DESIGN, PLAN, BUILD AND OPERATE Telecom Network Consultancy Services INDUSTRY TRENDS Digital convergence caused by technological innovation and large scale adoption of data by customers have reshaped the telecom industry landscape like never before. Simple and ubiquitous technology drivers are compelling operators and equipment vendors OEMs to review their traditional business models and meet customer expectations of anytime, anywhere, any device service. Optimization, consolidation, partnerships and sourcing –all have become key strategic elements to drive revenue in an increasingly dynamic business environment. OUR CAPABILITIES: operational benefits and agility across people, platform, process and partner domains. Our key objective is to enhance customer experience with focus on OpEx reduction and Revenue growth. WIPRO’S SOLUTION Wipro offers consultancy services in areas of network optimization, transformation and business process management with the aim of bringing in a number of BUSINESS CHALLENGES To stay ahead of the curve telcos need to create innovative solutions around the way services are structured, monitor and raise performance benchmarks, ensure customer centricity and define functional KPIs in alignment with business requirements. Top strategic priorities for the telcos today are Network transformation to flat IP converged model with virtualization features Building service intelligence and ensuring migration with a differentiated user experience Business interlock, network – IT synergies and process re-alignment Network consolidation and shared services Optimizing support and cost footprint for legacy systems New revenue streams, business models and sourcing strategy Domain expertise with “smart pipe” services across transport, IP, fixed, mobility, LTE, IP RAN, FTTx technologies Building Service Intelligence with Ready to use Business Process Framework, technical and financial KPIs Technology lifecycle management, inventory management, network sharing Extensive consulting experience in network optimization, design, planning, audit, security, fulfillment and assurance Access to global operator performance metrics to help benchmark and build business case Standardized Process & Best in class KPI repository based on industry best practices Tool agnostic Lean OSS stack support aligning to industry process frameworks eTOM, ITIL, Lean, Six Sigma, CMMI BPM tool expertise with process repository in ARIS and EA platform Technology Lifecycle management Network Transformation Network Design & Engineering New Technology induction Network Security Service Delivery Framework Process Realignment & consolidation Network Audit Network Optimization Technology Domain Operations Domain
Transcript
DESIGN, PLAN, BUILD AND OPERATE Telecom Network Consultancy Services
INDUSTRY TRENDS
Digital convergence caused by technological innovation and large scale adoption of data by customers have reshaped the telecom industry landscape like never before. Simple and ubiquitous technology drivers are compelling operators and equipment vendors OEMs to review their traditional business models and meet customer expectations of anytime, anywhere, any device service. Optimization, consolidation, partnerships and sourcing –all have become key strategic elements to drive revenue in an increasingly dynamic business environment.
OUR CAPABILITIES:
operational benefits and agility across people, platform, process and partner domains. Our key objective is to enhance customer experience with focus on OpEx reduction and Revenue growth.
WIPRO’S SOLUTION
Wipro offers consultancy services in areas of network optimization, transformation and business process management with the aim of bringing in a number of
BUSINESS CHALLENGES
To stay ahead of the curve telcos need to create innovative solutions around the way services are structured, monitor and raise performance benchmarks, ensure customer centricity and define functional KPIs in alignment with business requirements. Top strategic priorities for the telcos today are
Network transformation to flat IP converged model with virtualization features Building service intelligence and ensuring migration with a differentiated user experience Business interlock, network – IT synergies and process re-alignment Network consolidation and shared servicesOptimizing support and cost footprint for legacy systemsNew revenue streams, business models and sourcing strategy
Domain expertise with “smart pipe” services across transport, IP, fixed, mobility, LTE, IP RAN, FTTx technologies
Building Service Intelligence with Ready to use Business Process Framework, technical and financial KPIs
Leading Telco Group with pan European operations – Reduction in cost of Network Operations by optimizing group sourcing strategy
Optimized tools architectureStandardized agile business processesImproved Organizational maturity Business focused Network sourcing map
Business benefit of 15% OpEx savings in 8 yearsDevelopment of target operating model for improved efficiencyAlignment to industry standard best practices
CLIENT & DETAILS WIPRO SOLUTION BUSINESS IMPACT
Leading Canadian converged services operator – Derive business optimization opportunities for enterprise services
Optimizing business processes, building workflowsSimplified workforce and organization restructureTransformation roadmap covering people, process and platform domainConsolidation and automation of tools architecture
Business benefit of 18 % OpEx savings in 3 yearsClearly established internal cost structure, performance & Quality benchmarks30 % improvement in cycle timeCustomer centric processes
Leading East European telecom operator – Improvement in network operations process and organization efficiency
Level 4 processes aligned to eTOM/ITIL framework, enriched with Attributes, RACI, Interfaces Roles and KPIs supporting Governance, Tool and KPI frameworkE2E customer centric business process frameworkOrganization Realignment by new Service Management function, geographical border changesTransition and governance plan
OpEx Saving of 8 % in 2 yearsConsolidated Service Management capabilities for optimized Customer ExperienceImproved workforce management through consolidated activities and realigned organization Increase in Organization Agility & Efficiency
Leading global telecom services group in Europe and LATAM - Tools and Process Consulting to optimize transport network in multiple OpCos Strategic Transformation partnership
Network optimization Tools consolidation across network planning, inventory management and assuranceInventory reconciliation and monetizationTechnology lifecycle managementNetwork design optimizationProcurement rationalization
OpEx savings of 20 % in 5 yearsOptimized Network design through business and technical KPIs Maximization of Transport Network utilization Automated detection of SW and NW failure
Leading telecom operator in Middle East – Service Quality Management
Customer centric approach to Service AssuranceCustomer Experience Management (CEM) Roadmap and Blueprint for fixed line, Mobile and core networkRFP preparation and technical evaluation of responses to fulfill roadmap
Better alignment of cost to investmentProcess mapping to eTOM standards E2E visibility of service performance Predictive Assurance and reduced cost to serve
![User’s Guide to Design-Build-Operate Contracts for Water ... · design–build, build–operate–transfer [BOT], or concessions) of DBO Contracts in the water sector, with whole](https://static.documents.pub/doc/80x56/5d549ebd88c993ce318b973e/users-guide-to-design-build-operate-contracts-for-water-designbuild.jpg)
