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Enterasys Wireless Customer Presentation April 2011

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A Siemens Enterprise Communications Company “There is nothing more important than our customers” Enterasys Wireless A Market-Leading Solution April 2011
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Page 1: Enterasys Wireless Customer Presentation April 2011

A Siemens Enterprise Communications Company

“There is nothing more important than our customers”

Enterasys WirelessA Market-Leading Solution

April 2011

Page 2: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Agenda

The Enterasys Advantage

Best Total Cost of Ownership

Most Comprehensive Warranty

Testimonials

The Right Choice

2

Page 3: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Secure network mobility

Network availability & performance

Supporting multi-media applications

Two networks: wired & wireless

Infrastructure manageability

Network troubleshooting

Capital expenditures

Product installation costs

Operational expenditures

Today’s IT Consumer Challenges

USER ADMINISTRATOR EXECUTIVE

3

Page 4: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Powering Wireless Consumer Success... The Enterasys Advantage

Transparent access, consistent with wired network

Fast roaming

Seamless mobile access

Resiliency: always on & available

Advanced QoS for integrated voice, video & data

Single pane of glass for command & control of entire wired/wireless network

Common management application for wired & wireless

One set of policies for user management across all ports of entry (wired & wireless)

Network user-centered mgmt with drill down

Lifetime warranty

Fully featured out of the box

One management console for network

Improved administrator to user ratio (90% reduction)

Lower installation and upgrade costs

USER ADMINISTRATOR EXECUTIVE

4

Page 5: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Market-Leading Wireless SolutionIndustry’s Best Integrated Wired/Wireless Networking

Upgrade FlexibilityUpgrade Flexibility Unified VisibilityUnified VisibilityDynamic

Automation & Control

Dynamic Automation &

Control

Higher Performance

Higher Performance

Convergence Ready

Convergence Ready

Provides simple & cost-effective upgrade to high performing 802.11n with one-for-one AP swaps

Reduces operational costs with advanced integrated wired / wireless management

Protects the confidentiality and integrity of IT services with globally applied user or device-based policies

Enables faster mobility service deployment with simultaneous support for centralized & distributed wireless topologies

Ensures superior multimedia experience with extensive and unique QoS capabilities for Voice and Video over WLAN

5

Page 6: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Enterasys Cloud Wireless Solutions

Enterasys Cloud Wireless Solutions

Premise-based Hybrid

Cloud

Full spectrum of proven, ITIL-based multi-location managed services, available globally

Flexible APs, virtualized wireless management, data centerconsolidation

OpenScale Managed Wireless Services

Enterasys Cloud Wireless

6

Page 7: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

WLAN via the Cloud

AP IntelligenceReduced Controller Dependency

AP Survivability & Advanced Services

VirtualizationData Centralization

Switching @ AP

Filtering @ AP

QoS @ AP

Rate limiting @ AP

Existing connections operate independent of cloud (pre-shared key & 802.1x)

New connections operate for pre-shared keys independent of cloud

Roaming operates independent of cloud

Guest services via cloud

Configuration management – NMS v4

Centralized monitoring, response, WIPS – NMS WAS v4

One centralized security application for global deployment

7

Page 8: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Agenda

The Enterasys Advantage

Best Total Cost of Ownership

Most Comprehensive Warranty

Testimonials

The Right Choice

8

Page 9: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Delivering High Performance, Flexibility and the Best TCO

Single pane of glass wired/wireless integration streamlines management & consolidates security

- Drives operational efficiencies up & costs down

- Preserves network integrity with automated policies

Simultaneous support for distributed & centralized wireless data access

- Adapts quickly & efficiently to customer business needs

Leanest powered, high performance 802.11n solution

- Boosts performance without costly infrastructure upgrades

Exceptional reliability & unique QoS features

- Delivers superior voice & video performance and quality

Award-Winning Services & Support

9

Page 10: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Anywhere anytime network visibility and control

There is nothing more important than our customers

Beta Program

Anytime, anywhere access to Enterasys network management (NMS) capabilities from your personal mobile device

Instantly locate information about an individual user or group of users.

Take immediate network management action from where ever you are.

Ensure user availability and stronger security for your network.

