YORK-#3997842-v1-TS 2012 Business Plan and …archives.york.ca/councilcommitteearchives/pdf/rpt 10...

1

2012 Business Plan andBudget

Presentation to Transportation Services Committee

Kathleen Llewellyn-ThomasNovember 30, 2011

2012 Business Plan and Budget Transportation Services Committee

Slide 2

Agenda

1. 2012 Budget Overview and Summary2. 2011 Accomplishments3. 2012 Key Performance Indicators4. 2012 Operating and Capital Budget5. Outlook Years

2


Slide 3

Share of the tax dollar

$

Police 0.31

Transportation Services 0.23

Community & Health Services 0.18

Asset Replacement 0.06

Waste Management 0.05

Special Purposes Bodies 0.04

Corporate Services 0.04

Finance & IT Services 0.03

Other Corporate Management 0.02

GTA Pooling 0.02

York Region Rapid Transit Corporation 0.01

Regional Planning 0.01

1.00


Slide 4

2012 Budget at a Glance

0.1%Proposed Tax Levy Increase

193.1Net Operating

(95.1)Non-Tax Revenue

288.2Total Operating Expenses

$MillionsOperating Budget

459.0Total Project Budget Authority

2,090.8Ten Year Plan

180.4Total Capital Expenditures

$MillionsCapital Budget

Proposed tax levy increase of only 0.1%

3


Slide 5

Costs have gone up 7% due to major items such as:

YRT/Viva Contractor rates +$6.8 MRoads Contractor Rates +$0.7 MYRT/Viva Service Growth (including efficiencies) +$1.5 M

0.1% Tax Levy Increase Despite Increased Costs of 7%


Slide 6

0.1% Tax Levy Increase Despite Increased Costs of 7%

Increase of 7% is offset by:Ridership growth and new 2012 fare have increased Transit revenues by $9.2 MReduction in the capital program has reduced the need for tax funded capital by $1.4 MLower than budgeted debt servicing costs has offset costs by $3.7 MReduced insurance costs by $0.6 M

Net impact on the tax levy has been reduced to a 0.1% increase

4


Slide 7

2011 Budget Compared to Proposed 2012 Budget

0

50

100

150

200

250

300

350

Tran

sit 20

11

Tran

sit 20

12

Roads

2011

Roads

2012

TM&I

TS 2

011

TM&I

TS 2

012

Fore

stry 2

011

Fore

stry 2

012

$ M

illio

ns

Capital Operating


Slide 8

0

50

100

150

200

250

300

350

Tran

sit 20

11

Tran

sit 20

12

Roads

2011

Roads

2012

TM&I

TS 2

011

TM&I

TS 2

012

Fore

stry 2

011

Fore

stry 2

012

$ M

illio

ns

Capital Operating

Biggest difference between 2011 Budget and Proposed 2012 is lessRoads Capital Budget in 2012

2011 Budget Compared to Proposed 2012 Budget

5


Slide 9

Smooth Capital Spending 2012 and Beyond;To Drive Successful Delivery on Approved Roads Budget

Annual Roads Capital Expenditures

-

50.0

100.0

150.0

200.0

250.0

300.0

Year

$ (in

mill

ions

)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% s

pent

Budget incl Cfwd 131.8 148.5 123.7 140.7 168.6 192.7 151.3 193.1 224.0 247.2 267.8 147.1

Actual Spend 73.1 76.6 91.5 118.6 109.1 87.9 81.0 137.0 103.1 100.2 107.4 132.4

% Spent 55% 52% 74% 84% 65% 46% 54% 71% 46% 41% 40% 90%

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012*

A realistic Capital Budget for 2012 reflects our capacity to deliver and contributes to good financial stewardship


Slide 10

State-of-the-art technology investments on YRT/Viva have allowed us to track and respond to service data and:

Improve schedule adherenceOptimize fleet maintenanceImprove on-time performanceMonitor cost per passenger…

Similar investments will allow for the same optimization in Traffic and ITS & Roads operations and maintenance

Business Intelligence has Improved Asset Management & Operational Planning in Transit

