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Duke University Health SystemClinical Education & Professional Development
“TMIP”
Trauma Management Improvement Plan
for Duke University HospitalEmergency Department
Module Three
Duke University Health SystemClinical Education & Professional Development
“TMIP” Education
Module Three
Duke University Health SystemClinical Education & Professional Development
Section 3. cont.
The Trauma
Resuscitation TeamRoles & Responsibilities
Duke University Health SystemClinical Education & Professional Development
Roles/ResponsibilitiesSocial Worker
• Assists with locating and notifying family members of patient arrival if indicated
• Manages patient’s family and significant others’ location and movement during acute phase of care by balancing their right to see the patient with not impeding critical patient care
• Facilitates flow of information from Supervising Resident to family and significant others
• Supports the family and significant others’ emotional response to patient’s traumatic injury
Duke University Health SystemClinical Education & Professional Development
Roles/ResponsibilitiesChild Life Specialist
• Provides age-appropriate communication with pediatric patients
• Assistance with patient preparation and diversion for painful procedures as clinically indicated based on developmental age of patient
Duke University Health SystemClinical Education & Professional Development
Section 4.
Trauma Stabilization Performance Sequence
Duke University Health SystemClinical Education & Professional Development
Trauma Continuum of Care Communication
Phase I – Pre Arrival Conference
Phase II – Pt Arrival
Phase III – Definitive Care
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tContinuum of Care
Duke University Health SystemClinical Education & Professional Development
Trauma Stabilization Performance Sequence
• Identifies the continuum of care and events (Phases of Care) in the ED
Duke University Health SystemClinical Education & Professional Development
Phase I
• Pre-arrival– Trauma Team activation– Pre-arrival conference
• Information sharing• Role assignment• Preliminary plan of care• Room preparation
Duke University Health SystemClinical Education & Professional Development
Components of Pre-Arrival Conference
• Any team member can initiate the Pre-Arrival Conference however the preliminary plan of care is established by the trauma resuscitation team led by the Supervising Resident
• The goal is that it is done and the conversation is focused solely on preparation of the team for the arriving patient
• Available information is relayed to team members• Trauma Resuscitation Team roles are assigned• Trauma members don PPE attire and apply “Role
Stickers” cont.
Duke University Health SystemClinical Education & Professional Development
Components of Pre-Arrival Conference
• Contingency plans are determined such as need for emergency release or MTP blood products, specialty consultants who are not part of trauma activation page (i.e. Neurosurgery, Thoracic Surgery), any specialized equipment
• Personnel not required for patient care are excused
• Appropriate number of “observers” (students) are determined and positioned unobtrusively in the room
Duke University Health SystemClinical Education & Professional Development
Phase II
• Patient arrival– Pre-hospital provider report if applicable– ATLS
• Primary survey• Interventions/Procedures• AMPLE History• Secondary Survey• Interventions/Procedures• Team notification of initial plan of care• Documentation
Duke University Health SystemClinical Education & Professional Development
Characteristics of Pre-hospital Provider’s Bedside Report
• The Trauma Team will be silent while pre-hospital staff provide report to the team and answers questions primarily from Assessment Resident or Primary Nurse– “Sterile Cockpit” approach to patient handoff
Duke University Health SystemClinical Education & Professional Development
Additional Points to“Airway” in Primary Survey
• Additional airway management support as determined by EM Attending may be obtained by calling:– “Anesthesia Emergency Airway Team”
via 115 paging system or the
– “Emergency Tracheotomy Team” via 115 paging system to perform emergent surgical airway interventions
Duke University Health SystemClinical Education & Professional Development
Additional Points to“Disability” in Primary Survey
• Assessment components include AVPU, PERRL, GCS
• Assessment Physician will begin to determine need for Neurosurgery consult at this point
Duke University Health SystemClinical Education & Professional Development
Additional Points toSecondary Survey
• Second full set of vital signs are obtained• Head to toe/front to back• Patient should be removed from spine board at time of log roll and
after posterior aspect is inspected, radiograph plates should be positioned for chest and pelvis radiographs and patient log rolled back to supine position– Radiograph plates should not be shoved under patient while
supine• Gastric tube insertion needs to occur PRIOR to obtaining chest
radiograph• Foley will be inserted prior to CT• FAST Ultrasound and limited “spot” radiographs as ordered by
Orthopedic Resident can also be obtained at this time prior to patient going to CT scan
Duke University Health SystemClinical Education & Professional Development
Components of Initial Plan of Care
• Assessment Resident confirms findings of initial evaluation with trauma team to assure accuracy and completeness
• Supervising Resident in conjunction with the Primary Nurse will then implement the plan of care
Duke University Health SystemClinical Education & Professional Development
Physician Documentation
• The Trauma Surgery Assessment Resident will document on the Trauma Assessment History & Physical Form
• The EM Assessment Resident will document ED History & Physical electronically
Duke University Health SystemClinical Education & Professional Development
Nurse Documentation
• The Trauma Nursing Record is generated for all trauma alert activations and is completed according to established documentation guidelines found on the ED On-Line Resource.
http://marlowe.duhs.duke.edu/ed/emergencyhandbook.nsf/a515f3ab62e482b985256abf004cb197/852570f4007170b0852576880045b987?OpenDocument
Duke University Health SystemClinical Education & Professional Development
Phase III
• Definitive Care– Ongoing reassessment of primary and secondary
survey components– Ongoing communication between team members– Consultation– Diagnosis– Comprehensive care and management– Operative intervention– Determination of Level of care (ICU, OR, Intermediate
or Step-down unit, discharge)
Duke University Health SystemClinical Education & Professional Development
Physician Documentation
• For patients with extended LOS in the ED after disposition, the patient care resident(s) will document and update the patient’s on-going plan of care in a specified area of the patient’s eBrowser where the entire team has access to review.
