Cs1000 Release 5

1

Nortel CS1000 → Release 5.0UPGRADES

Peter Vronsky

Bell Canada

2

Module Agenda Overview

•Upgrade Overview• Supported Upgrades• Software Simplification• Upgrade path overview• Allowed Upgrades and

Expansions• Enterprise Configurator and

Upgrades• OrderPro

•Meridian 1 TDM Upgrades• Option 11/11E/11C• Option 21/21E/51• Option 51/51C/61/61C/71/81/81C

•Meridian 1 to CS1000 IP Upgrades• Option 11C• Option 11/11E• Option 21/21E/51s• Option 51/51C/61/61C/71/81/81C

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Module Agenda Overview

• CS1000 Upgrades• CS1000M Chassis and Cabinets• CS1000S• CS1000M SG and MG• CS1000E

• Branch Upgrades • MG1000B Upgrades• MG1000B Supported Software Releases• SRG and Release 5 Compatibility

• Applications Compatibility

• Enterprise Configuration Management Signaling Server considerations

4

Supported Upgrades

• All Meridian 1 and CS1000 systems can be upgraded to Release 5—hardware requirement vary by system type• Some only require software upgrades• Others require memory, Fiber Network Fabric or processor

upgrades

• All CS1000 systems can now be optionally equipped with redundant hot standby CPUs—even small systems

• Meridian 1 systems with IP Line must be upgraded to CS1000, IP trunk is still supported on Meridian 1

• Direct in-line software conversion is supported from Release 23 and higher

• If Telephony Manager is desired, it must be TM Release 3.1 for Concurrency with Release 5.0

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Software Simplification

Premium Service Package

combined

Enhanced Service Package

• The current five software service levels are now collapsed into two levels

Level 1 - Business Services

Level 2 - Enhanced Business Services

Level 3a - Advanced Call Center Services

Level 3b - Advanced Network Services

Level 4 - Premium Network Services

• When a system is upgraded, it will automatically receive the appropriate new software service level

combined

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Upgrade Path Overview

From To R5.0 ResultMeridian 1 Opt xx Meridian 1 Meridian 1 Opt xx (Same)

M1 11C Cabinet/Chassis CS1000 CS 1000E Cabinet/Chassis

M1 51/51C/61/61C/71/81/81C CS1000 CS 1000M SG/MG

CS 1000M Cabinet/Chassis Migrate CS 1000E Cabinet/Chassis

CS 1000M SG or MG Same CS 1000M SG or MG

CS 1000S Migrate CS 1000E

CS 1000E Same CS 1000E

MG 1000B Same MG 1000B

MG 1000E Same MG 1000E

MG 1000S Migrate MG 1000E

MG 1000T* Migrate MG 1000E or CS 1000E

*Note: May Continue as a MG1000T R4.x Node

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Allowed Upgrades and Expansions

• Release 3 is Sustained, you can add TN’s and features to existing Release 3 systems.

• If customers do not upgrade to Release 5 they must stay on their current release, they can and should upgrade to the latest issue of that release

• All systems prior to Release 3 (including x11 R25 and older) are Retired or End of Life• Upgrades can only be done to Release 5• Expansions require an upgrade to Release 5 first

• Systems on Release 25 and earlier require an OrderPro file to upgrade to Release 5• OrderPro recommended for all upgrades to populate site survey

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Enterprise Configurator and Upgrades

• EC 7.x (7.1) is now available to quote upgrades to Release 5 and Release 4.5 expansions

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OrderPro

• OrderPro is required for Release 25 and earlier systems to convert to the CVSD software structure

• OrderPro is recommended for all upgrades to assist in populating the site survey

• See the EC release notes for each release for the minimum OrderPro release required• Log files can be extracted from earlier version of OrderPro,

but may not have full site survey details

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Meridian 1 System Upgrades

TDM-to-TDM Upgrades

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Meridian 1 Option 11/11E/11C Upgrades

•Option 11C has same Memory and processor vintage requirements as Release 4 and 4.5 except that the MSC (Mini System Controller) card (Option 11C Mini) must be replaced by an SSC (Small System Controller) Card

• Flash Memory Daughterboard requirements have not changed since Release 25, still 48 MB (NTTK13 or NTTK25)

• DRAM memory requirements have not changed since Release 4, still 32MB

•Option 11 and 11E systems upgraded to Release 5 become Option 11Cs

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Legacy Option 11/11E Cabinets

