CV/PROFILE DR ADRIAN CHEW KWANG AH D Phil (UK), CMIntMC (UK), MBA (National University of Singapore) B Sc (Econs) Hons (London), B Accountancy (University of Singapore) FCA : Fellow, Chartered Accountant (Singapore), FCCA (UK) FCPA (Australia) Asean CPA Chartered Secretary (UK) – ACIS (UK) FCMC (Singapore), CMC – AF (ICMCI) CMC (Singapore) Cert (Management Consultancy) (Japan) WSQ (Workforce Skills Qualification) competency diplomas & certificates : Leadership & Management Leadership, Service Leadership (with Innovation and Service Excellence) Fundamentals of Data Protection Act Driving Trade and Business with Data Analytics (Ngee Ann Polytechnic, Singapore)(Workforce Mobile Phone : 85097967 Email : [email protected]____________________________________________________________________________________ Dedicated to the long-view of organisational planning and results-oriented dialectical thinking merging multi-disciplinary methodology and metaphysics - predicated on global reach, innovation models for operational processes, finance, human capital development, enterprise-wide governance & risk management, data analytics and resilience management to meet VUCA and diversity challenges. Adherent to focusing in management consulting to organisations an approach aimed at optimization of organisational autonomy, ecosystem system thinking, decision-making transparency, a culture of excellence and strategic foresight. ____________________________________________________________________________________ 2018 Academic Fellow, International Council of Management Consulting Institutes based in Zurich 2019 ICMCI Constantinus International Award, National Champion For Singapore
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CV/PROFILE
DR ADRIAN CHEW KWANG AH D Phil (UK), CMIntMC (UK), MBA (National University of Singapore) B Sc (Econs) Hons (London), B Accountancy (University of Singapore) FCA : Fellow, Chartered Accountant (Singapore), FCCA (UK) FCPA (Australia) Asean CPA Chartered Secretary (UK) – ACIS (UK) FCMC (Singapore), CMC – AF (ICMCI) CMC (Singapore) Cert (Management Consultancy) (Japan) WSQ (Workforce Skills Qualification) competency diplomas & certificates : Leadership & Management Leadership, Service Leadership (with Innovation and Service Excellence) Fundamentals of Data Protection Act Driving Trade and Business with Data Analytics (Ngee Ann Polytechnic, Singapore)(Workforce Mobile Phone : 85097967 Email : [email protected] ____________________________________________________________________________________
Dedicated to the long-view of organisational planning and results-oriented dialectical thinking merging multi-disciplinary methodology and metaphysics - predicated on global reach, innovation models for operational processes, finance, human capital development, enterprise-wide governance & risk management, data analytics and resilience management to meet VUCA and diversity challenges. Adherent to focusing in management consulting to organisations an approach aimed at optimization of organisational autonomy, ecosystem system thinking, decision-making transparency, a culture of excellence and strategic foresight. ____________________________________________________________________________________
2018 Academic Fellow, International Council of Management Consulting Institutes based in Zurich 2019 ICMCI Constantinus International Award, National Champion For Singapore
Managing Principal : ACKA Group of Consulting Affiliates
Global Experience for Management Consulting Projects in : Singapore, Malaysia, Indonesia, Philippines, Thailand, Myanmar Australia, China, Japan, United Kingdom South Africa, Mauritius, Seychelles Island
Name
Dr Adrian Chew Kwang Ah
Nationality: Singapore Citizen
Academic and Professional Qualifications & Achievements
Doctor of Philosophy, International Management Centre, UK; Companion Member, Int’l Mgt Centre Master in Business Administration, National University of Singapore Bachelor of Science (Economics) Honours, University of London Bachelor of Accountancy, University of Singapore Chartered Secretary, UK Intermediate Laws, University of London City & Guilds of London Certificate in Electrical Engineering Practice Certificate in Management Consultancy, Japan (Fellowship Award) Certified Management Consultant, Singapore; Fellow Certified Management Consultant, Singapore; Fellow, Chartered Accountant, Singapore (Life Member), Fellow, Chartered Certified Accountant (UK): Fellow, Certified Public Accountant, Australia, ACRA Approved Corporate Service Provider (FA20170545) ASEAN CPA Competencies WSQ Qualifications : Professional Diploma in Leadership and People Management, Diploma in Service Leadership WSQ Certificate in Fundamentals of Personal Data Protection Act (PDPA): Facilitate Compliance with Legislative and Regulatory Requirements Certificate of Performance, Ngee Ann Polytechnic : Driving Trade 7 Business with Data Analytics Certificates in Economic Value Added, Practical Training Needs Analysis, Organisational Needs Analysis & Total Company Training Plan, Training Evaluation, Benchmarking for Business Excellence, Measurement of Human Resource Practices, People Developer Implementation, People Developer Consultant Course, Cost of Quality, Work Redesign, On-the-Job Training Implementation, Singapore Productivity and Standards Board Certificates in Singapore Quality Award Report Writing, Preparation for Singapore Quality Class Assessment, Singapore Productivity Association Continuing Professional Education: Consolidation Accounts, MAS Compliance Certs M5, M8, M9, Life/Health/Investment-Linked Insurance Schools Attended: Canberra Primary School, Bartley Primary School II, Raffles Institution 2018 Academic Fellow, International Council of Management Consulting Institutes based in Zurich 2019 ICMCI Constantinus International Award, National Champion For Singapore
