Jennifer L. StevensonBusiness Productivity ArchitectMicrosoft Enterprise Services

Embrace Social to drive Business results

Creating new experiences to help people get things done

Transform your Business

Business Value

Rise of the powerful consumer is driving business transformation

people around the globe have a social networking account

Inside your business employees want to harness information,

, and work together in new ways

of companies

are deploying at least one social software tool

Always on —Consumers use an average ofdevices every day

Outside your business have

more information and want toin new ways

of online

consumers expect a response within one hour via social media

Millennials will make up

of the American workforce by 2025

Employees need to and acrossthe firewall to partners and customers

Companies with >1000 employees average more data than the US Library of Congress

Four scenarios from our most successful customers

Give your people a voice and encourage them to make a difference

Get more done by connecting employees, customers, and partners

Allow your employees to be more responsive and increase the speed of business

Innovate and adapt in a world of constantly changing business needs

https://www.yammer.com/customers/

Employees at all levels

share their ideas via the

company newsfeed

making them feel more

engaged and connected

to the overall vision.

The top initiative

of the company’s new

CEO is to drive

employee retention by

giving every employee a

voice.

Companies with see:

She engages employees

in a two way

conversation about

company culture via a

group conversation and

by creating a poll.

The team uses

newsfeeds to stay in

sync, reducing email

traffic and making it

easier for people to

know where things

stand.

They use a team site,

conference calls, and IM

to manage the project

and collaboratively edit

documents in the cloud.

A cross-functional

project team is

managing a world-wide

product launch.

Organizationsand companies with

see aby

McKinsey, The Social Economy, July 2012

Time spent searching for

company information is

using

Executives are able to

get real-time feedback

from employees on

important

announcements and

initiatives quickly make

changes.

Employees use Yammer

embedded into their

SharePoint intranet to

have vibrant discussions

on important topics.

A company wants to

ensure its employees

have a place to find up-

to-date information on

the company.

McKinsey, The Social Economy, July 2012

Using a newsfeed, they

quickly iterate on the

original concept,

incorporating new data

quickly and decreasing

time to market.

They use CRM to find

the appropriate

customers and partners

and invite them into an

external network

to gather feedback.

The company is

developing a new

product and needs to

work with a variety of

external stakeholders.

engage & energize the organization through ongoing communication and involvement.

McKinsey Global Survey: What Successful

Transformations Share, 2010

Attract, engage, and retain your employees with a social intranet.

Respond rapidly with social productivity tools that promote working as a network

Adapt, innovate, and win with social business processes

Connect, collaborate, and share with social productivity tools.

Enterprise SocialRoadmap

New experiences that combine social, collaboration, email, and Unified Communications

Enterprise-class platform for security, management, and compliance

Transforming businesses by connecting employees, partners, and customers

Pervasive social layer connecting people, content, and business data

Building a complete vision for Enterprise Social

Enterprise Social Integration Roadmap

https://www.yammer.com/about/pricing

Yammer NOW AVAILABLE as part of Office 365

Transform your business with Enterprise Social from Microsoft

Get Engaged

Your organization can explain how ESN helps them do their job better

Executives and key contributors are committed to driving adoption and show it by participating

The right sources of business data are connected to your Enterprise Social solution

A proactive, analytics-based approach is applied to driving value

LegitimacyLeadership, usage policy, endorsement, license to explore and contribute

Guided self-discoveryProvide people with the conditions to find the value out for themselves

Success sharingCreate a virtuous circle

Walk before you can runDon’t expect miracles overnight

The Social Organization: How to Use Social MediaGartner Research

Thank You!

Jennifer L. StevensonBusiness Productivity Architect

Microsoft Enterprise Services@jlstvnsn

Appendix

Sites, Blogs & TwitterWelcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social Networks | Yammer Success Center Discover SharePoint

Yammer SharePoint blog @Yammer @SharePoint @Office365

PressHow Microsoft got its own employees to use Yammer

Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks

Yammer Accelerates Momentum Following Microsoft Acquisition

The Yammer journey so far at NAB

ResearchBring your own service: Employees want social tools at work, despite company restrictions

Evolution of the networked enterprise: McKinsey Global Survey results

Yammer’s 2013 Business Value Survey Results

Yammer Plans & Pricing

Basic vs. Enterprise Network features

Enterprise IT

Security, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services

Administration & Integrations

Admin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc.

SharePoint integrationMake Yammer your default social network in Office 365

Yammer App for SharePoint Set up the Yammer App for SharePoint

Integrate Yammer with on-premises SharePoint 2013 environments (white paper)