D. Kelly re. Human Services Planning Board of York Region Year in...

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Regional Clerk's Office Corporate Services Department

May 17,2013

Regional Councillor John Taylor, Co-Chair

Susan LaRosa, Co-Chair

Human Services Planning Board

Region of York

17250 Y onge Street

Newmarket, ON L3Y 6Z1

Dear Co-Chairs:

Re: Human Services Planning Board of York Region

Year in Review 2012

Regional Council, at its meeting held on May 16, 2013, adopted the following recommendations of the Community and Health Services Committee, regarding 'Human Services Planning Board of York Region Year in Review 2012':

1. Council amend the Human Services Planning Board of York Region Terms of Reference to consider extending the Terms of Office for members with Council approval and to increase Community Leader Membership Composition from a maximum of four to six (see Attachment 3).

2. The Regional Clerk circulate this report to local municipalities, the Human Services

Planning Board of York Region, and the Community Partnership Council under the Local

Immigration Partnership for information.

A copy of Clause No. 1, Report No. 4 of the Community and Health Services Committee is

enclosed for your information.

Please contact Lisa Gonsalves, Managing Director, Strategic Service Integration and Policy at

905-830-4444, Ext. 2090 if you have any questions with respect to this matter.

Sincerely,

~~ Denis Kelly

Regional Clerk

/C. Clark

Attachments - 5

The Regional Municipality of York, 17250 Yonge Street, Newmarket, Ontario L3Y 6Z1

Tel: 905-830-4444 Ext. 1320, 1 -877-464-9675, Fax: 905-895-3031

Internet: www.york.ca

http:www.york.ca

Clause No. 1 in Report No. 4 of the Community and Health Services Committee was adopted, without amendment, by the Council of The Regional Municipality of York at its meeting on May 16, 2013.

1 HUMAN SERVICES PLANNING BOARD OF YORK REGION

YEAR IN REVIEW 2012

The Community and Health Services Committee recommends:

1. Receipt of the presentation by Lisa Gonsalves, Managing Director, Strategic Service Integration and Policy and Susan LaRosa, Co-Chair, Human Services Planning Board of York Region; and

2. Adoption of the recommendations contained in the following report

dated April 26, 2013, from the Commissioner of Community and Health Services.

1. RECOMMENDATIONS It is recommended that: 1. Council amend the Human Services Planning Board of York Region Terms of

Reference to consider extending the Terms of Office for members with Council approval and to increase Community Leader Membership Composition from a maximum of four to six (see Attachment 3).

2. The Regional Clerk circulate this report to local municipalities, the Human Services

Planning Board of York Region, and the Community Partnership Council under the Local Immigration Partnership for information.

2. PURPOSE

This report provides a review of the Human Services Planning Board’s accomplishments for 2012 and an evaluation of its effectiveness. The report also outlines the Board’s planned advocacy activities.

Clause No. 1 2 Report No. 4 Community and Health Services Committee 3. BACKGROUND

Making Ends Meet in York Region Call to Action In May 2011, Council endorsed the Board’s Making Ends Meet in York Region call for community action to address economic vulnerability. The Board identified two results where focused effort is required to assist low and moderate income families and individuals make ends meet: 1. Affordable Housing: a good mixture of safe and affordable housing options and

programs throughout York Region. 2. Economic Self-sufficiency: a strong combination of employment and human services

supports.

In May 2012, the Year in Review 2011 and the Making Ends Meet Baseline Measures: Turn the Curve Report were approved by Council. The Year in Review 2011 outlined a community model for change to guide decisions and community efforts. The Baseline Measures report included 26 indicators to measure the community’s progress against the two result areas. In addition, Board members developed two action plans. The plans contained 60 actions committed to by individual agencies, and eight collective actions that the Board agencies were going to collaborate on together. The collective actions represent the beginning of the Board’s outreach efforts to build awareness, facilitate new partnerships and work towards innovative and collaborative solutions.

4. ANALYSIS AND OPTIONS Year in Review 2012 Moving from talk to action – implementation of the Collective Action plan is underway A summary highlighting progress on the Board’s collective actions and planned activities for 2013 are outlined in Table 1.

Clause No. 1 3 Report No. 4 Community and Health Services Committee

Table 1 Collective Actions Update

Making Ends Meet in York Region Collective Action Plan 1. Host a Housing Affordability Discussion Champions: John Taylor, Regional Councillor, Town of Newmarket and Stephen Gaetz, York University Summary: • Hosted a Housing Affordability Symposium in June 2012, which was attended by

over 100 representatives from the development industry, government and non-profit agencies.

• The symposium brought the building industry, government and non-profit agencies together to understand the York Region housing context and learn about promising affordable housing practices from leading experts.

Planned Advocacy Activities in 2013: Timeline: Facilitating Exploration Discussions with Key Stakeholders Q4 2013 • The Board will engage building and financial industry champions and

local municipal administrators, finance departments, and planning departments to discuss models for developing affordable private market rental housing in York Region.

Organizing a Housing Affordability Community Challenge Q4 2013 • To generate awareness within York Region, the Board will launch a

national university student housing affordability competition to generate innovative ideas for new affordable housing solutions that can be replicated in York Region.

Continuing to host broad discussions on creating housing affordability • The Board is planning to host a second symposium that will focus on

developing affordable private market rental housing. The symposium

Q4 2013

will focus on sharing promising practices from other jurisdictions and discuss how they are applicable in the York Region context.

2. Housing Hub Model Champions: Sylvia Pivko, Blue Hills Child and Family Centre and Forum for Children, Youth and Their Families and Rehana Sumar, Mosaic Interfaith Out of the Cold Summary: • The Board is in the initial planning and research stages of developing a housing

hub model.

Planned Activities in 2013: Timeline: Host a ‘Think Tank’ Discussion Q3 2013 • Explore promising practices with local and national housing hub

experts.

Bring a broader spectrum of community partners into the discussion Q3 2013


Making Ends Meet in York Region Collective Action Plan

• Frame out a holistic hub model and that will address local needs.

3. Funders Discussions Champion: Daniele Zanotti, United Way of York Region Summary: • The Board will advocate with traditional and non-traditional funders (e.g.

Provincial and Federal governments including private and corporate foundations) to encourage further investments in York Region that advance the Making Ends Meet community results.

Planned Activities for 2013: Hold Discovery Meetings • Discovery meetings will introduce traditional and non-traditional

funders to the Human Services Planning Board and encourage funders to take the lens of Making Ends Meet.

Timeline: Q3 2013

4. Mentoring Partnership Program Champion: Akash Mahajan, Toronto Region Immigrant Employment Council (TRIEC) Summary: • The Mentoring Partnership Program focuses on creating opportunities for skilled

immigrants in York Region to be mentored for improved employment outcomes. To date, eight meetings have been held with partners to introduce the Program.

Planned Activities in 2013: • Expand Mentoring Partnership Program implementation with both

HSPB-YR Member Organizations and the Local Immigration Partnership, Community Partnership Council.

