5:00 PM–7:00 PM Evening Welcome Reception

Skyline Room Trump International Hotel & Tower, 16th Floor

7:30 AM–8:45 AM Breakfast

Skyline Room Trump International Hotel & Tower, 16th Floor

8:45 AM–9:00 AM Summit Introduction and Welcome

Mark McElroy EVP, Business Leader Insurance, TransUnion

9:00 AM–9:15 AM State of TransUnion

James Peck CEO, TransUnion

9:15 AM–10:00 AM General Session: Economics and the Insurance Market Gene Stanaland President, GSE, Inc.

The U.S. is slowly emerging from one of the most severe recessions in history. In this session,

Mr. Stanaland will look at what carriers should focus on to ensure sustainable growth in the

new economy.

10:00 AM–10:45 AM General Session: Future Trends in the Insurance Industry Tyler Nitz Director, Insurance Consulting, Mintel Comperemedia

As consumers become more conscious of their insurance options,

we will examine new selling channels, developing marketing strategies,

new product innovations and the latest mobile trends. This session will

use analytics, research and examples from a powerhouse database,

as well as original consumer research, to show you future trends

that will affect your business.

Agenda

May 7–8, 2013Trump International Hotel & Tower, Chicago

�e Analytics-DrivenInsurance Organization

2013 TRANSUNION INSURANCE SUMMIT

ARRIVAL MONDAY, MAY 6, 2013

DAY 1 TUESDAY, MAY 7, 2013

AGENDA 22013 TRANSUNION INSURANCE SUMMIT

10:45 AM–11:00 AM Break

11:00 AM–11:45 AM General Session: Employing Analytics to Drive Superior Underwriting Results

Peter Hahn Partner, McKinsey & Company

In this session, we will explore the challenges of applying data in the underwriting process.

The presenter will look at how analytics have been used to support underwriting and how carriers

should focus their analytic resources to drive superior performance.

11:45 AM–12:30 PM General Session: Analytics-Driven Change Management in Claims Processing Brian Passell Managing Partner, Razors Edge Consulting

This session will discuss how to reduce loss adjustment expense while improving the customer

experience and how analytics can be applied to improve the claims process. We’ll explore

approaches to process redesign and improvement—along with the appropriate pace of change—

and examine the development of specific metrics that facilitate timely and effective measurement.

12:30 PM–1:30 PM Lunch Skyline Room Trump International Hotel & Tower, 16th Floor

4:15 PM–5:00 PM General Session: Thriving in the Internet Channel Phil Wintering Managing Partner, OutPerform Associates, LLC

Rich Bonitz Managing Partner, OutPerform Associates, LLC

Continued growth in Internet quoting activity will be driven by younger people as they continue

to enter the market of insurance. Users will demand increasing excellence in this channel.

This session will focus on how carriers must first survive in this channel and then explore how

they can become leaders in Internet distribution.

5:00 PM Close of Day 1

6:00 PM–9:00 PM Evening Reception & Dinner EPIC 112 West Hubbard Street, Chicago, IL 60654

DAY 1 TUESDAY, MAY 7, 2013

1:30 PM–4:15 PM Breakout Sessions

Attendees will participate in three breakout sessions, which they chose prior to the Summit.

SESSION 1: 1:30 PM–2:15 PM | SESSION 2: 2:25 PM–3:10 PM | SESSION 3: 3:20 PM–4:05 PM

Click to see breakout sessions section >>

(10-MINUTE BREAK AF TER EACH SESSION)

AGENDA 32013 TRANSUNION INSURANCE SUMMIT

SESSION 1: 1:30 PM–2:15 PM | SESSION 2: 2:25 PM–3:10 PM | SESSION 3: 3:20 PM–4:05 PM

Improve Segmentation by Understanding Consumers’ Wealth Profiles Michael O’Connell Vice President, Product Development and Management, TransUnion

Understanding the wealth profile of your customers and prospects can assist in targeting these

consumers with meaningful value propositions. This session will help you understand how to

leverage the largest and broadest range of wealth data to improve your ability to market the right

products to distinct consumer segments. We will also explore the comprehensive set of data

attributes and analytics that can be tailored to meet your business objectives.

