Employment Communication 1

8/7/2019 Employment Communication 1

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Employment Communication

Need and Importance


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Need for self assessment

Heart and head should suit the type of job inorder to be successful.

One should not feel trapped and unhappy ifsituations do not favor them.

Self assessment and self reflection benefitsuccessful entrepreneurs.

You should not become a servant of yourbusiness rather than business serving yourneeds.


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Importance of self-assessment

When you are on the threshold of taking adecision about future, consider the questionby asking yourself Who am I?

The inward journey helps you in the process ofself-evaluation, giving clarity to your thoughtsand help in defining your interests, preferred

work values and your educational aspirationsand helps you in defining your workpersonality.


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Questions normally asked for self-

assessment

What gets you excited, gives you energy and motivatesyou to excel?

What do you like to do with your time?

How do you measure success in your personal life? What do you consider success in your business/career?

What are your specific goals for your personal life?

What do you want to be doing in one year? five years,

after retirement? What should be the income of yours for the standard

of life you normally lead?


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For an entrepreneur

What are the major reasons to start a business?

How many hours are you willing to put into?

How would describe your tolerance for

uncertainty and risks?

Do you trust others?

How much financial risk are you willing to take?

How do you react to failure?

How long can you survive without a paycheck?

How much money you have to start a business?


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Career decisions: Self assessment

Tool to assess yourself:

Values: the things which are important to you,like achievements, status, autonomy

Interests: what you enjoy doing, i.e., playingcricket, hanging out with friends.

Personality: a persons individual traits,

motivational drives, needs and attitude. Skills: the activities you are good at, such as

writing, computer programming, teaching.


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Value inventories:

Your values are the most important things toconsider choosing an occupation. If values arenot taken into account, there are chances you will

dislike your work and therefore not succeed. There are two types of values: INTRINSIC &

EXTRINSIC.

Intrinsic relates to work and what it contributes

to society.

Extrinsic include external features like, earningpotential.


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Contd

If a high salary important to you?

Is it important for your work to involve

interacting with people? Is it important for your work to make a

contribution to the society?

Is having a prestigious job important to you?


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Interest inventories

There are six types of interests: realistic, investigative,artistic, social, enterprising, conventional.

In general, interests could be like: Working with people, individuals or groups(mentoring,

negotiating, instructing, supervising, taking instructions)

Working with things(working with precision, operating, controlling)

Working with data (synthesizing, coordinating, analyzing, compiling,computing, comparing)

Working with ideas( creating, designing, innovating, developing,self-expressing)


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Personality inventories

People are divided into eight personality

types:

Extroverts, introverts, thinking, feeling, sensing,intuitive, judging and perceptive.

(an introvert will never do well in a job whichrequires public speaking)


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Skills assessment Communication skills

Interpersonal skills Decision-making skills

Problem-solving and conflict resolution skills

Critical thinking skills

Organizational skills

Human services skills

Artistic or creative expression

Information management skills

Financial management skills

Administrative, managerial/leadership skills

Good at research, mathematics, science

Mechanical / technical skills


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Possible reasons for

RESUME REJECTION

No name listed

Missing ph or email address

Educational category missing dates, no major

degree listed

Employment accomplishments statements

should be no longer than 4 lines if stated in

paragraph format, no dates of employmentare listed, no employer names are listed and

/or resume does not include accomplishment

statement.


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Resume should not exceed 3 pages in length.

Font should be in 10 12 point.

Fonts should be traditional, do not use italics,

script or more than one font on your resume.

Check spelling and grammar.

If you have an objective statement, consider

including some of your skills. The resume

should show the employer what you have tooffer them, NOT what you want to get from

them.


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Avoid using personal pronouns- such as I, meand my.

Your name should stand out-consider putting

it in a larger font size. Under educational information-list your CGPA

only if it is 3.0 and above.

Under educational information-put the type

AND the major(e.g. Bachelor of Arts in

Psychology)


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Write out the name of the degree you have

received(Bachelor in Science, Master in Arts)

Avoid abbreviations- the employer may not

know what you are referring to)

Your high school information is not necessary.

