DFS SaaS SOLUTIONS

Brain, Powered

DFS SaaS Solut ions

DFS SaaS Solutions are “software as a service” (SaaS) offerings that make your dispensers “smarter” than ever and put critical data into your hands — helping you make the best informed decisions for your business. Because they’re subscription services where new features and even applications can be added to your account, you or DFS Service representatives can manage and even push your own dispenser software upgrades and monitor your sites for needed maintenance — immediately saving you the cost and hassle of most on-premise updates. As new features and applications are made available, you can choose which ones to subscribe to and even test-drive them with a pilot program.

DFS makes it easy to add new capabilities to your dispensers — giving you the power to manage thousands of dispensers remotely and securely.

All solutions run on a low-cost but powerful DFS edge gateway device, installed at each site. Think of the DFS edge gateway as “a cable TV box”— small, with a plug-and-play installation. It connects dispensers and their data to the cloud and runs all the software offerings. Best of all, hardware, maintenance and upgrades are included in its service pricing.

DFS SaaS Solutions include three mission-critical software services:

DFS SaaS Solutions work as a powerful brain for your forecourt and dispensers, giving you the critical data you need to manage, improve and grow your business.

Imagine the possibilities: a brain that tells you when someone’s trying to install a credit card skimmer, that updates daily fuel inventory and plays a video on a dispenser screen to offer a discounted coffee to a loyal customer.

A simple way to smarter dispensers Powerful data you need today

Remote dispenser diagnostics

Targeted media creation and display

Wetstock management

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The capabilities of DFS SaaS Solutions resolve and avert serious forecourt problems that previously could only be handled by on-site service calls — resulting in significant savings, higher customer retention and greater security compliance.

How does this “brain” help manage and grow your business?

Customers who pay with a credit or debit card

amidst a skimmer industry estimated at $8B*

29M 9/10Cases where the fueling site

is only aware a dispenser is not working because a

customer tells them

Number of U. S. customers who refuel

every day*

37M

* National Association of Convenience Stores

DFS SaaS Solut ions

Wetstock solutions manage and protect fuel

Our dashboards make it easy to remotely manage dispensers

FEATURE

Allows centralized management of wetstock

Offers proven wetstock solutions

BENEFIT

Minimizes loss and identifies risks such as evaporation

Familiar to many, and works immediately with our new DFS SaaS Solutions gateway hardware

Status: check and filter dispensers by status; see those that are offline

Events: measure and follow events occurring on your forecourt

Metrics: get key statistics and measures on dispenser performance

Upgrades: save time and money with remote upgrades rather than waiting for a technician

Actions: perform a range of operations on your dispensers

How do you measure wetstock deliveries against orders? How do you monitor flow rates? How do you control pricing?

DFS SaaS Solutions include two proven wetstock management options:

— the ClearView™ solution powered by Dover Fueling Solutions

— Fairbanks™ fuel management services

Both are comprehensive and established solutions to protect stock and mitigate risks.

DFS SaaS Solut ions

Streamline your maintenance processes and contain service costs

Proactive, customized alerts and notifications streamline your service process. In some cases, the dispenser can repair itself, avoiding the need for a service call. As well, the iSense solution helps reduce problems caused by human error and makes the fewer required maintenance calls more efficient by informing the service technician of issues before they arrive.

The iSense™ remote monitoring and management solution powered by Dover Fueling Solutions is your virtual dispenser technician. The iSense solution focuses on diagnostics and alerts to keep your dispensers running smoothly — keeping your revenue flowing and your customers happy.

Typically, fueling stations learn a dispenser is down only when a customer tells them. The iSense solution provides immediate and continuous visibility into the health of all your dispensers. You can know what the problem is before the service tech arrives — and in some cases, the dispenser can fix the issue itself without the need of a costly service call.

For those with large numbers of sites, the iSense solution represents the potential for significant savings. With the iSense solution, you can manage large numbers of dispensers with easy-to-use, detailed dashboards; easily add more dispensers, across locations and around the world; and ensure all your dispensers are security-compliant with remote installation of updates and centralized control of access doors. With constantly updated security upgrades, you can stay ahead of the fraudsters who are intent on stealing from you and your forecourt. Remote updates save both time and money and immediately protect your dispensers and your customers.