Professional Service Record
Corporate Management Experience 1970 to 1984 at various executive levels: Accountant, Business Analyst, Director & Company Secretary, Group Controller, Bank Operations Manager, Bank Internal Audit Manager, Executive Director Management Training & Consulting Practice (Finance, Accounting, Company Secretarial, AML, Economics) - 1978 till 1984 (part-time) and from 1985 to present (full-time). Approved ACRA Corporate Service Provider FA 20030965 now updated to FA20170545 Human Capital Development Consultant, Stamford Consulting Associates, Managing Partner of the Agency Firm; Director, Ace Business Chamber Pte. Ltd, ;Certified Trainer, Jaycees International. Currently Lead Assessor in Registered Management Consultant Programme of Institute of Management Consultants, Singapore
Relevant Track Record in Management Consultancy, Corporate Secretarial & Training Services
Track record stretching back to 1978 in finance, governance, human resource development, management consultancy, process & business modelling consulting, corporate statutory compliance, secretarial and training services for : 15 Medium-Size to Major Chinese, Muslim and Continental fine-dining restaurants & food manufacturing outlets (operations, finance, marketing, strategic plans), DHL Global Mail, Dimerco Express Singapore Pte Ltd, Dart Holdings Pte Ltd, Barry Callebaut Asia Pacific (Singapore) Pte Ltd, Diethelm Industries Pte Ltd, Nippon Machine Tool Pte Ltd, NMT Technology Pte Ltd, Tru-Marine Pte Ltd, Cast Laboratories Pte Ltd, Public Utilities Board, National Science & Technology Board (now renamed A*Star Technology), Eveready Singapore Pte Ltd, Management Services Division of Ministry of Finance (prior to privatisation as MSD Consultants Pte Ltd), Paramedical Staff of Public Hospitals in Singapore, Medical Institutions within the SingHealth Group, Singapore Tourist Board, 5 Travel Agencies (Wholesale, Inbound, Outbound and Retail Ticketing), ABN Bank, Habib Bank, Stamping Technology Pte Ltd, Singapore Computer Services Pte Ltd (now part of Singapore Technology Ltd Group), Wearnes International Ltd, Best World International Pte Ltd, Eng Seng Construction Pte Ltd, 3 Companies in the Oil & Gas Exploration Industry, Kontena Nasional Malaysia, Xiao Xue Pte. Ltd (spa wellness), ABN Bank, Malaysian Banks including RHB Banking Group, ManuLife, AIA, Malaysian Plantation Companies, Associated Pan Malaysia Cement, Jacks International Ltd (with interests in manufacturing, building supplies and trading internationally), Singapore Chinese Chamber Institute of Business, June’s Beauty School Pte Ltd, Spatec Academy Pte Ltd, Atlas Vending Pte Ltd, Solicitors' Accounts, SGM Koperatif, Bishan Home for Intellectually Disabled, photolab, Methodist Church of Singapore, metal coating manufacturing in Japan, besides organisations (including universities) from UK, Australia, Indonesia, Thailand and Philippines. Consulting projects and related training services include financial analysis & valuation, cash flow planning, business & technical writing, People Developer, service quality, change management, corporate re-imaging, teambuilding, cost of quality, work re-design, executive search & recruitment, wage restructuring, strategic business plans, collective agreements, performance management, corporate manuals, project feasibility, project finance, corporate finance, franchising, organisation survey & analysis, knowledge management, risk management, corporate financial restructuring and tertiary level education. Adjunct Trainer, Temasek Polytechnic Professional Development Centre, Adjunct Head, MDIS, External Examiner, University of Buckingham. Lead Assessor for Registered Management Consultant Panel, Institute of Management Consultants (Singapore). Previously: Associate Consultant & Trainer, National Productivity Board (now renamed SPRING Singapore), Productivity Activitist (NPB/SPRING) Associate Consultant, EDC@SMa, Affiliate Consultant, Enterprise Promotion Centres Pte Ltd. Served and serving Pro-Bono in Civic Organisations – inclusive of Vice-President, Institute of Management Consultants (Singapore) 2020 - 2021
Awards * City Commemoration Prize, Singapore International Chamber of Commerce * Productivity Development Programme Fellowship, National Productivity Board & Japan International Cooperation Agency coordinated by the Asian Productivity Organisation * Commendation, Special Constabulary, Singapore * 4 International Achievement Awards, 1984 Jaycees International World Conference at Montreal, Canada – for projects and publishing *2018 CMC-Academic Fellow Award, International Council of Management Consulting Institutes, based in Zurich, Switzerland *2019 Constantinus Award for Management Consulting Project – National Champion Singapore awarded by International Council of Management Consulting Institutes, based in Zurich, Switzerland
This badge was issued to Kwang Ah Chew on 4 November 2019.
