CWN Report Dec 2012

7/29/2019 CWN Report Dec 2012

1/36

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CIRCLE NAME: UoM 1-Dec 2-Dec 3-Dec

VOICE BUSINESS

Subscribers

- Gross Adds Nos.

- Churn Nos.- Net Adds Nos. - - -

- Gross Adds Nos.

- Churn Nos.

- Net Adds Nos. - - -

- Postpaid Nos. - - -

- Prepaid Nos. - - -

- Blended Nos. - - -

- Postpaid Nos.

- Prepaid Nos.

- Blended Nos. - - -

- VLR Attached

- Own Network Nos. 679774 679774 679774

- ICR Nos. 14402 13945 13788

- Inroamers Nos. 14959 14856 15595

- Outroamers Nos. 5535 5638 5336

- REC Yield % #DIV/0! #DIV/0! #DIV/0!

- Business VLR % #DIV/0! #DIV/0! #DIV/0!

- ZMU Subs % #DIV/0! #DIV/0! #DIV/0!

Sales & Distribution KPIs

- Primary Sales [MRP]

- Paper Rs. Mn

- ERC Rs. Mn

TOTAL Rs. Mn - - -

- Tertiary Sales [MRP]- Paper Rs. Mn

- ERC Rs. Mn

TOTAL Rs. Mn - - -

- No. of Distributors Nos.

- Unique Activation Outlets Nos.

- Unique Recharge Outlets Nos.

- E - Topup Balance with Distributors Rs. Mn

- Avg. Balance per Distributor Rs. #DIV/0! #DIV/0! #DIV/0!

- Blackberry Nos.

- Smartphones Nos.

- Others Nos.

- Handset Attachment - % of Gross Adds %

Network KPIs

- No. of Sites Nos. 1,261 1,261 1,261

- Primary BBH Traffic Voice Erl 22337.67 20234.69 23102.7

- Total Cell Outage (Minutes) Mins 2315 1216 5051

- Sites down >12 hrs Nos. - - -

- Daily Voice MoU / Sub Mins 21 18 21

- Daily Voice Erlang / BTS Erl 1.23 1.07 1.45

- Cells with Utilization > 70% [Voice] Nos. 70 43 94

- BBH Utilization % 20.2 18.3 20.9

- CSR % 99.30 99.28 99.25

Ratio

PO

P

PRE

EOP

Active

VLR

Primary

Tertiary

Utilization

y

Distribution

Devices


2/36

- Call Drop Rate % 0.43 0.41 0.47

- Cells < 2% Call Drop Rate Nos. 94.65 93.27 93.75

- HSR % 99.68 99.7 99.71

CSD Indicators

- Calls Offered - Premium Nos.

- Calls Answered - Premium Nos.

- Answering Ratio % #DIV/0! #DIV/0! #DIV/0!

- Calls Offered - Standard Nos.- Calls Answered - Standard Nos.


- Calls Offered - RHD Nos.

- Calls Answered - RHD Nos.


- Calls Offered - Postpaid Nos.

- Calls Answered - Postpaid Nos.


- Queries Nos.

- Requests Nos.

- Complaints Nos.

- Others Nos.

- Collection

- Thru Agencies Rs.

- Retail Outlets / Collection Centers Rs.

- Others Rs.

TOTAL Rs. - - -Collection

Qualit

CallType

CallCenter


3/36

4-Dec 5-Dec 6-Dec 7-Dec 8-Dec 9-Dec 10-Dec 11-Dec

- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

679774 679774 678859 679774 678798 675059 678009 679,176

13576 13932 13526 12748 13282 13795 13171 13,613

15277 15233 15356 14959 15913 16111 15410 14,959

5271 5309 5260 5294 5736 5587 5252 5,394

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!



