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Development ofCommunication Field
and SkillsSession 2 Introduction to Communication Science
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After completing this lesson, you will
understand why
Communication is one of the oldest yet
newest disciplines.
Early Greeks saw communication theory andpractice as critical.
The popularity of communication is a mixed
blessing. Communication is an activity, a social science,
a liberal art, and a profession.
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Chronology of Communication Media
Development
100 The Chinese invent paper
700 Arab traders introduce paper to the West
1445 Gutenberg invents movable type and
publishes the Gutenberg Bible (in 1455)
1641 First book published
1640s Diurnos, first daily newspapers, published
1731 First magazine published
1792 Telegraph
1835 Camera
1843 Facsimile
1876 Telephone
1895 Film
1905 Radio
1925 Television
hide 1445 Gutenberg invents
movable type
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Chronology of Communication Media
Development
1951 Digital computers are developed
1956 Magnetic videotape
1965 Computers
1975 Videodisc
1978 VCR (Video Cassette Recorder)
1982 Audio Compact Disc
1985 CD-ROM (Compact Disc Read Only Memory)
1985 Digital video
1996 DVD-Video (Digital Versatile Disc)
1997 DVD-ROM (Read Only Memory, DVD-RAM)
Today: Digital electronic information delivery
is the standard for all media
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In Brief, There Are Seven Milestones in
Human Communication
Language Writing Printing Telephone and Telegraph
Photography and Motion Pictures Radio and Television Computers and The Internet
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essaywriting about 3000B.C offers adviceon How to speak Effectively
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The beginning of systematic theorydevelopment in communication can be traced
to the Greeks.
Lawsuits were common in Athens, and as result,
PUBLIC SPEAKING in legal context became apreoccupation.
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Rhetoric and Speech
1st
theory of communication was developed in Greece
Corax and his student Illias:
- persuasion could be thought as an art
and provided encouragement for
instructors of what was called Rhetoric.
- develop the concept of message organization:
3 parts in corresponding introduction, body,
conclusion.
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early NEWSpaper
Early newspaper were a mixture of newsletter,
proclamations, political information, and
describing various events like speech and
rhetoric.
The mid 1600s: modern form of newspaper.
1st paper published in US, Publick Occurences
Both Foreign and Domestick, appeared in1690 (Boston).
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In the 1940-1950, the scope of fieldcommunication broadened and extendwith other social science (politics,sociology, pshycology, anthropology)
Anthropology (non verbal & interculturalcommunication), psychology(persuasion, attitudes, social influence),politics (rhetoric, propaganda),language (semiotics, linguistic), art(theater, performing arts)
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Growth of Communication Careers
Managing Communications
Media Management Corporate Communication Publishing
Public Affairs Internal Communication Comm & Information Policy
Advertising Management International
Communication
Information Services &
management
Preparing Communication
Products & Services
Editing Advertising Production Public Information
Marketing Communication Broadcast Journalism Community Outreach
Media Production Public Relations Customer Relations
Events Coordination Writing & Reporting Film Writing
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Growth of Communication Careers
Analyzing Communications
Communication Research Market Research Audience Analysis
Public Opinion Research Individual Interviewing Customer Satisfaction
Analysis
Academic Research
Communication Education
& Training
Communication Training Human ResourceDevelopment
Leadership & StaffDevelopment
Professional Development Organizational
Development
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In the 1990s, we live ininformation age, which
communication &
information technology play
an important role in oursociety
News and converging
media were fundamental to
our lives and information
technology have its impact
on human behavior
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The Third Wave (Toffler 1987) The Third Wave
Information Society: Work with computers, Create, process,
store, transmit information.
Communication: Internet, WW W, E-mail
Computer readable information: Digital video,
Multimedia, Digital audio
The Second WaveIndustrial Society: Mass production, Industrial revolution.
Factories: Specialized jobs in industry
Communication: Printed books Gutenberg Bible
1455; Movable type, Price of books decline, Slow
increase in literacy
The First Wave
Agricultural Society: farming, fishing, mining
Communication: Development of writing, Needed to
keep records, Few books
Only nobility (leisure class) could read
Books were hand copied
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Information Society
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Now, were entering the age of
network society
photo: donnybu
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photo: donnybu
Where were no longer spend more time
in here
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Every Generation has Their Own Culture
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07.00 AM
or
Work Hard!
