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EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training...

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EDI Newsletter Department of Financial Services Division of Worker’s Compensation Bureau of Data Quality and Collection Inside this issue Meet Lisel ....................................2 Meet the Team; EDI ...................3 Meet the Team; Triage ................4 Team News..................................5 Sequencing and Calculaons ......5 Crossword ...................................6 Technical Tip ...............................7 Word Search................................8 FAQ .............................................9 Contact Informaon ....................9 Special points of interest Triage team is traveling soon, please see page 4 for addional details Welcome! By: Victoria LaPonzina Welcome to the first EDI Newsleer of 2017. In this newsleer we will discuss general issues based off paerns and trends that we see as a team, as well as the Top 10 Overall Errors for the previous month. We will also post some helpful (we hope) technical ps in order to provide an overall beer service to you. The team encourages your input (thoughts, quesons, topics you wish to be discussed) for future edions of the Newsleer. In this issue... … You will find some helpful ps on calculaons. We will also discuss some of the most common errors received during December 2016, in hopes to help get acceptance percentages up. While you may not be experiencing any of these errors, you will sll hopefully find this informaon helpful when subming future transacons. I thought I would share a picture of the EDI team upon returning from the holidays. - VL January 2017 Volume 1, Issue 1
Transcript
Page 1: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

EDI Newsletter

Department of Financial Services Division of Worker’s Compensation Bureau of Data Quality and Collection

Inside this issue

Meet Lisel ....................................2

Meet the Team; EDI ...................3

Meet the Team; Triage ................4

Team News..................................5

Sequencing and Calculations ......5

Crossword ...................................6

Technical Tip ...............................7

Word Search................................8

FAQ .............................................9

Contact Information ....................9

Special points of interest

Triage team is traveling soon, please see page 4 for additional details

Welcome! By: Victoria LaPonzina

Welcome to the first EDI Newsletter of 2017. In this newsletter we will discuss

general issues based off patterns and trends that we see as a team, as well as

the Top 10 Overall Errors for the previous month. We will also post some helpful

(we hope) technical tips in order to provide an overall better service to you. The

team encourages your input (thoughts, questions, topics you wish to be

discussed) for future editions of the Newsletter.

In this issue... … You will find some helpful tips on calculations. We will also discuss some of

the most common errors received during December 2016, in hopes to help get

acceptance percentages up. While you may not be experiencing any of these

errors, you will still hopefully find this information helpful when submitting

future transactions.

I thought I would share a

picture of the EDI team upon

returning from the holidays.

- VL

January 2017 Volume 1, Issue 1

Page 2: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

About Lisel

Lisel is the Bureau Chief for

Data Quality and Collection,

which includes EDI (Claims

and Medical), Triage and

Training, Document

Management and Public

Records, and has been in

this role at the Division of

Workers’ Compensation for

2 years. She previously

worked with the Division of

Risk Management (DRM)

for 12 years, where she was

responsible for various

claims-handling duties ,

contract management, data

management and analysis

and has over 15 years of

healthcare management

experience in the private

sector. In her free time

enjoys traveling with her

family, cooking and is a big

movie buff!

2

Lisel Laslie, Bureau Chief

Page 3: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

For this first issue, I thought it would be nice to include a picture of each individual member of the team in order to

put a face to a name from an email that some of you have no doubt received. Above are pictured the EDI team

members, those who assist on Medical and Claim EDI daily issues. Those individuals who are members of the

Triage EDI Team are featured on the next page.

3

Meet the Teams EDI Team

Michelle Carter, Sr. Management Analysis

Supervisor

Michelle has been with the Division for 12

½ years . Being a former auditor, she likes

working in EDI because of the audit

perspective. No one claim is alike and she’s

able to look at things from a different

angle. She enjoys shopping and

relaxing. Her favorite food is lasagna –

especially from Olive Garden.

Sylvia McKenzie, Government Operations

Consultant II

Sylvia has been with the Division for two

years and five months. She feels as though

she is a natural-born public servant and

likes working in EDI to ensure the accurate

payment of claims. In her spare time she

enjoys billiards, crime drama movies and

reading. Soul food is her favorite food.

Victoria LaPonzina, Government Analyst I

I have been working with the Division for

three years. I feel like EDI is a puzzle and I

enjoy the challenges presented by EDI

claims issues every day. I enjoy reading,

cooking, cleaning, and going to the movies.

Katina Ferrell, Government Analyst I

Katina has worked with the EDI team for

one year, 13 overall with the Division. She

enjoys the every day challenges presented

by the section. She loves playing video

games with her godson (console only), as

well as traveling, shopping, and reading.

