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    DATA OFFLOAD APPROACHES FOR MOBILE OPERATORSImproving Network Efficiency And Strengthening Quality Of Service

    Romendra Nath MukherjeeSanthosh Kumar M

    Jayanta DeyDevaraj Srinivasan

    www.wipro.com

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    Table of contents

    1. Data Traffic Challenges And The Need For Data Traffic Offload 03

    2. Data Traffic Offload Options 04

    3. Comparison Of Data Offload Solutions 11

    4. Recommendations To Manage Mobile Data Offload 12

    5. Conclusion 12

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    The popularity of video, social media and Internet gaming across a range of new devices such as smartphones and

    tablets has created a surge of network data traffic. Device to device connectivity commonly referred to as M2M will

    give rise to a new universe of applications that will further stress network capacity.

    In the next three years alone, data traffic is expected to grow tenfold creating a tremendous capacity crunch for1

    operators. While data revenues are expected to only double during this period creating a huge monetization gap .

    Therefore, telecom operators need to constantly review their data traffic patterns and implement traffic offloading

    mechanisms that can help them manage their network load and capacity more efficiently.

    In addition, the rise of OTT players who are capturing a growing share of the value of the data that flows over the

    network, combined with declining Telco margins, stipulates that all this should be done in a more cost efficient manner.

    This paper describes various data offload strategies and considers the challenges and benefits associated with each of

    them.

    Due to the rapid growth of smartphones and tablets, data traffic on the

    networks is on the rise and mobile connections are expected to reach the27.4 billion mark by 2015 surpassing the global population . The

    popularity of data guzzling applications, social networking, video and online

    gaming will further drive data consumption creating tremendous strain on

    the networks. Next-generation network deployments promise to deliver

    higher bandwidth and speed but they also introduce new challenges for

    service providers such as a high cost of deployment and operations. The

    cost of delivering data continues to rise more rapidly than revenues, and is

    expected to grow seven fold from $53 billion in 2010 to reach $370 billion3(USD) by 2016.

    Some of the levers that operators have at their disposal to better manage

    their networks include:

    Radio Spectrum Utilization. Spectrum for operators is both limited

    as well as expensive. As the number of connected devices continues

    to increase, operators need to plan the effective utilization of their

    radio resources by offloading data between licensed and unlicensed

    spectrum.Controlling CAPEX. To meet the growing data needs of consumers

    operators are already investing heavily in upgrading their networks.

    Data traffic challenges and the need for data traffic offload

    However, their incremental revenues are not commensurate with

    the increase in data traffic. Hence, operators need to focus on core

    and access network investments only in those areas that offer the

    strongest potential returns.

    Backhaul Network Optimization. The increase in data traffic is not

    only causing strain to the operator radio access networks, it is also

    creating backhaul bottlenecks. As the traffic from wireless devices

    continues to increase, operators also need to design and implement

    an efficient backhaul system to transport the data from the access tothe core network.

    Transactional Load Management. With increasing number of

    devices, it is important for operators to keep the signaling and

    transactional load to a minimum, so that bandwidth is optimized.

    In addition, data traffic patterns depend upon the type of device, its form

    factor, time of the day, type of application and even the density of users in a

    particular location. For devices, the largest data consumption spread is for

    3G routers, falling in the range of 1-16 GB per month. Even for PCs, the

    variation is large, in the 1-7 GB per month range, followed by tablets at

    300-1600 MB per month and mobile phones at 30-230 MB per month,4while M2M average volume traffic is below 10 MB per subscription . All

    these factors combined with the increasing device diversity makes network

    03

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    capacity planning and load management even more complex. In order to

    optimize the usage of the network elements and the traffic flow, mobile

    data offload solutions that can enable the optimum utilization of network

    resources are required.

    Data traffic offload can help operators reduce the traffic on their radio

    spectrum lowering the operating load on base stations. It also provides anopportunity for service providers to charge users for offload solutions such

    as small cells, while helping customers reduce their usage costs by

    offloading data to alternate networks.

    According to ABI Research, in 2010, about 16% of mobile data was

    diverted from mobile networks; this is expected to grow to 48% by 2015.

    Since, data offloading can help operators avoid signal choking and revenue

    loss, it is emerging as one of the best options to manage network capacity

    and load.