- - - - - - - -

- - - - - - - -


1,261 1,261 1,261 1,261 1,261 1,261 1,261 1,261

21100 23193.78 23182.73 23113.69 22387.66 20606.39 23552.36 23,797.94

4791 7169 1606 7305 2875 1446 4312 3,931

- - - - - - - -

21 21 21 21 21 19 22 21.61

1.22 1.25 1.24 1.24 1.26 1.26 1.33 191.96

90 89 90 87 77 46 89 102

19.1 21.0 21.0 20.9 20.3 18.7 21.3 21.52

99.54 99.43 99.48 99.50 99.49 99.52 99.53 99.52


4/36

0.42 0.41 0.43 0.41 0.53 0.42 0.45 0.51

94.50 95.32 95.65 94.26 92.27 94.55 94.85 94

99.81 99.85 99.9 99.89 99.88 99.85 99.87 99.88





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5/36


- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

- - - - - - - -

676,211 675,279 674,247 679,774 673,728 679,275

13,432 13,402 13,206 13,193 13,397 13,265

15,111 15,117 16,111 14,959 15,939 15,529

5,193 5,220 5,350 5,496 5,509 5,176




- - - - - - - -

- - - - - - - -


1,261 1,261 1,261 1,261 1,261 1,261 1,261 1,261

23,427.12 23,221.38 23,113.69 22,559.44 20,244.95 22,575.33 22,691.53 23,360.25

4,843 5,208 1,156 1,112 491 340 26,694 2,617

- - - - - - -

21.73 21.35 20.89 20.77 18.34 21.00 20.13 21.20

192.15 188.52 184.09 184.50 161.52 184 179 188

91 90 87 80 45 73 82 99

21.19 21.00 20.91 20.40 18.31 20.40 20.52 21.13

99.48 99.47 99.46 99.49 99.51 99.60 99.62 99.65


6/36

0.43 0.41 0.47 0.44 0.49 0.52 0.48 0.42

94 94 95 95 93 94 94 95

99.84 99.81 99.25 99.81 99.25 99.32 99.40 99.48





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7/36


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1,261 1,261 1,261 1,261 1,261

23,025.42 22,939.40 22,055.74 19,341.18 21,137.13

4,822 1,246 5,172 2,031 3,454

- - - - -

20.92 20.69 20.31 18.00 20.36

185 183 180 158 180

90 89 78 40 61

20.83 20.75 19.95 17.49 19.12

99.63 99.62 99.63 99.61 99.63


8/36

0.43 0.42 0.44 0.43 0.39

95 95 94 94 95

99.43 99.45 99.46 99.48 99.50





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9/36

28-Dec 29-Dec 30-Dec 31-Dec

- - - -

- - - -

- - - -

- - - -

- - - -

- - - -

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

- - - -

- - - -

#DIV/0! #DIV/0! #DIV/0! #DIV/0!


10/36

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0!

- - - -


11/36


12/36


13/36

CIRCLE NAME: UoM 1-Dec 2-Dec 3-Dec 4-Dec

DATA BUSINESS

Subscribers

- Gross Adds Nos.

- Churn Nos.- Net Adds Nos. - - - -

- Gross Adds Nos.

- Churn Nos.

- Net Adds Nos. - - - -

- Postpaid Nos. - - - -

- Prepaid Nos. - - - -

- Blended Nos. - - - -

- Postpaid Nos.

- Prepaid Nos.

- Blended Nos. - - - -

- VLR Attached

- Own Network Nos.- ICR Nos.

- REC Yield % #DIV/0! #DIV/0! #DIV/0! #DIV/0!

- Business VLR % #DIV/0! #DIV/0! #DIV/0! #DIV/0!

- ZMU Subs % #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Revenue

- Bill Cycle Revenue Rs. Mn

- Activation Income Rs. Mn

TOTAL Rs. Mn - - - -

- Usage Revenue [Decrement] Rs. Mn

- Processing Fees Rs. Mn

- Activation Income Rs. Mn


TOTAL DATA REVENUE Rs. Mn - - - -

Revenue KPIs

- Data Usage - POP GB

- Avg. Usage / Active Sub KB #DIV/0! #DIV/0! #DIV/0! #DIV/0!

