For internal circulation of BSNL only

E1-E2 Management

Chapter 18

BSNL Latest Services

Deliver Value Added Services on top of customer

networks

Purpose of IN

Fixed Network

Data Network

Mobile NetworkSERVICES

Residentialuser

Corporateuser

Service & UserProfiles•Routing Table•Calendar•Charging•Screening etc.

Value Added Services

Operator•Management•Statistics•Announ etc.

IN SCP Nodes

For internal circulation of BSNL only

KOLKATTA

HYDERABAD

BANGALORE

*

*

*

SSP AND LE

AHMEDABAD

STP

IN Platform

IP/SRP

LUCKNOW

Chennai

Trivandrum

Nasik

Five IN Nodes

Hyderabad - 424

Bangalore - 425

Lucknow - 180

Ahmedabad - 233

Kolkatta - 345

IN Platforms

5 IN platforms, 9 IN services, 4 types of SSP‟s and 340

ROI‟s(85x4)

IN Platforms

- 4 General Purpose IN Platforms(GPIN)

- Kolkata, Lucknow, Ahmedabad, Bangalore

- 1 Mass Calling IN Platform(MCIN)

- Hyderabad

For internal circulation of BSNL only

Service Access codes:

Codes Service Access

1800 Free Phone

1801 VPN

1802 VCC(ITC/CALL NOW)

1803 Tele voting

1804 ACC/FLPP

1860 UAN(Local)

1861 Tele voting(Charge)

Codes Service access

0900 PRM

0901 UAN(LD)

0902 UPN

1807 UAN Mgmt

1808 UPN Mgmt

1809 VPN Mgmt

Service Access codes

ACC /FLPP (ACCOUNT CALLING CARD)

FIXED LINE PREPAID

For internal circulation of BSNL only

•Customers who want to control budget and experience

ease of usage.

•ACC/ FLPP Service enables a subscriber to make calls

from a prepaid account linked to his telephone number.

• Unlike the prepaid card 'ITC' service, where the

authentication is done every time through a 16-digit PIN the

authentication of FLPP is linked to his telephone line & the

user is not required to dial the Account number/ PIN for

authentication making it simpler to use.

Types of FLPP accounts

1) PCO FLPP Account

2) General FLPP Prepaid Account

3) General FLPP Prepaid + Post paid Account

For internal circulation of BSNL only

FLPP

• Conversion of fixed line to Pre Paid and get rid of telephone

bills.

• Easy de-linking from telephone line when prepaid is not

required on any number.

• No need to dial Account number/ PIN every time you make a

call.

• STD/ISD Facility.

• On Line balance enquiry.

• Easy recharge and no problem of bills

• Free Level 1and IN services which are free to end-customers

like Free Phone etc. are available.

For internal circulation of BSNL only

Metering will be

there against the

ACC account.

Exchange

System

No metering will

be there on the

Calling Telephone

Number

1. UNIVERSAL PCO FLPP Account - offering

only Prepaid Services (for Local +STD+ISD)

• Provided to PCO owners only.

• Account will be directly linked to the PCO‟s telephone

line.

• The customer line shall be suitably configured from the

local exchange so that you can dial the destination

number by lifting the phone.

• Home metering shall be provided so that they can

charge our customer.

• Remote login facility is provided

For internal circulation of BSNL only

1.UNIVERSAL PCO FLPP Account - offering only

Prepaid Services (for Local +STD+ISD)

• PIN option can be enabled for fraud control purpose

only.

• Menu management shall be provided through access

code of „1284#‟.

• Only PCO line can be attached to FLPP account.

• Only one call possible at a time. Postpaid calls can be

made directly.

For internal circulation of BSNL only

2. General FLPP Account - offering both

Prepaid & Postpaid services

• Provided to all wire-line customers other than PCOs i.e.

to both residential as well as commercial customers. The

customer has the option of making both prepaid calls

through his FLPP account as well as postpaid calls.

• The customer is required to dial 1805 345 followed by

destination

• Can make both prepaid calls through his FLPP account

as well as postpaid calls.

• No configuration required.

For internal circulation of BSNL only

2. General FLPP Account - offering

both Prepaid & Postpaid services

• Remote login facility is available.

• Redial & Follow-on facilities are available.

• PIN is not mandatory to access menu, PIN can be

enabled only to prevent fraud from direct line.

• One FLPP account can be attached to only one CLI at a

time and one CLI can be attached to single FLPP

account at a time.

• Eight simultaneous calls possible from one Account at a

time.

For internal circulation of BSNL only

3.General FLPP Account offering only

Prepaid services

• Provided to all wire-line customers.

• The customer can make only prepaid calls

• The customer line will be configured from the exchange.

• Remote login facility is available

• Redial & Follow-on facilities are available.

• If PIN option is enabled for control purpose it will be

mandatory to dial the PIN every time after dialing the

destination no.

• One FLPP account can be attached to only one CLI at a

time and Eight simultaneous calls are possible.

For internal circulation of BSNL only

FPH,PRM,UAN,UPN

For internal circulation of BSNL only

Paid

0900 Reversed

Paid 1860/1902 Paid

FPH Free

1600 Paid

PRM

UAN/UPN

Subscriber

Subscriber

Subscriber

Customer

Recorded

Announcement Customer features• PIN control

• Scheduled routing changes

• Call re-routing (busy, no reply)

• Call queuing

• Statistics

• Customer control

0800 123456

Operator features• Customer profile management

• Customised announcements

• Service and traffic statistics

Date

Hour

Location

Traffic

FPH,PRM,UAN,UPN : Product

Routing facilities

IPTV

• IPTV is a system used to deliver digital television

services to the consumers

• Delivery of digital television is made possible by using

Internet Protocol over a broadband connection

• In addition, Video on-demand is also provided

For internal circulation of BSNL only

IPTV features

• Distribution of multiple channel made possible over a

single screen.

• SMS , e-mail and caller ID could be displayed on a

customer‟s television at a predefined location

• virtually unlimited number of high-definition content

For internal circulation of BSNL only

IPTV applications

• Home owner Entertainment

• Digital Television

• On-Demand Video

• Business TV to Desktop

• Distance Learning

• Corporate Communications

For internal circulation of BSNL only

Movies

Video-clips

Photos

Pictures

3G Mobile Services

SMS

EMS

MMSText

Streaming

Mobile-commerceMobile Broadband

Video services Video

Call/streaming videos/

Video clipsEnhanced Content

services – Music/

tones/pictures

Mobile-ticketing and content purchase

& delivery

3G services - A bouqet

Mobile TV

Location Based Services (LBS)

For internal circulation of BSNL only

Resource Tracking And Management

Service (RTMS)

People Finder Service

Location based information services

“Where am I” services

Advertisement

Mobile Yellow Pages

City Sightseeing

Traffic Alert

Emergency alert services

Public Safety Service

Information services

• News services

• Stock data

• Sports results

• Financial records

• Traffic data and information

For internal circulation of BSNL only

Mobile banking

• Account Information

• Payments, Deposits, withdrawals,

and Transfers

• Investment

• Support

• Content Services

For internal circulation of BSNL only

Mobile brokerage

• Stock market services offered via mobile devices

• Subscriber are allowed to react to market developments

in timely fashion and irrespective of physical location.

For internal circulation of BSNL only

For internal circulation of BSNL only