ELLESMERE COLLEGE

UNIFORM SHOP

Notice to Parents / Caregivers

Girls Winter Kilt Fitting & Ordering

The Ellesmere College Uniform Shop will be conducting a fitting and ordering facility on

Saturday 18th February 2017 for the girls winter kilt (Years 9 – 12 regulation winter

uniform item).

This will be conducted in the Uniform Shop at the College between the hours of 8am –

12.30. No appointment necessary. If you are unable to make the Saturday, please

ring for an appointment on Monday 20 February as orders must be sent away on

Tuesday 23d February, 2017 .

You will be able to size and order the regulation kilt. Payment must be received prior to

delivery. Delivery will be made at the end of Term 1 for the beginning of Term 2 when

students must be in winter uniform. (Please note that kilts take 5-7 weeks to make from

ordering hence this early fitting date and to allow for any delivery delays etc).

If you have any queries, please contact the Main Office.

Deborah Poorter

Uniform Shop Manager

03 324 3369

2 February 2017

Principal’s Comment

Kia Ora koutou

It was great to welcome all our new students, their families and whanau and new staff for-

mally into the College at our school Powhiri on February the seventh. I am very much look-

ing forward to getting to know you all.

Several new staff have started at the College this year in both permanent and long term re-

lieving positions. A special welcome to the following; Mrs Desirae Beechy (Year 8 Home-

room and Social Studies), Miss Heather Lawson (English), Mr Sam Lemon (Physical Edu-

cation and Maths), Mrs Rebecca Marshall (Year 7 Homeroom), Mr Steven Packer (Acting

Head of Social Sciences), Miss Sarah Parker (Physical Education and Health), Mrs Ginny

Terry (English), Miss Jessica Watson (Chemistry and Science), Mrs Anna White (Deputy

Head of Technology, teaching DVC and Textiles), Mr Mattias Wieland (Science and Biol-

ogy), Mr Patrick Neil ( who started as Head of Technology mid Term 4 last year), two new

support staff, Mrs Danelle Sutherland, (Sports Coordinator), Ms Maria Halloumis

(Assistant Caretaker) and finally, I would like to acknowledge Mr Bert Knops, our new As-

sistant Principal. We are extremely pleased to have someone of Mr Knop’s mana and expe-

rience joining our Senior Leadership Team at Ellesmere, as we are of all our new staff.

They all bring a rich range of skills and knowledge and I wish them well in their teaching

and work here.

At our welcome I urged all our new students to make the most of the many opportunities

available to them both inside and outside the classroom. To ‘ka hiki ki te taumata tei tei,’ or

literally to endeavour to ‘ rise to excellence’ or to rise to the pinnacle of their potential.

In this regard I want to congratulate our senior students on their outstanding NCEA re-

sults.

Overall, at all three levels the results were above national averages

Ellesmere College Nationally

Level 1 91% 85%

Level 2 96% 89%

Level 3 85% 82%

In addition, over the three levels thirty students gained an Excellence Endorsement and thir-

ty three gained a Merit Endorsement, a superb result. Special congratulations to Teaghan

Mower and Kate Palmer, who in addition to gaining an Excellence Endorsement at Level

three, also gained Scholarship Awards in Physical Education.

While in the final analysis success is up to the hard work and diligence of the student, I

want to acknowledge the excellent work and commitment of our staff in preparing and sup-

porting our students to achieve at this high level.

Finally, it is with heavy heart that I want to acknowledge Ellesmere College Student, Cole

Hull, and his whanau. Cole’s sad passing during the Christmas break is a tragedy, but he

will always be part of our College family and remembered. Gavin Kidd

3 February 2017

STUDENT COMMENT

This year is an exciting year for us as Year 13’s and arguably the most significant year.

While this year has just begun we have already been on one of the events to look forward

to in Year 13, the Leadership Camp. For us the camp was a way to become a closer group

of friends, develop leadership skills and plan ideas for the year ahead. We spent two event-

ful nights at Glentui Lodge near Ashley Gorge.

The activities of the camp were centred around sessions run by teachers. Mr Mower ran a

personality session, where we learned about our personalities through a questionnaire and

discussion. Mr French ran a session on the topic of organisation to help us organise our

commitments throughout the year. Mr Cameron and Ms Tanner took us for a session on

health and wellbeing and showed us ways we can keep healthy and happy through stressful

or busy times. Sensei ran a session designed to bring out any ideas we might have for de-

velopment around the school. Mr Kidd ran a session teaching us about leadership and dif-

ferent ways of leading. These sessions gave us useful skills and helped to set us up for a

busy year ahead.

