Date post: | 21-Mar-2017 |
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FINAL PRESENTATIONDESIGNING FOR SERVICES 2013
Theresa Berg Jan Nikander
Samuli Räisänen Justina VengraityteAajwanthi Baradwaj
CONTENT
BACKGROUND
RESEARCH & FINDINGS
IDEAS & CONCEPTS
BACKGROUND
BACKGROUNDWhat is the OVS all about?
The aim of Open Vocational School is to aid youth in creating their personalized education paths leading to a vocation
A paradigm shift is going on in vocational education, in which flexibility is emphasized
BACKGROUNDVocational Education
RESEARCH & FINDINGS
BENCHMARKING
SERVICE BLUEPRINT
SERVICE MAPPING
PERSONAS
MOOD BOARDS
ENACTED SCENARIOS
TOOL CO-CREATION
METHODSVocational Education
PROCESS
Vocational School
Drop outstudents
Vamos/Other Organizations
Vocational School
Students changing the
discipline
Courses
Workshops
Other Organizations(army/mental health
services)
OPEN VOCATIONAL SCHOOL
CURRENT STUDENT JOURNEY
Counselor
USERS
DROP OUTSMotivational issues, substance abuse, troublein family, teachers, etc.
CHANGING DISCIPLINEPoor discipline selection and motivational issues
YOUTH
FINDINGS
SYSTEM
KNOWLEDGE DISTRIBUTIONStakeholders do not know about the service
COUNSELINGNew materials required
TEACHERSLack of motivation
Preventive social work has been shown to be more effective than corrective work
DESIGN DRIVER
WHAT IS EMPOWERING?
BE RESPECTED AND
APRRECIATED
EMPATHYTRAINING
HAVING A PURPOSE IN LIFE
IDEAS & CONCEPTS
SERVICE TOUCH POINTSFOR THE STAKEHOLDERS
COMPREHENSIVE SCHOOL
CONFUSION
MAKE IT EASIER TO FIND RIGHT EDUCATION
STUDENT
/ Provide 9th graders with a chance to try out different vocations during their orientation to working life -period (TET)
/ During the two-week period the youth could try out 3-4 vocations
APPRENTICE
// Gaining hands-on experience from different disciplines, preventing poor selections
/ Present the study practices to prospective students
// Students get a chance to see what is like to study
TRY OUT
SERVICE TOUCH POINTSFOR THE STAKEHOLDERS
COMPREHENSIVE SCHOOL VOCATIONAL SCHOOL
CONFUSION
MAKE IT EASIER TO FIND RIGHT EDUCATION
BUILD INTEREST AND BUILD ENGAGING
RELATIONSHIPS
I DON`T FEELRESPECTEDWHY SHOULD I?
STUDENT
HERO/MENTORSHIP
/ Assign a successful practitioner to each class
// Motivate students and keep them involved
/ Students give positive feedback on teachers
// Empower youth, motivate teachers, identify problems
FEEDBACK
/ Inter-class competition for best attendance record
// Encourage youth to attend class// Helps the school to keep track of students absences
CLASSROOM CONTROLAttendence Competition
/ If a given class succeeds in particular task, they get the chance to plan their Friday’s activities
// Empovers the youth and gives them a chance in decision making
CLASSROOM CONTROLOpen-Format Friday
/ Ask the students what they want to do in class
// Empowers the youth
CLASSROOM CONTROLStudent Audit
SERVICE TOUCH POINTSFOR THE STAKEHOLDERS
COMPREHENSIVE SCHOOL VOCATIONAL SCHOOL
CONFUSION
MAKE IT EASIER TO FIND RIGHT EDUCATION
BUILD INTEREST AND BUILD ENGAGING
RELATIONSHIPS
I DON`T FEELRESPECTEDWHY SHOULD I?
IMPROVE COMMUNICATIONSTUDENT - COUNSELEROVS - STAKEHOLDERS
STUDENT
OPEN VOCATIONAL SCHOOL
COMMUNICATION STRATEGYWebsite
COUNSELING MATERIALSAttendence Competition
STUDENT
COMPREHENSIVE SCHOOL VOCATIONAL SCHOOL OPEN VOCATIONAL SCHOOL
CONFUSION
MAKE IT EASIER TO FIND RIGHT EDUCATION
BUILD INTEREST AND BUILD ENGAGING
RELATIONSHIPS
I DON`T FEEL RESPECTEDWHY SHOULD I?
IMPROVE COMMUNICATIONSTUDENT - COUNSELEROVS - STAKEHOLDERS
TRY IT OUT HERO/MENTORSHIP
FEEDBACK CLASSROOMCONTROL
TEACHER
STUDENT
OVS COUNSELER
COMMUNICATION STRATEGY
COUNSELING MATERIAL
1 2 3 4 5
6 7
APPRENTICE
APPRENTICESHIP
TRY IT OUT
HERO/MENTORSHIP
FEEDBACK
CLASSROOM CONTROL
COUNSELING MATERIAL
COMMUNICATION STRATEGY
IDEAS
T H A N K YOU