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Digital DashboardsDigital Dashboardsfor Los Angeles County for Los Angeles County
Departments, Commissions Departments, Commissions and Agenciesand Agencies
Digital Dashboards are Prompted by Digital Dashboards are Prompted by Countywide Performance CountsCountywide Performance Counts
County of Los Angeles, under the leadership of the CEO, is committed to Performance Counts.
Digital Dashboards Show Performance.Demo of website:http://lacounty.info/performance_counts
Performance Counts!Performance Counts! Known by many names -- performance measures,
performance metrics, or key performance indicators -- they exist to measure progress!
To display these on a Digital Dashboard, give me:
1. A Metric
2. A Target
3. and An Actual Measurement Performance Counts has created a need for County
Dashboards in all County Departments. ISD/IDD created a Dashboard Template that can be
customized for all County Departments.
Conceptual “Views” of Conceptual “Views” of Metric HierarchyMetric Hierarchy
By Organization? By Program?
1. Metric, 2. Target, and 3. Actual Value
Imagine a metric within your area of expertise.
Wouldn’t it be nice to view that metric, along with it’s status over time?
Time in Fiscal Years,
Quarters, Months, or ?
Organization within
Department
Programs
Additional Information is LocatedAdditional Information is Locatedon the Countywide BI Websiteon the Countywide BI Website
County of Los Angeles, under the leadership of the CIO, is committed to Business Intelligence.
County selected the Cognos Toolsuite.Demo of website:http://cbi.lacounty.gov
Demo DashboardDemo Dashboard
Demos: 1) ISD Digital Dashboard, 2) ISD Ad Hoc Database, and 3) BASIS PowerCubes
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Digital DashboardDatabase
BI Digital Dashboard
Excel
Phase IUse existing data for Programs and Measures,
by Years, Quarters and Months
12
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Bar graph
12.5%12.5%
12.5%12.5%
12.5%12.5%12.5%
12.5%
Digital DashboardDatabase
BI Digital Dashboard
Phase IIExpand data access
to application systems.
12
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Bar graph
12.5%12.5%
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12.5%12.5%12.5%
12.5%Ext
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Pro
cess
Excel
BASIS
Web Interfacefor
Data Entry
FAMIS
RT II
Dashboard / Application Dashboard / Application Development ProcessDevelopment Process
1. *Initiate a Project and Define Scope/Deliverables2. *Analyze the Existing Situation3. *Define New System Requirements4. *Design Logical System with Options5. Design Physical System of Selected Option6. Construct Programs and Database7. Automate ETL Processes to Move/Load Data8. *Testing - the automated system, User Acceptance9. *End User Training
* Partnership – Customer Participation and Approval
ISDInternet Development Division 7/30/2008
Application Development Process
Initiation / Analysis
Requirements/Design
Development TestingTraining Implementation EvaluationPhase
Deliverables
Roles
Project LeadSystem Analyst
Customer Sponsor
Customer P.LCustomer Analyst
Project LeadSystem Analyst
Customer Sponsor
Customer P.LCustomer Analyst
Project LeadSystem Analyst
DeveloperDBA
Customer P.LCustomer Analyst
Project LeadSystem AnalystCustomer P.L
Customer Analyst
Project Lead System Analyst
DeveloperDBA
Customer P.LCustomer Analyst
Project LeadDeveloper
DBA
Project LeadSystem Analyst Customer P.L
Customer Analyst
Collectables
Tasks Define ScopeAlign ExpectationsEstablish Timeline
Form TeamEstablish Meetings
Identify Funding
Customer/Team ReviewsFinalize Requirements/Design and Mapping
DocsCreate Database or
Access existingCreate Cognos Objects
Finalize DiagramsFinalize Requirements
Finalize DesignFinalize ETL maps
Update Data DictionaryFinalize Security Matrix
Project CharterWork Breakdown
StructureChange MgmtDraft Diagrams
Draft RequirementsDraft Design
Metric ExamplesOrganization
ExamplesData Source Details
Approved Project Charter
Begin Data Dictionary
Approved Rqts. Doc.Approved Design Doc.
Build ObjectsUnit Testing
Create SchedulesDocument Code
Update Diagrams and Documents as needed
Develop User Guide and Plan
Training
Create Database Objects
ETL ScriptsDashboard Screens
Apply Security Structure
(Framework Model)(Cubes, Reports)
(Additional Functions)
Unit Test CasesDevelopment DB
Development Server Location
Access Info, URLSecurity Info,
Create Userids for Test / Prod
User GuideUpdate Best
Practices Docs.
Student registration and room
reservation
System Test CasesUAT Certification
Prepare Test Plan & CasesFacilitate
System TestingUAT
Log & Fix Reported Defects
All code, scripts, schedules moved to
Production App/Database Servers
All code and Framework models checked into VSS
Docs moved to IDDAPP0/Projects
Business Recovery Needs
and PlanProject Completion
Approval
Customer Feedback
Evaluation MeetingAnalyze Feedback
Update and Finalize all Documents
Complete Project Assessment and Lessons Learned
Discussion
Update IDD App. Spreadsheet Info.
Project Assessment (Post Mortem)
All system deliverables and project deliverables
moved to proper locations – system
deliverables are tested
Application Development & Digital Dashboard Development Process Flow 7/30/2008
Generic Dashboard Generic Dashboard Development TimelineDevelopment Timeline
Generic Estimates:– 2-4 Months to deliver Digital Dashboard
Application and Training to End Users, Depends on SME knowledge and involvement.
– $38k - $77k, depending on needed ISD labor hours.
Other Costs to Consider:– Monthly BI Support.– User Licenses.– Database Hosting if necessary.
Next StepsNext StepsWhat would Your
Management like to accomplish this fiscal year?
What would you like to do next?
Future Future Possibilities Possibilities
are Unlimited!are Unlimited!