• Main Cabinet• NTAK11BB Option 11E Main cabinet (X11R 20-21)• NTAK11BA Option 11 Main cabinet (X11R 16-18)• Cabinets are compatible with Release 5 with a cabinet upgrade

kit

• NTAK12 Expansion Cabinets• Option 11 had 1 copper connected expansion cabinet maximum• Option 11E had 2 fiber connected expansion cabinets maximum• Expansion cabinets are not compatible with Release 5 and must

be replaced

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Option 11/11E Upgrade Software

• EC will provision the following parts:

• NTE960 System Option 11/11E Upgrade to Option 11C Contains the following:• Main Security Device (Dongle) -Small System• Nortel Communications Server 1000 Enterprise Multimedia

Documentation CD• NTSK01ADE5 SSC Programmed SW Daughterboard (Global) -

Release 5.0• Small Systems Keycode

• The NTSK01ADE5 provides a 48MB Software Daughterboard pre-loaded with the Release 5 software load, this is the same as for a new Option 11C

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Option 11/11E Hardware UpgradeSingle Cabinet

• NTWB09HA Meridian 1 Option 11/11E Upgrade to a single cabinet 11C System Package • NTBK48AAE6 3-Port SDI Cable• NTDK18AA Kit Plastics Upgrade M1 Option 11C Cabinet• NTDK20JA Small System Controller Card - 32MB• NTDK27AA Cable 18 inch Option 11C Ethernet IO Adapter

• Provides a new SSC to replace the Option 11/11E CPU, and a cabinet upgrade kit (new door).

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Option 11/11E Hardware UpgradeTwo Cabinets

• NTWB09JA Meridian 1 Option 11/11E Upgrade to a two cabinet 11C System Package • NTAK11BD Cabinet Option 11C• NTBK48AAE6 3-Port SDI Cable• NTDK18AA Kit Plastics Upgrade M1 Option 11C Cabinet• NTDK20JA Small System Controller Card - 32MB• NTDK27AA Cable 18 inch Option 11C Ethernet IO Adapter

• Provides a new SSC to replace the Option 11/11E CPU, a cabinet upgrade kit (new door) and a new expansion cabinet

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Option 11/11E Hardware UpgradeThree Cabinets

• NTWB09KA Meridian 1 Option 11/11E Upgrade to a three cabinet 11C System Package • 2 - NTAK11BD Cabinet Option 11C• NTBK48AAE6 3-Port SDI Cable• NTDK18AA Kit Plastics Upgrade M1 Option 11C Cabinet• NTDK20JA Small System Controller Card - 32MB• NTDK27AA Cable 18 inch Option 11C Ethernet IO Adapter

• Provides a new SSC to replace the Option 11/11E CPU, a cabinet upgrade kit (new door) and a two new expansion cabinets

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Option 11C Upgrade Software Delivery

• Release 24 and below, Provision:• NTSK01ADE5 SSC Programmed SW Daughterboard

(Global) - Release 5.0• The NTSK01ADE5 provides a 48MB Software Daughterboard

pre-loaded with the Release 5 software load, this is the same as Software Daughterboard that is equipped on a new Option 11C

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Option 11C Upgrade Software Delivery

•Upgrades from Release 25+ two choices• NTSK01ADE5 Option 11C Pre-programmed PCMCIA

Card• Loaded to the existing 48 MB Blank Software

Daughter board by technician on site.• Existing NTTK13 or NTTK25 Option 11C 48MB

Blank Software Daughterboard• N0140428 64MB Compact Flash with PCMCIA

Adaptor (Blank)• Less expensive• Software downloaded from Web site on

technicians PC and copied to Blank PCMCIA Memory Card, then loaded to the Daughter board on site.

• Existing NTTK13 or NTTK25 Option 11C 48MB Blank Software Daughterboard

For multiple site upgrades in a metro area that don’t flash cut together, you can use the pre-programmed or technician loaded blank PCMCIA card from the first system to load the new software onto the remaining systems.

