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Service Cloud Helps DuPont “Better Serve Our Customers” DuPont is a global science company with a history of solving the world’s biggest challenges Capture and document all customer interactions to the service center Reduce “speed to resolution” of High-Performance Workspace where CSRs have a complete view of their daily work Seamless integration into ERP for prompt order processing 360 degree view of the customer - all customer details including master data DuPont Improves Customer Service Using Service Cloud Carol Dandolos, Program Director
