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Enterprise Projects
Setting up for Success
Nick Johnson/ Robyn Walker
Intergen Dynamics Practice Lead/ASSA ABLOY Project
Manager 31 October 2012
Our Agenda
Enterprise Solution
Enterprise Project – Intergen Approach
Enterprise Project – Customer Perspective
Review
Enterprise Projects – Setting up for Success
Your presenter/s
27 years experience in software industry
in NZ and UK
Experienced in many industry domains
10 + years in Project Management of
business/software projects
1 year at ASSA ABLOY running the
project to implement AX 2012 with a
number of add-in modules and interfaces
to legacy systems
Robyn Walker
ERP Project Manager, ASSA ABLOY NZ
12 years experience in Operations
Management, manufacturing industry
14 years experience implementing ERP
solutions
Including 10 years experience
implementing Dynamics ERP solutions
Won Microsoft ERP Project of the Year
twice
Nick Johnson
Dynamics Practice Lead, Intergen
Enterprise Projects – Setting up for Success
Business Systems, the Pace of Change
Fastest Pace of Change
Example: Mobility, Execution Solutions, Business
Intelligence
Medium Pace of Change
Example: Operational ERP Solutions, Supply Chain
Management
Slowest Pace of Change
Example: Administrative ERP Solutions, Human
Capital Management
Pace of
Change
Enterprise Projects – Setting up for Success
Business Suite and Complementary Solutions
Financials Human Resource Management Administrate
Workloads …
Sales Force
Automation Customer Care Social Commerce
Marketing
Automation CRM
Workloads …
Supplier
Relationship
Management
Sales and
Distribution
Project
Management
Time &
Expense Horizontal
Workloads …
Microsoft
Windows
Microsoft
SharePoint
Microsoft
SQL Server
Microsoft
Lync
Microsoft
Office
Microsoft
Visual
Studio Microsoft
Solutions …
Retail
Industry
Operational
Workloads
Manufacturing
Manufacturing
and Lean
operations
Multi-Channel,
Store Operations
& Merchandising
Order Mgmt.,
Replenishment,
Logistics
Loyalty Mgmt.
& Social
Commerce
Innovation
Management
Global
Operations &
Planning
Enterprise Projects – Setting up for Success
Divisional Operations ERP
Divisional Operations ERP
Subsidiary Operations ERP
Subsidiary Operations ERP
Administrative ERP Corporate HQ
AX2012 an Enterprise Solution Two-Tier Implementation
Goals Missed:
Hard to meet all requirements
Difficult and costly to modify
Expensive skillsets
Goals Missed:
No global view of operations
No standardization, many local
apps
Maintainability and TCO
Microsoft Dynamics AX to meet needs for all business units:
Agility and innovation support
Insight, alignment with unit practices and rhythms
Standardise business process and competencies
High adoption, global presence
Microsoft Dynamics AX provides centralised processes:
Consistency
Unit-to-unit comparability
Consolidated reporting
Enterprise-wide visibility
Administrative
ERP
Enterprise Projects – Setting up for Success
What about a customer view?
Implementing an Enterprise Solution The challenge of setting up an ERP project for success
ASSA ABLOY New Zealand Robyn Walker – ERP Project Manager, ASSA ABLOY New Zealand
ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience
ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience
ASSA ABLOY in brief
ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience
Founded in 1994
Grown from a regional company to an international group with 30,000 employees and sales of around 7 billion NZD
World’s leading lock group
Offers a more competitive range of door opening solutions than any other company on the market
Strategy – customer focus, product driven, with competent people
WELLINGTON - AANZ Sales office
AUCKLAND - AANZ Head office - Manufacturing Site
ASSA ABLOY New Zealand Employees: 220 Across New
Zealand
Sales: NZD 61M
Major Brands:
Lockwood, Interlock, Yale, Trimec
1,200+ customers in
New Zealand, Australia, Asia, America, Europe & Africa
CHRISTCHURCH - AANZ Sales office
Customer Challenges ERP Enterprise Implementation
Stakeholder commitment & business sponsorship
Business Objectives – clear and measurable
Business Processes – clearly defined
Business Requirements – clear and measurable
Customisation of the ERP solution
Integration of the ERP solution with existing systems
Dedicated project team from business areas
Customer Challenges ERP Enterprise Implementation
Corporate governance processes (country, region, global)
Consulting partner selection
Project Management for the customer
Test all impacted business processes thoroughly
Organisational change management
Data conversion and accuracy
Focus, product driven, with competent people
Takeaways ERP Enterprise Implementation
Fail to plan or plan to fail
Select people with proven experience for key roles
Plan contingency in terms of budget and time
Management team must own the change
Enterprise Projects – Setting up for Success
Intergen Solution Methodology & Offerings
Intergen Dynamics Implementation Services Offerings
Diagnostic Analysis Design Development Deployment Operation
Solution
Envisioning
ISS Solution
Specialist
Solution Optimization
Solution Delivery Solution
Support
Mitigate Risks
Role Guidance
Business
Process Maps
Project
Plan & WBS
Solution
Architecture
Benefit
Realisation
ROI Business
Case Improve Consistency
& Predictability
Increase Agility inSure Methodology
Enterprise Projects – Setting up for Success
To consider…
■ Always remember the ‘Why’
■ Define Project KPI
■ Focus on ‘To-be’ Business Process
■ Data Cleansing
■ Organisational Change Management
■ Clearly define ownership
■ Walk before you can run
■ Communication is king
Setting Up for Success
Thank you [email protected]