Niche Specialisation and Experience:
* Logistics & warehousing planning & hands-holding implementation, related IT systems relocation, factory & office layouts, transfer of plant, machinery, office equipment, furniture & fixtures
COSO enterprise risk management & other statutory/listing compliance * facilitation of strategic financial analysis and planning - supported by use of software application * risk management - supported by use of software application for essential metrics of risk evaluation and exposure estimation * balanced scorecard implementation - supported by use of software application * performance management - supported by use of software application * psychometrics, personality profiling (DISC, YARPET) * People Developer Standard * Advisory on Union Collective Agreement Negotiations * Development of ISO 9000 Framework for Implementation & Certification * management of non-profit &/ voluntary & charity organisations, co- operatives (retail, thrift-and-loan) * application of Islamic Banking - development of Islamic Finance products with approach to formulation of product framework in accordance with Syariah principles; risk evaluation and management * financial modelling - supported by use of software application * economic forecasting * budgeting and financial / cost controls * market analysis, research (primarily comparative economics/social studies, finance, equity & bonds) and development * team building (activity-based field training) * service excellence (activity-based field training and assessor training) * change management using process consulting techniques * corporate Operational HQ location and organisation restructure - feasibility study and implementation * conversion of legal organisation entities * productivity improvement initiatives - cost of quality, people developer, work re-design, best practices benchmarking, organisation re-imaging, total company-wide training/learning plan (inclusive of training needs analysis, training evaluation) * financial instruments - development of financial products * accounting for derivatives * corporate governance compliance - development and implementation of compliance framework * corporate compliance with financial accounting standards * anti-money laundering, KYC * pre - IPO preparations and business valuation
* finance sourcing for capital expansion, restructuring and project finance * mergers and acquisitions - feasibility study, integration of buy / sell processes * productivity initiative for container company in Malaysia * economic value-added calculations * grant applications under various Government Assistance Schemes for organisational improvement initiatives undertaken by companies (in countries where these schemes are available, especially SMEs, growing companies and non-profit organizations). *lecturer for tertiary courses at various pathway levels: diploma, advanced diploma, post-grad diploma, university first degrees in accounting, economics, business administration, finance, MBA, DBA and supervision of MBA & doctorate theses. *Corporate training, facilitation, coaching & mentoring in HR, accounting, finance, marketing, productivity and quality management to companies / organisations.