Information should be in chronological order-

most recent information should be first.

Do not repeat information.

Use bulleted points for your experience and

accomplishments. This makes it easier to read.


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Under work experience-you should include

the position/job title, the month and the year.

You should reflect result-oriented

accomplishments( e.g. increased sales by 20%)

You should NOT list your supervisors name

and the companys complete address.

It is not necessary to include your birth date,

marital status or a picture. You should list your awards/honors(if work

related) under a separate category.


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It is recommended having a one-page resume-

unless you have significant relevant workthat warrants a longer resume.

Dont mention the names of your parents,

spouse, relatives and their occupations asnobody takes interest in knowing it.

Dont mention the details about your

reference, in your resume, if you are able toget through the interview, your prospective

employer will ask you to give references.


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Personal SWOT- Strengths Work experience

Education, including value added features

Strong technical knowledge

Communication skills-speaking effectively,

writing concisely, listening attentively

Managing time

Attending to details

Meeting goals

Making decisions

Good contacts/ successful networking


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Weakness Lack of work experience

Low GPA, wrong major

Lack of goals, lack of self-knowledge, lack of

specific job knowledge.

Weak technical knowledge Weak skills (leadership, interpersonal,

communication, teamwork)

Weak job-hunting skills Negative personal characteristics(e.g. poor work

ethics, lack of discipline, lack of motivation,

indecisiveness, shyness, too emotional.


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Opportunities Enhancing your education

Greater self-knowledge, more specific job

goals.

Advancing in your field

Opportunities for professional development in

your field.

Career path you have chosen provides unique

opportunities.

Geography

Strong network


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Threats Downsizing, obsolescence

Competition from your cohort or classmates.

Competitors with superior skills, experience,

knowledge.

Competitors with better job-hunting skills than

you.

Competitors who went to school with better

reputations.

Obstacles in your way( lack of training)


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Contd

Limited professional development in your

field, so it is hard to stay marketable.

Companies are not hiring people with yourmajor/ degree.

Limited advancement in your field, (cut-throat

competition)


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Preparing your Resume

Since there is no right or proper design for

resume content exists, following are a fewguidelines:

Length- 1, 2 or 3 pages

Size and style- 10 and 14, professional style, Times, NewCentury, Optima, Palatino, Futura, Universal,Courier

Margins- 1 on all the sides

Sentence structure- to the point, brief and informative. Usepast tense for past activities, and present for current activities.

Word choice-active words, action verbs.

Paper selection & printing-use bond paper and laser printer.


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Reverse Chronological Resume

The contents are presented in the reverse

chronological order.

The reverse chronological rsum works tobuild credibility through experience gained,

while illustrating career growth over time and

filling all gaps in a career trajectory.

A chorological resume is not recommended in

the event that the job seeker has gaps in their

career summary.


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Functional Rsum A functional rsum lists work experience and

skills sorted by skill area or job function.

Functional rsum is used to assert a focus to

skills that are specific to the type of position

being sought.

It emphasizes specific professional capabilities

and utilizes experience summaries as its

primary means of communicating professionalcompetency.

It allows the reader to quickly identify skills.


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Combination rsum

The combination rsum balances the

functional and chronological approaches.

A rsum organized this way typically leads

with a functional list of job skills, followed by achronological list of employers.

The combination rsum has a tendency torepeat itself and is therefore less widely

utilized than the other two forms.


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Cover letter format Salutation

Dear Mr./Ms. Last Name,

Body ofCover LetterThe body of your cover letter lets the

employer know what position you are

applying for, why the employer should selectyou for an interview, and how you will follow-

up.


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First Paragraph

The first paragraph of your letter should

include information on why you arewriting. Mention the position you are

applying for and where you found the job

listing. Include the name of a mutualcontact, if you have one.


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Middle Paragraph

The next section of your cover letter

should describe what you have to offerthe employer. Mention specifically how

your qualifications match the job you are

applying for. Remember, you areinterpreting your resume, not repeating

it.


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Final Paragraph

Conclude your cover letter by thanking the

employer for considering you for the position.