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SSC Memory Requirements M1 Option 11C

• Flash Memory Daughterboard requirements have not changed since Release 25—still 48 MB• NTTK13 or NTTK25

• NTTK13 Flash Memory Daughter boards look very much like the older NTDK81AA and use the same NTDK8101 base circuit card. Some technicians will try to replace them thinking they are the older cards

• Since there was an increased DRAM memory requirement (32MB vs. 16MB) with Release 4, most older installed base systems require DRAM memory upgrades

• Systems shipped since May 2004 are equipped with NTDK20HA or JA with 32 MB DRAM and are compatible• Memory Upgrade kit (NTDK19BA) is available to upgrade DRAM SIMM on

any SSC (except NTDK20AB or NTDK20CA Release 1-5) to 32 MB• Because of the evolution of the NTDK20, simply adding the DRAM memory

upgrade will not automatically convert any SSC into a NTDK20HA

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SSC Upgrades or Replacements for M1

• Older SSC Cards NTDK20AB and NTDK20CA Release 1-5 are not supported on Release 5 and must be replaced with a new NTDK20JA.

• NTDK20AB Release 1-5 cards were originally shipped with systems from August 1996 to May 1997. NTDK20CA cards are NTDK20AB cards upgraded to CA using the NTDK19AA SSC upgrade kit.

• For NTDK20AB/CA Release 6 and higher cards, Provision a NTDK19BA SSC upgrade kit which upgrades it to a CA vintage and 32MB of DRAM memory.

• Card vintage and release can only be determined by physical inspection.

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Upgrades of Legacy Meridian 1 Option 21, 21E, 51 to Option 11C Cabinet

•The most economical upgrade path from any of these systems is to run a new Option 11C Cabinet quote.

•Put in all lines and analog trunks as “wired for” to reuse existing Analog trunk cards as well as Analog and Digital line cards

• Determine cards from Bay face Layout or OrderPro report

•Add new DTI/PRI cards, existing DTI/PRI cards are not compatible

•Add new CallPilot, existing Meridian Mail systems are not compatible.

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Meridian 1 Option 51/51C/61/61C/71/81/81C Upgrades

•Option 61C/81C require CP-PII or CP-PIV processor

• Customers with CP3 (68060), CP4 (68060E) (which were supported on Release 4.5), or earlier must upgrade to CP-PIV

• Option 81C requires Fiber Network Fabric

• Option 51/51C/61 must upgrade to Option 61C with CP-PIV card cage upgrade

•Option 71/81 must upgrade to Option 81C with CP-PIV card cage and FNF (Fiber Network Fabric) upgrade

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Meridian 1 to CS1000 Upgrades

TDM-to-IP Upgrades

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Upgrading a Meridian 1 Option 11C to a CS1000E IP System

•System becomes CS 1000E SA or HA Cabinet or Chassis•SSC (Small System Controller) in main cabinet/chassis is replaced by a Media Gateway Controller (MGC) and new processor(s) added:

• One CP-PM Call Server for Standard Availability (SA)• Two CP-PM Call Servers and Software Option 410 for High

Availability (HA)•Each additional Cabinet/Chassis requires a new Media Gateway Controller (MGC) with appropriate number of DSP Daughterboards•Meridian Mail is not supported and CallPilot must be Release 3 or higher•Contact Center Manager Server and Symposium Call Center Server “Controlled Broadcast” feature using CallPilot is not supported on CS1000E and must be converted to Broadcast RAN licenses and Integrated Recorded Announcement.•Music on Hold/Delay using Conference packs must be converted to Broadcast Music licenses on CS1000E•Add Signaling Server(s)—choice of

• In-Skin CP-PM• HP/IBM COTS

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Converting ITG ISDN Trunks to IP Peer Ports

• Meridian 1’s with ITG Trunk ISMs migrating to CS1000E will be allowed to convert/transfer these ISMs to SIP or H.323 at no charge• For CS 1000M customers upgrading to Rls 5.0, the ITG Trunk ISMs

will be decremented to zero but they will NOT have the option to convert their ISMs because they already had the opportunity to do so earlier

• The prompt “Existing ITG ISDN Trunks to be upgraded to IP Peer Ports” on the trunks screen is missing from CS1000E Migrations, this has been identified as a Bug ID Q01686958

• EC should see the ITG ISDN ISM’s from software history and allow you to convert them to H.323 or SIP

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Upgrading a Meridian 1 Option 11/11Eto a CS1000E IP System

•System becomes CS 1000E SA or HA Cabinet

•SSC (Small System Controller) in main cabinet/chassis is replaced by a Media Gateway Controller (MGC) and new processor(s) added:

• One CP-PM Call Server for Standard Availability (SA)• Two CP-PM Call Servers and Software Option 410 for

High Availability (HA)

•Additional cabinets are replaced with new MG1000Es

•Meridian Mail is not supported

•Contact Center Manager Server and Symposium Call Center Server “Controlled Broadcast” feature using CallPilot is not supported on CS1000E and must be converted to Broadcast RAN licenses and Integrated Recorded Announcement.