6


Slide 11

Business Intelligence will Improve Asset Management & Operational Planning

Transportation Asset Mix

Land15%

Bridge & Culvert10%

Building6%

Vehicles12%

Paved Roads53%

Equipment4%

Implementation & on-going management of over $2B Assets using Cityworks

Track & analyze cost by asset

Optimize:Deployment / scheduling of maintenance staffRehab of assets

Ensure minimum maintenance standards are met


Slide 12

Transportation Asset Mix

Land15%

Bridge & Culvert10%

Building6%

Vehicles12%

Paved Roads53%

Equipment4%

Council’s investment in CityWorks, M5, Init, Trapeze, CMMS, ITS Strategy and other technology allow for optimization in roads and

traffic operations

Business Intelligence will Improve Asset Management & Operational Planning

Implementation & on-going management of over $2B Assets using Cityworks

Track & analyze cost by asset

Optimize:Deployment and scheduling of maintenance staffRehab of assets

Ensure minimum maintenance standards are met

7


Slide 13

Transit (YRT/Viva) On-time performance & service reliabilityRoute restructuring & rationalization oftransit service for operational efficiencyIncrease revenues (riders/fares) Rapid transit readiness – VivaNext BRT &Spadina Subway

Roads Capital Program smoothing – ‘right-sizing’program deliveryBusiness Intelligence to achieve operational efficienciesBusiness Intelligence for better Asset Management

Multi-year business planning approach to strategically prepare for 2012 priorities and beyond…


Slide 14

Traffic & ITSBusiness Intelligence to achieve traffic operational efficiencies and implement Intelligent Transportation Systems Manage VivaNext construction impacts

All Operations (Transit Roads, Traffic/ITS & Forestry)Support Corridor Urbanization (streetlights, maintenance, snow removal, Streetscaping & Tree Care)

Multi-year business planning approach to strategically prepare for 2012 priorities and beyond…

8


Slide 15

Changes to Net Expenditures

Base/Reductions/Efficiencies/ Cost SavingsMandatory/Legislative

AnnualizationGrowth

Enhancements

(0.6)

(1.7)0.6

(1.2)3.1

(0.6)1.6

(0.9)0.3

(0.3)

Increase/(decrease) 0.1 0.2

$ M %

The proposed 2012 Net Operating Budget is $193.1M

2011 Net Operating Budget

2012 Net Operating Budget

192.9

193.1


Slide 16

2011 Accomplishments

9


Slide 17

2011 Accomplishments Include Measurable Improvements on the Ground and Policy Direction for the Future

Completed Infrastructure Stimulus Fund (ISF) projects for Roads and Transit

Rehabilitated/resurfaced 130.6 lane kms

Tendered 4 roads contracts and completed 3 contracts for a total of 13 new lane kms of road


Slide 18

Improved street trees health to 75% in good or better condition

Reforested 107,500 trees as part of Greening Strategy

Secured 62.5 acres for Regional forests


10


Slide 19

Completed 19 AODA compliant intersection improvements

Installed Zebra Markings at 25 crosswalk locations

Enhanced Central Traffic Control monitoring

Collection/analysis of real time traveller info through technology advancements

Installed Traffic Control Signals at 28 intersections



Slide 20

Transit ridership to reach 21.8M (prior to strike; 12% increase as of Sept 2011)Service Efficiency exercise - matching service to demandImproved Transit on-time performance to the range of 85-90% (as of September 2011)Managed service delays due to VivaNext constructionPurchased 23 expansion and 8 replacement buses


11


Slide 21

Launched Presto in July

Launched new YRT/VIVA website

Finalized operations and maintenance contracts for Southwest, Viva & Southeast (contract extension)

“Family of service” delivery model to reduce Mobility Plus trip cost



Slide 22

Approved a new Speed Limit Policy

Launched Pedestrian Safety Campaign (with YRP)

Approved South Yonge Streetscape Master Plan

Approved a new boulevard soil standard to achieve 90% street tree survival in the future

Approved Langstaff RH Urban Growth Centre Transportation Plan

Council approved Emerald Ash Borer strategy


12


Slide 23

2012 Proposed Budget Aligns with Strategic Plan


Slide 24

2012 Key Performance Indicators

KPI’s are tracked to help us measure our current performance in all operations

Benchmarking against other municipalities informs direction for future years

13


Slide 25

YRT/Viva Revenues Recover Less Than 40% of Program Costs ( 39.2% for 2012)

Revenue/Cost Ratio - Conventional + Viva

0%

10%

20%

30%

40%

50%

60%

70%

80%

YRT

(200

8)

YRT

(200

9)

YRT

(201

0)

STL

Lava

l (20

10)

Bram

pton

(201

0)

Mis

siss

auga

(201

0)

Vict

oria

(201

0)

Otta

wa

(201

0)

