Brief self introduction
Name - Terence Kahapola Arachchi
● Currently serving as a Senior Lecturer and the Dean of the Faculty of
Management at Horizon Campus.
● Have been teaching undergraduate and master’s level courses for the
last seven years
● Before becoming a university teacher, was an Advanced Level Business
Studies teacher at two leading international schools
● Industry experience in Pharmaceutical and IT industries - In Marketing
and Business development.
Introduction to the Business Case Analysis (BCA) module
Module Aims:
This module aims to familiarise standard practices of business case analysis and presentations and develop competencies and skills thereof with some activities.
Module content:
1. Nature of a business case and the process of analysing it – 10%
2. Reading and mapping some cases for a case analysis – 40%
3. Linking the map to subject matters, writing the analysis and discussing with others
40%
4. Making comments on others’ analysis and debating the issues – 10%
Intended Learning Outcomes (ILOs) of the Module:
Knowledge
1. Understand content of a business case including its central problem and
analytical questions
2. Understand the connection between a case and subject matters in
accounting, business and strategy.
Competencies
3. Read and understand cases in relation to their central issues and
underlying subject matters
4. Map an analysis combining the related subject matters
Intended Learning Outcomes (ILOs) of the Module:
Skills
5. Analyse, discuss and present some cases
6. Comment on other’s analysis with a clear position
Introduction to today’s topic
Nature of a business case and the process of
analysing it – 10%
This is the first topic of this module.
The follow on topics are;
● Reading and mapping some cases for a case analysis – 40%● Linking the map to subject matters, writing the analysis and
discussing with others 40%● Making comments on others’ analysis and debating the issues – 10%
Part 1: Nature of a business case
● Business case studies are usually summaries of a business
situation, problem faced or a strategic choice to be made.
● A business case may be based on a real-life company OR a
fictitious company created by a business case writer.
● Business case studies can illustrate business theory and show the
application of such theory.
Why use case studies?
● Case studies enable students to analyse business issues from a variety of perspectives.
● Apply critical thinking and problem solving skills that you have been developing in your classes.
● Apply business theories they have learnt in various subjects.
● Business cases are summative - allows you to use different types of knowledge you have gained such as finance, marketing, operations and HR.
What kind of analytical skills can you develop by analysing business case studies?
● Sorting and organising key information
● Separate facts from opinions
● Identifying important issues facing a company
● Flag opportunities that are available to a company
● Listing threats and problems
● Understand critical limitations facing a company - e.g. lack of adequate finance, human resources or technical expertise.
● Making decisions and providing practical solutions
Part 2: The process of analysing a business case study
The basic approach to business case study analysis is a FOUR step
process.
1. Analyse the current situation
2. Understand key issues and their core elements
3. Formulate and evaluate alternative courses of action
4. Choose the best alternative and implement it
Part 2: The process of analysing a business case study
1. Analyse the current situation
2. Understand key issues and their core elements
3. Formulate and evaluate alternative courses of action
4. Choose the best alternative and implement it
Each step is a process by itself with a number of steps you will go through.
I will provide you with a check-list for each stage so that you are sure that
you have done the best analysis based on given information.
Learning the process of analysing a business case study
● The best way is to take a case study and practice by doing it.
● We will start with a made-up business case study to keep things
simple. Real world business cases can be too complex
● Using this case study we will go through each of the four steps of
analysing a business case study.
● We will do individual work as well as work as groups for certain
activities
○ Comparing analysis done by each-other
○ Commenting on positives and negatives
○ Support or oppose analytical findings of others
Things to remember when analysing business cases and developing solutions.
● You will never get all the information you need - Good decisions need
quality information. However, like in any real-life business situation,
some information will not be available in your case study. You will have
to make reasonable assumptions.
● You will not have all the money you need - Finance (or lack of it) is
the main limiting factor in real world businesses. Your
solutions/decisions will only be practical if the firm can fund them.
Therefore, propose solutions that the company can afford.
Things to remember when analysing business cases and developing solutions.
● There may be shortage of other critical resources as well - The firm
may be short-staffed and not in a position to hire more at present.
● There may be operational limitations due to limited technical resources.
E.g.
○ The factory may be running at full capacity and cannot expand
production any more.
○ The firm may not have the technology or the technical expertise
needed to implement the solutions you propose.
○ Shortages of other physical resources such as storage, retail outlets,
transportation, office space, outdated computer systems
Things to avoid
Lack of clear understanding - Propose solutions without understanding the real issues.
Treating symptoms - Confuse symptoms with causes
Premature conclusions - Wait till the full analysis is done before you decide what is really wrong with the firm.
Look for the right answer (or right solution) - there is no right answer. Different people may come-up with different solutions for the same problem. Each can be equally effective.
Generalized solutions/recommendations - Business problems need very specific solutions. E.g. Rather than suggesting that the firm should increase cash-flow, propose how they can do it based on their situation and industry.
