What do you see?

What is the topic of our class?

This word was designed for motorists

English for hotel staff

 Identificar  el  vocabulario  relacionado  al  tema para poder realizar una reservar o cancelación en el hotel.

Extrae  información de un texto   escrito para poder elaborar un dialogo en que realice una  reserva o  cancelación en el hotel usando el vocabulario y gramática apropiado.

English for hotel staff

 

Working in the hotel industry you will come across many types of

travellers. Some will be business guests, others will be tourists and

visitors. Many will speak a different language other than your own.

Chances are, plenty of your guests will speak English. Do you know

how to speak politely to a guest in English? Can you understand their

requests and serve them accordingly? Whether your job is to take

reservations or clean the hotel rooms, these pages can help you learn

important words and expressions to use on the job in the hotel

industry.

What words are related to a hotel?

• Work in groups and make a visual organizer.

HOTEL

RECEPTION DESK

BELLBOY

LIFT

ROOM

LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.

LUGGAGE CART

BELLBOY/ BELLHOP

LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.

ROOM SERVICE

ADJOINING ROOMS

LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.

PULL OUT COUCH

VALET

LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.

VENDING MACHINE

KEY CARD

USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS

WORD MEANING

ADJOINING ROOMS

AMENITIES

BELLBOY

CHECK –IN

CHECK-OUT

COT

DAMAGE CHARGE

MAID

INN

HOT TUB

KITCHENETTE

USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS

WORD MEANING

LATE CHARGE

LINEN

LUGGAGE CART

PARKING PASS

VACANCY

VALET

VENDING MACHINE

WAKE UP CALL

WEIGHT ROOM

KEY CARD

WAKE-UP CALL

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

ADJOINING ROOMSNOUN

two hotel rooms with a door in the centre

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

AMENITIESNOUN

local facilities such as stores and restaurants

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

ATTRACTIONSNOUN

things for tourists to see and do

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BAGGAGENOUN

bags and suitcases packed with personal belongings

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BED AND BREAKFAST

NOUN

a home that offers a place to stay and a place to eat

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BELLBOYNOUN

a staff member who helps guests with their luggage

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BAGGAGENOUN

bags and suitcases packed with personal belongings

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BAGGAGENOUN

bags and suitcases packed with personal belongings

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BOOKVERB

arrange to stay in a hotel

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

BROCHURESNOUN

small booklets that provide information on the local sites and attractions

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

CHECK-INVERB

go to the front desk to receive keys

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

CHECK-OUTNOUN

return the keys and pay for the bill

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

COMPLIMENTARY BREAKFAST

NOUNfree of charge

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

COT, ROLLAWAY BEDNOUN

a single bed on wheels that folds up

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

HOUSEKEEPING, MAID NOUN

staff members that clean the rooms and linen

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

ICE MACHINENOUN

a machine that automatically makes ice that guests can use to keep drinks cold

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

INDOOR POOLNOUN

place for guests to swim inside the hotel

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

INNNOUN

another word for "hotel"

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

JACUZZI, HOT TUB, WHIRL POOL

NOUNa small hot pool for relaxation

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

KITCHENETTENOUN

a small fridge and cooking area

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

LATE CHARGENOUN

a fee for staying past the check-out time

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

LINENNOUN

sheets, blankets, pillow cases

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

PARKING PASSNOUN

a piece of paper that guests display in the car window while in the hotel parking lot

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

SOFA BED, PULL-OUT COUCH

NOUNa bed built into a sofa or couch

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

VACANCYNOUN

VACANTADJ

available rooms

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

VALETNOUN

staff that parks the guests' vehicles

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

VENDING MACHINENOUN

a machine that distributes snacks and beverages when you insert coins

LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF

WAKE UP CALLNOUN

a morning phone call from the front desk, acts as an alarm clock

Now , work in groups and make 10 sentences using the new vocabulary learnt in class.

•If you want we can book your parents in an adjoining room.

•We are located downtown, so we are close to all of the amenities.

Finally, make a conversation at the hotel where you  check- in or check- out.