Digital Marketing David Drotos Vice President, Insurance Marketing, TransUnion

Insurance carriers are rapidly migrating to the digital channel to acquire new policyholders.

Therefore, it’s crucial to identify not only the right channel to use but also the right data for targeting.

Learn how TransUnion’s new digital marketing information solutions will give insurance carriers

the visibility to find the best candidates for these new channels.

Next Generation Claims History Reports Powered by Data Indexing Technology Michael Gaughan Vice President, Business Development, TransUnion

In this session, we’ll explore how patent-pending Data Indexing Technology, coupled with weekly

national householding, results in the most accurately assembled behavioral reports available.

You’ll learn how this technology can compile data reports with the same level of precision used to

create credit reports and how it has improved the compilation and delivery of auto claim history

reports. Results will demonstrate the number and value of valid auto claims that were previously

unmatchable with the traditional claim history databases and how incorrectly matched claims

are virtually eliminated.

Small Business Policy Cross Sell—The Hidden Opportunity John Card Vice President, Strategic Alliances, TransUnion

This session will cover TransUnion’s Small Business ID solution and how several insurance

carriers utilize it to identify cross-sell opportunities within their entire book of business

(both personal and commercial line policies). Find out how you can identify small business

owners within your current book of business by effectively targeting them with focused offers.

The Next Generation of TransUnion Insurance Risk Scores Adrian Cuc Director, Insurance Analytics, TransUnion

TransUnion’s newest insurance risk scores were built in 2012 from a diverse dataset of regional

and national carriers’ insurance performance data and appended credit data utilizing the most

advanced modeling techniques. This session will explore how they can streamline regulatory

approval, increase your decisioning power and better predict the expected relative insurance

loss costs resulting from claims for individuals seeking an insurance policy.

DAY 1 BREAKOUT SESSIONS

AGENDA 42013 TRANSUNION INSURANCE SUMMIT

7:30 AM–8:45 AM Breakfast

Skyline Room Trump International Hotel & Tower, 16th Floor

8:45 AM–9:30 AM General Session: Executing Analytics-Driven Fraud Mitigation at Point of Quote— A Case Study John Hollar Vice President, The General Insurance

Jeff Reynolds Vice President, Product Development, TransUnion

In this session, we’ll explore how a carrier approached rate evasion in their quoting and

binding operation. We’ll learn how they identified opportunities to focus on the fraud activity.

The speakers will discuss the data, approaches used and how a solution was introduced within

the carrier’s systems. They’ll share how the solution has performed while still maintaining an

efficient and profitable quoting system.

9:30 AM–9:45 AM Break

9:45 AM–10:30 AM General Session: Marketing Panel Discussion

MODERATOR: Michael Gaughan, Vice President, Business Development, TransUnion

PANEL MEMBERS: Seth Goodman, Executive Vice President, Client Services, DataLab USA

Tim Prunk, Executive Vice President, Epsilon

Mike Green, DMRA, Inc.

Martin Thomas, Senior Vice President, RPM Direct

This panel will discuss some of the more innovative uses of data and analytics today and explore

where carriers should currently focus data and analytic resources.

10:30 AM–11:15 AM General Session: Trends 2013: How Disruption Is Driving Trends in Insurance Business Agendas Ellen Carney Senior Analyst, Forrester Research

There’s one word to describe what’s going on in the business of insurance right now: disruption.

There are four drivers behind this state: activist consumers willing to join forces with their insurers,

social networks becoming a means of production (and regulation), a physical world that consumers

can interact with through smart, portable devices, and a big regulatory change—health care

reform—that has implications across the industry. Though some might question their relevance

in the age of digital disruption, many insurers gave the agent a second look, suddenly realizing

that this distribution channel was aging pretty well. Even if you think the notion of “disruption”

is that of commotion, trouble, distraction, or tumultuous uproar, others (including new entrants)

are embracing disruption as an opportunity.

11:15 AM–11:30 AM Closing Remarks Mark McElroy EVP, Business Leader Insurance, TransUnion

Boxed lunch provided

DAY 2 WEDNESDAY, MAY 8, 2013