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Emerging Aspects of HR:Managing Diversity in

Workforce

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Emerging Trends in Human ResourcesManagement (HRM)

Factors responsible for change in HRMtrends-

lobali!ationEmerging b"sinesses

#e$ technologies

%ntellect"al capital&ontin"o"s change

&ompetition

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'rgani!ational &hallenges

%ncreasing val"e

&hanging $orkforce val"es

%mproving organi!ational capabilities

(eadership development

Attracting)retaining talent

%mproving e*ciency

'rgani!ational transformationsM"lti-c"lt"ral+ m"lti-generational diversity

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HRM ,ransformations

Strategically Aligning Human Resource Management with

Changing Environmental and Organizational Contexts-

trategic partner ."siness competency

Align $ith strategy

Acco"ntability

,alent management

Fle/ibility

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'rgani!ational Reponses to ,hese

&hallenges

Performance

management

Careerdevelopment

Promotions

Compensation

TransferringHRMResponsibilities To Line

Managers

OperationalDevolution

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roup Co!esiveness" oals" andProductivit#

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$tages of roup Development

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ro"p 0erformance

Composition

Co!esiveness

$i%e &orms

'actors ectingroup

Performance

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ro"p Decision Making

roupPolari%ation

roupt!in*roup

Problem$olving

'actors ectingroup Decision

Ma*ing

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ro"pthink

$trong groupco!esiveness

Leader+spromotion ofa preferred

solution

,nsulation oft!e group

from e-perts+

opinions

Conditions 'avoring t!eDevelopment of

roupt!in*

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T!e roupt!in* Process

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Eric .erne3s ,ransactional Analysis,heory for 'rgani!ational E*ciency

Transactional nal#sis (T).amethod of "nderstanding behavior ininterpersonal dynamics4

0rovides helpf"l models forleadership styles

5sed $ith organi!ationaldevelopment

5sed to help managers operatee6ectively $ithin other c"lt"res

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,ransactional Analysis 7%8

T!e t!ree ego states Parent.

&ritical parent9.ehavior $ith eval"ative responses that arecritical+ "dgmental+ opinionated+ demanding+ disapproving+ etc4

#"rt"ring parent9 behavior $ith reass"ring responses thatare protecting+ consoling+ permitting+ caring+ etc4

C!ild: #at"ral child9.ehavior $ith probing responses that sho$

c"riosity+ intimacy+ fantasy+ etc4 (ittle professor9.ehavior $ith thinking responses that sho$creative+ manip"lative etc4

Adapted child9.ehavior $ith confronting responses thate/press rebellio"sness+ po"ting+ anger+ an/iety+ fear+ etc4

dult:.ehavior $ith thinking+ rational+ calc"lating+ fact"al+ "nemotional+ etc41;

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,ypes of ,ransactions

Complementar#. 'cc"rs $hen the sender of the message gets the intended

response from the receiver4 Res"lt in more e6ective comm"nication $ith fe$er h"rt

feelings and arg"ments4

Crossed. 'cc"rs $hen the sender of a message does not get the

e/pected response from the receiver4 Res"lt in s"rprise+ disappointment+ and h"rt feelings for the

sender of the message4

/lterior or Hidden. 'cc"rs $hen the $ords seem to be coming from one ego state+b"t in reality the $ords or behaviors are coming from another4

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