One of the biggest highlights for me was the waterfall walk. An easy 20-minute walk to the

waterfall through bush seemed fairly simple, though there was a twist: Each member of

every group had to take turns carrying an egg while blindfolded. Despite some people

crashing into trees and slipping down banks, every group’s egg managed to get back to the

lodge in one piece, which was an achievement! Once we were at the waterfall, we had the

option to jump from the top of it into the icy waters below. It was a lot taller than it looked,

but it was exhilarating, and one of my favourite parts of camp.

Whanau competition was a big part of the camp. Our first competition was a fashion com-

petition involving a theme of “Where I see myself in 10 years’ time”. The twist was that it

had to be made only from newspaper and sticky tape. Many of the designs were far-fetched

but entertaining nonetheless; one of us was dressed as a baby while another was dressed as

Donald Trump! Our second Whanau competition was a skit, where we had to come up

with a short play involving a bag of random props and a random theme which was given to

us beforehand. The skits were outrageous and entertaining to watch and to act in.

We finished the camp much closer to each other than when we began, and we are bursting

with ideas and plans for our year ahead. It was a brilliant way to begin the year!

Freddie Gash

(Head Boy)

4 February 2017

Year 13 Camp

5 February 2017

Ellesmere College New Teachers

Ellesmere College is very pleased to welcome the following new teachers.

Mr Bert Knops

Bert is the newly appointed Assistant Principal at Ellesmere College. He is a

former Head of Physical Education and Sport and more recently was the

Deputy Principal at Aranui High School. Bert is looking forward to meeting

the students and families of Ellesmere College as well as its community. His

main responsibility at the College is the coordination of the Pastoral care

staff and systems. He will also be teaching some of the junior PE classes.

Mrs Desirae Beechey

Desirae has just moved to Rolleston from Auckland with her family, Jordana

15, Eden, 12 and Dani 18 months. Desirae has previously taught Year 7 and 8

homeroom and Year 9 and 10 Social studies. She is looking forward to teach-

ing these subjects at Ellesmere College.

.

Ms Heather Lawson

Heather has been teaching English at Te Awamutu College for the past three

years and has recently returned to my hometown of Christchurch. She is look-

ing forward to working at Ellesmere College.

Mr Samuel Lemon

Sam will be teaching Mathematics and Physical Education. He

attended Ellesmere College before studying at the University of Canterbury. Re-

cently he has been relief teaching at Ellesmere College and Lincoln High

School.

Mrs Rebecca Marshall

Having just completed a teaching degree at University of Canterbury last year

Rebecca will be teaching a Year 7 Homeroom class during 2017. She lives

locally with her two daughters, one of whom will start at Ellesmere College

this year. Prior to this change in career she worked in the Hospitality sector.

Mr Patrick Neal

Previously Head of Technology at Hillmorton High, Patrick joined the Elles-

mere College staff toward the end of 2016 as the Head of Technology. He will

be teaching Technology, DVC and Mechanics.

6 February 2017

Mr Steven Packer

Originally from Gore, Steven was teaching at Lincoln High School prior to

coming to Ellesmere College. He is the Acting Head of Social Sciences and

will be teaching Social Studies, History and Geography.

Ms Sarah Parker

Sarah teaches Physical Education and Health. She comes to us from Burnside

High School where she taught for three years and prior to this spent a number

of years teaching in London.

Jessica Watson

Jessica, a Science and Chemistry teacher, has recently completed her Mas-

ters of Teaching and Learning at Otago University. She grew up in a rural

Southland town and still possesses the classic southland accent.

Ms Anna White

Previously Head of DVC at Rangiora High School, Anna has been appointed

Assistant Head of Technology. She will be teaching Textiles, DVC and Food

Technology.

Matthias Wieland

All the way from Switzerland, via Linwood, Auckland and most recently

Whakatane, Matt teaches Biology and Science. Matt has a cute daughter

Shayla (20 months) and is expecting anytime soon a baby boy.

TRIENNIAL ELECTIONS

The Leeston Community Committee Triennial elections are to be held at 7.30pm on Mon-

day 6th March 2017 in the Leeston Community Room, Leeston Library. Becoming a

member of this committee is a great opportunity to be involved in and contribute to the

Leeston community. Come and have your vote.

The meeting will be chaired by Cr Pat McEvedy.