Timeline: Q2 2013

5. Financial Literacy Tools Champion: Kirsten Eastwood, Women’s Centre of York Region Summary: • This action supports partnership work with Board member organizations to identify

financial literacy resources and tools intended for a broad audience.

Planned Activities: • This action is in the early planning stage – will be underway in 2014

Timeline:Q1 2014

6. Fair Access Champions: Adelina Urbanski, The Regional Municipality of York; Patricia Preston, York Catholic District School Board and Ken Thurston, York Region District School Board Summary: • The Fair Access project has created a partnership between 12 organizations: York

Region, the nine local municipalities and the Region’s two school boards, to


Making Ends Meet in York Region Collective Action Plan explore opportunities to provide affordable access to recreation and cultural programs in York Region. The three project partner organizations have agreed to develop and implement a pilot partnership project that will:

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• Offer affordable recreation programs after school that are delivered by municipalities

• Be located in a neighbourhood schools and open to children and youth living in that neighbourhood

• Leverage partner resources and provide in-kind supports The Board has started conversations by delivering presentations to local municipalities.

Planned Activities for 2013: • Continue local municipal presentations • A partnership after school program is developed and piloted in four

local municipalities • A standardized agreement for access to space and program delivery is

developed and piloted by the school boards and the local municipalities

Timeline: Q4 2013

7. Host a Social Assistance Review Commission Options Paper Discussion Champions: John Taylor, Regional Councillor, Town of Newmarket and Adelina Urbanski, The Regional Municipality of York Summary: • The Board hosted a community consultation in March 2012 to discuss and receive

the community’s feedback on the Commission for the Review of Social Assistance in Ontario Discussion Paper 2: Approaches to Reform. The community response was forwarded to the Commission.

Planned Activities for 2013: • Review the Commission’s final report to identify areas of

alignment with the community response and determine a future advocacy role.

Timeline:Q4 2013

8. Convening Public Education and Awareness – Meeting House Series Champion: Daniele Zanotti, United Way of York Region Summary: • United Way of York Region has wrapped up a series of community dialogues on

social infrastructure. The emerging trends align with the work of the Human Services Planning Board including: the need for neighbourhood planning; housing that is affordable; youth; poverty; well-being and transportation.

Planned Activities for 2013: • United Way is returning to local municipalities to report back and

identify local action.

Timeline: Q2 2013


Individual member organization actions are also underway In addition to working collectively, Board member organizations submitted 60 actions that they would commit to under the Making Ends Meet initiative. As a member organization the Region identified 26 actions. Over the course of 2013, member organizations will begin to report on these activities, identifying progress and the ability to positively impact the community results. The Member Organization Action Plan is included as Attachment 1. A Focus on Housing Affordability More affordable private market rental housing options are needed in York Region York Region does not have a sufficient supply of private market rental housing options. Under the Housing Affordability result, the Board is using three indicators to monitor and measure community progress: rental vacancy rate, rental housing unit starts, and rental affordability. Using the Results Based Accountability model, the Board acknowledges that the current trends in these areas are not okay and will get worse if things aren’t done differently. Current trends include:

• York Region’s vacancy rate was the lowest in the GTA at 1.6 per cent (Canada Mortgage and Housing Corporation’s Rental Housing Report: Greater Toronto Area, October 2012). As a benchmark, a 3 per cent vacancy rate indicates a healthy rental market that provides sufficient choice to prevent rents from increasing too quickly.

• Average price of a new single detached home is $686,438 (Canadian Mortgage

and Housing Corporation’s Housing Now: Greater Toronto Area, January 2013). Given the current average purchase price of a new single detached home, if mortgage rates rise, it is likely that demand for rental units would further increase as low and moderate income residents may be pushed out of the ownership market

• Purpose built housing starts for the rental market were 270 units (Canada

Mortgage and Housing Corporation’s Housing Now: Greater Toronto Area Report, December 2012). Of those, 237 units were built by Housing York Inc. and 33 units were privately built, compared to 10,300 total housing starts (ownership).

Although the Region has been responsive to residents’ housing needs through investments in purpose-built government assisted housing, and in various programs, service and policies aimed at keeping residents in their homes; a strategic and comprehensive approach to creating affordable private market rental housing is needed.


Availability of rental housing is an economic and labour force issue From a business perspective, availability of affordable rental housing options affects the ability of employers to recruit and retain the right employees. A healthy community needs diversity of workers from all levels. Employers have identified attraction and retention of employees as an issue affecting their companies. Workers who have longer commutes because they cannot find or afford rental housing in York Region are more likely to look elsewhere for work closer to home. A proper balance of labour force skill to enable local firms to meet the challenges of global competition is an essential element for sustained economic vitality in York Region. How might we encourage more rental housing options in York Region? Responding to the challenge is not just about increasing the supply of affordable social housing units; it is also about supports and partnerships to reduce costs and expand housing choices. This means looking at how we use land, re-thinking living space design, re-purposing current space affecting the cost of land and building materials, parking reductions, supporting landlords and second-suites, and increasing transitional and supportive housing options. Housing that is affordable is critical to the health of the Region’s residents and essential for complete, sustainable communities. The Board recognizes that creating more affordable rental options will create greater economic self-sufficiency for low and moderate income residents. As a result, the Board agreed to focus efforts on the housing result area. The Board will not stop work in other areas. Board members prepare themselves to collectively advocate for rental housing options in York Region With many federal and provincial financial incentives and policies no longer in place, encouraging affordable private market rental housing options is one of the greatest challenges facing many communities in Ontario. Without senior government funding, rental housing is typically not profitable. The Board acknowledges that no one organization or funder can encourage private market rental development on their own. There is a role for partners from all sectors. The Board recently recruited leaders from IBM Canada and the Canada Mortgage and Housing Corporation. IBM has agreed to facilitate a session using their Smart Cities consultants to explore an advocacy plan to increase the supply of rental housing in York Region. The Canada Mortgage and Housing Corporation is providing experts to assess promising practices and ensure the Board has the right information needed to move forward. To prepare for the upcoming work, Board members will participate in two development activities as outlined in Table 2.


Table 2 Board Development Activities

1. Housing Affordability Education Session In order to have a better understanding of the complexities of creating housing affordability and to engage key stakeholders to address the rental housing challenge, Board members will participate in an interactive Education Session to learn from experts about the economics, financing, design, construction and other levers that are critical to developing housing affordability.

Timeline: Q2 2013

2. HSPB-YR Retreat: The Collective Impact Following the Education Session, Board Members will participate in a retreat led by IBM, Smart Cities consultants to create a shared vision for encouraging affordable private market rental options in York Region. Board members will brainstorm possible advocacy activities to fulfill its collaborative advocacy mandate.