Duke University Health SystemClinical Education & Professional Development
Section 5. Trauma Performance Metrics
Patient Flow Time Goals
Door….. to….. Transfer
Duke University Health SystemClinical Education & Professional Development
An orchestrated performance….
Duke University Health SystemClinical Education & Professional Development
PERFORMANCE THAT “COUNTS”……..
Duke University Health SystemClinical Education & Professional Development
Section 6.Additional Trauma
Performance PracticesCommunication
Consultations
Diagnostic Imaging
Patient Transport
Debriefing/Critique
Duke University Health SystemClinical Education & Professional Development
Communication
• There will be an established continuous flow of information between the Assessment Resident, Primary Nurse, and Supervising Resident. All will be informed of information concerning assessment, diagnostic findings, condition changes, and alterations in the plan of care. – The EM Assessment Resident will provide report to the
Trauma Chief or designee for continuation of trauma patient care after resuscitation and stabilization. Sunday – Saturday 1801-0600.
cont.
Duke University Health SystemClinical Education & Professional Development
Communication
• The patient care resident/Attending will communicate patient care information via phone to the accepting ICU care provider.
• The patient care resident will attend patient transport to the ICU for participation in patient care handoff to the receiving team.
Duke University Health SystemClinical Education & Professional Development
Consultations
• Consultants should allow for completion of primary and secondary survey. Consultants will verbally communicate with the trauma resuscitation team regarding evaluation, plan of care and any changes to the plan. They will complete appropriate, required documentation of consultation.
Duke University Health SystemClinical Education & Professional Development
Diagnostic Imaging
• Radiologists consultation and image review will be provided
• Radiology priorities and imaging sequences should be confirmed. Subsequent changes to the imaging sequence should be reviewed with the Supervising Resident with oversight of the Trauma Attending.
• PCXR performance goal – 15 mins.: door to performance
• CT performance goal – 20 mins.: door to CT room
Duke University Health SystemClinical Education & Professional Development
Diagnostic Imaging
• To impact ED LOS, delays in achieving CT and plain films should be minimized for the trauma patient. While in the first Radiology area, the primary nurse can ask the Radiology Technologist to call ahead to the next Radiology area to secure a ready room for the patient. This facilitation of patient flow should eliminate the patient going back and forth to Radiology from the ED.
Duke University Health SystemClinical Education & Professional Development
Transporting Trauma Patients
Duke University Health SystemClinical Education & Professional Development
Patient Transport
• If diagnostic procedures require the patient to be transported out of the ED, the Assessment Resident will inform the Primary Nurse. A minimum of five minutes is needed for packaging the patient for transport. Preparing the patient for transport includes:– Monitoring equipment
– Stabilization of cervical spine and immobilization if required (c-collar application prior to patient transport)
– Transport pack with warm fluids to accompany patient
– Medications (pain, sedation, paralytic, etc.) cont.
Duke University Health SystemClinical Education & Professional Development
Patient Transport
• The Primary Nurse will transport. Respiratory Therapy will be available to maintain adequate ventilation and oxygenation during transport as required.
• Patient stability will be established prior to transport out of the ED. If an unstable patient defined by established guidelines (Trauma Transport Protocol) is to be transported, they will be accompanied by the Trauma Chief or designee.
Duke University Health SystemClinical Education & Professional Development
Monitoring and Measuring Quality of ED Trauma Care
Duke University Health SystemClinical Education & Professional Development
Debriefing/Critique
• Any member of the Trauma Resuscitation Team may call for a debriefing or critique
• A debriefing is helpful in dealing with the emotional responses to the victim or the circumstances of the injury. The purpose of a debriefing is to help members of the team cope with normal human responses to tragedy.
Duke University Health SystemClinical Education & Professional Development
Debriefing/Critique
• A critique is a procedural review that provides a forum to discuss the positive aspects of the resuscitation and identify problems or a need for procedural changes. Critiques are meant to facilitate communication and problem resolving. Forums that are available are: – Weekly Trauma or monthly Pediatric Trauma Management
Conferences• A request for review may be made to the Trauma Center office
– The evaluation of the “Resuscitation Debrief” will be submitted to Trauma Coordinator for review of performance improvement opportunities
• A monthly performance review will be completed by the ED Critical Care/Trauma Committee with performance improvement recommendations submitted to participating disciplines
Duke University Health SystemClinical Education & Professional Development
Thank you!
This is a very exciting time to be part of DUH
ED and Trauma Center.
We are very happy you are part of this great
team, all of us working together to continue
to improve the care we provide to our
trauma patients and our work to become
one of the best trauma centers.
Thank you for your time & attention and your
help in making this a successful endeavor.
Duke University Health SystemClinical Education & Professional Development
“Building Success Together”