Corporate Financial Management Experience: * Accountant, NCR Singapore * Director & Company Secretary, Courts Singapore * Group Financial Analyst, Jacks International (listed company) * Group Financial Manager, Survey Services Group * Group Controller, Inspection & Marketing Services Group * Operations Manager, ABN Bank Singapore * Internal Audit Manager, ABN Bank Singapore
Consulting and Training Service Provider (1978 to present date)
Service Clients (among others) obtained as Service Provider (Consultant) for Financial & Management Consultancy:
ABN Bank AIA Associated Pan Malaysian Cement Mfg Habib Bank Singapore Ministry of Health ManuLife Hospitals & Polyclinics in Singapore under SingHealth Group Barry Callebaut Asia Pacific (Singapore) Dart Holdings Pte Ltd Dimerco Express Singapore (logistics) DHL Global Mail Diethelm Industries, Singapore Dun & Bradstreet Singapore Dynamar
Eveready Singapore Koh Brothers Ltd Construction Group Cast Laboratories Group (also providing business mentoring services from 9 Feb 2012 to 31 October 2016) Ban Hock Hin Pte. Ltd. Oung Construction Eng Hua Construction Best World International Intertek Services Ik Chin Travel Agency June’s Beauty School Portek Port Management Gardens by the Bay Spatec Academy SGM Koperatif Suntec City RHB Banking Group - RHB Capital Bhd, RHB Banking Bhd, RHB Investment Banking Bhd, RHB Islamic Banking Bhd Malayan Banking Bank Bumiputera PERNAS Kontena Nasional Malaysia (container operations and logistics) Institute of Business, Singapore Chinese Chamber of Commerce & Industry Management Services Division, Ministry of Finance, Singapore Straits Construction Pte. Ltd. Ternaga Telekoms Malaysia Temasek Polytechnic Professional Development Centre: public and customized financial courses including those for participants sponsored by Council for Third Age Petronas PI Consultants Arab-Malaysia Development Bank Singapore Tourism Board Ministry of Health Restructured Hospitals NTUC Fairprice Public Utilities Board Singapore National Science & Technology Board, now part of A*Star Technology, Singapore Expression International Xiao Xue (spa & wellness) Summer 1 (spa & wellness) Travel Agencies Fine-Dining Continental, Chinese and Muslim Restaurants Tru-Marine Singapore Atlas Vending Singapore
Wearnes International Enterprise Support Asia Bishan Home for the Intellectually Disabled Movement for the Intellectually Disabled of Singapore Methodist Church of Singapore Teaching Experience (Tertiary Level): Bachelor, Master and Doctoral Degree Programmes (mainly in Corporate Finance, Industrial Finance, Accountancy, Economics, Management of Technology, Knowledge Management, Business Administration, Entrepreneurship, Multinational Finance, Multi-Cultural Management) of these universities: University of Singapore, Faculty of Business Administration & Accountancy National University of Singapore, Faculty of Engineering Swinburne University of Technology RMIT University University of Leeds Southern Cross University Edith Cowan University University of Western Australia Bradford University University of Warwick University of London (including UOL B Sc Econs Programme at Singapore Institute of Management) External Examiner, University of Buckingham B Sc (Hons) in Business & Management, MBA programmes Current Adjunct Head (Finance) , Management Development Institute of Singapore
Current Adjunct Lecturer : MBA program of UCAM Universidad Católica San - accredited Spanish university
Pro-Bono Community / Civil Organisation Service 2020 - 2021 Vice-President, Institute of Management Consultants (Singapore) 1992 – 2021 Council Member, Institute of Management Consultants ( Singapore) 1984 National President, Singapore Jaycees 1981 – 84 Committee Member, Old Rafflesians Association 1983 Hon Treasurer, Special Constabulary Sports & Welfare Association (Singapore) 1981 National Treasurer, Trinity Annual Conference, Methodist Church of Singapore 1981 Chapter President, City Chapter, Singapore Jaycees Software Literacy: * Microsoft Office * Mind Manager * Peldec Suite (for Financial Analysis, Risk Management and Strategic Planning) * Ascertus (for Risk Governance) * Visioner (for Performance Management)
*Peach Accounting *Wave Accounting *Quick Books Accounting *Base Payroll Software *Business Valuation Software *Financial Modelling using Excel *Data Visualization : Tableau *SQL Languages: * English * Chinese (Mandarin) * Malay * Conversational Japanese * Chinese Dialects – Teochew, Hokkien and Cantonese Driving Licence : Class 3 since 13th November 1971 Health : Good Religion : Christianity (Methodist)
CORPORATE PROFILE AS SERVICE PROVIDER
The corporate profile consists in the organisational aggregation of a number of distinct services within an integrative portfolio. This organisational aggregation is inclusive of these firms managed by Dr Adrian Chew Kwang Ah: ACKA International Consultants (for general consulting & training), ACKA Financial & Management Consultants (APPROVED BY ACRA for corporate secretarial & financial management services – FA 20030965, renewed as FA 20170545), Stamford Consulting Associates (for human resource development seervice) and Raffles I – Solutions (for software application support).