Enterasys NMS Mobile is available today to current Enterasys NMS customers by joining the Beta Program.

NMS Mobile provides critical NMS views optimized for personal mobile devices including iPad®, iPhone®, and Android®. Centralized NMS views such as NAC End System View and Compass are easily available just like all your favorite smart phone or tablet apps. You always have visibility into network activity and the ability to take direct, immediate action.

Network Management Suite (NMS) Mobile

10

Page 11: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

$400,000

$500,000

$600,000

$700,000

$800,000

Enterasys Wireless…Industry’s Best TCO

Competitive Modeling Data: Based on a 500 AP deployment with controller high-availability, data, voice, and local bridging support if available3 years service for Controllers: HW: Next Business Day; SW: 24x7, upgradesCosts based on list prices TCO is the combination of OPEX & CAPEX

72% Higher

89% Higher

3-Year Total Cost of Ownership

57% Higher

11

Page 12: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Agenda

The Enterasys Advantage

Best Total Cost of Ownership

Most Comprehensive Warranty

Testimonials

The Right Choice

12

Page 13: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Industry’s Most Comprehensive Wireless AP Warranty

Hardware Warranty

Duration

Advanced Replacement

Software Maintenance

Technical Support

1

2

3

4

Gray denotes area of Enterasys competitive advantage.

1Coverage for AP firmware maintenance releases begins on the initial purchase date of the associated wireless controller.

Aruba Meru Cisco

EOS +5 Years

EOS +5 Years

No

Hold 30 Days Advanced Exchange

90 Days

Service Contract Required

Advanced Exchange 10 Day

90 Days

90 Days

EOS +5 Years

1 Year 1

EOS +5 Years

EOS +5 Years EOS +5 Years

Next Business Day Shipment

Hold for Parts Exchange

13

Page 14: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Industry’s FIRST (only) Wireless Controller Warranty

Hardware Warranty

Duration

Hardware Replacement

Software Maintenance

Technical Support

1

2

3

4

Gray denotes area of Enterasys competitive advantage.

1 Coverage for AP firmware maintenance releases begins on the initial purchase date of the associated wireless controller.

Aruba Meru Cisco

EOS +5 Years

RTF – 45 business days

90 Days

RTF – 45 business days

90 Days

Service Contract Required

RTF – 10 business days

90 Days

90 Days

EOS +1 Year

1 Year1

EOS +1 Year

1 year 1 year 90 Days

Service ContractRequired

RTF – 15 business days

14

Page 15: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Agenda

The Enterasys Advantage

Best Total Cost of Ownership

Most Comprehensive Warranty

Testimonials

The Right Choice

15

Page 16: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Customer Satisfaction

“Enterasys has been instrumental in our campus wireless project, which has enabled us to offer students and teachers secure wireless network access in every classroom. Our goal was to have reliable, always-on connectivity for students, faculty and staff, regardless of their location. Enterasys products were simple to implement and worked immediately out of the box. We didn’t have to think about it – it just worked!” - James Temple, Director of IT

“Our success is highly dependent upon timely and reliable access to critical market and customer data. We selected Enterasys solutions for our cloud core, network edge, wireless and network management because they are affordable, easy to manage, compatible with other vendor equipment, and provide the same consistent network user experience, regardless of location.” - Matthew McEwen, Vice President

“Our previous network was simply too expensive and time consuming to operate and maintain. Enterasys and Siemens delivered on their promise to provide a system that was cost-effective and easy to use. Their design assistance helped us deploy 802.11n WLAN for smarter bandwidth over greater distances using our existing power-over-Ethernet (PoE) connections and integrating our 802.11a/b/g access points. We now reliably connect students, faculty and administration anywhere on campus, while preventing security intrusions, and prioritizing and streamlining traffic.” - Dr. John King, CIO

Our Customers

16

Page 17: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Industry Advocates

“Enterasys has integrated wireless hardware, management software, and security privileges into its LAN switching portfolio, and it provides policy integration between the wired and wireless LANs.

HiPath 7 delivers greater flexibility and lower total cost of ownership for enterprises supporting WLANs at multiple remote or branch office locations.”

