Date post: | 15-Apr-2017 |
Category: |
Documents |
Upload: | dana-polyak |
View: | 102 times |
Download: | 0 times |
©2015 Gainsight. All Rights Reserved.
Business Operations,Customer Advocacy
Dana Polyak
Ooyala
©2015 Gainsight. All Rights Reserved.
Why Survey Customers
©2015 Gainsight. All Rights Reserved.
About Ooyala
©2015 Gainsight. All Rights Reserved.
What We Did
KISS Principle: “Keep It Short & Simple”
4 Questions:• NPS• ROI• Product Components• Partnership
©2015 Gainsight. All Rights Reserved.
What’s Now
Buy-in Funding Mind Change
©2015 Gainsight. All Rights Reserved.
What’s Next
Consulting Referenceability Reoccurring Revenue
©2015 Gainsight. All Rights Reserved.
THANK YOU