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Development of Communication Field & Skill 2

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    Development ofCommunication Field

    and SkillsSession 2 Introduction to Communication Science

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    After completing this lesson, you will

    understand why

    Communication is one of the oldest yet

    newest disciplines.

    Early Greeks saw communication theory andpractice as critical.

    The popularity of communication is a mixed

    blessing. Communication is an activity, a social science,

    a liberal art, and a profession.

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    Chronology of Communication Media

    Development

    100 The Chinese invent paper

    700 Arab traders introduce paper to the West

    1445 Gutenberg invents movable type and

    publishes the Gutenberg Bible (in 1455)

    1641 First book published

    1640s Diurnos, first daily newspapers, published

    1731 First magazine published

    1792 Telegraph

    1835 Camera

    1843 Facsimile

    1876 Telephone

    1895 Film

    1905 Radio

    1925 Television

    hide 1445 Gutenberg invents

    movable type

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    Chronology of Communication Media

    Development

    1951 Digital computers are developed

    1956 Magnetic videotape

    1965 Computers

    1975 Videodisc

    1978 VCR (Video Cassette Recorder)

    1982 Audio Compact Disc

    1985 CD-ROM (Compact Disc Read Only Memory)

    1985 Digital video

    1996 DVD-Video (Digital Versatile Disc)

    1997 DVD-ROM (Read Only Memory, DVD-RAM)

    Today: Digital electronic information delivery

    is the standard for all media

    hide

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    In Brief, There Are Seven Milestones in

    Human Communication

    Language Writing Printing Telephone and Telegraph

    Photography and Motion Pictures Radio and Television Computers and The Internet

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    essaywriting about 3000B.C offers adviceon How to speak Effectively

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    The beginning of systematic theorydevelopment in communication can be traced

    to the Greeks.

    Lawsuits were common in Athens, and as result,

    PUBLIC SPEAKING in legal context became apreoccupation.

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    Rhetoric and Speech

    1st

    theory of communication was developed in Greece

    Corax and his student Illias:

    - persuasion could be thought as an art

    and provided encouragement for

    instructors of what was called Rhetoric.

    - develop the concept of message organization:

    3 parts in corresponding introduction, body,

    conclusion.

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    early NEWSpaper

    Early newspaper were a mixture of newsletter,

    proclamations, political information, and

    describing various events like speech and

    rhetoric.

    The mid 1600s: modern form of newspaper.

    1st paper published in US, Publick Occurences

    Both Foreign and Domestick, appeared in1690 (Boston).

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    In the 1940-1950, the scope of fieldcommunication broadened and extendwith other social science (politics,sociology, pshycology, anthropology)

    Anthropology (non verbal & interculturalcommunication), psychology(persuasion, attitudes, social influence),politics (rhetoric, propaganda),language (semiotics, linguistic), art(theater, performing arts)

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    Growth of Communication Careers

    Managing Communications

    Media Management Corporate Communication Publishing

    Public Affairs Internal Communication Comm & Information Policy

    Advertising Management International

    Communication

    Information Services &

    management

    Preparing Communication

    Products & Services

    Editing Advertising Production Public Information

    Marketing Communication Broadcast Journalism Community Outreach

    Media Production Public Relations Customer Relations

    Events Coordination Writing & Reporting Film Writing

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    Growth of Communication Careers

    Analyzing Communications

    Communication Research Market Research Audience Analysis

    Public Opinion Research Individual Interviewing Customer Satisfaction

    Analysis

    Academic Research

    Communication Education

    & Training

    Communication Training Human ResourceDevelopment

    Leadership & StaffDevelopment

    Professional Development Organizational

    Development

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    In the 1990s, we live ininformation age, which

    communication &

    information technology play

    an important role in oursociety

    News and converging

    media were fundamental to

    our lives and information

    technology have its impact

    on human behavior

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    The Third Wave (Toffler 1987) The Third Wave

    Information Society: Work with computers, Create, process,

    store, transmit information.

    Communication: Internet, WW W, E-mail

    Computer readable information: Digital video,

    Multimedia, Digital audio

    The Second WaveIndustrial Society: Mass production, Industrial revolution.

    Factories: Specialized jobs in industry

    Communication: Printed books Gutenberg Bible

    1455; Movable type, Price of books decline, Slow

    increase in literacy

    The First Wave

    Agricultural Society: farming, fishing, mining

    Communication: Development of writing, Needed to

    keep records, Few books

    Only nobility (leisure class) could read

    Books were hand copied

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    Information Society

    hide

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    Now, were entering the age of

    network society

    photo: donnybu

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    photo: donnybu

    Where were no longer spend more time

    in here

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    Every Generation has Their Own Culture

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    07.00 AM

    or

    Work Hard!