Her favorite food is pizza.

Robin Yergin, Government Analyst I

Robin has also been with the EDI team for

one year, and five years overall with the

Division. Robin enjoys ensuring proper

claim reporting and payments issued to the

IW. In her spare time, Robin loves training

and showing dogs—her favorites are

German Shepard and Corgis. Her favorite

food is also pizza, we all enjoy pizza!

Justin Hale, Government Analyst I

Justin has been with the Division for

four years, two with the EDI team. He

enjoys working with quality people.

During his spare time he likes to relax,

listen to old school music, watch

college sports, and read the news. His

favorite dish is chicken and rice.

Page 4: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

EDI TRIAGE TEAM

Triage and training works with

individual companies and teams

one on one in order to assist them

with identifying problem areas and

resolve their issues. This is done to

help improve the company’s

acceptance rate.

If you feel as though your

company can benefit from

additional training from the Triage

Team, please contact Tonya

Granger

([email protected]

, 850-413-1709). The Triage Team

can provide additional training via

webinar, schedule an office visit

for you to come to us, or, if you

are in Florida, for us to come to

you.

4

EDI Triage Team

Tonya Granger, Sr. Management Analysis

Supervisor

Tonya has been working for the Division for

35 years. She says that she enjoys working

in EDI and Triage because it gives the ability

to solve problems. She enjoys going

camping with her family in her camper,

watch her daughter play volleyball, and

playing with Snapchat filters (see Holiday

Greetings email that was sent). Her

favorite food is seafood.

Linda Yon, Government Analyst II

Linda has been working for the Division for

37 years and has been involved with EDI for

26 of those years. She enjoys working one-

on-one with trading partners to help solve

errors and explain the challenging world of

EDI, as well as working with the national

IAIABC EDI Committees to continue to

improve the national standard. She loves

spending time with her grandsons and

relaxing in the mountains of NC. Her

favorite type of food is Chinese.

Peggy Barnidge, Operations Review

Specialist

Peggy is the newest member to the team,

she has been here 2 months, but has

worked for different government agencies

for 8 years. She has enjoyed learning the

other side of claims and helping the

trading partners. She is very active and

loves riding her motorcycle, camping,

boating, fishing & traveling. Her favorite

food is Japanese.

Margaret Forsman, Government

Operations Consultant II

Margaret has been with the Triage team

for a little over a year and with the state

for 28. She enjoys working individually

with trading partners and really digging in

with issues by reviewing all transactions.

Her favorite activities include

scrapbooking, making home-made cards,

reading, and to go on cruises—where she

enjoys her favorite food, seafood.

Page 5: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

EDI Triage Team News!

The EDI Triage Team is traveling

soon and may be coming to a city

near you!

Margaret and Peggy will be

traveling to Tampa, St. Petersburg,

and Sarasota between April 3rd

and 7th (specific dates and times

between cities will be released

soon). If you are currently in

Triage or would like to sign up for

additional training while Margaret

and Peggy are in town, please

contact Tonya Granger

([email protected]

, 850/413-1709).

“But we filed a MTC PD!”

EDI can be challenging and we have

all been left feeling frustrated by

errors we have come across on

rejected transactions—and

sequencing issues can be one of the

toughest concepts to understand.

According to the Top 10 Error

Report, NO SROI S1-7/04/CD/VE/PY

OR PD ON FILE for a MTC FN is one

of the most common errors

received.

You know that you have filed a MTC

PD, you can see it in the Warehouse!

So, why did your MTC FN reject? The

error simply states MTC PD, but in

the Edit Matrix Sequencing Tab, you

can see additional stipulations

required for the MTC PD. A MTC PD

MUST HAVE either Partial Denial

Code A or E if a MTC FN is to accept

without a Suspension on file. Or a

MTC PY MUST HAVE Lump Sum

Settlement Code “SP” or “SF” if a

MTC FN is to accept without a

Suspension on file. If your MTC PD or

PY do not report the previously

mentioned codes, then you will need

to file an intervening Suspension

prior to your MTC FN.