Include information on how you will follow-

up. Complimentary Close

Respectfully yours,

Signature

Handwritten Signature (for a mailed letter)

Typed Signature


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Email cover letter

Subject line-list the job you are applying for.

Salutation

First paragraph-

Second paragraph

Third paragraph-

Complimentary close- best regards


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Sample Solicited-first paragraph

Your advertisement in May 5 issue of The Times ofIndia, caught my attention because with an MBA in

Marketing Management and four years of

experience in promotional activities, I can serveyour esteemed organization well.

I am writing in response to your advertisement in

the opportunities section of your companys

website, for Marketing Managers at Kolkata. With

more than 4 years of experience, I would be able to

contribute to the growth and development of your

organization.


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Sample- unsolicited-first paragraph

Are you looking for dynamic, high caliber

professionals to be part of your expansion and

growth with optimal utilization of resources?

Is your well-diversified infrastructure industrial

conglomerate on the look out for

professionals with relevant experience with a

high degree of commitment to lead yourcompanys growth plans?


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Sample-solicited-last paragraph

The details of my education, training, skills

and experiences are outlined in the enclosed

resume. I look forward to having an

opportunity to talk with you, at your

convenience to explain how my experience

can be relevant to your organization.


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Sample- Unsolicited- last paragraph

My enclosed resume provides additional

information regarding my education, training,

experience, skills, achievements and

references. I would appreciate meeting with

you to discuss how my experience could

contribute to the growth and expansion of

your esteemed organization.


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Persuasive approach-1

Developing market strategies and addressing

key issues, analyzing market competition,

conducting market research to identify

opportunities, threats and developing

marketing plans for new products and

executing their launch are some of my duties

in my present organization.


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Persuasive approach-2

With a sound understanding of business andmanagement principles in selling premium

products and excellent analytical skills and

ability to assess and interpret key marketing

trends and patterns, I would be able to serve

your company well.

Strong in consulting and communication skills

with the ability to interact with clients at alllevels, demonstrated through strong

influencing and negotiating skills.


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Freshers CV

Without an objective, cv appears unfocussed.

CV is a tool to market you as a brand,

therefore enlist your best features that

benefits you.

Remember, a CV is sent for getting you an

interview and not a job.

CVs are scanned and not read in detail initially,so use bulleted points so that it makes the

eyes easy to read.


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Use action words and power words to add life

and zing to your CV.

When you are stating facts, number them. Arrange information chronologically

Use the key words from the advertisement in

your CV and match with what your employer

is looking for. The purpose is to showcase that

your relevant skills and qualifications suit that

particular post.


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Use technical jargons that is specific to theindustry. Use words that can show your

competencies.

Highlight positives Highlight skills which you have picked up from

different fields which could benefit you to

multi-task.

Limit the length to not more than two pages.

Ask someone to review it before sending.


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Job acceptance letter

Dear Sir,

I am pleased to accept your offer of an Assistant

Manager (HRD). I can assure that I would bring

all my skills, experience and qualification to

work for your organization.

As desired, I will be able to join you on 25 June

2010.

Thank you for showing your confidence in me. I

look forward to working with you.


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POSITION SOUGHT:

CAREER OBJECTIVE:

EDUCATION EXPERIENCE/TRAINING/PROJECTS:

SPECIAL SKILLS:

ACTIVITIES & INTERESTS ACHIEVEMENTS:


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CAREER OBJECTIVE

To contribute to the growth of a leading

project management company by working in a

challenging position where I will have

opportunities to utilize my experience and

skills.

To work as a Management Trainee in a fast

growing company where I will haveopportunities to use my experience and skills

and contribute to the growth of the

organization.


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Special skills and abilities

List your skills that have direct relevance to

the job applied for.

Examples:

Competent in speaking French

Technical writing

Excellent communication and inter-personalskills

Good problem- solving skills

Computer programming


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Activities and interests

(list activities which show that you are

dynamic and energetic person who can take

and accept challenges)

Examples:

Member, Lions club

Member, National Social Service

Cricket, football

Classical music, fiction, movies.

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Employment Communication 1

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