Things to avoid
Don't forget the big picture - A case study may focus on a certain area
more (e.g. the financial issues facing the firm) however, make sure to
consider other business functions such as operations, marketing, HR and
Administration.
Understand the interconnectedness (synoptic nature) of all business
decisions.
What might look like a good decision based on finance point of view could
be a marketing disaster or lead to a serious HR issue.
NEXT STEP
First reading of the case study “What’s Driving Porsche?”
This is a 11 page case based on the history of Porsche and the
challenges that had to be overcome when Porsche took a
controlling stake in the VW company.
This case is unique as a smaller sports car company - Porsche -
essentially took-over one of the world’s largest car-makers,
the VW.
What is our approach to this case?
1. You must read this case a few times on your own.
• Make sure you read thoroughly – Don’t not skim through or try to speed read.
2. I will take you through a condensed summery of the case so that you are
aware of the major issues and factors – This will help your reading and
analysis.
3. You will be given a short assignment based on this case which you must
submit on or before next Saturday (27th February 2021)
When reading this case…….
● You may get the feeling that it is disjointed and there is no logical
flow.
● The case seem to jump back and forth from past to present and back to
past.
● This is typical of Business School case-studies that deal with complex
real-world businesses.
● Part of the reading and notetaking should be to create your own
summery in a logical way that is suitable to you.
The case is written in 2009 with 2007 data – We will only consider facts as presented in the case – Current situation of VW/Porsche
may be different but we will NOT consider current facts.
What’s Driving Porsche? – CASE SUMMERY
● Both Porsche and VW are German.
● Large German companies have a unique management system – They
have a two-tier Board system○ There are two Board of Directors - The Supervisory Board & Management Board
○ Supervisory Board – This plays the role of a Board of Directors in the British/American
system of Corporate Governance. They do strategic planning, decide on investments &
major expenditures and the long-term direction of the business.
○ Management Board - This plays the role of the Top Management team or the Executive
Committee (ExCo). They manage the day-to-day operations of the company and manage
the business functions. They report to the Supervisory Board and certain decisions of the
Management Board must be approved by the Supervisory Board.
Porsche & VW has a close history
● Volkswagen (meaning people’s car in German) started as a project by
Adolf Hitler to produce a cheap, reliable car for German people
● The original Volkswagen Beetle (VW Type 60) was designed for Hitler by
Ferdinand Porsche, the founder of Porsche Sports Car company in 1931.
● Porsche has two core businesses
1. Making sports cars
2. Technology and engineering solutions provider for other
automakers and engineering companies
Porsche hit a speed bump in the early 1990s
● Porsche was a very profitable company for a long time
● Spent the highest % of sales on R & D
● However, 1983-1993 the sales crashed and the company was on the verge of bankruptcy
● Had a very inefficient production system where engineers worked using their own methods
● There was no unified, standardized production system at that time
● This was extremely inefficient.
New CEO’s turnaround plan
● Newly named Porsche CEO Wendelin Wiedeking orchestrated a
turnaround focused on building new core competencies in lean
manufacturing and synchronized engineering
● Wiedeking introduced lean manufacturing and the team concepts and
processes followed by industry giants Toyota, Nissan and BMW
● He also started a close manufacturing relationship with VW to share
manufacturing plants and car-platforms to save costs and improve
efficiency. (E.g. Porsche Cayenne SUV shared parts with VW Touareg SUV
and produced at a VW factory in Slovakia)
A major issue before takeover
● Porsche is the smaller company, but took a controlling interest (50%+) in VW
● Porsche’s technology and engineering business was a major revenue and profit center
● The supervisory board was concerned that if Porsche took over VW and became a part of it, other car companies would not want to work with Porsche for their technology and engineering needs as they would worry that VW, one of their biggest competitors will find out about their plans.
Outside Engineering at Porsche
● Providing outside engineering services for carmakers had always been an important part of Porsche’s business model.
● Porsche conducted research on behalf of their customers and shared the innovations and new technology.
● For several decades VW had been Porsche’s main engineering services and technology development customer.
● Porsche Engineering Services worked with virtually every auto maker in the world, with the exception of those that produced luxury sports cars, and was also involved in projects involving elevators, forklifts, earthmovers, and artificial knees.
Size comparison of Porsche and VW (2007 data)
● Porsche○ 12,000 employees
○ 100,000+ cars per annum
○ Products - Focused on luxury sports car/SUV segment only
○ Revenue $10 billion (2007)
● VW○ 340,000 employees
○ 6+ million cars per annum
○ Products – Cars, SUVs, Pick-ups, Trucks and Prime movers, Super Luxury cars
○ Brands – VW, Audi, Bentley, Lamborghini, Bugatti, Rolls Royce, Seat, Scania trucks
○ Revenue - $160 billion (2007)
Takeover of VW
● The ability to scale and create synergies across a number of areas were two driving forces that led Porsche to secure its partnership with VW
● Further - Seniors of Porsche and Piëch families founded Porsche. Porsche designed the original VW beetle and members of Piëch family has been members of VW supervisory board since its founding.