Timeline: Q2 2013

Using the Making Ends Meet community results to align program and service goals The Making Ends Meet initiative has been received positively by partners in the community. Over 1,500 Making Ends Meet in York Region discussion papers have been distributed to community partners. The results-based accountability model has proven to be an effective tool for framing where action is needed. Board members are committed to tangible actions and are working to provide leadership in the community by demonstrating how to make change. The Making Ends Meet initiative has informed the priorities of organizations/ agencies/funders in the human service sector and enhances knowledge of broader community trends in York Region. For example, priorities from the Making Ends Meet initiative have been incorporated into York Region newly updated Community Investment Strategy in 2013 (Clause No. 4 of Report No. 1 of the Community and Health Services Committee). Annual Board member evaluation helps to stay on the right track In keeping with the Board’s continued commitment to being accountable to the mandate of enhancing effectiveness and efficiency of human services in York Region through capacity building and collaborative advocacy, an annual survey was conducted with Board members to identify what is working well and where the Board can do better. Overall, Board members are satisfied with the opportunity to participate and expressed good will to optimize the effectiveness of the Board. The process and the meetings continue to work well. Collectively, the Board believes it is on the right track in using its voice to impact housing affordability in York Region.


Board members expressed a need to continue working collaboratively including the importance of developing a concrete plan for advocacy. Moving forward, Board members identified the need to invite key stakeholders to the table to advance the work around housing affordability. The evaluation findings on the Board’s performance are outlined in Attachment 2. Amendments to the Board’s Terms of Reference enhance the Board’s effectiveness The Terms of Reference Section 22: Evaluation and Review requires an evaluation of the Board to identify where changes can be made to enhance its effectiveness. When the Board was established, members could serve for one term of office with the end of the term coinciding with the end of term of Regional Council. As the Board is at the beginning of implementing its work plan, it would be helpful to maintain consistency of members and a level of knowledge. It is proposed that Council amend the Terms of Reference Section 13.0 Terms of Office to consider extending the member terms with Council approval. Over the past year, the Board has experienced turn-over in a few positions as a result of member employment changes and retirements. To date, three existing vacancies have been filled and two additional members appointed. As a result, it is proposed that the Terms of Reference Section 9.0 Membership Composition and Size be amended to adjust the number of Community Leaders up to a maximum of six members, from the current maximum number of four. This will allow the Board flexibility to adjust composition as required and continue to maintain a strong member organization representation. The Board’s Terms of Reference and recommended amendments are highlighted and included in Attachment 3. A list of current Board members is outlined in Attachment 4. Link to key Council–approved plans Making Ends Meet is well aligned with the Region’s strategic direction The Board’s collaborative advocacy efforts support the vision of having housing choices that allow people to live in the Region through all stages of their lives. This is a Council endorsed priority in a number of initiatives, including:


• Vision 2051’s Goal Statement: “In 2051, York Region has housing to match the needs

of its residents and workers. Housing choices support affordable and sustainable living, and address the needs of a diverse and aging population.”

• York Region Official Plan’s requirement that 25 per cent of all new housing and 35 per

cent of new housing in Regional Centres and key development areas be affordable • York Region Official Plan’s encouragement of the construction of new rental units

with a full mix and range of unit sizes, including families sized and smaller units • York Region 2011 – 2015 Strategic Plan’s objective to “support healthy communities

through a broad range of housing choices and supports to meet the diverse needs of residents.”

• York Region 10 year Housing Plan’s (currently under development) proposed

objectives of housing choices that meet our needs and an integrated network of partnerships, programs and services that promote housing stability

• York Region Investing in our Communities: A Multi-Year Plan for the Community

and Health Services Department goals to improve “social and health supports”

5. FINANCIAL IMPLICATIONS Support to the Board is provided within the Community and Health Services department’s existing operating budget. Individual actions have been managed within the existing operating budgets.

6. LOCAL MUNICIPAL IMPACT Striving to create healthy, sustainable, complete communities that are inclusive represents common ground for local municipalities, York Region and the Board. Housing affordability impacts the health of all communities in York Region. Local municipalities play a key leadership role in re-thinking how rental housing is created, designed and financed. By local municipalities supporting the Board’s collaborative advocacy efforts, local solutions will begin to be identified to develop affordable private market rental housing options.


7. CONCLUSION

The Board is committed to a leadership role in addressing economic vulnerability in York Region. The Board will do this by focusing efforts and resources to address the housing affordability challenge in York Region; more specifically, the Board will focus actions to encourage affordable private market rental housing options. The current market is not delivering a housing mix to support low and moderate income residents’ ability to make ends meet. No one organization has the answer to this complex problem or the resources to fix it. This is a problem that needs to be solved together. A strategic, comprehensive, coordinated approach to encourage rental housing is needed. The Board will bring key stakeholders to the table and facilitate discussions as well as use its collective voice to advocate for change. For more information on this report, please contact Lisa Gonsalves, Managing Director, Strategic Service Integration and Policy at Ext. 2090. The Senior Management Group has reviewed this report.

(The four attachments referred to in this clause are attached to this report.)

Making Ends Meet i n Y o r k R e g i o n

THE HUMAN SERVICES PLANNING BOARD OF YORK REGION

MEMbEr OrganizatiOn actiOn Plan

MAY 2012

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Making Ends Meet in York region Affordable Housing “A good mixture of safe and affordable Member Organization action Plan

housing options and programs throughout York Region for low and moderate income

target Population:

regional Official Plan — Region

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Long Range and Strategic Planning • Implementation of the Regional Official Plan (ROP) through local plans and defence of ROP policies at the

Ontario Municipal Board • Build collaborative partnerships with relevant stakeholders • This action supports the creation of a broader range of housing options in York Region

canada-Ontario affordable housing Program — The Regional Municipality of York, Community and Health Services Department, Housing and Long Term Care • Maximize the opportunity of the new Canada – Ontario Investment in Affordable Housing Program by

developing a plan to lever potential new funding as it becomes available

rent assistance Program — The Regional Municipality of York, Community and Health Services Department, Housing and Long Term Care • Investment to increase housing affordability by allocating $1 million for low income households. Funds have

been committed to four community based organizations developing new affordable housing projects under the Canada Ontario Affordability Housing Program • Rent assistance funds will enable approximately 135 low income households to pay rents geared to their

income

566 new affordable housing units — The Regional Municipality of York, Community and Health Services Department, Housing and Long Term Care • Development of 566 new housing units in five rental buildings through the Canada Ontario Affordable

Housing Program

housing and homelessness Plans — The Regional Municipality of York, Community and Health Services Department, Housing and Long Term Care • Develop a ten year York Region Housing and Homelessness Plan to address the current and future housing

needs of York Region residents

housing help services — Welcome Centre Immigrant Services • Seek additional housing services to support all Welcome Centre locations • This action focuses on supporting newcomers find and secure stable affordable and safe housing housing Outreach initiatives — Women’s Centre of York Region • Focus on customer support: for example, undertake more outreach activities to help clients navigate housing

options, consider housing options through other agencies such as Habitat for Humanity and actively support and promote the work being done through the Moving Forward Foundation which provides free loans for low income individuals for housing supports in York Region • This action supports low and moderate income families and individuals in finding suitable housing options