Cal

gary

(201

0)

TTC

(201

0)

YRT

(201

1)

YRT

(201

2)

YRT

(201

3)

YRT

(201

4)

YRT

(201

5)


Slide 26

Technology on YRT/Viva Allows us to Rationalize Service and Address Rising Costs – “Business Intelligence”

Gross Cost per Revenue Vehicle HourConventional+Viva

0

$20

$40

$60

$80

$100

$120

$140

$160

$180

YRT

(200

8)

YRT

(200

9)

YRT

(201

0)

Vict

oria

(201

0)

Bram

pton

(201

0)

Mis

siss

auga

(201

0)

Cal

gary

(201

0)

STL

Lava

l (20

10)

TTC

(201

0)

Otta

wa

(201

0)

YRT

(201

1)

YRT

(201

2)

YRT

(201

3)

YRT

(201

4)

YRT

(201

5)

14


Slide 27

Keeping our buses on-time and taking service to where our customers want to go will grow ridership

On-Time Performance (Trip Start Time)

70%

75%

80%

85%

90%

95%

100%

2009 2010 2011 2012

Number of Revenue Boardings (Conventional + Viva)

15

16

17

18

19

20

21

22

23

2009 2010 2011 2012

Mill

ion

s

New KPIs and System Performance Measures in Transit


Slide 28

Ridership Growth Increases Call Centre Volumes

Calls per staff have increased

Number of abandoned calls are increasing

All customer contacts are rising (Facebook/ Twitter/email)

Number of Incoming Calls per staff

12,000

14,000

16,000

18,000

20,000

2009 Total 2010 Total 2011 Estimates

Num

ber

of C

alls

Increased Abandoned Calls

150,000

200,000

250,000

300,000

2009 Total 2010 Total 2011 Estimates

Num

ber o

f Cal

ls

# Calls Answered # Calls Abandoned

15


Slide 29

Asset Management Program Will Confirm State of Repair of our Roads

OMB I R oad C ondition % as Good to Very Good

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Percentage 64% 45% 76% 58% 82% 92% 51% 49% 82%

Barrie Durham Ham ilton Niagara Ottawa Toronto W aterloo W indsor York

Business Intelligence will inform futureinvestment priorities


Slide 30

Overall Roads Maintenance Costs Consistent with Peers

O M B I A ll R o ad w a y O p e ra tio n s

$-

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

Cos t /K m $12,998 $18,265 $11,047 $12,190 $13,924 $31,068 $11,038 $9,538 $14,291

B arrie Durham Ham ilton Niagara O ttawa Toronto W aterloo W inds or Y ork

Urbanization and Rapid Transit construction will drive future corridor maintenance costs

16


Slide 31

Roads Maintenance Costs Will be the Focus of 2012 Operational Reviews

OMBI Winter Maintenance

$-

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

Cost/Km $3,352 $3,250 $2,510 $3,186 $5,197 $4,720 $2,491 $1,660 $4,115

Barrie Durham Hamilton Niagara Ottawa Toronto Waterloo Windsor York

OMBI Non-Winter Maintenance

$-

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

Cost/Km $9,646 $15,016 $8,537 $9,004 $8,727 $26,348 $8,547 $7,878 $10,176

Barrie Durham Hamilton Niagara Ottawa Toronto Waterloo Windsor York

Improved data collection willallow for better decisions

about allocating roadoperations resources


Slide 32

2012 Operating Budget

17


Slide 33

Budget Overview – Operating

Program Costs$211.774%

Contribution to Reserve$3.01%Financial Costs

$31.911%

Contribution to Capital$41.614%

2012

GROSS EXPENDITURES

$288.2 Million

2012

GROSS REVENUES

$288.2 Million

Tax Levy$193.167%

Development Approvals +

Reserves + Other$15.96%

Fees & Charges $64.822%

Provincial Gas Tax$14.45%


Slide 34

2012 Proposed New Staff

Category/Description Purpose

NEWTransit 5.0 To continue to improve on-time performance, call

centre responsiveness and AODA compliance

Roads 4.0 To add in mobile fleet repair; improve asset management in fleet and transition to additional afternoon shift in fleet in 2013

Traffic Management & ITS 3.0 To support Presto (deferred from last year) and VivaNext initiatives

Forestry 2.0 To achieve 90% survival for street trees standards and manage invasive spieces program

Strategic Policy & Business Planning 3.0 To meet records requirements and provide administrative support for the department

CONVERSIONS*Transit 3.0 To maintain increase in quantity of transit facilities

due to growth from ISF funding initiatives

Forestry 2.0 To continue progress improving tree survival rate from 75% to 90%

Strategic Policy & Business Planning 1.0 To address growth/urbanization and support streetscaping program

23.0

# ofFTE

*No new operating funds required for conversion positions.