•Music on Hold/Delay using Conference packs must be converted to Broadcast Music licenses on CS1000E

•Add Signaling Server(s), choice of• In-Skin CP-PM• HP/IBM COTS

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Release 4.5 and Earlier Architecture

•Cabinets were connected via 10M fiber or 100BaseTX or 100BaseFX at a digital backplane level

•Codec’s were not involved between cabinets because it was just a mapping of digital backplane to IP packets

•TDM to TDM calls between cabinets did not require a codec (DSP resource)

VPS

CE-MUX/DS-30X Bus CE-MUX/DS-30X Bus

VPS

VPSV

PS

10M fiber or

100BaseT or

100BaseF

SSC SSC or Fiber Receiver

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Release 5 Architecture

•Each cabinet now becomes an island with it’s own resources

•The connection between cabinets is IP, but at a gateway level, not a backplane level

•All TDM calls (media paths) between cabinets must use a codec (DSP resource) to encode the digital voice into G.711 packets

VPS

CE-MUX/DS-30X Bus CE-MUX/DS-30X Bus

VPS

VPSV

PS

100BaseT

G.711MGC

DSP db

MGC

DSP db

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CS 1000E Standard Availability SystemNon Redundant

What’s Under the hood?• In skins Signaling Server • In skins Call Server• CP PM used for both CS and SS• DSP located on Media Gateway

Controller MGC

Signaling Server applications (may be deployed either stand alone or co-resident – based engineering):

• H.323 Gatekeeper• NCS

SIP RDS• H.323/ SIP GW• Unistim TPS (IPL)• PD Application• Element Manager

** Option to use HP or IBM COTS for SS applications

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CS 1000E High Availability SystemRedundant

What’s Under the hood?• In skins Signaling Servers• In skins Call Servers• CP PM used for both CS and SS• DSP located on Media Gateway

Controller MGC

Signaling Server applications (may be deployed either stand alone or coresident – based engineering):

• H.323 Gatekeeper• NCS

SIP RDS• H.323/ SIP GW• Unistim TPS (IPL)• PD Application• Element Management


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CS 1000E Cabinet Option

Both Standard Availability and High Availability options are supported

MG 1000E Cabinet

What’s Under the hood?• In skins Call Server• In skins Signaling Server• CP PM used for both CS and SS• DSP located on Media Gateway

Controller MGC


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Upgrading a Legacy Meridian 1 Option 21, 21E, 51 to a CS1000E IP System

•The most economical upgrade path from any of these systems is to run a new CS1000E quote.

•Put in all lines and analog trunks as “wired for” to reuse existing Analog trunk cards as well as Analog and Digital line cards

• Determine cards from Bay face Layout or OrderPro report

•Add new DTI/PRI cards, existing DTI/PRI cards are not compatible

•Add new CallPilot, existing Meridian Mail systems are not compatible.

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Upgrading a Meridian 1 Option 51/51C/61/ 61C/71/81/81C to a CS1000M IP System

•System becomes CS1000M SG or MG

•Option 61C/81C upgrades require CP-PII or CP-PIV processor

• Customers with CP3 (68060), CP4 (68060E) (which were supported on Release 4.5), or earlier must upgrade to CP-PIV

• Option 81C upgrades require Fiber Network Fabric

•Option 51/51C/61 must upgrade to CS1000M SG with CP-PIV card cage upgrade

•Option 71/81 must upgrade to CS1000M MG with CP-PIV card cage and FNF (Fiber Network Fabric) upgrade

•Add Signaling Servers, choice of• In-Skin CP-PM• HP/IBM COTS

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CS1000 Upgrades

IP-to-IP Upgrades

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Upgrading of a CS1000M Cabinet and Chassis to a CS1000E System

•System becomes CS 1000E SA or HA Cabinet or Chassis•SSC (Small System Controller) in main cabinet/chassis is replaced by

• One CP-PM Call Server for Standard Availability (SA)• Two CP-PM Call Servers and Software Option 410 for High