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Making Ends Meet in York region Member Organization action Plan

cOMMunitY rEsult

Affordable Housing A good mixture of safe and affordable

housing options and programs throughout York Region for low and

moderate income families and individuals to make ends meet

target Population: Low and moderate income families and individuals in York Region who are struggling to make ends meet

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community Paramedicine Pilot Project — The Regional Municipality of York, Community and Health Services Department, York Region Emergency Medical Services (EMS) • Implement Community Paramedicine Pilot initiatives: Provide paramedic services in Emergency Social Services shelters to improve access to health supports and

information Begin the shelter program assessment by Paramedics immediately Explore partnering with Physicians and Nurse Practitioners to provide direct care in the shelters

domiciliary shelter Programs — Regional Municipality of York, Community and Health Services Department, Social Services: Community Programs • Focus on customer support: components may include health services and food literacy programs in

domiciliary hostels, network and advocate for an increase in subsidized domiciliary beds to alleviate waitlists • Enhanced case management: adopt a holistic case collaboration approach, improving case conferencing

among case workers, shelter workers and community agencies, increasing referrals to community agencies • Education and awareness: greater awareness of programs and services available in York Region • Provide educational opportunities for Regional staff to learn more about mental health issues, food literacy,

harm reduction programs, addiction programs and employment opportunities, for example, workshops, online information access and social media opportunities

safe Water Program Private Well Water testing — Regional Municipality of York, Community and Health Services Department, Public Health: Health Protection • Increase participation in the safe water program private well testing at no cost to owners of private wells

to test drinking water samples, interpret results and provide information on how to correct any situation impacting the water supply • Increase awareness around safe drinking water by promoting sampling through community partners that

deal more directly with the target groups, e.g. Ontario Works and local immigration partners • This action contributes to building safe, healthy and complete communities

crime Prevention through Environmental design (cPtEd) — York Regional Police • The CPTED program can be considered when designing and planning cities and corridors from a community

safety perspective • CPTED principles can influence housing policy decisions by shaping how neighbourhoods are planned and

designed from a community safety perspective • This action contributes to building safe, healthy and complete communities

Making Ends Meet in York Region Member Organization Action Plan 2

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Park ambassador Program — York Regional Police • York Regional Police assist municipalities with establishment of programs where citizens take ownership of

their parks and report crime to enhance community safety • This action contributes to building safe, healthy and complete communities

crime Prevention checklist — York Regional Police • Community residents are provided with information and tools to sustain community safety • This action contributes to building safe, healthy and complete communities

crime Prevention Mapping — York Regional Police • Internet accessibility that informs residents about police activity. It utilizes an interactive online tool for

residents to take an active role in crime prevention • This action supports awareness of community safety and partnerships to build safe, healthy and complete

communities

Policy and Planning — Regional Municipality of York, Transportation and Community Planning Department, Strategic Policy and Business Planning • Develop Context Sensitive Solutions to take community/local context into consideration when building/

constructing roadways – this includes safety measures for alternate modes (e.g. walking and cycling) • Advocate for rapid transit initiatives in corridors without funding • Promote completion of missing sidewalk connections to enhance walkability between residential areas and

urban corridors • This action contributes to building safe, healthy and complete communities

new communities guidelines — Regional Municipality of York ,Transportation and Community Planning Department, Community Planning • The guidelines parallel the Making Ends Meet Affordable Housing Community Result: CC3: Range of Housing Types, Sizes and Affordability – New Communities are to provide a wide range of

housing choice CC4: 25% Affordable Housing – Ensure that a minimum of 25% of new housing units across York Region are

affordable CC7: Human Service Needs – Ensure adequate human services are provided in new community areas • The guidelines are designed to provide clarity on, and assist with, the implementation of ROP Sections

5.2 (Sustainable Buildings) and 5.6 (New Community Areas), with an emphasis on creating complete and healthy communities • This action contributes to building safe, healthy and complete communities

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Economic Self-sufficiency A strong combination of employment and human services supports for low and moderate income families and

individuals to make ends meet



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Food handler training Program (PrOtOn) — Regional Municipality of York, Community and Health Services Department, Public Health: Health Protection • Increase participation for low and moderate income residents in the food handler training course to obtain

Food Handler Certification at no cost to the clients of community organizations for example, Women’s Centre of York Region, Food for Learning to gain employment in the food industry • Raise awareness about the food handler training program by promoting PROTON to new immigrants at

York Region’s five Welcome Centres • This actions supports workforce development opportunities

student support Programs — York Central Hospital • York Central Hospital in partnership with the York Catholic District School Board (YCDSB) and in the future

with York Region District School Board (YRDSB) in the following area: Specialist High School Major – through this program more students will graduate with a red seal on their

diplomas indicating that they are Specialist High School Major students • This action supports students to utilize the skills gained through education training to maximize earning

potential and increase economic independence

student support Programs — Markham Stouffville Hospital • Markham Stouffville Hospital to investigate York Region District School Board’s Student Retention Strategy

and Specialist High School Major

Workforce development initiatives — Regional Municipality of York, Corporate Services Department, Human Resource Services Workforce Development Initiatives include:

• In partnership with the Toronto Region Immigrant Employment Council (TRIEC) develop and facilitate workshops for foreign trained professionals.

• Foreign Credential Evaluation Process Guide 2010 developed to assist and direct foreign trained professionals to organizations that will assess their credentials

• Partnership development with external stakeholders to assist in the recruitment and retention of foreign trained new Canadians

• Demographic census will be included in the 2011 York Region Employee Satisfaction Survey to collect data that will provide a snapshot of current Regional employees. Information will be analyzed in the future to identify demographic trends.

• This action supports workforce development opportunities


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York region district school board Programs and initiatives — York Region District School Board • Student Retention Strategy – sets a goal whereby 90% of students graduate from secondary school • Full Day Kindergarten – will increase the participation of parents in the workforce • Implement Specialist High School Major – through this program more students will graduate with a red

seal on their diplomas indicating that they are Specialist High School Major students

• This action supports students to utilize the skills gained through education training to maximize earning potential and increase economic independence. The action also supports low and moderate income families to increase participation in the workforce.

social Enterprise concept — Women’s Centre of York Region • Develop a social enterprise concept of creating a community hiring structure to support low income

women in accessing safe and sustainable employment

• This action supports workforce development opportunities

community investments — Regional Municipality of York, Community and Health Services Department, Strategic Service Integration and Policy • Invest in community-based programs offered by social service agencies to residents. The programs

improve the services and supports available to low and moderate income residents, recent immigrants and others • Investments contribute to building a strong network of community supports that encourage workforce

development through the provision of pre-employment supports

Youth in Policing initiative (YiPi) Program — York Regional Police • York Regional Police employs young people through this program. Youth are identified through

a partnership with both school boards, and some selection criteria is consistent with the target demographics of the Making Ends Meet initiative