    A robust data offload solution can provide telecom operators with theflexibility to control data flow across the network based on traffic patterns,

    class of service and type of customers enabling a better quality of service.

    In addition, users can also have the flexibility to control the data traffic that

    they wish to offload based on the type of applications, their location or

    service type, helping them manage their data allowances better. In the

    subsequent sections, we will discuss various data offload solutions.

    There are six different options to off load data from the mobile network at

    either the access or the core network level. Each of these options can

    co-exist and the operator will have to determine the best option based on

    multiple factors such as current infrastructure, customer usage patterns,associated costs, deployment and maintenance complexities and user

    density in a particular location.

    Figure 1 explains the six different approaches that extend across the

    unified network access ring and core. Different access network elements

    are connected to the access gateway which gets aggregated through

    an aggregation box to a unified transport ring. Different core network

    elements are connected to the IP MPLS or optical ring through

    edge routers.

    The six different mobile data offload options are

    1. Wi-Fi Hotspot

    2. LTE Small Cells / Relay nodes

    3. Integrated Femto / Wi-Fi

    4. Direct Tunnel

    5. Internet offload Gateway (IOGW)

    6. M2M Gateway

    Data traffic offload options

    04

    Figure 1: Mobile Data Offload Options, Source: Wipro Technologies

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    Wi-FiHotspot

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

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    Wi-Fi is a low cost, easy to install solution that can help operators manage

    data traffic growth at reduced costs. The demand for Wi-Fi technology in

    mobile networks will continue to grow over the coming years as Tier-1

    Telecom vendors upgrade their Wi-Fi portfolio.

    The key advantage of Wi-Fi hotspot is that they operate over unlicensed

    spectrum. In addition, building Wi-Fi hotspot is easier and cost effective

    than large network deployments and upgrades. However, as the coverage

    of a Wi-Fi hotspot is limited, its effectiveness depends upon the duration

    for which the user remains in the coverage area. The longer a user stays in

    Wi-Fi coverage area greater the benefits are of data offload.

    The number of Wi-Fi hotspots is increasing across the world and many

    enterprises are setting up their own. In addition, a number of operators

    have already rolled out Wi-Fi hotspot solutions. For instance AT&T has

    forged partnerships with public and private entities to offer Wi-Fi services

    across thousands of locations.

    Wi-Fi Hotspot

    05

    Figure 2: Mobile Data Offload Using Wi-Fi Hotspot

    Wi-FiHotspot

    1

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

    The following sections will explain each of the options in detail. Figure 2 depicts the data flow in a Wi-Fi hotspot solution. Data

    offloading can be initiated in two ways. First, it can be accomplished by

    the operator based on the type of data flow. Secondly, it can be

    initiated by the user to reduce subscriber utilization charges.

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    The concept of small cells is similar to Wi-Fi, the only difference is that these

    connect to the radio network and provide higher coverage. This works

    both on licensed as well as unlicensed spectrum by offloading data traffic

    from the core network and saving radio spectrum. These low powered

    radio nodes are very useful to offload data in high density and high traffic

    areas. Since this solution is deployed and managed by the operator it fits

    well with long-term strategy of mobile operators. But it has its own

    challenges in terms of installation complexities which can adversely impact

    capital and operating expenditures.

    An advantage of LTE small cells is that they can be easily deployed with low

    skilled workers. But they are in the early stages and not yet ready for mass

    deployment.

    In Figure 3 gives a view of data flow in a LTE small cell / relay node

    deployment. Wi-Fi hotspots and LTE small cells will co-exist to address

    selective offload of data from various devices.

    LTE Small Cell and Relay

    Nodes Underlay Network

    06

    Figure 3: Mobile Data Offload Using LTE Small Cells and Relay Nodes

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    Wi-FiHotspot

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

    LTE Small Cells /

    Relay Node

    2

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    Integrated Femto and Wi-Fi will be a solution which will be deployed

    indoor in a residential or enterprise environment and outdoor in a metro

    environment. This is a hybrid solution that utilizes both small cell and Wi-Fi

    hotspot concepts for data offloading. Access points in a residential or

    enterprise environment will be managed by consumer or enterprise, while

    the WLAN access manager and Femto gateway will be managed either

    by the Internet service provider or a mobile operator.