ACKA International Consultants ACKA Financial & Management Consultants
Stamford Consulting Associates Raffles I – Solutions
Corporate Management Consulting Service Portfolio The ACKA Group of Firms was first initiated through the establishment of ACKA Financial & Management Consultants in 1978 to provide corporate secretarial and financial advisory services. In 1986, Stamford Consulting Associates was set up to provide management consulting services to industry, and in 1998 it acquired an employment agency licence (Licence No.11 C 5975, previously C 565101J) from the Ministry of Manpower in Singapore. With the expansion of work to a wider scale as well as regionally into Malaysia, Thailand, Indonesia, Australia, Philippines, China, Hong Kong, India and Japan the timing was deemed right to set up ACKA International Consultants in 1996. The ACKA Group has therefore been enabled to provide a portfolio of business services, backed by a team of qualified professionals – stretching the specialisations of corporate mentoring, governance, 360 degree feedback, leadership and soft skills training & development, accounting, finance, marketing, manufacturing production, quality management, HR management & compensation structures/ processes, union collective agreement negotiations, people developer, HR performance scorecard and key performance indicators advisory, personality profiling, construction, banking, insurance, corporate training, information technology, decision modelling, benchmarking and executive search. This portfolio has been strengthened with the consolidation of services on an information technology base under Raffles I - Solutions in 1999. Services Offered
(a) Organisation / Business Strategies, Development of Plans, Implementation & Evaluation of Performance / Outcomes Preparation and writing of strategic and business plans for sourcing of finance, financing entrepreneurial startup, expansion & growth and application for development assistance under various government-supported schemes Franchising & licensing advisory FTA, OHQ consulting Country Comparative Studies Business Modelling Business Analytics Innovation Development Organisation Transformation & Growth Manage Change Customer Service Quality & Customer Satisfaction Index Customer Service Recovery Business Excellence
(b) Management & Skills Training , Corporate Mentoring Training needs analysis and training plans, training evaluation, training curriculum, Workshops, seminars, training assignments, lectures and tutorials : functional & soft skills training (including business and technical writing for proposals, reports & presentations), core skills training (including among many subjects: customer service quality, problem solving, critical thinking, leadership, motivation, delegation, time management, negotiation skills, effective presentation, contract management, procurement & logistics processes, project management, project feasibility appraisal, finance & accounting and strategic planning Corporate / business mentoring in relation to Organisation Transformation, Process Improvements,
Customer Service Quality Framework & Recovery, Manage Change
(c) Operations & Productivity Reviews
Business process re-engineering, reviews of operations, actual-budget variance reviews, assessment of productivity schemes, QCC, suggestion scheme, housekeeping, Six Sigma/TQM, reducing
cost of quality, benchmarking, best practices, risk management/assessment/control/insurance Activity-based costing applications Corporate diagnostics - Z scores, value- added calculations and analyses
(d) Corporate Manual, Handbook & Flows Documentation Compilation of company policy & operations manuals, on-the-job training (OJT) blueprints Compilation of company handbook and company manual, process & procedure flows
Documentation, Standard Operating Procedures Change Documentation Manual
(e) Systems Development Flexible wage systems, wage restructuring, compensation & benefits evaluation, activity-based costing systems, customising decision modelling & financial analysis systems, rationalisation of production systems, work redesign, OJT implementation Human resource management and development systems for People Developer certification Quality systems for ISO Certification, CaseTrust, Total Quality Management Corporate systems towards achievement of business excellence exemplified by Singapore Quality Class and Singapore Quality Award Six Sigma and Lean Manufacturing Implementation of system frameworks for policy, process, procedures, measurements relative to organisation transformation, service recovery, change management, innovation
(f) Corporate & Financial Strategies & Restructuring, including M & A Financial & Management Accounting
Accounting for Derivatives
Accounting for Intangible Assets
Financial analyses (profitability, solvency, liquidity and efficiency among others),
corporate restructure and financial turnaround, project feasibility studies, financing
strategies and capital restructuring, sale and purchase of business, consulting In
construction contracts management & claims
Financial Reporting Standards compliance & training
Corporate Financial Governance
Financial Modelling
Project evaluations
Activity-based Costing
Business valuation
Finance sourcing – bank finance, private equity, loan sourcing
Market Development (h) Field Surveys and Reports Perception surveys, industry surveys
Field research, Industry studies in relation to customer service quality, customer
satisfaction feedback
Country risk analyses
Corporate research, Organisation Climate, Leadership, Team Performance, Rewards, Balanced
Scorecard surveys
Contemporary Research In Accounting, Finance, Strategic Planning, Eastern & Western
Business Philosophy, Productivity & Corporate Diagnostics, Entrepreneurship, Organisational
Transformation, Capital Markets and Business Excellence
( i ) Accountancy, Corporate Compliance & Corporate Secretarial Services ACRA licensed corporate service provider (Filing Agent No. FA 20170545) Accountancy service Audit / Compliance Advisory for AML and KYC Corporate secretarial service Corporate Taxation, Goods & Services Tax Advisory, Auto Submission of Employment Income
( j ) Software Application Support & Reseller (through Raffles I – Solutions)
Balanced Scorecard, Performance Scorecard
Process Mapping
Quality Management & ISO
Enterprise Risk Management, COSCO-based approach
( k ) Executive Search & Employment Services Previously under approved licence from Ministry of Manpower for Stamford Consulting Associates ( Licence No. 11 C 5975 )
