. Tourism Department Reference Guide Prepared by: Tourism Department October 2008 Galileo - ABACUS DSI - 1 - 1. KEYB OA RD MA P PING Main Key Bo a r d ~OPT ` FLD ! 1 AVAIL @ 2 FLIFO # 3 GFAX $ 4 FAX % 5 RMKS ^ 6 RCVD & 7 TKT * 8 TL ( 9 FONE ) 0 SEG _ = - - + + = * ← Backspace Clear CLEAR-ALL |← Tab →| Q W CLNDR E R T Y U UMSG I I-SAB O P PROG { [ [ ⌧ CHNG } ] ] ↵ RETRN | \ \ § END-ITEM Caps Lock A S SPLIT D F FULL G CONFG H HELP J K KYBD L : : ; ← ERASE " ‡ ' CROSS OF LORRAINE Print-Enter Enter Shift Z X C CALC V CLSVC B N M MONTR < , NEW# > . CSS ? / SLASH Shift CTRL ALT SPACE BAR ALT CTRL Keteranga n : ⌧ = Change § = End Item (biasa disebut Dollar) ¥ = Cross of lorraine (biasa disebut Endi ) * = Display
Transcript
.Tourism Department Reference Guide
Prepared by: Tourism DepartmentOctober 2008
Galileo - ABACUS DSI - 1 -
1. KEYBOA RD MAP PING
Main Key Boa rd
~OPT
` FLD
!1AVAIL
@2FLIFO
#3GFAX
$4FAX
%5RMKS
^6RCVD
&7TKT
*8TL
(9FONE
)0SEG
_ =- -NAME
+ += *DSPL
← BackspaceClearCLEAR-ALL
|←Tab
→|
Q W
CLNDR
E R T Y U
UMSG
I
I-SAB
O P
PROG
{
[ [ ⌧ CHNG
} ]] ↵RETRN
| \
\ §END-ITEM
CapsLock
A S
SPLIT
D F
FULL
G
CONFG
H
HELP
J K
KYBD
L : :; ←ERASE
" ‡'CROSS OF LORRAINE
Print-Enter
Enter
ShiftZ X C
CALC
V
CLSVC
B N M
MONTR
<,NEW#
>.CSS
?/SLASH
Shift
CTRL ALT SPACE BAR ALT CTRL
Keterangan :⌧ = Change
§ = End Item (biasa disebut Dollar)
¥ = Cross of lorraine (biasa disebut Endi )
* = Display
2. AGENT SIGN IN
Abacus system mempunyai 6 area kerja untuk sine-in, terdiri dari area A, B, C, D, E, dan F.
Keuntungan mempunyai lebih dari satu area adalah:
o Agent dapat membuat transaksi yang berbeda secara bersamaan tanpa mempengaruhi
transaksi yang lain.
o Lebih dari satu user dapat sine in dalam satu computer
Format entry : SI (number) min. 2 max. 6 characters
Contoh : SI3234 (Enter)
Response:
AGENT SIGN IN1 2 3
CURRENT PASSCODE < xxxxxxxx > ID <003234> SUF <L6N8>4 5 6
Untuk melihat market Abacus di negara mana saja, formatnya :
Y/MKT
Kemudian kita ambil Market negara mana yang kita inginkan :
Y/MKT/ID1
Untuk melihat General News di Abacus, Formatnya :
Y/AAI/SYS/P2
Untuk melihat Partisipasi Airline-airline yang tergabung di Abacus :
Y/SYS
7 DECO DE AND ENCODE
No Description Decode Encode
1. City W/*FRA W/-CCFRANKFURT
2. Airlines W/*JL W/-ALJAPAN AIRLINES
3. Equipment W/EQ*D10 W/EQ-BOEING
4. Travel Agent W/*V3S8 W/-TAKUTA CEMERLANG
5 Country HCCC/TW HCCC/AUSTRALIA
6 Airport -- 0 -- W/-APCHIANG MAY
Reference: F*FOX/ENCODE/DECODE
8. SCH E DULE DISPLAY
Format: SSUBSIN
Response :
SUBSIN29AUG WED SUB/Z 7 SIN/ 11BO 396 Y SUBSIN 1250 1605 73S 02SQ 133 P A F J D Y Q N SUBSIN 1240 1550 313 M 0
M H K3SQ 135 P A F J D Y Q M SUBSIN 1750 2100 313 M 0 X14
H K4GA 842 C Y M L V SUBSIN 0725 1040 734 B 05GA 315 C Y M L V SUBCGK 1400 1520 734 S 06SQ 159 P A F J D Y Q N SIN 1700 1930 744 M 0
M H K
Additional Formats
Format Example Description
S23NOVJKTSIN Date specific display
S29NOVSINAMS9A Schedule display by departure time
S2DECHKGEWR/8A Schedule display by arrival time
S25JANSINNRT‡JL Specific carrier display
S* Display more schedule
S20DEC Schedule date change
SR Schedule Return same date
SR¥7 Schedule Return 7 days ahead
Reference F*FOX/SCHEDULE/DISPLAY
F*FOX/EXTENDED/SCHEDULE
9. VERIFY FLIGHT INFORMATION
Tujuan : untuk mengetahui informasi dari suatu penerbangan.