    Figure 4 gives an overview of the Integrated Femto and Wi-Fi solution.

    Due to its distinct advantages over other solutions, it is expected that

    this solution this will become the long term data offload option for

    the operators.

    Integrated Femto and Wi-Fi

    07

    Figure 4: Mobile Data Offload Using Integrated Femto and Wi-Fi

    Intergrated

    Femto WiFi

    3

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    Wi-FiHotspot

    WLANController

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

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    In the direct tunneling method, data flow in a 3G network flows from the

    base station to the radio network controller (RNC), GGSN and then

    directly to the Internet avoiding the SGSN network element. This implies

    that service providers utilizing this offloading solution would require much

    lesser SGSN nodes, which would result in reduced capital and operating

    expenses.

    Figure 5 below explains explains the data flow in the direct tunneling

    approach.

    Direct Tunneling

    08

    Figure 5: Mobile Data Offload Using Direct Tunneling

    DirectTunnel

    4

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    Wi-FiHotspot

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

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    This solution provides the option to selectively offload data traffic between

    the Radio Network Controller in a 3G network and the SGSN. Revenue

    generating applications can be taken through the core network SGSN and

    GGSN while non-revenue generating applications such as free videos and

    web browsing are offloaded from the RNC to the Internet directly.

    By implementing this solution in the network, the operator would not

    require to upgrade SGSN/GGSN to support the increased data growth.

    Both SGSN and GGSN are offloaded in this solution but the challenge of

    restricted radio spectrum continues, since the solution is implemented in

    the core network.

    Figure 6 Mobile Data Offload Using Internet Offload Gateway gives the

    view of data flow in the Internet Offload Gateway solution

    Internet Offload Gateway

    09

    Figure 6: Mobile Data Offload Using Internet Offload Gateway (IOGW)

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    Wi-FiHotspot

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    M2M Gateway SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    FemtoGateway

    GGSN

    IOGW

    5

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    With M2M devices gaining momentum, operators should start looking at

    offloading the data content from these devices through a dedicated M2M

    gateway to reduce the strain on their core networks and improve

    operational efficiency. In this solution, M2M devices get connected to the

    unified access network ring either through macro, small cell or W-Fi

    wireless networks or through a wired access M2M gateway.

    Figure 7explains the data flow from M2M devices to the internet.

    The M2M gateway connects the M2M devices and the operators wireless

    and wireline networks. The M2M gateway also provides localized value

    added services and acts as a proxy for device management. The converged

    M2M gateway reduces the signaling load on the core network and helps

    manage mobility and session control.

    M2M traffic routing capabilities can be built into a service delivery platform

    providing intelligent offload decisions based on the traffic patterns. M2M

    networks will overlay with the existing 3G/LTE network and enable

    operators to selectively offload the data from different devices.

    M2M Gateway

    10

    Figure 7: Mobile Data Offload using M2M Gateway

    AG - Access Gateway ER - Edge Router

    Unified

    Access

    Network

    Ring

    UnifiedTransport

    Ring

    GSM BTS 3G Node BLTE eNodeB

    Smart Devices,Tablets, Phones

    To Other UnifiedAccess Network Ring

    To Other UnifiedTransport Ring

    Aggregationbox

    LTE Small Cells /Relay Node

    Wi-FiHotspot

    WLANController

    IntergratedFemto WiFi

    M2M Devices

    3G RadioNetwork Controller

    FiberEthernet

    Microwave

    IP MPLS,Ethernet,Optical

    Internet

    AG

    AG

    AG

    AG

    ER

    ER

    ER

    ER

    ER

    SGSN

    BRAS /BSER

    MSC

    PCU

    AAA RadiusServer

    GSM BaseStation Controller

    4G LTE EPCMME / SGW/ PGW

    Packet DataGateway

    IOGW

    FemtoGateway

    GGSN

    M2MGateway

    6

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    Operators can chose and deploy one or more of the data offload options

    based on the data traffic growth, subscriber base and the time frame of

    deployment. Figure 8 provides an overview of the advantages and

    challenges in each of the data offload options.

