Dr. Marc FuternickLeadership Skills Development Analysis

GROUP A Professor McEnrueManagement 470

·Jorge GarciaSamuel HanJose MedinaYesenia Lizet

SaldanaElvin Youhanna

IndustryCalifornia Hospital

Medical Center (CHMC)

Vision Statement

“A vibrant, national health care system known for service, chosen for clinical

excellence, standing in partnership with patients, employees

and physicians to improve the health of all communities

served.”

Industry (continued) California Hospital Medical Center – Short-Term Care

Downtown Los Angeles, many people without healthcare(1)

Dignity Health – includes 44 other medical centers in the southwestern region of the United States

1. Patient Satisfaction/Patient Focus2. Dignity and respect3. Integrity and honesty 4. Responsiveness to needs5. Results-oriented perspective6. Motivate others to exceed expectations

Background

Supervises a medical staff of 110 individuals

Management Responsibilities

Leadership Responsibilities

Dr. Marc Futernick: Responsibilities:

Tulane University School of Medicine (1996) Emergency Physician (17 Years)

Emergency Department (DES) Medical Director since 2006 (7 years)

Management Responsibilities

Administrative: Represents the department Manages staff members Resolves issues such as conflict

Financial: Partly responsible for DES income Manages finances of his own medical group of physicians

Personal: Organizing staff members in DES Seeks to improve his efficiency and that of department

Leadership Responsibilities

Articulates a vision and initiates change when needed: Reducing LWBS (Leave

Without Being Seen) ratio of the Department

Physician’s Mentor Program

Leads by example: Sets the speed, efficiency, and

productivity of the work unit. Strong, yet positive tone Inspires others

Communication Effective

communication allowed him to build on skills that facilitate: Teamwork

Effective delegation Collaboration

Able to bring people together and unify under a single cause

Feedback

Leadership Skills

Motivation Meet certain objectives

Accomplish any goal and objective in motion

Make clear and targeted objectives

To obtain goals and objectives completed

Is amazingly useful in influencing teams

By the collective team effort

Leadership Skills

Vision Direction for the future Improved DES performance Created Physician’s Mentor

Volunteer program for pre-medical students

Implemented standards Department morale Advocated for patient-

centered approaches to care

Leadership Skills

ANY QUESTIONS/COMMENTS/

CONCERNS?

Conclusion

Reference 1: Healthcare statistic provided by Dr. Futernick