Programme

ISTO EuropeForum

4,5 & 6 October 2021

Lyon, France

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Monday 4 October 2021

Kerstin Howald, Secretary Tourism sector, European Federation

of Food, Agriculture and Tourism Trade Unions (EFFAT)

Józef Niemiec, Special advisor of European Trade Union

Confederation (ETUC)

Representatives of the Tourism for All sector

Yves Godin, General Director of Floreal Group

Philippe Moretti, La Rochelle Youth Hostels Director

Violaine Villette, President of Savoie Mont-Blanc Juniors

Frédéric Prelle, President of UNAT Auvergne Rhône-Alpes

14h00: Welcome Coffee

14h30 - 16h00: Meeting of the ISTO Europe Coordination Council at

the Region

ISTO Europe members could attend the Coordination Council.

16h30 - 18h30: Round table / exchanges

"Issues and problems related to employment in the tourism for all

sector, its evolution, etc. What messages and policies should be

brought to the European authorities? What is the added value of

ISTO members as employers in tourism for all? "

Moderators: Muriel Antoniotti, President of ISTO Europe and

Charles -E. Bélanger, Director of ISTO.

ISTO.INTERNATIONAL

Tuesday 5 October 2021

Muriel Antoniotti, President of ISTO Europe

Isabel Novoa, President of ISTO International

Nicolas Daragon, President of the Regional Tourism Agency,

Région Auvergne-Rhône-Alpes

Message from Karima Delli, President of the Committee on

Transport and Tourism of the European Parliament

Intervention of Marie-Hélène Pradines, Tourism & Textiles Head

of Unit, DG GROW, European Commission

9h00: Physical reception of participants in the Region

9h30: Opening session

10h00 - 11h30: European institutions interventions

11h30 - 12h15: Break and time for exchange between participants

12h15 - 13h15: Lunch on site

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Tuesday 5 October 2021

Sylvie Fayolle, Vice-president in charge of tourism, Région

Auvergne Rhône-Alpes

Lee McRonald, International Partnerships Manager /

Engagement, Industry & Destination Development, Visit Scotland

Mário Borges, Regional Secretary of Transport, Tourism and

Energy of Açores

Lionel Flasseur, General director of Auvergne Rhône Alpes

Tourisme

Damià Serrano, Experience Marketing & Research Director,

Agència Catalana de Turisme

Main testimony: Guillaume Cromer, President of Acteurs du

Tourisme Durable (ATD)

Latin American Perspectives: Sergio Rodríguez, President of ISTO

Americas and co-founder of the Sustainable & Social Tourism

Summit

14h00: Opening

14h15 - 16h00: Round table "A responsible and sustainable tourism

destination: what does it mean, how to embody it and with which

tourism stakeholders?"

Moderator: Jean-François Jobert, Deputy Director, Auvergne

Rhône-Alpes Tourisme

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Tuesday 5 October 2021

Youth tourism

Coordinator: Benoît César, General Secretary of Kaleo ASBL

Social policies of tourism

Coordinator: Anabela Correia, Tourims Director of Fundação

INATEL

Advocacy for a tourism for all and European institutions

Coordinator: Gianluca Pastorelli, General Director of Diesis

Network

16h30 - 17h00: Break

17h00 - 18h30: Meetings of the 3 ISTO Europe working groups

At the same time:

11h00 - 17h00: Meeting area

A space to exchange between members and partners. Upon

registration according to the stands available.

20h00: Dinner and evening at CISL

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Alain Schmitt, General Directos of the Agence nationale des

chèques vacances (ANCV)

Anya Diekmann, Coordinator of the ISTO alliance for Training

and Research in Social Tourism

Testimonies

8h30: Physical reception of participants at the Region

9h00: Welcome address

9h15-10h00: Tourism and Health

10h00-10h30: Break

Wednesday 6 October2021

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ISTO.INTERNATIONAL

Christelle Lepoutre, Marketing Research Officer and Data

Reporting Project Manager, Auvergne-Rhône-Alpes Tourisme

Main testimony: Francisco Madelino, President of Fundação

INATEL

Guilhem Poncy Durée, Head of the Marketing Research

Department, Auvergne-Rhône Alpes Tourisme

Main testimony: Irene Bongiovanni, National and Regional

Piemonte President, Confcooperative Cultura Turismo Sports

Emmanuel Meunier, Managing Director, TCI Research

Main testimony: Yves Godin, General Director of Floreal Group

10h30-12h30: round table, interviews and testimonies of best

practices

"Post-crisis: what future for Tourism for All stakeholders and

accommodation? How to reinvent yourself? The basic trends and

which elements to integrate into your marketing strategy"

- What are the major trends in tourism in the future, what are the

new expectations in terms of tourism accommodation.

- How do the French/Europeans perceive Social and Solidarity

Tourism. Evaluation of expectations and potential.

- Relevant initiatives in terms of offers/strategies developed by

collective accommodation stakeholders.

Moderator: Simon Thirot, Managing Director of UNAT

Wednesday 6 October2021

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Michelle Demessine, President of UNAT

Isabel Novoa, President of ISTO

Muriel Antoniotti, Prresident of ISTO Europe

12h30 - 13h00: Clossing session

13h00 - 14h30: Lunch on site

Wednesday 6 October2021

ISTO.INTERNATIONAL

Conferences venue: Hôtel de Région - Lyon

Conseil régional Auvergne-Rhône-Alpes

1 esplanade François Mitterrand

CS 20033 - 69269 Lyon cedex 02

France

Contacts:

Auvergne-Rhône-Alpes TourismeCéline Coudouel

+33 (0)6 14 85 84 75

Organisation Internationale du Tourisme Social(ISTO)Sabrina Urrutia

+32 (0)2 274 15 44

General Information

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