Gather and think of ideas of what you would want from the Southbank Centre website
10 mins
Group them into common themes
Personas are ‘stand-ins’ for real usersCreate your own persona
What makes up a persona?
Checklist
Does your persona have:
• a name • age • location • how they use technology • things they like doing • aim or need when using the site • devices used to access the site • describe when they might use the service in a typical day
What would your persona want?
Pick a photo and a persona sheet and fill in as best you can
15-20 mins
What is a user story?
For example my persona wants to…
My persona wants to… find out what time an event is on
My persona wants to… find out where the toilets are
My persona wants to… understand what Southbank Centre is
Look back at your post-it ideas, do any of these match your persona needs?