• This action supports workforce development opportunities for youth in York Region

Employment information sessions — York Regional Police • The York Regional Policy Recruiting Unit conducts Employment Information Sessions for persons interested

in a career as a York Regional Police Constable, including immigrant communities

• This action helps low and moderate income residents access information on workforce training to improve employment opportunities

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recruit Mentoring Program — York Regional Police • Potential applicants interested in a career at YRP can receive mentoring and advice about the requirements

for becoming a police officer

• This action contributes to increasing access to employment opportunities in the field of policing

at risk teen Mentoring Program — York Regional Police • Research underway for development of an At Risk Teen Mentoring Program to teach participants about

social responsibility and provide them with enhanced skills and experience to enter a trade

• This action helps low and moderate income youth maximize their job/skill match to enhance employment opportunities

internationally Educated Professionals (iEP) conference — Regional Municipality of York, Community and Health Services Department, Local Immigration Partnership • Hold a one day conference that connects newcomers, business sector, professional associations, and

governments to network and learn about the Canadian workplace

• The conference will provide opportunities for Internationally Educated Professionals including newcomer entrepreneurs to learn about the accreditation processes, gain practical job search tools, and increase their understanding of the Canadian work culture. Anticipated outcome is to support workforce development in York Region for newcomers, supports for the economic contribution that newcomer entrepreneurs make to York Region’s economy and support employers when hiring newcomers.

Job readiness Programs — Women’s Centre of York Region • Increase capacity of WCYR economic development programs: Enterprising Careers which offers job readiness

and the Enterprising Business Incubator which supports self-employment across York Region, within the communities where women live

• This action supports low and moderate income women access programs to improve employment and self-employment opportunities for increased economic independence

Mentoring Partnership Program — Toronto Region Immigrant Employment Council • Partnership development with five new large public sector employers to lead by example in employer

engagement and grow the commitment of current partners in the Mentoring Partnership Program to make opportunities available to them to mentor skilled immigrants

• Mentoring as an intervention can help skilled newcomers gain a better understanding of the Canadian workforce, industry trends, develop more effective job search strategies, and build professional networks

• This action supports workforce development and employment opportunities for newcomers


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Workforce development initiatives — Canadian Mental Health Association • Partner with agencies to support newcomers with mental illness with their employment goals, and support

newcomers with social work skills to obtain community placements

• Develop relationships with potential employers in the York Region business community, for ‘working interviews’ for clients

• Start a job club/support group for clients who are employed, to assist them in maintaining their employment

• This action enhances low and moderate income residents ability to access employment preparedness programs in order to maximize earning potential and provides employment experience for newcomers

Workforce development Program (Ontario Works) — Regional Municipality of York, Community and Health Services Department, Social Services: Employment and Financial Supports • Customer engagement: actively utilize feedback from local Consumer Reference Group participants to inform

decisions about employment training programs and service delivery options

• Partnership development: collaborate with internal and external partners such as employers, Welcome Centres, Employment Ontario, Mental Health and Addictions providers, and local Economic Development, GIS and Public Health branches to support improved opportunities for integrated service delivery and employment outcomes for vulnerable social assistance recipients

• Job retention perspective: explore and introduce creative job retention strategies that help Ontario Works recipients retain employment

student retention Pilot Program — Seneca College • Implement a Student Retention Pilot Program to: o Increase flexible learning options to support students’ part/full time work schedules

o Increase tuition assistance to offer direct support to those students most in need

o Increase enrolment in high demand programs where graduates can serve the needs in York Region (ECE, Nursing, Child and Youth, Public Safety, Social Service Worker, etc.

• This action supports low and moderate income students access programs to help maximize earning potential

Workforce development initiatives — Welcome Centre Immigrant Services • Provide Enhanced Language Training in specific employment sectors in order to support newcomers to

develop advanced language and sector knowledge to obtain commensurate employment

• Increase employment supports to include pre-employment support and job search assistance • This action focuses on workforce development opportunities

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Employee development — Vaughan Chamber of Commerce • Human Resources/Recruiting member organizations to provide seminars/ information on resumé writing,

interview skills and techniques, market expectations and trends

• This action focuses on pre-employment supports to help prepare to access the labour market

transit Fare subsidy Pilot Program — Regional Municipality of York, Community and Health Services Department – Strategic Service Integration and Policy and Social Services; Transportation and Community Planning Department – Strategic Policy and Business Planning • Address the high cost of transit for low income residents through the development and implementation of

a pilot transit fare subsidy program

• In collaboration with YRT/VIVA develop a pilot directed to support eligible Ontario Works and Ontario Disability Support Program clients with employment-related training costs to stabilize residents in the workforce and transition to long-term self-sufficiency

• Provide community agencies with funding to purchase YRT/VIVA tickets for distribution to low income residents to assist with employment, education and basic needs

Policy and Planning — Regional Municipality of York, Transportation and Community Planning Department, Strategic Policy and Business Planning • Promote Travel Training and Family of Services to newcomers • This action supports greater economic self-sufficiency through access to employment opportunities

through transportation options

healthy babies, healthy children Program (hbhc) — Regional Municipality of York, Community and Health Services Department, Public Health: Child and Family Health • Strengthen relationships with key partners to increase access to appropriate supports/services and ensure

referrals to HBHC

• Explore augmenting/expanding HBHC team to be more multidisciplinary in nature. For example, inclusion of a Social Worker to address key determinants of health such as financial stability, housing, settlement issues

• Increase staff knowledge and skills related to working with economically vulnerable families to encourage self-sufficiency

• This action helps low and moderate income residents access supports which encourage economic independence and self-sufficiency


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actions

Financial literacy training — Women’s Centre of York Region • Increase staff knowledge and skills by actively participating in training programs on financial literacy -

Initiate a ‘train the trainer’ approach • This action helps low and moderate income families improve their financial literacy skills in order to make

informed and budgeted financial decisions

Financial literacy training — Canadian Mental Health Association • Provide education to clients and families to take advantage of financial mechanisms such as estate planning,

credit counselling and trust funds to increase their financial literacy skills • Increase staff knowledge and skill by participating in training on financial literacy • Provide life style change groups to clients such as, smoking cessation, walking/exercise, meal planning on a

budget • This action helps low and moderate income families improve their financial literacy skills to support

informed, financial decision making

Financial literacy training — Vaughan Community Health Centre • Increase client’s financial knowledge and skills through financial literacy programs to increase their financial

literacy skills and manage their finances • This action supports low and moderate income families improve their financial literacy skills helping them

make informed and budgeted financial decisions

Financial literacy training — Vaughan Chamber of Commerce • Members to provide financial literacy seminars to low and moderate income families to increase financial

knowledge • This action supports low and moderate income families improve their financial literacy skills in order to make

informed and budgeted financial decisions

community investments — Regional Municipality of York, Community and Health Services Department, Strategic Service Integration and Policy • Invest in community based programs offered by social service agencies to residents. The programs improve

the services and supports available to low and moderate income residents, recent immigrants and others. • Investments include to financial literacy programs directed to youth. There is an identified need for financial

literacy programs for adults. Examine the possibility of expanding investments to provide programs targeted to adults. • Investments address issues of food insecurity, provide basic needs and contribute to building a strong

network of community supports for at risk residents

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seniors citizens academy — York Regional Police • The program offers residents information on policing issues, trends and the role of police in relation to

concerns of seniors

• It allows seniors to engage in dialogue with police officers to address their concerns, including financial fraud, credit card fraud and other scams that could impact their finances