5

Calculation Tips

When paying indemnity benefits , there are some pretty simple formulas to

ensure that the payment is accurate for the benefit type. The formulas for

each type of benefit are broken down and available in the Edit Matrix’s

Calculation’s Tab. Furthermore, we expect that all calculations to be rounded

up to the nearest penny. For example, for BTC 050 (Temporary Total Benefits,

TT, or TTD) the Gross Weekly Amount is calculated as the Average Weekly

Wage multiplied by 0.6667—meaning if the AWW is $150.00 you would

multiply $150.00 x 0.6667 = $100.005, but since you round up we expect the

GWA for BTC 050 to be $100.01. By using the proper formula and rounding

correctly, you can avoid both rejections and under/overpayment TA-FL errors.

This is also the same formula for determining the Compensation Rate.

Medical EDI Team News!

The cutoff date for Revision E

submissions is set for March 15,

2017. Effective March 16, 2017,

original bills submitted with Revi-

sion Code E will no longer be ac-

cepted by the Division. If changes

need to be made to previously

submitted bills, they can be made

under either Revision E or F.

Page 6: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

Across

2. This MTC is a periodic report

filed every six months from the

date of injury once indemnity

benefits are paid

8. A code which represents the

classification of a claim

Down

1. The percentage of the amount

of loss an IW has received by a

doctor

2. This MTC is filed to suspend

benefits due to administrative

non-compliance

3. This amount is the base rate at

which a benefit is paid, it is based

off of the AWW/CR and the type

of benefit

4. The first day qualifying as a day

of disability in the first period of

disability

5. The number assigned to a

claim by the Division

6. A code which identifies the

type of recovery being made

7. This MTC is filed to report

settlement information

6

EDI Puzzler

Page 7: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

Technical Tip

As you may be aware, you can review your own

Top 10 Error Report and overall Report Card in

the Warehouse.

The benefit to being able to review the Top 10

Error Report is that you can see where your

trouble areas are, determine if it is an

understanding the rule issue or a computer

system issue. If an issue can be rectified by either

fixing a computer system problem or asking for

additional clarification on an edit, this can aide

you in getting a higher acceptance rating. By being

able to generate your own Report Card, you can

view a detailed breakdown of all the transactions

you submitted for the chosen time period and

determine which transactions are your problem

transactions, and you will then be able to work

towards fixing them.

Simply log into the Warehouse (if you need access

to the Warehouse, please refer to FAQ section,

page 9) and when you reach the Main Menu you

will see a series of grey buttons.

Click on the button that says “Report Cards &

Statistical Reports,” and you will be brought

to a new menu.

Click on the top button “Generate Claims EDI

Report Cards.”

From there, you will be able to view a Report

Card or Top 10 Error Report from this

screen. You will be able to choose a date

period from which to view either the Report

Card or the Top 10 Errors Report and/or you

can choose to only view certain transactions.

7

Page 8: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

Word Bank

AMOUNTPAID CONTROLNUMBER EOBR

FEIN ICD MEDICALEDI

MEIG RESPONSEFILE RESUBMISSION

TRANSACTION

8

Medical EDI Puzzler

T H R F F R P J M A J P R T A

G T Z E B O F G M L R E O R F

S I Q O S L Q O P R B H C A E

F L E W O P U H V M D Z U N F

P B M M O N O J U G N U A S R

E J Y C T S U N V D Q U O A Z

G Z I P X C L V S X K F Q C E

O C A E C O I I D E S N D T A

K I Q L R K P H A F F N P I N

D A M T G C O B E P T I Y O I

J L N W P Q H W O K M Z L N E

H O I D E L A C I D E M E E F

C K T M B O H I O C N D U S D

I Q M I L J G E Q Q C A I I C

R E S U B M I S S I O N I C D

Page 9: EDI Newsletter - Florida Department of Financial Services...EDI TRIAGE TEAM Triage and training works with individual companies and teams one on one in order to assist them with identifying

Q: Could you please reset my password? Could you please give me access to the Warehouse?

A: There are administrators for every company that has access to the Warehouse. These administrators

have the ability to complete both of these actions. Please find out who your company administrator is for

the Warehouse and ask them for assistance when you need a password or your

password has expired.

Q: We received a fine that we do not believe we should have received.

A: Please contact your designated CPS Liaison (if you do not know who is your CPS

Liaison, please email [email protected]).

Frequently Asked Questions

EDI is tricky, but we are here to help in any way that we can. How can we better assist you ?

What topics would you like to see in future issues?

We Would Appreciate Your Feedback!

Please contact us!

You can reach the EDI team by emailing us at [email protected]

You can reach the Medical EDI team by emailing us at

[email protected]

If you feel as though you could use additional Training Assistance with the Triage

Team, please contact the Triage Claims EDI Contact Tonya Granger at

[email protected] or 850-413-1709.


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