- Data Usage - PRE GB

- Avg. Usage / Active Sub KB #DIV/0! #DIV/0! #DIV/0! #DIV/0!

- IN Decrement

- Main Rs. Mn

- Promo Rs. Mn

- IN Balance Rs. Mn

- Balance per Sub Rs.

- FAT Rs. Mn

- Unique Decrementing Subs Nos.

- Mini Top-ups [ < Rs. 50 ] Rs. Mn

- Mid Value Top-ups [ Rs. 50 ~ 200 ] Rs. Mn

- High-end Top-ups [ > Rs. 200] Rs. Mn

- Activation [FRC] Rs. Mn

- VAS Packs Rs. Mn

Total Tertiary Rs. Mn - - - -

- Unique Recharging Subs Nos.


POP

PRE

PO

P

PRE

EOP

Active

V

LR

Ratio

USAGE

INDecrement

Recharges


14/36


- Paper Rs. Mn

- ERC Rs. Mn


- Tertiary Sales [MRP]

- Paper Rs. Mn

- ERC Rs. Mn


- No. of Distributors Nos.

- Unique Activation Outlets Nos.

- Unique Recharge Outlets Nos.

- E - Topup Balance with Distributors Rs. Mn

- Avg. Balance per Distributor Rs. #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Network KPIs

- No. of EVDO Sites Nos. 741 741 741 741

- Primary BBH Traffic Data GB 584.58 541.35 557 565

- Total Cell Outage (Minutes) Mins - - - -

- Sites down >12 hrs Nos. - - - -

- Daily Data MoU / Sub Mins

- Daily Data Usage GB / BTS GB 14.38 14.68 12.23 13.09

- BTS with Utilization > 70% [Data] Nos. 3 3 1 -

- BBH Utilization %

CSD Indicators

- Calls Offered - Data Nos.

- Calls Answered - Data Nos.

- Answering Ratio % #DIV/0! #DIV/0! #DIV/0! #DIV/0!

- Queries Nos.

- Requests Nos.

- Complaints Nos.

- Others Nos.

- Collection

- Thru Agencies Rs.

- Retail Outlets / Collection Centers Rs.

- Others Rs.TOTAL Rs. - - - -

Collection

CallCenter

Primary

Tertiary

Distribution

Utilization


15/36

5-Dec 6-Dec 7-Dec 8-Dec 9-Dec 10-Dec 11-Dec 12-Dec 13-Dec

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#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!



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16/36

- - - - - - - - -

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741 741 741 741 741 741 741 741 741

572.49 557.01 577.73 590.45 555.71 558.75 567.52 576.50 568.20

- - - - - - - - -

- - - - - - - - -

12.75 12.72 12.99 14.55 14.93 12.49 12.85 12.83 13.10

- 2 - - - - 2.00 1.00 -


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17/36


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18/36

- - - - - - - - -

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741 741 741 741 741 741 741 741 741

577.73 618.39 590.21 582.76 598.61 548.79 587.11 579.40 600.91

- - - -

- - - -

12.99 15.05 15.93 13.61 13.82 13.31 13.88 13.61 14.56

- 3.00 3.00 - 2.00 2.00 2.00 3.00 4.00


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19/36


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20/36

- - - - - - - - -

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741 741

573.47 571.31

15.38 13.41

5.00 3.00


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21/36

CIRCLE NAME: UoM Nov 11 FTD MTD LMTD

SMARTPHONE BUSINESS

Subscribers

- Gross Adds Nos. #N/A -

- Churn Nos. #N/A -- Net Adds Nos. #N/A -

- Gross Adds Nos. #N/A -

- Churn Nos. #N/A -

- Net Adds Nos. #N/A -

- Postpaid Nos. #N/A #N/A

- Prepaid Nos. #N/A #N/A

- Blended Nos. #N/A #N/A

- Postpaid Nos. #N/A #DIV/0!

- Prepaid Nos. #N/A #DIV/0!

- Blended Nos. #N/A #DIV/0!