7 February 2017

Ellesmere College Head Students

Jessica Dunlop

Head Girl

I have been part of the Ellesmere College family since 2011 when I started as a wide-

eyed Year 7 student. Before this I spent my early childhood on a

small farm in Oxford but moved to Leeston in 2008 where I attended

Leeston Primary school.

I like to spend my time hanging out with friends or going to the gym.

I also enjoy playing the piano and I’m passionate about science -

something I want to pursue when I leave school. I am really hon-

oured to be head girl at Ellesmere College and it is an achievement I

am really proud of, along with being awarded top academic prize for

Year 12 last year. This year I want to make the most of any opportu-

nities that come my way and also create more opportunities for as-

piring leaders in our community.

I always believe that in a world where you can be anything, the most important thing is to

be kind.

Freddie Gash

Head Boy

Ellesmere College has been a great place for me to learn, and this year I am excited

about being able to give back to the school in my role of Head Student. I moved to New

Zealand from the UK seven years ago, and since I arrived at the

College as a wide-eyed little Year 9 student I wanted to get the most

out of school. I am proud of my achievements last year, including

achieving Level 2 NCEA with Excellence and getting a Gold Service

Award. I am especially proud of our experiences with our band,

The Wednesday Effect, and my experiences with Kapahaka. Out of

school, I have enjoyed mountain biking, riding my horse, sailing

and photography. This year I look forward to getting involved in as

much as possible both in and out of school. I look forward to devel-

oping emphasis on the arts, and building on the great work of previ-

ous head students.

After school I plan to study music, possibly with the endeavour of

teaching. I hope to make the most of my final year at school – “Life

is like a sewer – what you get out of it depends on what you put into it!” (Tom Lehrer)

8 February 2017

Ella McClure

Deputy Head Girl

From starting at Leeston Primary School to embarking on my final

year at Ellesmere College, it has been an unforgettable journey. The

opportunities on offer at school have been a big part of this journey.

Last year I joined the Stage Challenge crew where we performed at

Horncastle Arena, signed up to a rather gruelling early morning

character building program known as “Cactus”, helped raise mon-

ey for Syrian Refugees by organising the 40 Hour Famine and was

able to spend time with younger students during peer tutoring ses-

sions.

I am currently the St John Youth National Cadet of the Year, and

am looking forward to starting my third term as a councillor on the

Selwyn Youth Council. In 2017 I am going to focus on increasing

positive youth participation within the school, to make sure students

voices are not only heard, but acted on.

In the future I would like to pursue a career in Health, and am looking at heading down

to Otago University next year.

Remember what you get out of school depends on what you put into it, so be involved,

aim high, get outside of your comfort zone and most importantly have fun.

Jack Dudley

Deputy Head Boy I was born in Christchurch and have lived all my 17 years in Lakeside on a small life

style property. I attended Leeston Consolidated Primary School and then on to Ellesmere

College. I have so many interests. I like to design and create. I

enjoy sports, and play First XV rugby for the school, I also en-

joy sailing and anything relating to the sea, camping and being

with my mates. I have achieved everything I set out to achieve

in my time at school. Being top in Mechanical Engineering

Technology for the past two years, top in Design and Visual

Communication in Level 2, Silver Service Award and our sen-

ior drama class performed at the Curt Theatre for the Shake-

speare Festival.

My dreams for 2017 are to finish the year having achieved to

my highest potential, while having fun and making the most of

my final year as a Deputy Head student at Ellesmere College.

Beyond school, I am hoping to be accepted into the Royal New

Zealand Navy as a Marine Engineer Officer and am currently

going through the application process for 2018.

I would say to anyone now coming up through the school system, to stick with what you

enjoy and are good at, develop it further and back yourself.

9 February 2017

WHEN: Tuesday 28th February 2017 WHERE: Southbridge Pool POSTPONEMENT DATE: TBA

A programme will be available in due course.

PLEASE DO COME AND SUPPORT YOUR CHILD!

COST: $7.00

This includes bus fare

and entry to the pool.

Please pay to form teacher.

SOUTHBRIDGE STUDENTS

ONLY: $4.00

If you have parental permission to

walk to and from the pool on the day.

UNIFORM:

Correct P.E. uniform is to

be worn to and

from the pool.

REMEMBER

Modest swim

wear

Two towels

Bring Lunch!

All

juniors & seniors

Stay in the

pool area

10 February 2017

Bus Update

With the start of a new year we have the inevitable teething problems to sort out regarding

the buses. Our main focus for the first two weeks is to ensure the students get picked up and

then later in the day dropped off (hopefully in the same place they were picked up from ear-

lier in the day).