• This action focuses on enhancing financial literacy skills for low and moderate income seniors to help make informed and budgeted financial decisions

Fraud Prevention and awareness — York Regional Police • Members of Community Services and the Major Fraud Unit conduct fraud prevention and awareness

presentations

• This action supports low and moderate income residents to make informed decisions about their financial well-being

York catholic district school board - school Programs and initiatives — York Catholic District School Board • Review policies and procedures related to school trips, graduations, hot lunches to establish reasonable

fees and ways of ensuring all students can participate

• Establish a team to develop a sustainable Action Plan to determine what shifts in current practices need to be made to advance the community result of Economic Self-Sufficiency

• This action supports low and moderate income students (families) access programs and initiatives to participate in opportunities offered in schools and increase economic independence

York region district school board – school Programs and initiatives — York Region District School Board • Develop policy and procedures on school fees and fundraising in order to lower costs for parents • Develop a Poverty Reduction Strategy • Develop and implement a Financial Literacy Strategy in order to provide students with the knowledge and

skills to make informed financial decisions

• This action supports low and moderate income students (families) access programs and initiatives to participate in opportunities offered in schools and increase economic independence


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dental Programs — Regional Municipality of York, Community and Health Services Department, Public Health: Child and Family Health • Promote oral health and increase awareness of the dental programs in secondary schools across the region • Provision of preventative oral health services to qualifying children and youth in Public Health Dental

Clinics

• Identification of need for treatment and funding access to restorative dental treatment through universal school dental screening

• Assist families currently in Healthy Smiles Ontario program with renewal process to continue their eligibility

• Advocate to modify the MOHLTC income cut-offs for the Healthy Smiles Ontario program from the Adjusted Family Net income of $20,000 to Statistics Canada Low Income Cut-Offs in order to increase the number of local families eligible to enrol in the program

• This action helps low and moderate income residents access programs and services to improve health outcomes and supports economic independence

healthy living — Regional Municipality of York, Community and Health Services Department, Public Health: Healthy Living • Increase the usefulness of the Nutritious Food Basket data by developing a fact sheet which explores ways

to improve food security in York Region

• Provide ongoing support, data and consultation for the Making Ends Meet food security indicator. Staff will contribute their work related to involvement in both local and provincial food security groups and programs. This includes identifying food indicators, York Region food-related programs, services and policies that address food security and align with advancing Making Ends Meet.

• This action helps to address food security in York Region. Access to food plays a critical role in creating healthy and thriving communities

sm4rt living – Waste Management Master Plan — Regional Municipality of York, Environmental Services Department, Environmental Promotion and Protection • Education and consumer awareness around smart purchasing • Advocacy to industry regarding food packaging and approach to distribution; and, • Opportunities to prevent food wastage that is suitable to be redistributed • Another topic is related to “smart cooking” and the ability to reduce food wastage that can result from a

better understanding with respect to meal preparation, cooking, food storage

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York region Food charter — York Region Food Network

As a member of the Forum for Children, Youth and Their Families in York Region • Build a York Region Food Charter to provide vision for food in the community - a Food Charter will act as a

catalyst for food projects by bringing people and groups together in innovative ways

• A vibrant food system reduces food insecurity, fosters community development, creates economic opportunities and increases community sustainability

• This action addresses food security in York Region

southeast collector Environmental services award — Regional Municipality of York, Environmental Services Department, Capital Planning and Delivery • York Region Environmental Services in partnership with the Town of Markham and both York Region school

Boards define the criteria and clarify roles for environmental award to be awarded annually to selected York Region High School Students who are pursuing post secondary studies in advanced education in the environmental field in universities, colleges, and certificate or apprenticeship programs leading to an environmental trade

• Southeast Collector Environmental Services Award will be awarded by both school boards to 14 Markham High Schools students (4 Catholic and 10 Public) based on both academic merit and financial need

• This action focuses on helping low and moderate income youth access educational opportunities to maximize earning potential

Early intervention services (children with special needs) — Regional Municipality of York, Community and Health Services Department: Social Services, Early Intervention Services • Building education and awareness of the family situation with childcare service providers and the broader

community to provide context for the general family situation – for example, information dissemination through the Child Family Collaborative and Joy of Childhood Conference about the stresses and limitations of the family situation provides a better understanding of the financial impact of having special needs and the impact of financial need on families and children with special needs in their care

child care Programs — Women’s Center of York Region • Focus on customer service - for example, as part of Enterprising Business Incubator Program (EBI) ensure

that child minding is integrated into the delivery of these programs so that this is not a barrier for women

• This action supports access to affordable child care


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Family strengthening Programs — Regional Municipality of York, Community and Health Services Department, Social Services: Community Programs • Provide information on services and programs that are easy to understand and culturally appropriate • Create more public awareness of programs and services available through workshops, online information

access and social media

• Work closely with partners in order to provide a coordinated approach in delivering workshops, such as financial and food literacy, employment preparation programs

• Examine best practice parenting models and provide professional development programs for parents

child care services — Regional Municipality of York, Community and Health Services Department, Social Services: Child Care Services • Expand the appeal category for jobs in jeopardy to include two parent families as well as single parent

families in order to be given priority for access to fee subsidy for child care

values influences and Peers Program (viP) — York Regional Police • Taught by YRP Youth Education officers to grades 6, 7 and 8 to support students who may fall into one of

the risk categories identified by Making Ends Meet

• The program addresses bullying, drugs and the law and invests in our children and youth to support the reduction of economic vulnerability

• This action contributes to building safe, healthy and complete communities

Youth Opportunities camp — York Regional Police • Grade 6 & 7 students in need of an opportunity are provided with a week of camp at the Community Safety

Village

• The program runs in the summer months and supports families who could fall into the Making End Meet target population by providing appropriate child care

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York regional Police citizen’s academies — York Regional Police • York Regional Police hosts a 17 week educational opportunity for residents who sign up for this free

program to obtain information on policing issues, trends and the role of the police. It allows an opportunity for the community to engage in dialogue with police officers. It includes an educational opportunity on issues related to community safety and the complexities of parenting in today’s day and age