    Comparison of data offload

    solutions

    11

    DATA OFFLOADOPTIONS ADVANTAGES CHALLENGES OPERATOR BENEFITS

    WiFi Hotspot

    LTE Small cellsand Relay Nodes

    Integrated Femtoand WiFi

    Direct Tunneling

    Internet offloadGateway

    M2M Gateway

    w Usage of unlicensed spectrum

    w Marketing tool to promoteadditional business

    w

    Low Power consumption

    w Limited coverage, interferencemanagement and coverage

    w Security challenges

    w Selective data offloads

    w Lower setup amdMaintenance costs

    w Increases coverage and capacity

    w Easy to install and manage

    w Low Power consumption

    w Spectrum scarcity to supportmany devices

    w Interference migration

    w Security

    w Integration challenges

    w Lower Integration costs

    w Lower setup andMaintenance costs

    w Faster deployment

    w One box for both WiFi andFemto

    wIncreases coverage andcapacity

    w Lower cost of deploymentand maintenance

    w Spectrum scarcity

    w Interference Management

    w Security

    w Lower Opex and Capex

    w Lower power consumption

    w Easy to install and manage

    w Improved ServicePerformance

    w Flat architecture. Directaccess to the core networkfrom core network

    w No additional managementsystem

    w Only SGSN is offloaded.GCSN still carries the traffic

    w Spectrum scarcity to supportmany devices

    w No additional capex andnetwork devices

    wOperator can controlselective data to offload

    w Need fewer core network tosupport data growth

    wAddition on new boxes &management software

    w Integration costs to supportLI and Charging

    w Spectrum scarcity tosupport many devices

    wLower Capex and Opex

    w Selective offload of data

    w Easy to setup

    w Leverages existing accessnetwork system

    w Gets connected either on

    WiFi Macro networkw Reduces interferences

    w Overlay of M2M networkreduces signaling load,efficient management ofdata exchanges

    w Bandwidth and traffic

    management

    w Reduced cost of operationand capex

    w Management of multipledevices on the network

    w Security features acrossdevices

    Figure 8: A comparative analysis of the various data offload options, Source: Wipro Technologies

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    Service providers can select any option or a combination of options to

    offload data and reduce the strain on access networks depending upon thespecific challenges in radio access, backhaul and core network.

    Availability of spectrum, capacity and in-building coverage are the typical

    challenges faced by the operators that offloading solutions can help

    address. However, appropriate offloading strategies would depend upon

    operators priorities, expansion plans and many other factors. Some

    solutions that operators can evaluate include:

    Short Term Solution. Deployment of Wi-Fi hotspots as they are

    commercially available, cost effective and easy to manage. However,

    as it is not a carrier grade solution and has limited coverage, it can only

    be utilized as a supplementary solution.

    Medium Term solution. Deployment of LTE small cells as a carrier

    grade option in the licensed spectrum. A well-planned small cell

    deployment can prove effective in managing data growth, providing a

    long-term data offloading solution.

    Potential Long-Term Solution. Deployment of an integrated, hybrid

    Femto/Wi-Fi solution will utilize both licensed and unlicensed

    spectrum to address the capacity issues. However, it is still in the

    development stage. Operators can explore this as a potentialsolution for the future.

    In addition to the above mentioned data offload strategies; operators must

    also look at alternative efficiency measures to improve their network

    performance and management of data traffic. For instance, introducing

    data analytic engines in the core network and building intelligence for local

    break out of data traffic will help ease data traffic flows within the cities and

    improve efficient routing. Migrating to an intelligent core network with

    deep packet inspection and packet routing capabilities will help understand

    customer behavior, enable differentiated services and help improve

    customer experience.

    While, introduction of multicast system- overlaying with existing 3G/4G

    systems will help manage the data traffic efficiently.

    Apart from the technical offload solutions implementation, it is also very

    critical from a data monetization perspective to introduce class of service,

    pay per use models, manage connection speed and download capacity

    based on the application type and subscription fee.

    Recommendations to manage

    mobile data offloadIt is quite evident that service providers are struggling to manage the data

    traffic explosion. There are already many commercially available offloading

    options such as Wi-Fi offload, Internet offload gateway and direct tunneling

    that can help address the immediate needs of the operators.

    However, data traffic is expected to continue to grow and to manage this

    growth efficiently, it is extremely important that operators start evaluating

    their capacity and networking requirements now. Operators should also

    start planning for network upgrades, and develop a roadmap for

    deployment and roll-out of LTE small cells / relay nodes and integrated

    Femto Wi-Fi solutions to address their medium to long-term needs. As the

    number of M2M devices is expected to skyrocket in the coming years, it

    would be ideal for operators to also plan for M2M gateway, an overlay

    network to offload the data traffic.