- VLR Attached

- Own Network Nos. #N/A #DIV/0!

- ICR Nos. #N/A #DIV/0!

- Inroamers Nos. #N/A #DIV/0!

- Outroamers Nos. #N/A #DIV/0!

- REC Yield % #N/A #DIV/0!

- Business VLR % #N/A #DIV/0!

- ZMU Subs % #N/A #DIV/0!

Revenue

- Bill Cycle Revenue Rs. Mn #N/A -

- Activation Income Rs. Mn #N/A -

TOTAL Rs. Mn #N/A -

- Usage Revenue [Decrement] Rs. Mn #N/A -

- Processing Fees Rs. Mn #N/A -

- Activation Income Rs. Mn #N/A -TOTAL Rs. Mn #N/A -

- Interconnect Revenue Rs. Mn #N/A -

- Inroaming Revenue Rs. Mn #N/A -

- Other Revenue Rs. Mn #N/A -

TOTAL Rs. Mn #N/A -

TOTAL VOICE REVENUE Rs. Mn #N/A -

Revenue KPIs

- Local On-net Mins #N/A -

- Local Off-net Mins #N/A -

- STD Mins #N/A -

- ISD Mins #N/A -

- Roaming Mins #N/A -TOTAL Mins #N/A -



- STD Mins #N/A -

- ISD Mins #N/A -

- Roaming Mins #N/A -

TOTAL Mins #N/A -



POP

PRE

Others

OG

MOU-POP

OGMOU-PRE

POP

Ratio

PO

P

PRE

EOP

Active

VLR


22/36

- STD Mins #N/A -

- ISD Mins #N/A -

- Roaming Mins #N/A -

TOTAL Mins #N/A -



- STD Mins #N/A -

- ISD Mins #N/A -

- Roaming Mins #N/A -TOTAL Mins #N/A -

- OG MOU Mins #N/A -

- IC MOU Mins #N/A -

TOTAL Mins #N/A -

OG MOU - % of Total MOU % #N/A #DIV/0!

- IVR MOU Mins #N/A -

- Business MOU Mins #N/A -

- Data Usage - Postpaid GB #N/A -

- Data Usage - Prepaid GB #N/A -

- Data Usage Per Sub KB #N/A #DIV/0!

- IN Decrement

- Main Rs. Mn #N/A -

- Promo Rs. Mn #N/A -

- IN Balance Rs. Mn #N/A #DIV/0!

- Balance per Sub Rs. #N/A #DIV/0!

- FAT Rs. Mn #N/A -

- Unique Decrementing Subs Nos. #N/A

- Mini Top-ups [ < Rs. 50 ] Rs. Mn #N/A -

- Mid Value Top-ups [ Rs. 50 ~ 200 ] Rs. Mn #N/A -

- High-end Top-ups [ > Rs. 200] Rs. Mn #N/A -

- Activation [FRC] Rs. Mn #N/A -

- Voice Rate-cutters Rs. Mn #N/A -

- VAS Packs Rs. Mn #N/A -

Total Tertiary Rs. Mn #N/A -

- Unique Recharging Subs Nos. #N/A

- Postpaid

- P2P Nos. #N/A -

- P2A Nos. #N/A -

- Prepaid

- P2P Nos. #N/A -

- P2A Nos. #N/A -

- CRBT Song Download Revenue Rs. #N/A -

- Active Users Nos. #N/A #DIV/0!

- CRBT IVR Revenue Rs. #N/A -


- Jukebox Subscription Revenue Rs. #N/A -


- Voice Chat Portal Revenue Rs. #N/A -- Active Users Nos. #N/A #DIV/0!