Availability (HA)•Each additional Cabinet/ Chassis requires a new Media Gateway Controller (MGC)

• Existing Media Cards can be reused or replaced by DSP Daughterboard to gain slots

•Existing ISP 1100 Signaling Server requires upgrade to 1 GB of memory•Meridian Mail is not supported and CallPilot must be Release 3 or higher•Contact Center Manager Server and Symposium Call Center Server “Controlled Broadcast” feature using CallPilot is not supported on CS1000E and must be converted to Broadcast RAN licenses and Integrated Recorded Announcement.•Music on Hold/Delay using Conference packs must be converted to Broadcast Music licenses on CS1000E•If adding Signaling Server(s), choice of


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CS1000M SG and MG Upgrades

•CS1000M SG and MG require CP-PII or CP-PIV processor

• Customers with CP3 (68060), CP4 (68060E—which were supported on Release 4.5—or earlier must upgrade to CP-PIV

• Option 81C requires Fiber Network Fabric (IGS no longer supported)

•Existing ISP 1100 Signaling Server requires upgrade to 1 GB of memory

•If adding Signaling Server(s)—choice of• In-Skin CP-PM• HP/IBM COTS

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CS1000S to CS1000E Upgrades

•Separate Call Server with SSC card is decommissioned

•The SSC (Small System Controller) modules in each of the MG1000S Chassis are replaced by a new Media Gateway Controller (MGC)

• One of the MG1000 Chassis will be designated to house the Primary Call Server• One CP-PM Call Server for Standard Availability (SA)

• For High Availability a second MG1000 Chassis will be designated to house a second CPPM for HA Call Server

• Two CP-PM Call Servers and Software Option 410 for High Availability (HA)

•SSC Call Processor in each MG1000S chassis is replaced by a new Media Gateway Controller (MGC) and becomes a MG1000E

• CPPM Alternate Call Servers added as required for N-Way Redundancy

•Existing Media Cards can be reused or replaced by DSP Daughterboard to gain slots


•CallPilot must be Release 3 or higher

•If adding Signaling Server(s)—choice of• In-Skin CP-PM• HP/IBM COTS

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CS1000E Upgrades

•No upgrade to existing CP-PII/CP-PIV processor or memory is required

•Optional upgrade to CP-PM Modules—it would be necessary to decommission the two Motorola Chassis with CP-PII/CP-PIV processor and swap out all of the SSC Gateway Controllers with the new MGC Cards


•Increased maximum number of MG1000Es within a single CS1000E System from 30 to 50 gateways

•Existing MG1000Es can continue to use the existing Small System Controllers* (SSCs) only with CP-PII/CP-PIV Processors

• Hybrid Solutions will be supported where some of the MG1000E Gateways will have SSC* Cards in them and some will have MGC Cards off the same CS1000E Call Server

•CallPilot must be Release 3 or higher

*No CeMUX (PRI/T1) Support or Triple Registration for N-Way Redundancy

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Engineering Notes

• In a CS1000E System, the CPPM Call Servers will only work with MGC in the MG1000E—can’t be placed in a chassis with an SSC Card

• Mixing MG1000E with SSC and MGC is only supported in existing CS1000E 4.0 & 4.5 CP-PII/CP-PIV Process Systems upgraded to Release 5

• Automated database conversion occurs when moving from SSC based Call Server to CPPM based Call Server

• New System dongle are issued for systems needing database conversations

• After database conversion, System Dongle moves to MGC

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Options for Upgrading a MG1000TOption #1: Convert to an MG1000E

•MG1000T is no longer required as the MG1000E now supports digital trunks

•Remove existing signaling server

•Replace existing SSC (Small System Controller) card(s) with MGC(s) (Media Gateway Controller) in each of the chassis


•Database for digital trunks must be manually re-entered into the CS1000E system

• Provides simplified management with only one system

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Options for Upgrading a MG1000TOption #2: Migrate to a CS1000E

•Database is migrated from MG1000T• Continue to maintain separate database

•SSC (Small System Controller) in main cabinet/chassis is replaced by

• One CP-PM Call Server for Standard Availability (SA)• Two CP-PM Call Servers and Software Option 410 for

High Availability (HA)•Each Cabinet/ Chassis requires a new Media Gateway Controller (MGC)


•Existing ISP 1100 Signaling Server requires upgrade to 1 GB of memory•If adding Signaling Server(s), choice of


