Enterprise Service Desk & Online Registrations. Dr. Richard M. Clark & Mr. Will Eames. Agenda. Introduction to Presenters Business Process Overview Raising Enquiries Student Facing Registration (walkthrough) Transfers Module Diet Exceptions Personal Details Maintenance Enquiry Management. - PowerPoint PPT Presentation
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Worldwide Access | Opportunity | International Standards Worldwide Access | Opportunity | International Reputation Enterprise Service Desk & Online Registration s Dr. Richard M. Clark & Mr. Will Eames
Transcript
Worldwide Access | Opportunity | International StandardsWorldwide Access | Opportunity | International Reputation
Enterprise Service Desk & OnlineRegistrations
Dr. Richard M. Clark & Mr. Will Eames
Worldwide Access | Opportunity | International Standards
Agenda
• Introduction to Presenters• Business Process Overview• Raising Enquiries• Student Facing Registration (walkthrough)
• Transfers• Module Diet Exceptions
• Personal Details Maintenance• Enquiry Management
Worldwide Access | Opportunity | International Standards
Registration(Stage 1 – Confirm Details)
Worldwide Access | Opportunity | International Standards
Registration – Student Facing Screens
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
(Stage 1) Thank You
Worldwide Access | Opportunity | International Standards
The Selection of Route section will be presented only if the student is on the LLB, Public Health or Business Administration programmes (where the student needs to select the route/specialism they wish to study).
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
(Stage 1) Programme Details
Note: We will come back to the Transfer Requests feature later
Worldwide Access | Opportunity | International Standards
Registration(Stage 2 – Courses/Modules)
Worldwide Access | Opportunity | International Standards
(Stage 1) Completed By Student
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
As another example of an error message, the screen shown below illustrates how too many courses/modules have been chosen.
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
(Stage 2) Completed By Student
Worldwide Access | Opportunity | International Standards
Raising an Enquiry (During Module Stage)
Note: Opens a new web browser window
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
After raising an Enquiry via ESD
Worldwide Access | Opportunity | International Standards
Registration(Stage 3 – Fees)
Worldwide Access | Opportunity | International Standards
(Stage 3) Fees
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Pay Fees
Worldwide Access | Opportunity | International Standards
Paying Offline
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Transfer Requests
Worldwide Access | Opportunity | International Standards
Transfer Requests (end of Stage 1)
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Transfer Requests - EMFSS (end of Stage 1)
Worldwide Access | Opportunity | International Standards
... If ‘Yes’ selected... (skip to Fees)
Worldwide Access | Opportunity | International Standards
... If ‘No’ selected...
Worldwide Access | Opportunity | International Standards
Maintenancee Screens
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards
Worldwide Access | Opportunity | International Standards