    When working hours are changing

    Work Smart!

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    Even libraries are changing

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    o Social Networkso News & Bookmarking

    o Blogs

    o Microblogging

    o

    Video Sharingo Photo Sharing

    o Message boards

    o Wikis

    o Virtual Reality

    o Social Gaming

    o Related:

    o Podcasts

    o Real Simple Syndication (RSS)

    o Social Media Press Release

    D t i i T k l i ti

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    Determinisme Teknologi, artinya

    penemuan atau perkembangan teknologi

    komunikasi mengubah kebudayaan

    manusia

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    Facing those changes in communication field,

    demand our ability to analyze communication

    situations, develop effective comm strategies,collaborate wih others and present ideas effectively

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    hide

    Effective communication skillsare a critical element in your

    career and personal lives.

    We all must use a variety ofcommunication techniques toboth understand and beunderstood.

    Communication Skills Overview

    Wh t i C i ti ?

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    hide

    What is Communication?

    Communication is the process of sendingand receiving information among people

    SENDER RECEIVER

    Feedback

    Channel

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    hide

    Communication Goals

    To change behavior

    To get action

    To ensure understandingTo persuade

    To get and give

    Information

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    What will you learn in this

    session?

    Presenting

    Listening

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    Why listening is very important in

    communication process?

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    hide

    We have the ability to listen to soundspatterns and translate their meaning into

    languages

    Importance of Listening

    Listening behaviors can also determine

    social and professional success.

    Listening is an effective communicationtools in our life.

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    Listening is actually a

    complex process involvingfour elements:

    - Hearing- Attention- Understanding

    - Remembering

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    Listening and Hearing Are Not

    The Same ThingHearing is the process in which sound wavesstrike the eardrum and cause vibrations thatare transmitted to the brain.

    Listening occurs when the brain reconstructs

    these electrochemical impulses into arepresentation of the original sound and thengives them meaning

    Understanding Human Communication, Ronald B. Adler and George Rodman

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    Hearing

    First element is

    hearing,

    which is theautomatic

    physiological

    process ofreceiving aural

    stimuli

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    Attention

    Concentration asone of the most

    important

    aspects of

    listening.

    Concentration isreally just paying

    close attention

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    Understanding

    Understanding refers to

    the process whereby we

    assign meaning to thewords we hear that

    closely corresponds to

    the meaning intendedby the person sending

    the message

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    Remembering

    Remembering is

    the storing of

    informationfor later retrieval.

    - Short Term Memory

    - Long Term Memory

    Types of Listening

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    These four are not the exclusive but merelyrepresentative:

    -Pleasurable Listening -Discriminative Listening

    -Critical Listening -Emphatic Listening

    Types of Listening

    How to Improve Listening

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    1)Listen Effectively2) Pay Attention3) Listen for Main Points or Ideas

    4) Use Your Spare Time5) Aerobic Listening

    How to Improve Listening

    Presenting

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    Presenting

    orDelivering

    Guidelines for Delivery

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    Visual Aspects of Delivery:

    AppearanceMovement

    PostureFacial

    ExpressionEye Contact

    Guidelines for Delivery

    Guidelines for Delivery

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    Guidelines for Delivery

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    Auditory Aspects of Delivery:

    VolumeRate

    PitchArticulation

    Guidelines for Delivery

    5 Dimensions of

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    5 Dimensions ofCredibility of Presenter

    1. Competence

    CharacterComposure

    ExtroversionSociability

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    What creates bad

    presentation

    - Lack of preparation

    - Not knowing audience- Inappropriate visual aids- Too much material

    - Using monotone- Lacking focus

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    Simulate the presentation setting

    Practice aloudPractice standing up

    Time your presentation

    Memorize your sentences

    Watch yourself in a mirror

    Practicing Your Presentation

    One study in US found these skills are the most

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    One study in US found these skills are the most

    important in the workplace (and most of them

    required comm skills!)

    Skills & Traits Means

    1. Integrity & Honesty Choosing ethical courses of action

    2. Listening Attending & Interpreting messages from others

    3. Reading Understanding & interpreting written informations4. Oral Communication Communicating ideas & info through oral presentations

    5. Written Communication Communicating ideas & info through written

    documents

    6. Self Management

    /Responsibility

    Striving to achieve goals, monitoring progress

    7. Problem Solving Recognizing problems & implementing solutions

    8. Know how to learn Acquiring & applying new knowledge & skills

    9. Self-esteem Maintaining positive view of ourselves & job

    10. Sociability Working & interacting well with others

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    11. Diversity Functioning effectively in a multicultural & diverse

    work environment

    12. Decision Making Prioriting goals, generating & choosing alternatives,

    considering risks

    13. Math Performing basic computations

    14. Creative Thinking Generating new ideas


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