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Options for Upgrading a MG1000TOption #3: Leave MG1000T on current release

• MG1000T’s can remain on current release*** and continue to serve as PSTN gateways

• This is not the recommended option but it is supported

***Note: May Continue as a MG1000T R4.x Node

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Branch Upgrades

MG1000B and Survivable Remote Gateway (SRG)

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MG1000B Upgradeto Release 5

•SSC Call Processor in the main cabinet/chassis is replaced by a new Media Gateway Controller (MGC) and a new CP-PM Call Server is added

• Existing Media Cards may be reused or replaced by DSP Daughterboard to regain I/O slots

•Existing ISP 1100 Signaling Server requires upgrade by 1 GB of memory (2GB of total)

45

MG1000B Upgradeto Survivable MG1000E

•SSC Call Processor in the main cabinet/chassis is replaced by a new Media Gateway Controller (MGC) and a new CP-PM Call Server is added

• Existing Media Cards may be reused or replaced by DSP Daughterboard to regain I/O slots


•Survivable Media Gateway (N-way) feature is then available

•System Decommission process is used to transfer Analog, Digital, CLASS ISM’s the Main.

46

MG1000B Supported Software ReleasesRecommendations

• If the Main Office Call Server is on Release 5.0, the Branch Offices will be able to on Release 5.0, Release 4.5 or Release 4.0.• Release 3 MG1000Bs must be upgraded to Release 5

• It is recommended that the software release on the Branch Office always match the software release on the Main office

• It is possible for the main office Call Server and the MG1000B Core to have different software releases, as long as the main office is running a release that is higher than or equal to that of the branch office

• The MG1000B cannot be a higher software release than the Main

• It is possible to have branch offices running different software releases

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SRGs and Release 5

•BCM 200/400 based SRG 1.0 should be upgraded to SRG 1.5

• Move to Linux OS• Up to 90 IP Users• SRG 1.0 is still supported• Only H.323 for VoIP Trunking

•BCM 50 based SRG 50 1.0 should be upgraded to SRG 50 2.0

• Increase from 32 to 80 IP users• Supports both H.323/SIP trunking

capability• SRG 50 1.0 is still supported

•Further details provided in the CS1000 R5.0 Inter-Operability Module

48

Hardware and Applications CompatibilityChanges from Release 4.5

49

Hardware CompatibilityCards not supported on Release 5

Product Description Order Code Replacement Product

Replacement Order Code

48 Port DLC(11C/CS1000M Chassis)

NTDK16 DLC NT8D02

DTI QPC-472 DLC NT5D12

DTI 2MBOption 51-81

QPC-536 DDP NT5D97

PRI/DTI QPC720 DDP NT5D12

DTI QPC-473 DDP NT5D97

DCHI QPC757 DCHI Daughterboard

NTBK57

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Applications Compatibility

• Generally, only applications that are current or sustained when a release becomes Generally Available (GA) are supported

• See the Product Bulletin for a complete listing of compatible applications

• A key thing to remember for upgrades of CS1000S and CS1000M Cabinet and Chassis systems is that when they become CS1000E systems, some applications are no longer supported that were previously supported or are still supported on CS1000M SG/MG• IP Phone 2004 Phase 0• Traditional Music on Hold/Delay using conference packs• Call Pilot for Contact Center Broadcast announcements• Meridian Mail and CallPilot 2.02

• The next few charts highlight the changes from Release 4.5

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System Compatibility MatrixChanges From Release 4.5

• CallPilot – R2.02 is not supported on CS1000E• Upgrades from CS1000M Cabinet/Chassis or CS1000S to

Release 5 (CS1000E) will require CallPilot to be on R3 or higher

• Meridian Mail is not supported on CS1000E• Upgrades from CS1000M Cabinet/Chassis to Release 5

(CS1000E) will require an upgrade to CallPilot• Still supported on a Meridian 1 System and CS1000M-SG or

CS1000M-MG running Release 5.0

• Traditional Music on Hold/Delay using conference packs is not supported on CS1000E• Upgrades from CS1000M Cabinet/Chassis or CS1000S to

Release 5 (CS1000E) will require Broadcast Music ISM licenses instead

52

System Compatibility MatrixChanges From Release 4.5

• Contact Center Manager Server and Symposium Call Center Server “Controlled Broadcast” feature using CallPilot is not supported on CS1000E• Upgrades from CS1000M Cabinet/Chassis or CS1000S to Release 5