18


Slide 35

2012 10-Year Capital Plan


Slide 36

2012 Roads Capital Program “right sized”

2012 projects smoothed tobetter match the ability todeliver considering:

Tax levy targetCurrent level of resourcesHistorical delivery/spending trendsMix of projects at various stages (EA / design / property acquisition / construction)

19


Slide 37

Smooth Capital Spending 2012 and Beyond;To Drive Successful Delivery on Approved Roads Budget

Annual Roads Capital Expenditures

-

50.0

100.0

150.0

200.0

250.0

300.0

Year

$ (in

mill

ions

)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% s

pent

Budget incl Cfwd 131.8 148.5 123.7 140.7 168.6 192.7 151.3 193.1 224.0 247.2 267.8 147.1

Actual Spend 73.1 76.6 91.5 118.6 109.1 87.9 81.0 137.0 103.1 100.2 107.4 132.4

% Spent 55% 52% 74% 84% 65% 46% 54% 71% 46% 41% 40% 90%

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012*

A realistic Capital Budget for 2012 reflects our capacity to deliver and contributes to good financial stewardship


Slide 38

10 Year Capital: Major Capital Projects

1292014-2016Major Mackenzie Drive: Hwy 50 to Weston

452011-2013Stouffville Road: Hwy 404 to Hwy 48462014-2016Bathurst Street: North of Hwy 7 to Elgin Mills

602013-2015Ninth Line: Major Mackenzie to Main St692015-2017Rutherford/Carville Road: Jane St to Yonge St

502014-20162nd Concession: Green Ln to Queensville SR532014-2016New South-East Maintenance Yard

852017-202016th Avenue: Yonge St to Kennedy Rd

Roads

432016-2018Doane Road: Yonge St to Hwy 404

152On-goingVarious Road Resurfacing & Rehabilitation

Budget $MTime FrameProgram Description

20


Slide 39

482012-2021302 Conventional busses major structural refurbishing and mechanical overhaul

522016-202041 Viva buses replacement812012-2015South East garage

Transit

462012-2015North garage

1112013-2021196 Conventional expansion buses




Slide 40

8.62012-2021Transit ITS software system8.52013-2021PRESTO next phase and upgrades

12.42016-2021CAD /AVL system replacement

Traffic Management and ITS

4.02012-2013LED replacement program

12.52011-2016Pavement marking program


Natural Heritage and Forestry

6.0On-goingYork greening land securement4.02012-2021EAB street tree replacement

8.5On-goingTree planting on Regional rights of way



21


Slide 41

Proposed 2012 Ten Year Capital Plan $ 2,091 M

$ Millions

0

50

100

150

200

250

300

Transportation 181 300 250 257 261 218 184 155 157 128

York Region Transit 30 64 51 78 23 55 28 32 42 55

Roads 133 214 180 167 224 147 139 115 106 65

Traffic Management & Intelligent TrafficSystems

15 19 17 10 11 14 14 7 7 7

Natural Heritage & Forestry 3 3 2 2 3 2 3 1 2 1

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021

10 Year Capital Plan


Slide 42

10-Year Capital Plan Highlighting TPBA2012 Plan: 2012-2021 Proposed $ 2,091 M2012 TPBA: 2012-2021 Proposed $ 459 M

0.0

50.0

100.0

150.0

200.0

250.0

300.0

350.0

TPBA Remaining Forecast

Capital Plan 181 300 250 257 261 218 184 155 157 128

Remaining Forecast 0 119 179 234 259 216 184 155 157 128

TPBA 181 181 71 22 2 2 0 0 0 0

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021

$ Millions

22


Slide 43

10-Year Capital Plan Asset Mix

2012 - 2021 Plan $2,091M

Intersection Improvements

$82.7 M4%

Road Construction$1,031.5 M

49%

Others$101.0 M

5%

Vehicle Replacement & Refresh$171.2 M

8%

Rehabilitation & Resurfacing

$202.8 M10%

Expansion Bus & Vehicle

$128.9 M6%

Facilities$252.9 M

12%

ITS/Fare System$119.8 M

6%

Asset ManagementSustainable GrowthNetwork OptimizationOthers

Future capital investment

of $1.4B


Slide 44

10-Year Capital Financing Sources

Other Recoveries, $19 M, 1% Reserves,

$70 M, 3%*Debenture Proceeds,

$199 M, 10%Grants & Subsidies,

$220 M, 11%

Tax Levy, $518 M, 25%

Development Charges, $1,064 M, 50%

*Debenture Proceeds $199 MRepayment of:Tax Levy $ 185 MDevelopment Charges $ 14 M

