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02.06.2015 1
Miteinander kommunizieren.Erfolgreich zusammenarbeiten.Weltweit.
Communicating with each other.Working together successfully.Worldwide.
… customer benefit
… learn to communicate and interact with colleagues and businesspartners from other cultures.… work and act successully in international business life.… receive tailored preparation and education.
… high-grade trainings, coachings and consulting.… an encompassing pool of trainers. … innovative and effective e-learning.… a 24/7 available online-portal.
… can rely on our quality.… have less hassle.… can choose dates freely. … needn‘t concern yourself with the organisation.… have one person of contact.
Employees ofinternational enterprises …
Through …
You …
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customerrequirements
pool of trainers· experience· concepts· quality features· evaluation
Apposite solution made up of:training, workshop, individual training, coaching, consulting, 24/7-online-support, e-learning, blended learning, gamification etc.
… for our customers
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For every intercultural service we offer the apposite expert.
… our experts
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Encompassing … … for more than 120 countries.… selection that matches the request.… certainty and promptness.… multiple set of trainers for countries in focus.
Quality-management … … thorough selection process –„hand-picked“.… „the best experts available“.… quality tool „Trainer-Navigator“ for apposite
rating.
… our pool of trainers
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02.06.2015 6
… Merging established procedureswith innovation.
Bildquelle: ©istock.com/rzoze19
24/7-online-support Web portal: More than 400 country- and topic-specific films and articles, link tips, microlearningas well as a 24h-hotline are available at anytime.
E-Learning Country- and topic-specific e-learning coursesallow flexible and modular learning. Establishing competences – plain and simple.
Presence training Focused further training with practicalrelevance.
Blended Learning Establishing competences for the long term bycombining several ways of teaching.
… Merging established procedures with innovations
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The online-platform www.crossculture-academy.com can be used as a work of reference and provides effective 24/7 online-support – worldwide:
Information portal with more than400 country- and topic-specificvideos and articles
Checklists and link tips Intercultural internet-hotline Microlearning with Culture Clues Online-coaching-modules
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… E-Learning
… E-Learning
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E-Learning-courses (web based trainings)Country-specific wbts for many cultures and countries
Variety of mediaTexts, films, animations
Quiz unitsEasy to handle through our modern learnmanagement system
24/7-Online-UnterstützungIs automatically included for threemonths in every course/for everyparticipant.
… E-Learning
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… from the e-learning-courses
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… from our e-learning-courses
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… from our e-learning-courses
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… from our e-learning-courses
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… Gamification
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1) Read the question. 2) Play the video. 3) Choose an answer.
4) Play against other players. 5) Get your real-time results.
Participant orientation
Analisys of requirements: Questionnaire/ phone call/ beginning of training
Knowledge transfer Information on country and culture Own culture and foreign culture / ethnocentrism / stereotypes / how we learn Country-specific knowhow: etiquette, leadership, meetings, hierarchy etc.
= depending on participant‘s requirement
Reflection Transfer to own life and work situation
Competences Practice and try out
Methodology Input, working documents, exercises, role playing games, script, case studies etc.
… Presence training/Blended learning
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approx. 400 videos & articles
e-mail-impulses / microlearning
gamificationexpert-hotline
webinars
blended-learning-package
presence training & coaching
interactive expat-coaching-modules
web based trainings
02.06.2015 19
Overcoming obstacles. Mastering challenges.Everywhere.Always.
Bildquelle: ©veer.com/Mikhail
Dudarev
change.project gmbh
crossculture academy
Filderstraße 45
70180 Stuttgart
Fon: +49.711 722 468-44
Fax: +49.711 722 468-45
www.crossculture-academy.com
Contacts in Ukraine
Viktoriya Kravchenko
+38 093 168 5675
Marina Trepova
+38 067 220 88 86