(CS1000E) will require Broadcast RAN ISM licenses and Integrated Recorded Announcement instead

• This is due to DSP resource limitations in the CS1000E• See Product Bulletin PB2006_0312 for more details

• 802.11 Wireless IP Gateway with the Symbol brand telephone sets is no longer supported

• Remote Gateway 9110/IP Adapter is no longer supported

• Remote Gateway 9115/9150 must be at release 1.4.2 or higher (1.4.1 is no longer supported)

• Nortel Agent Greeting Release 2.0 is no longer supported, must be Release 3.0 or higher

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System Compatibility MatrixChanges From Release 4.5—Continued

• IP Phone 2004 Phase 0 sets are supported on the CS1000M SG/MG running Release 5.0

• IP Phone 2004 Phase 0 (original sets) is no longer supported on CS1000E, MG1000B or SRG—IP Phone 2004 Phase 1 or 2 Set is required• Upgrades from CS1000M Cabinet/Chassis, CS1000S, MG1000B or

SRG to Release 5 (CS1000E) will require Phase 0 2004 sets to be replaced

• Integrated Package for Meridian Link (IPML) for MPS 500/1000 is no longer supported

• Business Communications Manager• Must be 200/400/1000 3.7 or 4.0 for networking with CS1000• 3.5 and 3.6 are no longer supported

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• CS2000 must be at SN09—SN07 and SN08 no longer supported for networking with CS1000

• CS2100 must be at SE08—SE07 is no longer supported for networking with CS1000

• Earlier vintages of these products may work, but if there is a problem you must upgrade to the current GA vintage:• Carrier Remote – GA Vintage 7.03• Line-Side T1 - GA Vintage 2.03• Enhanced Line-Side T1 - GA Vintage 3.06

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• Mini Carrier Remote – Recommended Vintage 12.02 or 12.03• Earlier vintages may work, but if there is a problem you must

upgrade to 12.03 or later.• Each MCR LMI, LMX and RMI card must be on Release 12.02 (Nov

2004), 12.03 (Nov 2005) or higher.• NT5D6xBA or CA vintage Mini Carrier Remote cards can be

upgraded using a NT7R76AC MCR Flash Upgrade module• The purpose of this Flash Module is to upgrade the MCR firmware to

Release 06 of the CB vintage, hardware Release 12 for the LMI and the LMX, or Release 11 for the RMI.

• NT5D6xAA vintage cards cannot be upgraded in the field and must be returned to Nortel Repair Center for upgrade as per the Advanced Replacement Procedure.

• See Product Bulletin P-2005-0343r1 (01 November 2005) for more details

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Enterprise Configuration Management

Signaling Server Considerations

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Network Routing ServerMixed Versions

• Any Network Routing Server (NRS) that is running CS 1000 Release 5.0 software can only synchronize data with another NRS also running CS 1000 Release 5.0.• The Alternate NRS must also be upgraded to Release 5.0 before

synchronization can occur.• Any Failsafe NRS must be running Release 5.0

• Any nodes with a Failsafe NRS must be running Release 5.0. In practice this will govern the order in which NRS and Nodes can be updated, and may mean disabling any Failsafe NRS functions for a while as the network is undergoing upgrade.

• If the entire network is not to be upgraded to Release 5.0, but portions kept on a prior Release, there are two options available:• Disable Failsafe NRS on nodes not on Release 5.0• Leave the NRS on Release 4.x and upgrade only the nodes to

Release 5.0 that are required. This will of course mean that any new features that require the Release 5.0 NRS are not implemented

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Signaling Server Options for UpgradesReminder—Considerations Revisited

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Enterprise Common Manager Requirements

• The Enterprise Common Manager (ECM) Framework is a software layer on the Linux COTS sever which provides the web server, login security and other support for System Management plug-ins .

• The Framework provides the following key features• Single Sign On and external LDAP, RADIUS authentication• Role and instance based access control• Common configuration launch point from element table• Provides centralized security service• Support master-master real time replication for high availability• Logs • Certificate management• Local SNMP management

• More details are provided in the Management Module

• Supported hardware is IBM306 or HP DL320, not the CPPM

• Supported OS is Linux only—VX Works is not currently supported

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Cs1000 Release 5

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