Total capital $2,091M

23


Slide 45

Roads 10 Year Capital Program

Townshipof King

Town ofGeorgina

City ofVaughan Town of

Markham

Town ofEast Gwillimbury

Town ofWhitchurch-Stouffville

Town ofRichmond

Hill

Town ofAurora

Town of

Newmarket

Concord

Ballantrae

Maple

Keswick

Thornhill

Oak Ridges

Stouffville

Sutton

HollandLanding

King City

Kleinburg

Woodbridge

Nobleton

MountAlbert

Sharon

Schomberg

Queensville

Milliken

MarkhamUnionville

Pefferlaw

Peel Region

City of Toronto

Durham Region

Simcoe County

Cook's Bay

Lake Simcoe

Bethesda Sideroad

York/Durham

Line

Highway 48

Old Homestead Road

Highway 9

Old Shiloh Road

Elgin Mills Road East

Boag Road

Kirby Road

Smith Boulevard

Ravenshoe Road

Davis Drive

Vivian Road

Mount Albert Road

Highway 400

Reesor Road

15th Sideroad

16th Sideroad

Dufferin Street

8th Concession

Warden A

venue

Yonge Street

12th Concession

11th Concession

King Road

Steeles Avenue East

Ninth Line

McC

owan R

oad

Jane Street

Highw

ay 27

Morning Glory Road

Leslie Street

Keele Street

Queensville Sideroad

Aurora Road

14th Avenue

2nd Concession R

oad

Leslie Street

Pollock Road

Weston R

oad

Vandorf Sideroad

Major Mackenzie Drive East

Bathurst Street

McC

owan R

oad

Langstaff Road

Kipling Avenue

7th Concession

Stouffville Road

Rutherford Road

Civic C

entre Road

Black River Road

10th Concession

Woodbine A

venue

Glenwoods Avenue

St John's Sideroad

Highway 7

Albi on Vaug han R

oa d

Highw

ay 400

Centre S

treet

17th Sideroad

Pine Valley Drive

Teston Road

York/Durham

Line

Dufferin S

treet

Kennedy Road

Highw

ay 404

Warden Avenue

Highway 48

19th Sideroad

Bathurst Street

Highway 48

18th Sideroad

Keele Street

Doane Road

McC

owan R

oad

Kennedy Road

Bloomington Road

Yonge Street

Dufferin Street

19th AvenueHighw

ay 404

Highw

a y 50

Bayview A

venue

Herald Road

Woodbine Avenue

16th Avenue

Major Mackenzie Drive West Yonge Street

Steeles Avenue West

Highway 7

John Street

Mulock Drive

FoxIsland

SnakeIsland

GeorginaIsland

5 0 52.5 Km

2012 - 10 YEAR ROADSCONSTRUCTION PROGRAM

DRAFT

Multi-Lane Provincial Highway

Municipal BoundaryRegional Boundary

Town or Village

Urban Area

Lake *

River *

Railway

Produced by:Roads - Capital DeliveryTransportation Services Department© Copyright, The Regional Municipality of York, December, 2009

*Includes © Queen's Printer for Ontario 2003-2009

RoadProvincial Highway

Intersection / Interchange Improvement

Roads Project Year

Under Construction2012201320142015201620172018201920202021

Bridge RehabilitationProject


Slide 46

2013 to 2015Outlook

24


Slide 47

The Future Operating Budget is Driven by Major Capital Projects


Slide 48

2013-2015 Key Drivers

Commissioning of Viva BRT rapidways

Contractor rates for YRT/Viva services

Contractor rates for winter maintenance, pavement markings, road construction

Continued Regional growth & urbanization

Increased pedestrian & cycling activity

Slide 48

25


Slide 49

2013-2015 Potential Risks

Facility strategies for Roads and Transit (land, construction, financing)

Commodity prices – fuel, salt & sand

New service and construction contracts (market conditions)

Slide 49


Slide 50

Budget Cycle Timeline

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