EJ Butler, Jr.Chief Operating Officer
What Utilities Can Learn From Telcos
PAETEC Overview• One of the largest Nationwide
providers of Competitive Communications Solutions(1)
• Extensive National Footprint
• Presence in 47 of the top 50; 84 of the top 100 MSAs
• Over 75,000 enterprise customers
• 27 quarters of positive free cash flow generation
(1) Based upon revenue(2) Annualized YTD Q309 Revenues
2009 Revenue Composition(2)
Total Revenue = $1.6 Billion
Network Services
78%
Integrated Solutions
5%Carrier Services
17%
Extensive National Footprint with Regional Focus
What Utilities Can Learn From Telcos
1. Competition Will Drive Innovation
• Portability• VoIP• Wi-Fi / Max• Network Security• Cloud Computing
What Utilities Can Learn From Telcos
2. Grow Relationships – Not Customers
• Advisory Boards• Customer Satisfaction Metrics• Regulatory Updates
What Utilities Can Learn From Telcos
3. Fight Unfair
• Create Differentiators
• Reporting Software (expense, utilization, trends)
• Infrastructure Procurement• Financing Options
Fighting UnfairPAETEC Acquisition Timeline
1999 Campuslink LLC – Managed Services Provider
2000 East Florida Communications – Avaya Reseller
2001 Data / Voice Networks – Cisco Distributor
2002 Pinnacle Software Solutions – Telecom Expense Management Software
2007 Allworx – IP PBX Manufacturer
2008 MPX – Fixed Wireless Provider
2008 VARO Technologies – Telecom and Utilities