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Supply Chain Insights LLC Copyright © 2016, p. 1
Cross-Survey Analysis
Summary Charts2012-2015
Supply Chain Insights LLC Copyright © 2016, p. 2
Agenda
I. Study OverviewII. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 3
Study Overview
Supply Chain Insights LLC Copyright © 2016, p. 4
28 Surveys Included in the Analysis
Supply Chain Insights LLC Copyright © 2016, p. 5
Majority Are Manufacturers;Respondents Report Nearly $5B in Revenue on Average
Supply Chain Insights LLC Copyright © 2016, p. 6
Respondents Primarily Split BetweenProcess and Discrete Industries
Supply Chain Insights LLC Copyright © 2016, p. 7
Those in Process Industries Are More Likely to Have aSupply Chain Organization and Center of Excellence
Supply Chain Insights LLC Copyright © 2016, p. 8
Those in Process Industries Report Greater Pain withData, Visibility, Strategy, Executive Understanding
and Software Usability
Supply Chain Insights LLC Copyright © 2016, p. 9
Respondents Report an Average of 5 ERP Instances
Supply Chain Insights LLC Copyright © 2016, p. 10
Those with More ERP Instances Are More Likely to Use More B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 11
Those with More ERP Instances Are More Likely to Describe Their Supply Chain as Reactive, Slow and
Uncontrollable
Supply Chain Insights LLC Copyright © 2016, p. 12
Agenda
I. Study Overview
II. Supply Chain OrganizationIII. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 13
Over Eight-In-Ten Have a Supply Chain Organization; 14 Years on Average
Supply Chain Insights LLC Copyright © 2016, p. 14
Those with a Supply Chain Organization Are More Likely to Be in a Process Industry and to Have a Center of Excellence
Supply Chain Insights LLC Copyright © 2016, p. 15
Seven-in-Ten Say Supply Chain Reports to C-Level or President
Supply Chain Insights LLC Copyright © 2016, p. 16
Top Functions Reporting into Supply Chain:Supply/Demand Planning, Inventory, Logistics,
Distribution & Procurement
Supply Chain Insights LLC Copyright © 2016, p. 17
Top Five Elements of Business Pain:Volatility, Alignment, Data, Talent, Visibility
Supply Chain Insights LLC Copyright © 2016, p. 18
Those Who Report Demand/Supply Volatility Is AmongTop Five Pains Also Report More Functions Reporting
Into the Supply Chain
Supply Chain Insights LLC Copyright © 2016, p. 19
Those Who Report Demand/Supply Volatility Is AmongTop Five Pains Also Report Less Visibility Into First Tier
Suppliers and Extended Network Order Management
Supply Chain Insights LLC Copyright © 2016, p. 20
Those Who Report Alignment Is Among Top Five Pains Are More Likely to Have Higher Revenue
and Be in a Process Industry
Supply Chain Insights LLC Copyright © 2016, p. 21
Those Who Report Alignment Is Among Top Five Pains Are More Likely to Describe Their Supply Chain as Cautious
and Inside-Out
Supply Chain Insights LLC Copyright © 2016, p. 22
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain DescriptorsIV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 23
Top Supply Chain Descriptive Challenges:Tactical, Cautious, Room for Improvement
Supply Chain Insights LLC Copyright © 2016, p. 24
Those Who Consider Their Supply Chain to Be “Aligned”Are More Likely to Have a Supply Chain Organization
and Center of Excellence
Supply Chain Insights LLC Copyright © 2016, p. 25
Those Who Consider Their Supply Chain to Be “Working Well”Are More Likely to Have a Supply Chain Organization
Supply Chain Insights LLC Copyright © 2016, p. 26
Greatest Improvements in Supply Chain Descriptors: Modern & Global
Supply Chain Insights LLC Copyright © 2016, p. 27
Most Desirable Supply Chain Descriptors:Global, Working Well, Aligned, & Proactive
Supply Chain Insights LLC Copyright © 2016, p. 28
Those in Process Industries Are More Likely to Desire an “Outside-in” Supply Chain Than Discrete Industries
Supply Chain Insights LLC Copyright © 2016, p. 29
Areas for Improvement: Proactive, Working Well, Fast, Strategic, Modern, Agile and Aligned
Supply Chain Insights LLC Copyright © 2016, p. 30
Greatest Gains Needed to Reach Desired State:Strategic, Proactive, Working Well
Supply Chain Insights LLC Copyright © 2016, p. 31
Greatest Gaps Between Past and Desired State:Modern, Proactive, Working Well
Supply Chain Insights LLC Copyright © 2016, p. 32
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of ExcellenceV. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 33
Four-in-Ten Have a Center of Excellence
Supply Chain Insights LLC Copyright © 2016, p. 34
Those with a Center of Excellence Are More Likelyto Be in Process Industry and Have a Supply Chain
Organization
Supply Chain Insights LLC Copyright © 2016, p. 35
Those with a Center of Excellence Are More Likely to Report Higher Team Alignment and Supply Chain Agility
Supply Chain Insights LLC Copyright © 2016, p. 36
Nearly Two-Thirds of Those with a Supply Chain Center of Excellence Report It Is Effective
Supply Chain Insights LLC Copyright © 2016, p. 37