    Service providers must also note that different types of offload solutions

    will continue to co-exist, therefore they need to carefully evaluate each of

    these options, or a combination of these based on their requirements,

    customer demographics and business objectives. A successful offload

    strategy will not only help operators minimize capital and operating

    expenditures, but also heighten quality of service while improving customer

    experience.

    Conclusion

    12

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    OTT: Over The Top

    M2M: Machine To Machine

    GGSN: Gateway GPRS Support Node

    SGSN: Serving GPRS Support Node

    IOGW: Internet offload Gateway

    RNC: Radio Network Controller

    3G: 3rd Generation

    LTE: Long Term Evolution/ 4GLTE

    CAPEX: Capital Expenditure

    OPEX: Operating Expenditure

    Glossary

    1. Ericsson report

    2. computerweekly.com/news/2240105255/Smartphones-and-tablets-drive-mobile-data-traffic-up-23-says-Gartner

    3. http://www.juniperresearch.com/viewpressrelease.php?pr=254

    http://www.ericsson.com/res/docs/2012/traffic_and_market_report_june_2012.pdf

    4. http://insaviewpoint.blogspot.in/

    References / Citations

    13

  • 7/31/2019 Data Offload Approaches for Mobile Operators

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    Devaraj Srinivasan is the General Manager & Head of Telecom Technology & Strategy in Wipro's Global Media and Telecom business unit. Dev has been

    working in the IT & Telecom Industry for more than 24 years. Dev has performed various technology and business roles in Wipro's Telecom Engineering

    group and has worked with leading telecom equipment vendors across the world. His areas of interest are broadband wireless technologies, service

    management and wireless backhaul solutions.

    Jayanta Dey is currently Vice President for Wipro's telecom equipment vendor business unit where he heads the Consulting, Solutions and Practice unit.

    Jayanta has over 23 years of experience in the telecommunication industry. He is involved in providing advisory services to various telecom clients on their

    product strategy and roadmap, process optimization, strategy for service roll out and on innovative out-sourcing/partnerships models. Jayanta holds a BE

    (Hons) Electronics Engineering from BITS Pilani and a MBA from North Eastern University Boston.

    Santhosh Kumar M is as a Technology Consultant in Wipro's Global Media and Telecom business unit. In this role he is responsible for re-badging deals and

    Telecom partner engagement programs. He has over 13 years of experience in IT & Product Engineering domain in various technical & business roles, across

    service providers & telecom equipment vendors.

    Romendra Nath Mukherjee is currently working as a business analyst in Wipro's Global Media and Telecom business unit. In this role he is responsible for

    analyzing Telecom technology and strategy. Prior to this he was working as a client relationship representative, front-ending sales in Utility domain for Wipro

    Infotech.

    About the author

    Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that

    delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and

    a 360 degree view of Business through Technology helping clients create successful and adaptive businesses. A company recognized globally for its

    comprehensive portfolio of services, a practitioners approach to delivering innovation and an organization wide commitment to sustainability, Wipro

    Technologies has over 130,000 employees and clients across 54 countries.

    For more information, please visit www.wipro.com or contact us at [email protected]

    About Wipro Technologies

    Wipro's comprehensive suite of converged services addresses the entire Digital value chain which includes Content Providers, Independent Software

    Vendors, Network Equipment Vendors, Communication Service Providers, Media, Entertainment & OTT players as well as Device Vendors. Our vertically

    aligned business model allows us to understand customer business imperatives and technology service lines give us the unique ability to architect integrated

    technology solutions partnering with organizations to Do Business Better and win in a Digital World.

    Winning in a Digital World

    14

    The Wipro Council for Industry Research, comprised of domain and technology experts from the organization, aims to address the needs of customers by

    specifically looking at innovative strategies that will help them gain competitive advantage in the market. The Council, in collaboration with leading academic

    institutions and industry bodies, studies market trends to equip organizations with insights that facilitate their IT and business strategies. For more information

    please visit www.wipro.com/insights/business-research/

    About Wipro Council for Industry Research

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