• York Regional Police will engage in the first ever Newcomers to Canada Citizen’s Academy to provide new Canadians with an opportunity to receive information on diversity in the region, the role of the police and programs offered through school officers to support youth who are new to Canada

• This action supports awareness of community safety and partnerships in order to build safe, healthy and complete communities

Elder abuse Prevention and awareness — York Regional Police • Members of the Community Support Unit conduct elder abuse prevention and awareness presentations to

both seniors and caregivers

• This action focuses on providing education and awareness regarding elder abuse and contributes to building safe, healthy and complete communities


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cOMMunitY rEsults




Economic Self-sufficiency

A strong combination of employment and human services supports for low and moderate income families and

individuals to make ends meet target Population: Low and moderate income families and individuals in

York Region who are struggling to make ends meet ‘turn thE curvE’ indicatOr arEas

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the following actions impact both community results and all indicator areas:

healthy living — Regional Municipality of York, Community and Health Services Department, Public Health: Healthy Living • Public Health through their role will utilize a social determinants/

health equity framework to evaluate programs within the Healthy Living Division and identify gaps and possible solutions in engaging priority populations identified in the Making Ends Meet strategy

community Fund — United Way of York Region • Continued strategic investments in Community Fund and Strength

Investments to address both community results

Funders discussions:

• Strategic focus of York Region Funders Forum to address Making Ends Meet Community Results and Indicator Areas

convening Public awareness and Education — United Way of York Region • Focus the Meeting House Series and public education work on the

Making Ends Meet in York Region Community Results and Indicator Areas through community dialogue on social infrastructure

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For more information please contact: The Regional Municipality of York

Community and Health Services Department 17250 Yonge St, 2nd Floor Newmarket, ON L3Y 6Z1

Attention: Program Manager, Human Services Collaboration Phone: 1-877-464-9675 ext. 2103

Email: [email protected] Website: www.york.ca/hspb

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Human Services Planning Board of York Region (HSPB-YR) Year in Review 2012

Performance Measures 2012

Area Activity How Much Did We Do? How Well Did We Do It?

HSPB-YR Governance and Accountability

Meetings Working Sessions Board Recruitment

Meetings:

A total of 12 meetings held:

- 3 meetings supported by Regional Clerk’s office (as per Terms of Reference)

- 9 additional administrative and working meetings

Board Recruitment: 5 new members appointed 2 recruitments underway

Annual HSPB-YR Member Survey – 71% response rate Findings from Survey: 78% of survey respondents said that the Board is on the

right track to successfully fulfilling its mandate 88% of survey respondents ‘agreed’ and ‘strongly

agreed’ that the Board’s mandate has been reflected in how they have worked together

88% of survey respondents said that the meetings, events and engagement activities were properly focused on significant matters

94% of survey respondents ‘agreed’ and ‘strongly agreed’ that the meetings, events and engagement activities were useful, informative and provided appropriate context information to support engaged discussion

67% of survey respondents said that the meetings allowed sufficient time to discuss the business at hand

Phase 1: Establishment of Making End Meet in York Region Collective Action Plan

Develop and implement Collective Action Plan

Collective Actions: 14 Board champions committed to leading

project teams 8 Collective Action project definitions

developed 8 Project teams established 66 participants on 8 project teams 3 area alignments identified with the Local

Immigration Partnership initiative (Funder Discussion, Housing Hub Model, Mentoring Partnership Program)

Creation of collaborative partnerships to develop and implement work: Host a Social Assistance Review Commission Options Paper Discussion: 5 internal and external partnerships o Community and Health Services Department

o Strategic Service Integration and Policy o Social Services o Housing and Long Term Care

o Social Planning Council of York Region o York Region Food Network

2


Collective Action Plan Status: 1 planned Financial Literacy Tools 7 underway Host a Social Assistance Review Commission

Options Paper Discussion Housing Affordability Discussion Series Fair Access Mentoring Partnership Program Housing Hub Model Funders Discussion Meeting House Series

Fair Access Project: 12 partnerships o Regional Municipality of York o York Catholic District School Board o York Region District School Board o 9 local municipal Recreation and Culture Departments Housing Affordability Discussion – Planning Team 6 internal and external partnerships o Community and Health Services Department:

o Strategic Service Integration and Policy o Housing and Long Term Care

o Office of the CAO - Long Range Planning o York University: Homelessness Sector o Canadian Mortgage and Housing Corporation (CMHC) o City of Markham

Mentoring Partnership Program: 8 introductory meetings completed

Education and

Awareness of

the HSPB-YR

and priority

area of focus,

“Making Ends

Meet in York

Region”

Community Engagement Community Events Presentations Communications

Community Events: 223 participants attended 3 events: 1. Hosted a Social Assistance Review Commission

Options Paper Community Discussion

2. Hosted a Housing Affordability Discussion –‘Turning Talk to Action: Creating Housing Options for All’

3. Results-Based Accountability Workshop –

‘Turning Talk to Action: Using Results Based Accountability’

Community Events: 1. Host a Social Assistance Review Commission Options

Paper Community Discussion (March 7, 2012) Developed and submitted a Community Response to

the Social Assistance Review Commission to inform the transformation of the social assistance system in Ontario

Findings from event survey: 80% of survey respondents reported that the

community discussion was ‘good’ to ‘very good’ Survey respondents indicated that the table discussions

worked well and provided opportunity for engagement

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2. Host a Housing Affordability Discussion (June 21, 2012) Findings from event survey: 91% of survey respondents reported that the Housing

Symposium was ‘good’ to ‘very good’ 95% of survey respondents rated the housing

affordability presentations as ‘good’ to ‘very good’ in helping them to understand the challenges and start thinking about solutions to creating affordable housing options

97% of survey respondents indicated they would be interested in future educational sessions on creating affordable housing. Topics survey respondents were most interested in learning about included: financial options, how to create more rental options and home ownership opportunities

Findings from event survey regarding future direction: The next step should be discussion groups to review

pilot projects or demonstration proposals Need to get local municipalities involved in the next

symposium Focus on solutions for those who know the issues and

educate those who do not 3. Results-Based Accountability Workshop (November 1,

2012) Findings from event survey: 96% of workshop participants rated the training as

‘useful’ to’ very useful’ Workshop participants indicated they would use the

training to evaluate program outcomes; track organizational performance; measure the effectiveness of program delivery and apply results-based accountability principles to projects

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Presentations: 20 presentations reached approximately 300 stakeholders - Internal stakeholders (8 presentations) - External stakeholders (12 presentations):

Ontario Municipal Social Service Association (OMSSA) Workshop on Capacity Building for Integrated Human Services Planning , Ontario Ministry of Training, Colleges and Universities, York University Cities Institute

Communications: Established Communication Team to develop

tactics to maintain momentum and community involvement in the Making Ends Meet initiative

Developed communication tools: 1. HSPB-YR Year in Review 2011:

o Community Model for Change identified

o 60 individual member organization actions developed

o 8 collective actions developed

2. Baseline Measures: Turn the Curve Report o 26 community indicators identified

Communications: 14 Communication Team members Communication products distributed:

o 1500 Making Ends Meet Discussion Papers o 700 Year in Review 2011 o 700 Baseline Measures: Turn the Curve Reports

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Is Anyone Better Off?