We are going to carry out a ‘survey’ of numbers travelling on each bus over the next two

weeks and may have to make a few adjustments to which routes some students travel on in

order to spread the load. In the past this has mainly affected the Southbridge and Dunsandel

routes. As the information for each route is collected I will look at the routes and if I feel

changes need to be made; will call a meeting of the routes and ask for volunteers to switch

routes. By Week 4, hopefully any changes will have been made and students will be asked

to stick to the bus they are allotted (unless they have a very good reason to change – when

they should inform their driver and myself) .

I held a meeting for all bus students on Monday 13th February and informed them of the

following:

Expected Behaviours – buses are an extension of the classroom and the behaviour on

them would be the same expectation as if they were in a classroom. Any exceptions and

they will be putting their bus privileges at risk

Walking across/waiting in the bus bay – due to Health and Safety concerns students were

asked not to cross the bus bay (behind the buses) to get to their buses parked on the road

stops (Bankside and Dunsandel runback routes) but to instead use the paths. Also those

students travelling on the Doyleston run – were asked to not wait in the bus bay itself but

to wait behind the parking buffers until the bus had come in and had stopped. These may

seem like minor requests but its really to ensure that there are no unfortunate accidents in

the future

Accurate Mapping of routes. In order to get a better idea of routes and times/whereabouts

of pick up points I have asked the last people to be dropped off to get a map from myself

and list/mark where the pick up drop off points are and the timings. This info will be

transferred onto some route maps and posted onto the school website and should help us

with getting information out to people in the future.

Hopefully we have a trouble free year and people will be happy with the service provided. If

you have any queries at all don’t hesitate to email me on mowerd@ellesmere.school.nz.

I will endeavour to get back to you asap.

Ka kite ano

Mr D Mower

11 February 2017

12 February 2017

COUNTRY HIGH

SCHOOLS MUSIC

FESTIVAL IS COMING

TO EC WITH SPECIAL GUESTS: THE ELLESMERE CONCERT BAND

On Friday 31 March, Ellesmere College will be hosting the Country High Schools Music

Festival. The day is filled with workshops in Singing, Strings, Beginner Concert Band and

Advanced Concert Band and culminates in a Demonstration Concert in the College Hall

at 6pm and lasting approximately an hour. Entry is by a gold coin donation. The Elles-

mere Concert Band will be the guest artist and will be performing along with the students

bands.

The workshops will be taken by the following tutors:

Singing: Ms Helen Charlton

String Ensemble: Ms Nicola Fogden-Smith

Beginner Concert Band: Ms Fiona Oudshoorn

Advanced Concert Band: Mr Grant Bartley

The workshop day will involve many other visiting Country High Schools as well as EC

Students

This is great opportunity for students to participate alongside other school students and

have a fun day of music making. Interested Students can sign up to the workshops, at the

Main Office.

13 February 2017

LIBRARY UPDATE LATEST NEW FICTION

The library has been a hive of activity already this year with visits from the Year 7 classes

and plenty of interest in the new books we have purchased to kick things off.

The Novice is the first in a trilogy about Fletcher a blacksmith ap-

prentice who discovers he has the ability to summon demons from an-

other world. He travels to a military academy to train and learns to

summon his demon Ignatius. With a war against the Orcs on the hori-

zon he must figure out who he can trust. This book will appeal to

Year 9-11 students who enjoy fantasy.

Snowman and the Seven Ninjas by Matt Cosgrove is a retell-

ing of the fairy tale Snow White and the seven dwarfs. It will

appeal to reluctant Year 7 male readers and features plenty of

pictures and straight forward text.

The Girl in the Blue Coat by Monica Hesse is set in Amsterdam

during the Second World War. It follows 18 year old Hanneke Bak-

ker who trades goods on Amsterdam's thriving black market to help

support herself and her parents where making friends can be a lia-

bility in occupied Holland. When one of her customers asks her to

find a missing Jewish girl that she has been hiding in her pantry

Hanneke agrees to help, and is pulled into the underground world of

the resistance. The book will appeal to Senior students .

Rochelle Ealam

Library Manager

14 February 2017

Ellesmere College Canteen Menu

Everyday Menu Pick Your Fillings

Some items on the menu are only pre-pared in limited quantities each day. Pre-ordering is recommended, preferably be-

fore school starts. Canteens opens at 8.30am

No more “I don’t like that” Now you can choose your own fillings to suit

your own tastes!

