystal Reports, version for Visual Studio 2010 installation is particularly useful whenyou need to perform multiple installations and do not want to interrupt people who are working onmachines in your system. You can also use the silent installation command in your own scripts. Forexample, if your organization uses scripts to install software on machines, you can add the silent SAPCrystal Reports, version for Visual Studio 2010 installation command to your scripts.

Note:

• When you perform a silent installation, you accept the SAP Crystal Reports, version for Visual Studio2010 end-user license agreement by default.

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Installing SAP Crystal Reports, version for Visual Studio 2010

• When you perform a silent installation on a 64-bit (x64) operating system, the SAP Crystal Reports64-bit runtime will not be installed automatically. The CRRuntime_64bit_13_0.msi package mustbe installed separately.

1.3.2.1 Command line silent installation

The silent install command consists of the command setup.exe, followed by a number of parametersthat provide information about the installation. There are several valid parameters that you can use,but it is good practice to keep the silent install as simple as possible.

Example: Sample command line silent installation

The following example installs the SAP Crystal Reports, version for Visual Studio 2010 silently, withoutdisplaying any dialogs.

setup.exe /qn

A silent install log file is created in the %TEMP% folder to capture all placeholder DLL errors. If theinstallation is successful, it is copied to the logging folder. If the installation fails for any reason, theinstallation log file remains in the %TEMP% folder.

1.3.2.1.1 Command line parameters

The following table lists the most common parameters used in a command-line silent install. To use aparameter, place it on the command line after the setup.exe command.

Note:Parameters that are not listed in this table may be available, but they have not been tested. Untestedparameters are not supported.

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ExampleDescriptionParameter

setup.exe /qn

Use this option so that the user isnot prompted during the install, orwhen the installation is complete. Toprompt when the installation is com-plete specify "/qn+".

/qn

setup.exe /qb

Use this option to display a progressindicator during the installation. Toprompt when the installation is com-plete, specify "/qb+".

/qb

setup.exe REMOVE=ALL

Uninstall the product.

Note:This is a property and does not re-quire the use of the switch: /.

REMOVE=ALL

setup.exeCLIENTLANGUAGE=JA

Use this to specify the language touse for the installation dialogs.

Note:This is a property and does not re-quire the use of the switch: /.

CLIENTLANGUAGE

setup.exe /qn UPGRADE=1

Use this option to automatically per-form an upgrade during a silent in-stall.

Note:

• If this is parameter is not speci-fied, the silent install will not pro-ceed with an upgrade.

• This is a property and does notrequire the use of the switch: /.

UPGRADE

Language parametersThese values are used for specifying the CLIENTLANGUAGE parameter during installation:

DescriptionLanguage value

Germande

Englishen

Spanishes

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Installing SAP Crystal Reports, version for Visual Studio 2010

DescriptionLanguage value

Frenchfr

Italianit

Japaneseja

Koreanko

Russianru

Simplified Chinesezh_CN

Traditional Chinesezh_TW

1.3.3 To uninstall the SAP Crystal Reports, version for Visual Studio 2010

1. Click Start > Settings > Control Panel.2. Double-click Add or Remove Programs.3. Select SAP Crystal Reports, version for Visual Studio 2010, and click Remove.4. When the "Add or Remove Programs" dialog box prompts you to confirm that you want to remove

SAP Crystal Reports, version for Visual Studio 2010 from your computer, click Yes.Wait while files are removed and the necessary configuration is carried out.

SAP Crystal Reports, version for Visual Studio 2010 is uninstalled; you are returned to the "Add orRemove Programs" dialog box.

1.3.4 Maintaining SAP Crystal Reports, version for Visual Studio 2010

Maintenance mode is available when you click Change instead of Remove in "Add or RemovePrograms".

The following options are available when you are in maintenance mode:

DescriptionOption

This option allows you repair or fix the Crystal Reports installation program."Reinstall"

This option allows you to remove the Crystal Reports installation program."Remove All"

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More Information

LocationInformation Resource

http://www.sap.comSAP product information

http://help.sap.com/businessobjects

Access the most up-to-date English documentation covering all SAPBusinessObjects products at the SAP Help Portal:• http://help.sap.com/bobi (Business Intelligence)• http://help.sap.com/boepm (Enterprise Performance Management)• http://help.sap.com/boeim (Enterprise Information Management)

Certain guides linked to from the SAP Help Portal are stored on the SAPService Marketplace. Customers with a maintenance agreement havean authorized user ID to access this site. To obtain an ID, contact yourcustomer support representative.

To find a comprehensive list of product documentation in all supportedlanguages, visit:http://help.sap.com/boall.

SAP Help Portal

http://service.sap.com/bosap-support

The SAP Support Portal contains information about Customer Supportprograms and services. It also has links to a wide range of technical in-formation and downloads. Customers with a maintenance agreementhave an authorized user ID to access this site. To obtain an ID, contactyour customer support representative.

SAP Support Portal

http://www.sdn.sap.com/irj/sdn/bi-sdk-dev

https://www.sdn.sap.com/irj/sdn/businessobjects-sdklibraryDeveloper resources

http://www.sdn.sap.com/irj/boc/articles

These articles were formerly known as technical papers.SAP BusinessObjects articles onthe SAP Community Network

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LocationInformation Resource

https://service.sap.com/notes

These notes were formerly known as Knowledge Base articles.Notes

https://www.sdn.sap.com/irj/scn/forumsForums on the SAP CommunityNetwork

http://www.sap.com/services/education

From traditional classroom learning to targeted e-learning seminars, wecan offer a training package to suit your learning needs and preferredlearning style.

Training

http://www.sap.com/services/bysubject/businessobjectsconsulting

Consultants can accompany you from the initial analysis stage to thedelivery of your deployment project. Expertise is available in topics suchas relational and multidimensional databases, connectivity, databasedesign tools, and customized embedding technology.

Consulting

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More Information

IndexI

installation program 6installing 6

installation program 6requirements 5silent installation 6

M

maintenance mode 9modifying the install 9

R

repairing the install 9

S

silent installation 6command line 7parameters 7

U

uninstalling 9

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Index