Remote diagnostics keep your dispensers up and running

FEATURE

Deploys to monitor and diagnose a full range of dispenser issues

Troubleshoots problems before they occur

Ensures every dispenser is security-compliant

BENEFIT

Informs service techs what needs fixing before they arrive, getting dispensers flowing again sooner

Sends alerts before you encounter an issue; in some cases, fixes the issue automatically

Gives you centralized management over access doors; helps stop rampant credit card fraud; offers faster deployment of security updates without the cost and time of manual installations

Do you know how many of your fuel dispensers are fully operational at all times? Do you struggle with managing forecourt security and stopping credit card skimmers? Do you worry about the ongoing cost of service calls?

* National Association of Convenience Stores

A single compromised dispenser can capture data from 30-100 cards per day.*

DFS SaaS Solut ions

The next generation of the DFS Media Solutions platform gives you the ability to create content easily for your dispenser screens. It’s the first content delivery solution from DFS built to take full advantage of future dispenser technology for real-time interaction with consumers.

With a few clicks, you can create professional-grade video content to offer discounts, share a coupon from a local business or reward a frequent customer with an offer of a discounted item.

The dashboard approach means you have centralized control over all your content. You can deploy content playlists and specific media campaigns to any internal or external display. Imagine the power of all your dispensers playing the same media to drive purchases of particular items in the convenience store — whether you have a dozen dispensers, or thousands.

Targeted media plays the right content at the right time

Are your dispenser screens working to grow your business? Do you have a strategy to attract customers interacting with the dispenser to the convenience store? Can you play customized content on both forecourt and in-store screens?

FEATURE

Allows easy and quick creation and management of content for your dispensers

Offers outsourced content from trusted third parties

Uses a powerful cloud platform that works on both dispensers and in-store screens

BENEFIT

Offers discounts, shares coupons, rewards frequent customers, drives revenue at convenience stores

Plays content from inOvationTV media platform such as sports recaps, commercials or coupons

Allows global distribution of media; choose where and when you want content to play

You can edit content and not have to reload the entire content playlist. Within fifteen minutes, the updated content will be distributed and available on your dispensers. You can schedule offers (such as discounts on hot dogs after lunch, so you sell out your stock).

As well, content is available from trusted providers such as the inOvationTV™ media platform. This can include local sports updates, news or third-party content.

DFS SaaS Solutions work as the brain to power your forecourt

We’re here for youOur technical support team offers you: — “Follow the Sun” Support Services 24x7x365 — someone

will always be available to help you— Real-time Monitoring and Management — if you prefer to

have DFS manage notifications, alerts and deployments— Disaster Recovery & Business Continuity Planning

capabilities

Don’t be left behind

DFS SaaS Solutions are here to make your data a competitive advantage that helps you manage and grow your business. Our easy-to-use dashboards organize information so you can manage a whole range of dispensers efficiently and effectively.

With liability looming for fuel station owners on credit card skimmers and new technologies arriving to contain costs and drive profits in the forecourt, the time to act is now.

Partnered with Microsoft ®

DFS has strategically partnered with Microsoft to bring DFS SaaS Solutions to you. Through its Microsoft Azure™ cloud services, DFS can deliver next generation solutions that will change how your customers interact with your forecourt and convenience store. DFS helps create greater operating efficiencies, enhanced customer experiences and new revenue streams for you. DFS’ partnership with Microsoft means innovative, consistent and secure experiences for fueling sites. As well, DFS is partnering with other industry leading providers on future offerings.

Protection from skimmers

In October 2020, fueling sites will be responsible for credit card fraud committed at their forecourts. Currently, skimmer fraud accounts for $8 billion a year*. DFS SaaS Solutions are a key part of defending yourself against fraud and theft: by allowing you to rapidly and efficiently deploy security updates, have a centralized dashboard to monitor every dispenser’s access door and to send alerts if a dispenser’s card reader is compromised.

DFS SaaS Solutions:

— puts the power of big data in your hands to make you more competitive

— saves time and money by keeping dispensers running and slashing maintenance and repair costs

— secures against loss and fraud— makes video content a driver for sales

©2019, Dover Fueling Solutions. All rights reserved. DOVER, the DOVER D Design, DOVER FUELING SOLUTIONS, and other trademarks referenced herein are trademarks of Delaware Capital Formation, Inc./Dover Corporation, Dover Fueling Solutions UK, Ltd. and their affiliated entities. Microsoft and Microsoft Azure are trademarks of Microsoft Corporation.091819v1

* National Association of Convenience Stores

Want to get started?Send an email to global.saasopssupport@doverfs.com or contact your DFS regional sales manager to schedule your demo today and learn how smarter dispensers can grow your business.