Please note that you are only al-

lowed to order 2 hot items per

day

Pies – Mince, Mince and Cheese, Steak

$3.00 Pick your bread -

and Cheese Torpedo roll (large) $5.00

Vegetarian pies $3.50 Long bread roll $4.00

Sausage rolls and savouries $1.00 Bread, grain or white $4.00

Large sausage rolls $3.00 Panini $5.00

Wedges $3.50 Wrap $5.00

Wedges w. bacon and cheese $5.00 Pick your meat -

Pork riblet rolls $4.00 Chicken

American Hot Dogs $3.50 Ham

Sushi $5.00 Bacon

Fruit and nut pottle $2.00 Pork riblets

Cheese and crackers (gf) $2.00 Tuna

Cakes and slices $2.00 Pick your Salad/Cheese fillings

Cookies, large $2.50 Choice of three.

Mega Muffins $3.00 Pick your sauce

Fresh fruit salad $5.00 Add an extra meat $1.00

Fresh garden salad $5.00 Add extra fillings (each) $0.50

Add a meat to your salad $1.00

Fillings subject to availability

Ordering is advised to avoid the wait

Frozen Cold Drinks

Selected ice creams and ice blocks

available from the Tip-Top freezer

A range of cold drinks available

from the Pump fridge

Gluten free items available -Any other special dietary requirements, speak with Tracey

All items subject to availability. Menu may change without prior notice.

15 February 2017

16 February 2017

SPIRIT OF ADVENTURE

The Spirit of Adventure Trust was established to provide the youth of New Zealand access

to a character development programme through sail training. During the course of each

voyage, the Trust aims to give young New Zealanders an equal opportunity to learn and de-

velop from each other qualities of independence, understanding and community spirit

through the medium of the sea.

Although the Trust is described as a ‘sail training organisation’, the focus of learning for

‘Trainees’ (what all participants are called onboard) is on personal skills such as team work

and communication. Learning to sail a Tall Ship is a means to an end, rather than a specific

objective.

Each year between 100 and 1200 young people aged 15-19, from a wide range of ethnic and

social backgrounds throughout the country participate in the Youth Development pro-

gramme. In the past 30 years, fifty thousand young people have taken part.

The Trust ensures that every trainee on either Youth Development 10-day programmes, or

during specially designed voyages for young people with disabilities or those that are disad-

vantaged, are given every opportunity to achieve personal goals.

17 February 2017

10-Day Voyages

Youth Development 10-day Voyages

Any young person aged between 15-19 years, be able to swim 100 metres, may apply for a

voyage.

The Emphasis of the Youth Development Programme is on team work, leadership, inde-

pendence, problem solving, motivation, public speaking, self confidence, community spirit,

self esteem and over coming challenges.

Permanent crew with appropriate nautical qualifications and training in experimental learn-

ing and youth development, sail as Master, Mates, Cook and Engineers. Volunteer crew

sail as Watch Assistants. The Spirit programme facilitates opportunities for young people

to discover things about themselves and those around them.

The activities vary according to location, the group mix and the weather. Usually there will

be both land and water based activities for teams and individuals. The voyage qualifies for

Young New Zealanders Challenge (Duke of Edinburgh Award) Gold Residential Project.

Trainees split into four watches of ten for the duration of the voyage. All trainees have the

challenge of being leader of their watch for the day. On day nine trainees bring together all

the skills they have learned, elect their own crew and sail the ship to its final anchorage

within a given time frame. This is the highlight of the voyage.

The full cost of a voyage is $1800.00.

The Trust pays for travel up to the value of $280 to and from the ship for those who live

outside of 150km from the port of departure or arrival. Method of travel will be the most

economical.

If you are interested speak to the students who have been on these voyages, check out the

web page www.spiritofadventure.org.nz and/or see the Principals Assistant.

Ellesmere College’s Coordinator is the Principals Assistant so please forward your name/

nomination to her to coordinate the College’s berth allocations.

18 February 2017

**Attention Parents / Caregivers / Students**

Add Ellesmere College’s Facebook page to your ‘likes’ to stay in

touch.

To find our homepage go to

http://www.facebook.com/ellesmerecollege

Please note you have to ‘like’ this,

it cannot be added as a Friend.

It is that time of year again where Leeston displays its best to the rest of the country.

The annual Leeston Fete is to be held on Saturday the 8th April.

The Leeston Fete is growing from strength to strength in both popularity and people

wanting to sell and display their goods.