● Porsche made its first move towards VW in 2005 when it acquired a 20% stake
● In March 2007, Porsche upped its stake to 31% by paying €5 billion ($6.6 billion)
The logic of the takeover
● Apart from the close relationship AND cross shareholdings of the founding families, there are other logical reasons for the takeover.
● As Wiedeking explained, electronics and software were one area of particular interest: “In modern cars, electronics and software account for 30% to 35% of Research and development (R & D) costs. Spreading this investment over 6 million cars instead of Porsche’s 100,000 will make a big difference and per vehicle development costs will be cheaper.”
● Shared factories, body platforms, body parts, engines and transmissions are a huge cost saver too
Macroeconomic factors
● Luxury segment of the automobile market is very sensitive to the economic
environment.
● People are not going to buy luxury cars when there is economic uncertainty.
● Therefore, luxury brands like Porsche are highly sensitive to
macroeconomic environment.
● By acquiring VW, Porsche was helping protect itself from the ups and downs
of the auto sector. A huge mainstream global car company like VW is in a
better position to weather any marketplace vagaries than a luxury brand
like Porsche.
Concerns
● Possible culture clashes between very proud, highly focused
engineering teams of Porsche, Audi and VW.
● Internal competition if companies like Porsche and Audi made similar
models targeting the same segments. How to differentiate and protect
the heritage of each company? How to prevent customer confusion?
● How to practically realize the cost sharing, platform sharing, factory
sharing and engineering cost sharing while preventing culture clash
and damaging the brands?
Checklist for Analyzing the Current Situation
● Analyzing the Current Situation is done is 4 phases
● Phase 1: The environment
● Phase 2: The industry● Phase 3: The firm
● Phase 4: The management
● You many NOT HAVE all the information you need to do an in-depth analysis of each of the above.
● Use what is given. Remember that the case has 2007 data.
● If you are going to look for economic and business data to fill the gaps, they must be
2007 data. Current (2019-2021) data will be meaningless to this case-study.
Phase 1: The environment
● What is the state of the economy ? ○ Inflation○ Economic growth○ Business cycle (Growth, boom, downturn, recession)
● What is the cultural, social, and political atmosphere?
● Porters 5 Forces Analysis (Only if the theory is covered in other subjects)
● Are there trends or changes in the environment that could be advantageous or disadvantageous to the industry, firm, or management program (strategic plan)?
● Can the management program (strategic plan) be restructured to take advantage of
these trends or changes?
Phase 2: The industry.
● What industry is the firm in? What class of industry? Are there other industries the firm is competing with?
● What is the size of the firm relative to the industry?
● How does the firm compare in terms of market share, sales, and profitability with the rest of the industry?
● How does the firm compare with other firms in the industry in terms of a financial ratio analysis?
● What is the firm’s major competition?
● Are there any trends in terms of government control, political, or public atmosphere that could affect the industry?
Phase 3: The firm
● What are the objectives of the firm? Are they clearly stated? Attainable?
● What are the strengths of the firm? Managerial expertise? Financial? Copyrights or patents?
● What are the constraints and weaknesses of the firm?
● Are there any real or potential sources of dysfunctional conflict in the structure of the firm?
● How are the functional departments (e.g. marketing, financial services, controlling, HR…) structured in the firm?
● What is the corporate culture of the firm? What kind of management style is preferred?
● How do employees communicate?
Phase 4: The management program/ Strategies / Strategic plan
● What are the key elements of the management program? Are they clearly stated? Are
they consistent with the objectives of the firm?
● What management concepts are at issue in the program? Is the management program well planned and laid out? Is the program consistent with sound management
principles?
● If the program takes exception to management principles, is there a good reason for it?
● To what target market is the program directed? Is it well defined? Is the market large enough to be profitably served? Does the market have long-run potential?
● What competitive advantage does the management program offer? If none, what can
be done to gain a competitive advantage in the market place?
● What products are being sold? What is the width, depth, and consistency of the firm’s product lines? Does the firm need new products to fill out its product line? Should any product be deleted? What is the profitability of the various products?
● What promotion mix is being used? Is promotion consistent with the products and product images? What could be done to improve the promotion mix?
● What channels of distribution are being used? Do they deliver the product at the right time and right place to meet consumer needs? Are the channels typical of those used in the industry? Could channels be made more efficient?
● What pricing strategies are being used? How do prices compare with similar products of other firms? How are prices determined?
● Are business research and information systematically integrated into the management program? Is the overall management program internally consistent?
● Are (senior/middle) managers capable to translate strategy into action? Are managers excellent in action or just in talking?