Melihat informasi dari suatu penerbangan di abacus bisa dengan 3 cara yaitu :
1. From Flight Number V*Flight Number
2. From Availability display VA*Line number
3. From Itinerary VI*Segment number
Berikut salah satu contoh response dari Flight Information
Entry : V*GA868
21DEC DPTR ARVL MEALS EQP ELPD ACCUM MILES SM CGK SIN 0830 1105 S 734 1.35 1.35 557 N DEP-TERMINAL TWO ARR-TERMINAL 1SIN SGN 1150 1250 L / 2.00 4.20 679 N DEP-TERMINAL 1
Additional formats
Format Example Description
VA*1/2 Verify from CPA (lines 1 and 2)
VI*3 Verify from itinerary – one segment
VI*1/3 Verify from itinerary – multiple segment
VI* Verify from Itinerary – all segments
V*SQ2/20NOV Verify details of a specific flight
Reference : F*FOX/VERIFY/FLIGHT
10. AIR AVAILABILITY
10.1 DISPLAY I N G CITY PAIR A V AIL A BILITY (CPA)
Penjelasan. Memberikan informasi mengenai availability yang ada dari semua airlines
participant yang ada di Abacus system .
Format: 1(date)(departure city)(arrival city)(departure time Optional)
1
2 3 4 5
Code Description
1Header lines – Date availability request, day of the week, originating city/time zone,
destination city/time zone, time difference between origin/destination cities.
2 Aircraft type
3 Meal served – If blank, no meal is served
4 Number of stops – O is non-stop flight
5 Communication link codes-DC=Direct Connect Sell,DCA=Direct Connect Availability
Meal Codes : DU * / SPM
Codes for Days of the week
1 = Monday 2 = Tuesday 3 = Wednesday 4 = Thursday
5 = Friday 6 = Saturday 7 = Sunday
10.1.1 Shortcuts ent r y for Ci t y Pair Availability
Format Example Description
1* Display more availability
1*OA Display original availability
1*R Redisplay last availability
1*9A Request alternate time
1*/6P Request more availability by arrival time
1‡1 Availability date change forward (max 30 days)
1-1 Availability date change backward
1-1*8P Combined entry for date/time change
1‡SQGAQF Request specific carriers
1‡*QF Exclude specific carriers
1*AHKG Change arrival city
1‡SQ Request specific carriers
125NOVCGKAMS9A-B Request CPA by class of service
1-M Change class of service requested
Reference: F*FOX/CITY/PAIR/AVAIL.
10.2 DISPLAYING DIRECT ACCESS AVAILABILITY
Example Entry: 125NOVS U BSI N GA
Response:25NOV SUN SUB/Z 7 SIN/ 1GA RESPONSE13GA 842 C9 Y9 M9 L9 V9 SUBSIN 0730 1045 734 014GA 323 C9 Y9 M9 L9 V0 SUBCGK 1800 1920 734 015 GA 832 C9 Y9 M9 L9 V2 SIN 2035 2310 733 016 GA 301 C9 Y9 M9 L9 V0 SUBCGK 0600 0720 734 017 GA 858 C9 Y9 M9 L9 V9 SIN 0845 1120 747 018 GA 307 C9 Y9 M9 L9 V0 SUBCGK 0900 1020 734 019 GA 826 C9 Y9 M9 L9 V9 SIN 1145 1420 733 020 GA 311 C9 Y9 M9 L9 V0 SUBCGK 1200 1320 734 021 GA 828 C9 Y9 M9 L9 V9 SIN 1500 1735 733 0
10.2.1 Shortcuts Entr y Direct Access Availabilit y:
Format Description
125NOVSINLAXNWDisplay a NW direct access availability SIN to LAX on the 25th of November
1* Display more availability in Direct Access
1AAChange last availability display to a Direct Access availability for AA.