- MTS Chat Revenue Rs. #N/A -




- Paper Rs. Mn #N/A -

- ERC Rs. Mn #N/A -

TOTAL Rs. Mn #N/A -

INDecrement

Recharges

VA

SServices

Primary

SMS

ICMOU-

ICM

OU-PRE

TOTALMOU

DATA


23/36

- Tertiary Sales [MRP]

- Paper Rs. Mn #N/A -

- ERC Rs. Mn #N/A -

TOTAL Rs. Mn #N/A -

- No. of Distributors Nos. #N/A

- Unique Activation Outlets Nos. #N/A

- Unique Recharge Outlets Nos. #N/A

- E - Topup Balance with Distributors Rs. Mn #N/A #DIV/0!

- Avg. Balance per Distributor Rs. #N/A #DIV/0!

- Blackberry Nos. #N/A -

- Smartphones Nos. #N/A -

- Handset Attachment - % of Gross Adds % #N/A #DIV/0!

CSD Indicators

- Calls Offered - Premium Nos. #N/A -

- Calls Answered - Premium Nos. #N/A -

- Answering Ratio % #N/A #DIV/0!

- Calls Offered - Blackberry Nos. #N/A -

- Calls Answered - Blackberry Nos. #N/A -

- Answering Ratio % #N/A #DIV/0!

- Queries Nos. #N/A -

- Requests Nos. #N/A -- Complaints Nos. #N/A -

- Others Nos. #N/A -

- Collection

- Thru Agencies Rs. #N/A -

- Retail Outlets / Collection Centers Rs. #N/A -

- Others Rs. #N/A -

TOTAL Rs. #N/A -

CallCenter

CallType

Collection

Tertiary

D

istribution

Devices


24/36

Change the Day --->>

Gr % Dec 11 Proj. Dec 11 AOP Ach. % 1-Dec 2-Dec 3-Dec 4-Dec 5-Dec

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#N/A #DIV/0! - - - - -

#N/A #DIV/0! - - - - -

#N/A #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!



#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!


25/36

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -


#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!


#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -


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#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0! - - - - -

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!


#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!


#DIV/0! #DIV/0!

#DIV/0! #DIV/0!


#DIV/0! #DIV/0!

#DIV/0! #DIV/0!#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

#DIV/0! #DIV/0!

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35/36

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36/36

Line Ref # Parameter Definition / Instruction

VOICE BUSINESS

26 ~ 28 - VLR Attached VLR Active + 3 Days VLR De-attached

32 - REC Yield 1M Active / EOP Base

33 - Business VLR VLR Attached + Outroamers - Inroamers

38 - Bill Cycle Revenue

o Usage: Current month Gr. Rate in OG MOU & VAS Usage applied to last Bill

Cycle on a equated day basis.

o Rentals: Rentals of last BC to be adjusted for churn & new activations.

43 - Processing Fees Recharges [At MRP] (-) Talkvalue Credited (-) Service Tax (-) Dealer Margin

89 - Business MOU Total Sub MOU (-) Sub MOU to Call center

91 ~ 93 - Data Usage Includes Data upload & Data download.

103 ~ 105 - Top-ups Includes Talktime vouchers & Minute Packs.

106 - Activation [FRC] - First Re-charge denominations.

107 - Voice Rate-cutters - Includes Voice Tariff Ratecutters

108 - VAS Packs Includes SMS / Data packs.

VAS BUSINESS

26 ~ 28 - VLR Attached VLR Active + 3 Days VLR De-attached

30 - REC Yield 1M Active / EOP Base

31 - Business VLR VLR Attached + Outroamers - Inroamers

36 - Bill Cycle Revenueo Usage: Current month Gr. Rate in OG MOU & VAS Usage applied to last Bill

Cycle on a equated day basis.

o Rentals: Rentals of last BC to be adjusted for churn & new activations.

41 - Processing Fees Recharges [At MRP] (-) Talkvalue Credited (-) Service Tax (-) Dealer Margin

49 ~ 53 - Data Usage Includes Data upload & Data download.

63 ~ 65 - Top-ups Includes Talktime vouchers & Minute Packs.

66 - Activation [FRC] - First Re-charge denominations.

67 - Voice Rate-cutters - Includes Voice Tariff Ratecutters

68 - VAS Packs Includes SMS / Data packs.

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CWN Report Dec 2012

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