When working hours are changing
Work Smart!
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Even libraries are changing
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o Social Networkso News & Bookmarking
o Blogs
o Microblogging
o
Video Sharingo Photo Sharing
o Message boards
o Wikis
o Virtual Reality
o Social Gaming
o Related:
o Podcasts
o Real Simple Syndication (RSS)
o Social Media Press Release
D t i i T k l i ti
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Determinisme Teknologi, artinya
penemuan atau perkembangan teknologi
komunikasi mengubah kebudayaan
manusia
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Facing those changes in communication field,
demand our ability to analyze communication
situations, develop effective comm strategies,collaborate wih others and present ideas effectively
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Effective communication skillsare a critical element in your
career and personal lives.
We all must use a variety ofcommunication techniques toboth understand and beunderstood.
Communication Skills Overview
Wh t i C i ti ?
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What is Communication?
Communication is the process of sendingand receiving information among people
SENDER RECEIVER
Feedback
Channel
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Communication Goals
To change behavior
To get action
To ensure understandingTo persuade
To get and give
Information
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What will you learn in this
session?
Presenting
Listening
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Why listening is very important in
communication process?
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We have the ability to listen to soundspatterns and translate their meaning into
languages
Importance of Listening
Listening behaviors can also determine
social and professional success.
Listening is an effective communicationtools in our life.
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Listening is actually a
complex process involvingfour elements:
- Hearing- Attention- Understanding
- Remembering
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Listening and Hearing Are Not
The Same ThingHearing is the process in which sound wavesstrike the eardrum and cause vibrations thatare transmitted to the brain.
Listening occurs when the brain reconstructs
these electrochemical impulses into arepresentation of the original sound and thengives them meaning
Understanding Human Communication, Ronald B. Adler and George Rodman
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Hearing
First element is
hearing,
which is theautomatic
physiological
process ofreceiving aural
stimuli
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Attention
Concentration asone of the most
important
aspects of
listening.
Concentration isreally just paying
close attention
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Understanding
Understanding refers to
the process whereby we
assign meaning to thewords we hear that
closely corresponds to
the meaning intendedby the person sending
the message
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Remembering
Remembering is
the storing of
informationfor later retrieval.
- Short Term Memory
- Long Term Memory
Types of Listening
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These four are not the exclusive but merelyrepresentative:
-Pleasurable Listening -Discriminative Listening
-Critical Listening -Emphatic Listening
Types of Listening
How to Improve Listening
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1)Listen Effectively2) Pay Attention3) Listen for Main Points or Ideas
4) Use Your Spare Time5) Aerobic Listening
How to Improve Listening
Presenting
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Presenting
orDelivering
Guidelines for Delivery
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Visual Aspects of Delivery:
AppearanceMovement
PostureFacial
ExpressionEye Contact
Guidelines for Delivery
Guidelines for Delivery
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Guidelines for Delivery
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Auditory Aspects of Delivery:
VolumeRate
PitchArticulation
Guidelines for Delivery
5 Dimensions of
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5 Dimensions ofCredibility of Presenter
1. Competence
CharacterComposure
ExtroversionSociability
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What creates bad
presentation
- Lack of preparation
- Not knowing audience- Inappropriate visual aids- Too much material
- Using monotone- Lacking focus
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Simulate the presentation setting
Practice aloudPractice standing up
Time your presentation
Memorize your sentences
Watch yourself in a mirror
Practicing Your Presentation
One study in US found these skills are the most
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One study in US found these skills are the most
important in the workplace (and most of them
required comm skills!)
Skills & Traits Means
1. Integrity & Honesty Choosing ethical courses of action
2. Listening Attending & Interpreting messages from others
3. Reading Understanding & interpreting written informations4. Oral Communication Communicating ideas & info through oral presentations
5. Written Communication Communicating ideas & info through written
documents
6. Self Management
/Responsibility
Striving to achieve goals, monitoring progress
7. Problem Solving Recognizing problems & implementing solutions
8. Know how to learn Acquiring & applying new knowledge & skills
9. Self-esteem Maintaining positive view of ourselves & job
10. Sociability Working & interacting well with others
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11. Diversity Functioning effectively in a multicultural & diverse
work environment
12. Decision Making Prioriting goals, generating & choosing alternatives,
considering risks
13. Math Performing basic computations
14. Creative Thinking Generating new ideas