1*OA Display original availability request
1R Display reverse availability from the last Direct Access availability
1R10DEC Display reverse availability for future date
1. Click on to retrieve the Air Availability mask: -
2. Fill up accordingly, then click on to retrieve the following host response.
StepStep 2:2: BookBook anan AirAir SegmentSegment
1. Click on the class of service to retrieve the Air Sell mask.
2. Fill up accordingly, then click on to retrieve the following host response.
StepStep 3:3: CreateCreate && CompleteComplete aa PNRPNR
1. Click on to retrieve the following mask to create a FIT PNR: -
2. Fill up accordingly, then click on to generate the followingPNR creation commands: -
3. Click on to end transaction and generate an email message to the passenger to retrieve the booking from Virtually There.
1919 CUECUE CARDCARD HOTELHOTEL
StepStep 1:1: SHOPSHOP
1. Click on to retrieve the Hotel Listing mask (by Airport/City): -
2. Fill up accordingly, then click on to retrieve the hotel listing.
StepStep 2:2: LOOKLOOK
1. Click on the desired hotel line number, which is the blue text (a.k.a.WhizModed text) – as shown by the red box to retrieve the hotel description.
2. Click on the desired rate line number, which is the blue text (a.k.a.WhizModed text) – as shown by the red box to retrieve the hotel ratedetails.
StepStep 3:3: CHECKCHECK
1. Click on on the following mask to retrieve the Hotel RateRule.
2. Click on the desired hotel rate rule line number, which is the blue text(a.k.a. WhizModed text) – as shown by the red box to book the hotel room.
StepStep 4:4: BOOKBOOK
1. Click on on the following mask and the Hotel Sell mask will appear.
2. Fill up accordingly, then click on on the following mask.
The following host commands will be generated: -
3. Enter the phone and received from fields respectively as follows: -
4. Click on
to input the passenger’s email address.
5. Fill up accordingly, then click on to generate the following entries.
6. Click on to view the created PNR as follows: -
7. Click on to end transaction and generate an email message to the passenger to retrieve the booking from Virtually There.
20 CUE CARD CAR
StepStep 1:1: SSHHOPOP
1. Click on
to retrieve the mask: -
2. Fill up accordingly, then click on to retrieve the car listing.
StepStep 2:2: LOOKLOOK
1. Click the desired car line number, which is the blue text (a.k.a.WhizModed text) – as shown by the red box to retrieve all the rates available for the specific car vendor.
StepStep 3:3: BOOKBOOK
2. Click on the “KM” column for the chosen car type line number, which is the blue text (a.k.a. WhizModed text) – as shown by the red box, to retrieve the car sell mask.
Note: To check the Car Rate Rule, simply click on the “DAILY” column of the chosen car type (e.g. as shown in the dotted box), which is the blue text (a.k.a. WhizModed text).
3. Fill up the following mask accordingly, then click on .
4. The following host response will be generated: -
4. Enter the phone and received from fields respectively as follows: -
5. Click on
address.to input the passenger’s email
6. Fill up accordingly, then click on to generate the following entries.
7. Click on to view the PNR created as follows: -
7. Click on to end transaction and generate an email message to passenger to retrieve the booking from Virtually There.
21 CUE CARD TRAVEL SECURE
StepStep 1:1: RetrieveRetrieve aa ReservationReservation
1. Click on
to retrieve the mask: -
2. Fill up accordingly, then click on to retrieve the relevantPNR.
Note: -* Step 1 is optional (required if creating an insurance segment for an existing PNR).* Most insurance vendors require at least 2 lines of client address to bepresent in the PNR prior to the creation of an insurance segment.
1. Key in the entry INS/<Insurance Vendor’s 2 letter code>/N<Passenger Relate> as follows to bring out the Host Mask to book an insurance segment.
2. Select the option “Book” and indicate the “Insurance Plan Type” (as per information from the insurance vendor), before hitting the “Enter” key on the keyboard to navigate to the next screen.
3. Input the “Pax Type”, “Birthdate” and “Govt/ID” before hitting the“Enter” key on the keyboard to navigate to the next screen.
4. Input the “Passenger Gender”, “Emergency Contact Name” and “Contact Phone Number”, including the country/city code for the contact number before hitting the “Enter” key on the keyboard to navigate to the next screen.
5. Complete all the fields on this screen before hitting the “Enter” key on the keyboard to navigate to the next screen.
6. Complete this screen should you have available information. If not, hit the “Enter” key on the keyboard to navigate to the next screen.
7. Input the “Payment Info” as CA before hitting the “Enter” key on the keyboard to navigate to the next screen.
8. The following host response will be generated.
9. Click on
to input the passenger’s email address.
10. Fill up accordingly, then click on to generate the following entry.
11. Enter in the name of the person from whom the reservation was requested.
12. Click on to view the PNR created as follows: -
13. Click on to end transaction and generate an email message to the passenger to retrieve the booking from Virtually There