“Unified, application-level security and access policy enforcement, coupled with a single management console across wired/wireless/voice/data products, provides differentiation and can contribute to a lower TCO…

Strong presence in core markets in the U.S. and EMEA, as well as the healthcare, education and government vertical industries.”

Industry Analysts

17

Page 18: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Agenda

The Enterasys Advantage

Best Total Cost of Ownership

Most Comprehensive Warranty

Testimonials

The Right Choice

18

Page 19: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.19

Servicing Global Customers for Nearly 30 Years

ENERGY MANUFACTURING

EDUCATION

TELECOM

PUBLIC SECTOR

FINANCIAL

TRANSPORTATION

RETAIL

HEALTHCARE

Page 20: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Industry-Best Services & Support

Enterasys was 1 of 5 Service Elite winners

Enterasys was the only technology company and the only multi service category winner

“Service Elite Winners Represent an Exclusive Club.” – CRM, March 2010

20

Customer satisfaction: 97%

Support reference-ability: 98%

Company tenure: 12 years

100% In-Sourced staffing

94% First-person resolution

Award-Winning service technology

Superior lifetime warranty

“Customer feedback continues to highlight customer support and service as a

differentiator.”

Enterprise LAN Magic Quadrant – 2008, 2009, & 2010

Service Differentiation

20

Page 21: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Visit us at: www.enterasys.com

Page 22: Enterasys Wireless Customer Presentation April 2011

A Siemens Enterprise Communications Company

Visit us at: www.enterasys.com

Page 23: Enterasys Wireless Customer Presentation April 2011

A Siemens Enterprise Communications Company

“There is nothing more important than our customers”

Sectional SlidesCloud Wireless

Reach these slides via action button in main presentation

Page 24: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Wireless NetworkingTraditional On-Premise Model

24

Increased hardware cost

Complex management

Lower performance

Single point of failure

Data path bottlenecks

Page 25: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Wireless NetworkingPrivate Cloud Model

Reduced hardware cost

Simplified management

Improved performance via bridging, filtering, QoS, & rate limiting at AP

AP survivability: new connections and roaming independent of cloud

Centralized & distributed topologies

25

Page 26: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Enterasys Cloud Wireless solution provides integrated wired/wireless & reduces network costs

Encompasses 28,000 LAN ports and 340 WLAN access points across 120 sites located in five regulatory domains (to meet legal requirements)

Entire global wireless network is managed centrally by OpenScale Global Managed Services team

€168,000 (US$238,560) savings per year; Cut network costs from 10€ to 4€ per port

Ben

efits

57 Access Points

44 Access Points 43 Access Points 190 Access Points 6 Access Points

26

Page 27: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Wireless NetworkingPublic Cloud Model

Existing connections operate independent of cloud (pre-shared key & 802.1x)

New connections operate for pre-shared keys independent of cloud

Roaming independent of cloud

Guest services via cloud

VirtualizedManagement

27

Service Provider Cloud

Page 28: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Wireless NetworkingManaged Services Model

28

Standardized Packaged Services

OpenScale Proactive Support and Advanced Performance

Automated fault monitoring and incident response

QoS monitoring

Simplified management

Suitable for both centralized & distributed topologies

Single price per device/month

Outsourced Managed Services

Multi-vendor capability for a staged migration

Integration with Voice & Network Managed Services

Page 29: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Multivendor, Multi-technology Support

Voice, UC, applications, LAN and wireless LAN

Over 2,000 accreditations

Certified partner more than 20 vendors

World Class Infrastructure

Over 4,500 service technicians

Global NOC; Brazil, UK, Germany and USA

Service desk in 21 languages

• Centralized secure datacenter

• Expertise in Voice, Networks, and Applications

OpenSmart Best Practices

ITIL® 3.0 aligned

OpenPath Migration

Global standard packages

OpenScale Framework

Over 3 million managed portsOver 3 million managed ports

Global Service Delivery

OpenScaleServices

Operate Implement

DesignImprove

Evaluate

OpenScaleServices

Operate Implement

DesignImprove

Evaluate

OpenScale Managed Services

29

Page 30: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

NurnbergMesse, Germany OpenScale Managed Wireless Services

30

Two Enterasys WLAN controllers 400 Enterasys Wireless APs Several thousand voice and data ports OpenScale Managed Services