This will be the 7th year that the High Street of Leeston will be closed off

to accommodate over 120 stalls from 10am until 3pm.

There is free entry to this great day out with activities, tastes and sights

that will entertain all family members.

Last year exceeded all expectations with several thousand people

turning up to enjoy a day out in the beautiful rural township of Leeston.

19 February 2017

Sports News 2017 Term 1

Waikirikiri Sport will be running hockey competitions in Rolleston for children and adults

this year! And also entering teams into the Canterbury Junior Winter Competition.

Come along to our open day at Foster Park on Sunday 19th February 1-3pm and to an In-

formation Evening Thursday 2nd March at Rolleston Community Centre Lounge.

Go to our facebook :

www.facebook.com/waikirikirisport or our website www.waikirikirisport.club

for more information.

PLAY HOCKEY IN SELWYN!

Congratulations to Kate Palmer and Teaghan Mower who were

successful in gaining Scholarship in Physical Education.

It is fantastic to see hard work pay off.

Sam Forward

Head of P.E.

20 February 2017

21 February 2017

ELLESMERE COLLEGE

COMPLAINTS POLICY OBJECTIVES:

To ensure that all complaints are investigated fairly and with due regard for privacy, to achieve an out-

come satisfactory to all parties.

To have procedures for investigating complaints about students, teachers, parents, support staff, visi-

tors in the College, bus drivers, trustees and others associated with the College

To ensure that fairness and natural justice occurs.

To establish procedures for investigating informal and formal complaints.

GUIDELINES:

1. Most complaints will be handled “in-house”.

2. If the matter cannot be resolved by the College administration, then a complaint can be forwarded

to the Board of Trustees. (See Procedures for Making a Formal Complaint.)

3. When an informal complaint is received the initial investigation is carried out by the Class

Teacher, the Whanau Teacher, Whanau Leader, Dean, Guidance Counsellor, the Assistant Principal

or the Deputy Principal as appropriate.

4. Informal complaints made to Support Staff should be passed on to relevant persons usually on

Management Team.

5. Where a formal written complaint against an employee is received the procedures must follow

those laid down in the relevant contract.

6. Formal complaints would normally be investigated initially by the College administration: com-

plaints will be responded to with urgency.

7. When a complaint is investigated, all parties involved should be advised of the outcome.

8. A committee may investigate a complaint. Committee membership would normally be the Princi

pal or Deputy Principal and nominee of Principal/Deputy Principal and nominee of person against

whom the complaint is made.

9. Mediation will be available to any of the parties involved in a dispute at any time. Both parties are

to agree on the choice of mediator and have the right to a friend (support person) to accompany

them. All mediation will be carried out in the strictest confidence.

10. Sexual Harassment complaints are to be directed to the Principal or Guidance Counsellor.

11. Complaints about the Principal’s performance are to be made directly to the Chairperson of the

Board of Trustees, in writing.

12. Guidelines for dealing with complaints will be issued to all International Students enrolled at the

College and are appended to this policy.

13. The Complaints Policy will be published annually in the College Newsletter.

22 February 2017

PROCEDURES FOR MAKING A FORMAL COMPLAINT

If you are not satisfied that you have got answers for your concerns and wish to make a formal complaint

here is the procedure you should follow:

Write down your complaint giving details of what it is you are complaining about. Include details of ef-

forts you have already made to resolve the matter. Include your name and contact number.

Take your written complaint to the Principal or another member of the College Senior Management Team

if the Principal is absent. Ask for assistance at the College Office if you are unsure how to go about deliv-

ering your complaint. If you prefer, you can hand your complaint to a member of the Board of Trustees

who will deliver your complaint for you to the Principal. The College Office can tell you how to get in

touch with a member of the Board of Trustees.

When the Principal receives a complaint, the Principal may discuss the matter with you before deciding

what further action should be taken. If you want somebody else to accompany you when you discuss the

matter you are welcome to do so.

The Principal will talk to the person about whom the complaint has been made as well as interviewing any-

body else who may have had a part to play in the incident or who may have seen what happened. Written

statements will usually be taken.

The Principal will decide what steps will be taken as a result of the investigation.

You will be informed of the outcome of the investigation.

Depending on the nature of the complaint, the matter may be referred to the Board of Trustees for consid-

eration and action.

Your complaint will be treated in confidence. However, in the interests of natural justice the person about

whom the complaint is made must have the opportunity to hear all details about the complaint and to reply

to it.