Those with an Effective Center of Excellence HaveFewer Functions Reporting to the Supply Chain
Supply Chain Insights LLC Copyright © 2016, p. 38
Center of Excellence Areas for Improvement:Network Design, Inventory, Best Practices, S&OP
Supply Chain Insights LLC Copyright © 2016, p. 39
Most Important Center of Excellence Functions:Supply Chain Planning, Goals, Strategy, Metrics
Supply Chain Insights LLC Copyright © 2016, p. 40
Greatest Performance Gaps for Center of Excellence: Supply Chain Planning and S&OP
Supply Chain Insights LLC Copyright © 2016, p. 41
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain AgilityVI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 42
Nearly Four-in-Ten Report Their Supply Chain Is Agile
Supply Chain Insights LLC Copyright © 2016, p. 43
Nearly Three-Quarters Report Supply Chain Is More AgileThan Five Years Ago; One-Third Say More Than One Year Ago
Supply Chain Insights LLC Copyright © 2016, p. 44
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations PlanningVII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 45
Nearly All Report That S&OP Is Importantto Improving Supply Chain Agility
Supply Chain Insights LLC Copyright © 2016, p. 46
Four-in-Ten Report Their S&OP Process Is Effective
Supply Chain Insights LLC Copyright © 2016, p. 47
Those with an Effective S&OP Process Have MoreFunctions Reporting into the Supply Chain
Supply Chain Insights LLC Copyright © 2016, p. 48
Approximately One-Third Consider Company Good atS&OP Abilities
Supply Chain Insights LLC Copyright © 2016, p. 49
Not Having Supporting Technologies IsLargest Challenge in Building Effective S&OP
Supply Chain Insights LLC Copyright © 2016, p. 50
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team AlignmentVIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 51
Greatest Opportunity for Alignment:Finance & IT, Operations & IT and Marketing & Finance
Supply Chain Insights LLC Copyright © 2016, p. 52
Manufacturing & Procurement and Sales & Marketing Are Among Most Important to be Aligned and Most Aligned
Supply Chain Insights LLC Copyright © 2016, p. 53
Greatest Gap in Alignment vs. Importance:Sales & Operations
Supply Chain Insights LLC Copyright © 2016, p. 54
Those with Sales-Operations Alignment Experience LessPain with Visibility and Change Management
Supply Chain Insights LLC Copyright © 2016, p. 55
Only One-Fifth Believe They Manage TalentBetter Than Their Peers
Supply Chain Insights LLC Copyright © 2016, p. 56
Those Who Manage Supply Chain Talent the Same orBetter Than Peers Are More Likely to Have a Supply
Chain Organization
Supply Chain Insights LLC Copyright © 2016, p. 57
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain VisibilityIX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 58
Visibility Areas for Improvement:Order Management, First Tier Suppliers, Third-Party Logistics
Supply Chain Insights LLC Copyright © 2016, p. 59
Most Important Areas of Visibility:Transactions, Transportation & Manufacturing
Supply Chain Insights LLC Copyright © 2016, p. 60
Greatest Gaps in Visibility Performance:Transportation, Order Management, Third-Party Logistics
Supply Chain Insights LLC Copyright © 2016, p. 61
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of DataX. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 62
Most Common Types of Data:Supply Chain Visibility, Product Traceability,
Sentiment Data from User Comments, & Mobile Apps
Supply Chain Insights LLC Copyright © 2016, p. 63
Data Types in Need of Improvement:Geo Location, Mobile Apps, and Internet of Things
Supply Chain Insights LLC Copyright © 2016, p. 64
Most Important and Best Performing Data:Product Traceability, Supply Chain Visibility
Supply Chain Insights LLC Copyright © 2016, p. 65
Greatest Performance Gaps in Data Types:Supply Chain Visibility, Product Traceability, & Mobile apps
Supply Chain Insights LLC Copyright © 2016, p. 66
Agenda
I. Study Overview
II. Supply Chain Organization
III. Supply Chain Descriptors
IV. Centers of Excellence
V. Supply Chain Agility
VI. Sales & Operations Planning
VII. Team Alignment
VIII. Supply Chain Visibility
IX. Types of Data
X. B2B Solutions
Supply Chain Insights LLC Copyright © 2016, p. 67
Phone/Email/Fax/Mail Is Most Common B2B Solution
Supply Chain Insights LLC Copyright © 2016, p. 68
B2B Solutions in Need of Improvement:Spreadsheets and EDI/XML
Supply Chain Insights LLC Copyright © 2016, p. 69
Most Important B2B Solutions:Phone/Email/Fax/Mal and EDI/XML
Supply Chain Insights LLC Copyright © 2016, p. 70
Greatest Gap in B2B Solution Performance:Phone/Email/Fax/Mail
Supply Chain Insights LLC Copyright © 2016, p. 71
Nearly Half Report IT Projects MeetLine-of-Business Leaders’ Objectives
Supply Chain Insights LLC Copyright © 2016, p. 72
Those Who Report IT Meets LOB Needs Are More Likely toHave the Supply Chain Leader Report to the President
Supply Chain Insights LLC Copyright © 2016, p. 73
Those Who Report IT Meets LOB Needs Are More Likely toUse Enterprise Web Portals and Business Networks