Solution

Implement WLAN Availability of new services; VoWLAN, video Outsource non-core functions

Objectives

Offer higher quality services (VoWLAN) Improve the quality of services Focus on core business

Results

Trade fair organizer that hosts over 120 trade fairs and conferences annually

“We do not run the IT and telecommunication ourselves, so we are able to concentrate on our key task – organizing international trade fairs – and yet are still able to offer our exhibitors modern IP communication services that are administered centrally and reliably”

Michaela Griep MesseService Manager

WLAN covering 160,000 meters of exhibition space

Page 31: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

New WLAN network will be one of largest in Europe

OpenScape Voice & UC Application - 4800 users Huawei LAN Switches and Siemens WLAN

replaced with next generation Enterasys Five year single provider Managed Services

Solution

Evolve airport to a new campus-wide IP platform with wireless hotspots and UC

Improve service capabilities and support

Strategic goals

State-of-the-art infrastructure 5-10% annual cost savings Better service and connectivity

Benefits“We are benefiting from a state-of-the-art voice, data and wireless LAN infrastructure delivered within an innovative Managed Services Framework”

Pierre GehrenbeckTelecommunications Manager

Brussels Airport Company hosts 94 airlines, carrying 17M passengers and 450,000 tons of freight to 218 worldwide destinations.

The Brussels Airport Company, BelgiumOpenScale Managed Wireless Services

31

Page 32: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

57,636 data network, wireless and internet ports

20,000 desktops and 41,000 voice ports

WLAN covering 4 million Sq Ft across 40 sites

Contact center handling 2 million calls

Managed Services since 1999

20% operational cost savings

Operational Efficiencies via contract bundling

Quality of Service; achieved industry best practice benchmark

One integrated voice, network, contact center and services vendor

Henry Ford Health Services

One of the nation's leading health care providers, offering acute, primary, tertiary, quaternary and preventive care for over 3 million patient contacts per year.

ValueSolution

Henry Ford Health System, USAOpenScale Managed Wireless Services

32

Page 33: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Solution

Enterasys WLAN infrastructure; 2 controllers and 350 APs

OpenScape Voice, OpenScape UC Application, OpenScape Xpressions

OpenScape Contact Center and HiCorder Live Media

OpenScale Managed Services

Value

First in Latin America to migrate to the latest technology platform

Largest WLAN in the region

Consistent quality of service

Cost savings

Access to skilled resources to effectively monitor and manage the WLAN

UNISUL, BrazilOpenScale Managed Wireless Services

33

UNISUL, University of Southern Santa Catarina

For more than 40 years UNISUL has been one of the most technologically driven universities in Brazil and provides education for 25,000 students.

Page 34: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

Affordability Performance Optimization

Cloud Wireless

1 32

PremiseDeployment

HybridDeployment

CloudDeployment

Seamless upgrades RF site survey Remote traffic capture AP bridging vs. tunneling

to controllers Super scalability via site

licensing Performance monitoring

High availability QoS Integrated location-based

tools Consistent SLAs Service desk integration

optimal trouble shooting Skilled diagnostics

Lowest TCO Lifetime warranty

controllers & APs Flexible deployment models Reduce # of managed

devices Single service price/device

Summary: Enterasys Cloud Wireless Customer Benefits

34

Page 35: Enterasys Wireless Customer Presentation April 2011

A Siemens Enterprise Communications Company

“There is nothing more important than our customers”

End of Cloud Wireless SectionShould not reach here, return to main presentation via

action button on previous slide.

Page 36: Enterasys Wireless Customer Presentation April 2011

©2011 Enterasys Networks, Inc., A Siemens Enterprise Communications Company – All rights reserved.

New OneView Web-based NMS Interface

Wireless dashboard

Customizable/Extensible reports- Multiple report types

- Wireless details

- Wireless inventory

- TopN summary

- Ad-hoc

- PDF reports

- Interactive tables and charts

- Reports exportable to CSV

Device & event views

Web-based FlexViews for real-time diagnostics

Launch to local wireless web-based management with auto sign-in

36


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