An annual HSPB-YR Member Survey was conducted with Board members to identify what is going well and where we can do better – Survey response rate 71%

Area Questions Results

HSPB-YR Governance and Accountability

1. Based on the issues facing York Region, were the right sectors brought in as members in this collaborative group?

94% of survey respondents said the right sectors were brought in as members in this collaborative group

2. To what extent do you agree or disagree with the following statements:

‘I have improved my understanding of the issues facing human services in York Region as a result of my participation on this Board’ ‘I have developed networks and relationships as a result of my participation on this Board’

87% of survey respondents ‘agree’ and ‘strongly agree’ that they have improved their understanding of the issues facing human services in York Region as a result of their participation on the Board

87% of survey respondents ‘agreed’ and ‘strongly agreed’ that they have developed networks and relationships as a result of their participation on the Board

Survey Comments: When asked what are the reasons for being on the right path to successfully fulfilling the Board’s mandate, survey responses included:

shared vision; right membership at the table; determination to make change happen; high level of commitment; engagement and collaboration effort from members.

Establishment of Making Ends Meet in York Region Collective Action Plan

1. Are you beginning to see the Board as a leader of change in advancing the Making Ends Meet results?

71% of survey respondents said they are beginning to see the Board as a leader of change in advancing the Making Ends Meet community results

2. From your perspective, do you feel that the Board is on the right track in using its collective voice to turn the curve on housing affordability?

76% of survey respondents said the Board is on the right track in using its collective voice to turn the curve on housing affordability in York Region

3. To what extend do you believe Board members are working toward the collective results of the Making Ends Meet in York Region initiative?

68% of survey respondents ‘agreed’ and ‘strongly agreed’ that Board members are working towards the collective results of the Making Ends Meet initiative

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Is Anyone Better Off?

Survey Comments: The Board is emerging as a leader in advancing the Making Ends Meet community results as it has taken a public stand on raising

awareness about social inequities/justice issues Some of the initiatives and discussions organized would never have happened if not for the HSPB’s existence

Education and Awareness of HSPB-YR and priority area of focus ‘Making Ends Meet’

1. One of the overarching themes of the HSPB-YR is to create a culture of collaboration and strategic partnerships to develop local solutions which meet local needs. Do you believe that we are on the right path to creating this culture of collaboration?

88% of survey respondents said the Board was on the right path to creating a culture of collaboration

1. How do work?

you feel you have done in engaging your organization on the Board’s 87% of survey respondents reported that they have done a ‘good’ and ‘satisfactory’ job in engaging their organization on the Board’s work

2.

Regarding the Making Ends Meet results, how have you and your organization done in advancing your organization’s individual actions?

75% of survey respondents reported that they have done a ‘good’ and ‘satisfactory’ job in advancing their organization’s individual actions

Survey Comments: We are making good progress, but it is slow and largely dependent on funding to continue to grow programs We are a community player and engaged at all levels Information obtained from the Making Ends Meet document and projects informed the design of many of our programs Our organization has formal endorsement from our Board of Directors and partners, and our strategic plan has been amended to include

a focus on activities aimed at advancing the making ends meet goals

Community Event – Housing Affordability Discussion Survey Questions:

1. Prior to the Housing Affordability Symposium, how aware were you of Canada Mortgage and Housing Corporation’s (CMHC) resources to support the creation of affordable housing?

2. After this event, how aware are you of CMHC’s resources to support the creation of affordable housing? Findings from Housing Affordability Discussion Survey: 65% of survey respondents were either ‘not aware’ or ‘somewhat aware’ of the Canadian Mortgage and Housing Corporation’s resources

to support the creation of affordable housing prior to the symposium Following the symposium, 77% of survey respondents increased their awareness of the Canadian Mortgage and Housing Corporation’s

resources to support the creation of affordable housing

COUNCIL ATTACHMENT 3

Revised May 2013

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TABLE OF CONTENTS

1.0 Introduction #4

2.0 Mandate #5

2.1 Capacity Building within the Human Services Sector #5

2.2 Collaborative Advocacy #5

3.0 Definitions #6

3.1 Collaboration #6

3.2 Group Consensus #6

3.3 Human Services #6

3.4 Human Services Sector #6

3.5 Member #6

3.6 Member Organization #6

4.0 Shared Vision, Principles and Values #6

5.0 Strategic Partnerships #6

6.0 Reporting Structure/Accountability #7

7.0 Annual Work Plan #7

8.0 Strategic Planning #8

9.0 Membership Composition and Size #8

10.0 Membership Recruitment #8

10.1 Member Selection/Recruitment #8

10.2 Qualifications #9

10.2a Human Service Organizations/Agencies/Networks #9

10.2b Community Leaders shall be recruited on the following basis #10

10.2c Desired Skills and Attributes of Members #10

11.0 Organizational Structure – HSPB-YR #11

11.1 Co-Chairs and Vice Chair #12

11.2 Management Group #12

11.3 Action Groups #12

12.0 Roles and Responsibilities #13

12.1 General Roles and Responsibilities - Members #13

12.2 Co-Chairs #13

12.3 Vice Chair #13

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12.4 Government Advisor and Resource Members #13

12.5 York Region #13

12.6 Staff Secretariat #14

13.0 Terms of Office #14

14.0 Resignations #14

15.0 Alternates #15

16.0 Meetings #15

16.1 Decision Making #15

16.2 Quorum #15

16.3 Frequency/Logistics #15

16.4 Code of Conduct #16

17.0 Conflict of Interest #16

18.0 Reimbursement of Expenses #16

19.0 Responding to Media Inquiries #16

20.0 Member Orientation & Training #17

21.0 Resources #17

22.0 Evaluation and Review #17

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1.0 Introduction The Human Services Planning Board of York Region (HSPB-YR) is a multi-sector collaborative of key human service organizations/agencies/networks and community leaders. Its primary purpose is to enhance the effectiveness and efficiency of human services within York Region by pursuing various initiatives that build capacity within the broader human services sector.

The HSPB-YR represents a proactive, strategic and collaborative response to the increasingly diverse and complex challenges and opportunities that York Region will face over the coming years. Some key drivers of these challenges and opportunities include sustained rapid population growth, an increasingly diverse population in terms of ethno-cultural, age and socio-economic profile, increasing urban intensification, and continued under-funding by senior levels of government in the areas of healthcare and social services.

The HSPB-YR is designed on the premise that the most effective approach in dealing with complex human service issues is through a comprehensive cross-sectoral collaborative approach.

The HSPB-YR will strive to be recognized as:

• A high leverage community change group

• A force for positive change in the broader human services sector

• An influential ‘united voice’ fo

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